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ECG Management Consultants Digital Transformation Consulting Commentary
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Subject Expert
Mike Smith
VP of Engagement
KLAS VP of Engagement - Mike Smith
 

Commentary Summary

Comment Type Breakout

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User Commentary

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VP/Other Executive

The ECG Management Consultants team was professional, knowledgeable, and collaborative. They...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

I found ECG Management Consultants' people to be highly experienced and easy to work with. They were...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

The people from ECG Management Consultants were very hands-on. The team members we worked with were...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

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VP/Other Executive

I want to give a special shout-out to the people on the digital transformation team that we worked...

Comment Tone Positive
Pillars Services
Evaluation Unrated

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COO

A lot of us came in years after our EHR was configured. We didn't know why people had made decisions...

Comment Tone Positive
Pillars Operations, Services
Evaluation Unrated

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COO

The executive involvement has been great.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

The firm was great at solving problems. They lent a level of expertise and got involved in a way...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CEO/President

Most of the firm's people are helpful, but some of the folks haven't been boots-on-the-ground...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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CEO/President

There were both technical improvements and bottom-line financial improvements as a result of the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

We had a preexisting relationship with the firm, and we talked to other hospital organizations that...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

ECG Management Consultants doesn't nickel-and-dime us on the little things, but they are quite...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CEO/President

The firm exceeded our expectations in their willingness to engage with our staff. The firm was...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

We are headed in the right direction with ECG Management Consultants. They are showing us where they...

Comment Tone Positive
Pillars Loyalty, Relationship, Value
Evaluation Unrated

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Director

I would engage ECG Management Consultants again, but they are expensive, so we have to be choosy....

Comment Tone Neutral
Pillars Value
Evaluation Unrated

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Director

ECG Management Consultants tends to be responsive. They take the strategic aspect of their work very...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

ECG Management Consultants has followed up with us consistently to check in and make sure we have...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

One of the benefits of working with ECG Management Consultants is that we are creating resources...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

We would like project management visibility or transparency from ECG Management Consulting. We want...

Comment Tone Neutral
Pillars Operations, Services
Evaluation Unrated

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Director

ECG Management Consulting is a talented group; they are very responsive, and in the end, they are...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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