Clinical Documentation Strategies 2023
14 March 23
| Mac Boyter and Tyler Sycamore
For years, documentation has been a pain point that has led to clinician frustration and burnout, but numerous strategies have emerged to ease that burden and enhance patient care. COVID-19 has exacerbated burnout, leading organizations to renew their focus on improving documentation. This report examines physician-facing documentation technology and services (i.e., ambient speech recognition, front-end speech recognition, CAPD, CDI, transcription services, and virtual scribes), how vendors compare in overall scores, and the key performance metrics of value and outcomes.
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Director
Loyalty
There are some reports that Dolbey doesn't have, and we did have those...
Director
Relationship, Operations
For the Fusion CDI go-live, we had bridges open that allowed coders to...
Director
Relationship
Dolbey is good at listening to customer feedback, and for us, that is...
Director
Operations
Dolbey has a different go-live and rollout model than what most...
Director
Loyalty
We don't have a problem with productivity with Fusion CDI. One thing...
Analyst/Coordinator
Relationship, Operations
We are on the most current version of Fusion CDI. Dolbey always gives...
Analyst/Coordinator
Relationship
Dolbey is very customer service oriented, and if we have an issue, we...
Director
Value
Dolbey absolutely avoids charging for every little thing. They are...
Director
Product
We have had to tweak some reports and do a bit of manual work to get...
Director
Relationship
The vendor is very responsive to us regarding our interoperability...