Clinical Documentation Strategies 2023
14 March 23
| Mac Boyter and Tyler Sycamore
For years, documentation has been a pain point that has led to clinician frustration and burnout, but numerous strategies have emerged to ease that burden and enhance patient care. COVID-19 has exacerbated burnout, leading organizations to renew their focus on improving documentation. This report examines physician-facing documentation technology and services (i.e., ambient speech recognition, front-end speech recognition, CAPD, CDI, transcription services, and virtual scribes), how vendors compare in overall scores, and the key performance metrics of value and outcomes.
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Analyst/Coordinator
Value
There are certain change orders and things like that in Fusion CDI,...
Analyst/Coordinator
Product
Dolbey does a great job with the system's interoperability. The system...
Analyst/Coordinator
Relationship
Dolbey is incredibly responsive, and they are willing to work with us...
Analyst/Coordinator
Relationship
There is still development going on for Fusion CDI. Dolbey tends to...
Analyst/Coordinator
Relationship
Dolbey is really focused on prioritizing chart reviews and doing...
Manager
Relationship
Dolbey’s support has been good in terms of just reaching out when...
Director
Relationship
We can easily reach out to Dolbey anytime, and they get things...
Director
Product
Dolbey has further developed their Fusion CDI product. Every year,...
Director
Loyalty
There are some reports that Dolbey doesn't have, and we did have those...
Director
Relationship, Operations
For the Fusion CDI go-live, we had bridges open that allowed coders to...