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Fusion CDI
Subject Expert
Mac Boyter
Research Director
Subject Expert
Mac Boyter
Research Director
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Overall Score Filtered view: ##.# Segment Average ##.#
Average for Clinical Documentation Integrity ##.#
50
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100
Software Average for KLAS Rated Products ##.#
Single Physician
The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.
Component
Solution that typically includes most but not all components that comprise a complete system or that serves only a subset of the market.
Limited market share
This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.
Not primary
Solution is not the vendor’s lead product in the category but may still be purchased.
Regional
Solution for which the majority of data comes from organizations located in the same, small geographical area.
Superseded
Legacy solutions or other solutions that are not generally marketed or whose marketing is superseded by another solution in the same category.
Emerging technology
Solution is new/emerging and has yet to meet standard data level qualifications. Designation will be removed once solution meets the qualifications.
Market Energy
This is an indication of the relative considerations of Market Energy within the shown products from the
Decision Insights KLAS Data
Market Energy Levels:
| Low Market Energy | |
| Medium Market Energy | |
| High Market Energy | |
| Not Enough Data |
Org Sample Size
- n = total survey sample size
- u = # of unique organizations surveyed
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Provider Organizations
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HIT Companies
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Score Breakdown (1 Year) Filtered view:
Culture
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Keeps ALL promises (Yes|No)
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Product works as promoted (1-9)
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Part of long-term plans (Yes|No)
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Would you buy again (Yes|No)
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Likely to recommend (1-9)
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Overall satisfaction (1-9)
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Forecasted overall satisfaction (1-9)
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Operations
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Quality of implementation (1-9)
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Quality of training (1-9)
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Ease of use (1-9)
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Supports integration goals (1-9)
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Overall product quality (1-9)
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Product has needed functionality (1-9)
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Delivery of new technology (1-9)
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Relationship
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Quality of support (1-9)
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Vendor executive involvement (1-9)
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Avoids charging for every little thing (Yes|No)
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Drives Tangible Outcomes (1-9)
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Money’s worth (1-9)
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Facility Type
Standalone Facilities
Multi-site Facilities
16%
84%
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Latest Comments See all (117) comments Filtered view: ##.#% ##.#% ##.#% Download as Excel
VP/Other Executive
Product
The claims scrubbing in our Epic EHR is better than it is in FinThrive...
VP/Other Executive
Relationship
FinThrive has a lot of intel, but they don't push it. We have to pull...
Director
Product
We can't get solicited 277 claims through FinThrive's system, and that...
Director
Product
FinThrive’s strengths in denials management are not bad. However,...
Director
Product
The system's reporting is pretty good, and we have a lot of...
Director
Value
FinThrive nickel-and-dimes the heck out of us. We can only have so...
Director
Product
FinThrive has some IT issues here and there, but those are not...
Director
Relationship
On the follow-up side, it takes forever to get a response from...
Director
Relationship
FinThrive is very slow to let us know when there are payer issues....
Director
Product
FinThrive’s integration is the hardest part. FinThrive wants to be...