Thank you !

Access info about Long-Term Care on your dashboard or bookmark under

(Your Products / Your Organization's Products)

We are currently researching Long-Term Care.

Will you help us?

Take A Survey

Epic LTC (SNF EHR)
Filtered view: All

KLAS Research Director - Paul Hess
Subject Expert

Paul Hess

Research Director

paul.hess@klasresearch.com

(801) 404-5410

 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Related Blogs

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Long-Term Care on your dashboard or bookmark under

(Your Products / Your Organization's Products)

We are currently researching Long-Term Care.

Will you help us?

Take A Survey

Want to see full details?

User Commentary

Sort by

Director

The true benefit of having Epic LTC is that it is completely integrated with our acute care hospital...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Epic has built out several views for us that were not previously available in their Epic LTC module...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Staff members need training that is relevant to their workflow, and all EHR vendors do a good job of...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

My scoring reflects not only the vendor but also our organization's inability to tackle some of the...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The implementation team is full of really bright individuals, but they often don't have experience....

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Epic has been building quite a bit out, so they have made big improvements. The functionality, ease...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I would like Epic to improve the rehab portion of the system. We have had to do a lot of custom...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I love that the product flows well with our hospital system. When I worked elsewhere, I didn’t have...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

The product doesn’t have a treatment administration record. We have to record treatment on paper....

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Epic's promises are realistic. When Epic talks to us about functionality, they tell us what they are...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The beauty of Epic's system is the integration. Even if there are some perceived shortcomings in...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Epic is very proactive. They bring us information about what is happening in the industry and how...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The product is still fairly immature. I know Epic is working on the development, but there is still...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We are doing predictive analysis for patients who have sepsis, but we are not seeing any material...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The handoffs and transitions of care could be a lot better. As folks transition out of the SNF, the...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The SNF is going to be part of the equation; it is not going anywhere. Epic doesn't oversell. We may...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I would not say that the vendor is proactive. As long as we are self-sufficient, they leave us...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

For larger health systems that depend on transitionary care in their hospitals, an SNF adds value to...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The visual tools look just like Epic's system on the nursing stations, so end users are looking at a...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Epic LTC isn't as user friendly as a lot of other EMRs out there. Another vendor specializes in...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When I worked at an organization with a different long-term care solution, I could run a 72-hour...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Epic hasn't really given us any training. Training on how to more easily navigate the system would...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Epic LTC is a medical record, but it is more like a hospital medical record than a medical record...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Epic LTC is not easy to use. It would help if we could find things in a reasonable amount of time....

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The solution doesn't work well for skilled nursing. The system is built for short lengths of stay...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor's education is so broad in the changes. In a healthcare system, every unit uses the...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There are almost too many shortcuts. There are 80 different ways to do something; I just want a few...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor has a lot of new changes that they are rolling out. If the vendor manages to make the...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Epic keeps their promises. Sometimes getting things processed takes some time, but we do have one...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There are some pieces in the care tool that we would like to be more updated on. The piece where we...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Whenever we have special updates or any kind of updates from CMS, we have a technical-support...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

In terms of functionality, the product is functioning the way it should. The product helps us follow...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Epic has clearly established themselves as a very credible vendor, and they are generally true to...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I would rate Epic lower for the implementation for their long-term care product than I would...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Epic was very effective in the implementation. The training was pretty straightforward. The training...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The biggest win for us is the integration that Epic offers. If a patient was registered in the...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Epic LTC is harder to use than some of Epic’s other programs. I would buy the system again just...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Epic usually doesn’t contact us unless we contact them. There are just a few things they will reach...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

In order to make upgrades easier, Epic should consider feedback more carefully before they design...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we run reports in Epic’s system, we don’t always get accurate information. We can’t really...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Something that could help with the issues we have would be more strategic-specific continued...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Epic's long-term care team is very engaged. That team is taking the time to work with and listen to...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Epic has been very responsive and proactive, especially with recent changes. Adding a PDPM was a...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I would tell others to take advantage of all of this solution's functionality. We have to make sure...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The implementation was difficult because there were not a lot of sites that we could ask about how...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

During our implementation, Epic provided some solid training and lesson plans. The other side to...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

For my organization, leave of absence and patient movement are at a separate campus. This solution...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The system is easy to use, especially if staff members rotate through the system. Our staff members...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

This solution's functionality is great for billing. It gives our billing staff members more clarity...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Epic's executive involvement has been good. They are transparent about their capabilities. The...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We are happy with this product. Our doctors like the extraction tools and documentation. This tool...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I think that we are receiving our money's worth from this solution. We pay a lot of money for Epic...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The system works well with other Epic platforms. It is so valuable to have this solution integrated...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

In terms of ongoing training, I understand that our scope of work is a little different. Sometimes...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

What is working well is the responsiveness of the support person we have. If we need help, we get...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

If someone asked me about the system, I would say that it still feels like a hospital-based program....

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Epic does a great job, and they have encompassing releases, but there are always some pieces that...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF