Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Relationship
Unfortunately, there have been times when Epic hasn't rolled out the things that they said they were...
Login or Create an Account to see details.
Lessons Learned
It is important for any provider who looks at the system to see what platform they are working with....
Login or Create an Account to see details.
Relationship
When Epic rolls things out, they have an open forum meeting with us. Then, we can talk through...
Login or Create an Account to see details.
Interfacing and Integration
The product is good. It integrates well with other systems, and it is pretty easy to use. Epic keeps...
Login or Create an Account to see details.
Functionality and Upgrades
The system's reporting aspect is probably my biggest pet peeve. It is hard for us to find a lot of...
Login or Create an Account to see details.
Functionality and Upgrades
Our caregivers are very comfortable using Epic LTC. If there are any issues or downtime with the...
Login or Create an Account to see details.
Functionality and Upgrades
Our caregivers struggle with the existing care planning tools in Epic's system because those tools...
Login or Create an Account to see details.
Service and Support
Epic keeps their promises. Our caregivers working in the post–acute care setting are always very...
Login or Create an Account to see details.
Service and Support
Epic has user web forums and webinars for training. The vendor keeps us informed of new and upcoming...
Login or Create an Account to see details.
Other Observations & Comments
I would like a scaled-down version of Epic LTC or some consideration for smaller LTC communities.
Login or Create an Account to see details.
Service and Support
Epic has a system where we can report an issue and rank the priority, or we can call our technical...
Login or Create an Account to see details.
Interfacing and Integration
I would absolutely buy from Epic again. We are part of a fully integrated healthcare system. If we...
Login or Create an Account to see details.
Interfacing and Integration
With Epic LTC, we can peruse all our patients' information as we screen them to make sure that we...
Login or Create an Account to see details.
Implementation and Training
Epic’s training is superb. Epic trains our people who then make the training user friendly for the...
Login or Create an Account to see details.
Functionality and Upgrades
Epic is so hospital focused that they sometimes get stuck in the mud when they are trying to...
Login or Create an Account to see details.
ROI / Cost
If we weren't a fully integrated system, Epic's system would not be the right choice for a long-term...
Login or Create an Account to see details.
Lessons Learned
I would tell a friend that Epic LTC has great interoperability and a great deal of customizability....
Login or Create an Account to see details.
Relationship
Epic has done a very good job of listening to us and continuing to try to grow.
Login or Create an Account to see details.
Relationship
When we started with Epic, they really did not have a foundational system in the long-term care...
Login or Create an Account to see details.
Functionality and Upgrades
Epic LTC communicates well across so many other departments in the hospital, and that works well for...
Login or Create an Account to see details.
Other Observations & Comments
I would like to see improvement with the MDS document, generation of claims, and connectivity to...
Login or Create an Account to see details.
Implementation and Training
The training is so-so. Sometimes it is a tip sheet, and we must reach back out for further...
Login or Create an Account to see details.
Service and Support
Sometimes support is a challenge because of job codes and who has access to what. Three people can...
Login or Create an Account to see details.
Interfacing and Integration
The biggest benefit of Epic's system is the integration of care with our internal referrals.
Login or Create an Account to see details.
Functionality and Upgrades
If we ask the nurses, there are always things that they are going to want to improve. The nurses...
Login or Create an Account to see details.
Service and Support
There is an Epic analyst and someone who works in technical services that are able to assist me when...
Login or Create an Account to see details.
Functionality and Upgrades
Epic is improving how they handle long-term care. They keep their promises, but the timeline is very...
Login or Create an Account to see details.
Service and Support
Epic is very supportive. We can ask questions on the UserWeb page, and I have the names of people...
Login or Create an Account to see details.
Functionality and Upgrades
The vendor has created long-term care functionality to help with surveys. I can get a tangible...
Login or Create an Account to see details.
Lessons Learned
I would recommend the product because, as a long-term care facility, we have to look at both the...
Login or Create an Account to see details.
Functionality and Upgrades
The screen in Epic's system is busier than it needs to be, and Epic needs to remove the noise to...
Login or Create an Account to see details.
Featured Report
Preferences