Fusion CDI Commentary

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Dolbey has been working on improving their reporting capabilities in Fusion CDI, but we tend to spin...

We have had a really solid personal relationship with Dolbey. Their staff is stable, so we don't...

The biggest thing I can't say enough about is how advanced Fusion CDI's functionality is compared...

We use the chart prioritization that's built into Fusion CDI, but we haven't adopted another program...

Fusion CDI has standard reports that we can run, but creating a custom report can be cumbersome and...

If we put in a ticket because we're having issues, Dolbey is very quick to turn it around, respond,...

Dolbey has comprehensive training. When we bring on new coders and train them, it's very thorough....

We have very complex workflows when it comes to coding, auditing, and CDI. Those areas have to be...

Because of our unique circumstances, we did not do training in Dolbey's regular way. Part of the...

Dolbey is a great partner. They respond very quickly. They're very receptive, and they resolve...

Our organization is a bit unique compared to our peers. We look for very robust reporting and...

There is not a straightforward productivity report out of Fusion CDI that we can use. We're actually...

Our coding, CDI, and audit-quality teams have all had their own challenges when it comes to the...

The out-of-the-box product training from Dolbey is phenomenal. Dolbey is extremely good at it. We...

There is some room for improvement with the training from Dolbey in terms of knowing how to cater to...

Dolbey has a whole team of credentialed coders in the background who are constantly looking at...

There are a lot of things for Dolbey to work on with solutions for Fusion CDI, and they are very...

For everything that we have asked for, outside of the current pain points we have for Fusion CDI,...

Our biggest pain point is that Fusion CDI does not have a lot of good reporting capabilities out of...

With Dolbey, we appreciate that the implementation team has remained consistent. The team we work...

Dolbey is coming out with an auditing piece for Fusion CDI, but they’re going to charge more for it.

I feel like the reporting is lacking. There is some room for improvement with reporting. There are a...

Sometimes it takes a long time for issues to be resolved, but the vendor’s support people are very...

There isn't a whole lot of training. There's a training manual, but there isn't a whole training...

The solution is pretty user-friendly when it comes to the solution's ability to work for the coders,...

We would like Fusion CDI to do predictive DRGs. I do not know what the vendor is using to prioritize...

Sometimes we ask for something, and Dolbey says, well, here is what it would be and here is what the...

Dolbey is very good at support. They have a regular meeting with us. However, we still have a hit...

I think there is probably a difference between the way we count charts and the way that Dolbey...

I feel like we are always asking Dolbey for the next enhancement. We are only using a portion of the...

The CDI worklist would be more beneficial if there were additional details regarding what is needed...

We still have some questions around reporting in Fusion CDI, but the issue is probably our lack of...

Dolbey has a new CDI audit module. We need to purchase it, but we haven’t gotten there yet. It is on...

Fusion CDI is more of a coding product than a CDI product, so Dolbey doesn’t understand all the ins...

Dolbey has been pretty spot on with Fusion CDI working as promoted. Fusion CDI was definitely above...

Besides the labs coming through kind of wonky, the integration for Fusion CDI is fine, but it did...

I haven't been really thrilled with the reporting that has come out of Dolbey's system. I don't love...

One thing that makes Fusion CDI nice is that we can tailor it to our organization’s guidelines. For...

The reporting in Fusion CDI is too locked down. There are some reports that we want to be able to...

Some functionalities that Dolbey has are above and beyond what other vendors have. Dolbey's CDI...

We are planning on moving to the better version of Fusion CDI. Dolbey has made a lot of changes in...

Dolbey allows a certain number of customer reports for us, but there are a few things that have come...

Dolbey has a lot of updates, and when they have software updates, they are really good at going over...

There were a number of times when Dolbey told us that if we did a certain thing, something would...

Dolbey is one of my favorite vendors I have worked with in all the years I have done this job. They...

What we love most about Dolbey is that they don't tell us to just call a 1-800 number to get in...

Fusion CDI is 100% part of our long-term plans. Since we have started using this solution, all of...

Dolbey's subject matter experts need to stay up-to-date with the most up-and-coming AI...

Fusion CDI is customizable, and it is different from other systems in this business, where we get...