Epic LTC (SNF EHR)
Filtered view: All

Subject Expert
Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Manager

Relationship

Unfortunately, there have been times when Epic hasn't rolled out the things that they said they were...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Lessons Learned

It is important for any provider who looks at the system to see what platform they are working with....

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

When Epic rolls things out, they have an open forum meeting with us. Then, we can talk through...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

The product is good. It integrates well with other systems, and it is pretty easy to use. Epic keeps...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The system's reporting aspect is probably my biggest pet peeve. It is hard for us to find a lot of...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Our caregivers are very comfortable using Epic LTC. If there are any issues or downtime with the...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Our caregivers struggle with the existing care planning tools in Epic's system because those tools...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

Epic keeps their promises. Our caregivers working in the post–acute care setting are always very...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

Epic has user web forums and webinars for training. The vendor keeps us informed of new and upcoming...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

I would like a scaled-down version of Epic LTC or some consideration for smaller LTC communities.

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

Epic has a system where we can report an issue and rank the priority, or we can call our technical...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

I would absolutely buy from Epic again. We are part of a fully integrated healthcare system. If we...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

With Epic LTC, we can peruse all our patients' information as we screen them to make sure that we...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

Epic’s training is superb. Epic trains our people who then make the training user friendly for the...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Epic is so hospital focused that they sometimes get stuck in the mud when they are trying to...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost

If we weren't a fully integrated system, Epic's system would not be the right choice for a long-term...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Lessons Learned

I would tell a friend that Epic LTC has great interoperability and a great deal of customizability....

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Epic has done a very good job of listening to us and continuing to try to grow.

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

When we started with Epic, they really did not have a foundational system in the long-term care...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Functionality and Upgrades

Epic LTC communicates well across so many other departments in the hospital, and that works well for...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Other Observations & Comments

I would like to see improvement with the MDS document, generation of claims, and connectivity to...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Implementation and Training

The training is so-so. Sometimes it is a tip sheet, and we must reach back out for further...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Service and Support

Sometimes support is a challenge because of job codes and who has access to what. Three people can...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Interfacing and Integration

The biggest benefit of Epic's system is the integration of care with our internal referrals.

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

If we ask the nurses, there are always things that they are going to want to improve. The nurses...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

There is an Epic analyst and someone who works in technical services that are able to assist me when...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

Epic is improving how they handle long-term care. They keep their promises, but the timeline is very...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

Epic is very supportive. We can ask questions on the UserWeb page, and I have the names of people...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The vendor has created long-term care functionality to help with surveys. I can get a tangible...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Lessons Learned

I would recommend the product because, as a long-term care facility, we have to look at both the...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The screen in Epic's system is busier than it needs to be, and Epic needs to remove the noise to...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles