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Epic LTC (SNF EHR)
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Featured  Report

Transitions of Care 2022: What Are Organizations Using or Considering to Facilitate Effective Care Transitions?
Transitions of Care 2022:
What Are Organizations Using or Considering to Facilitate Effective Care Transitions?
December 2022
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User Commentary

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Manager

Relationship

Unfortunately, there have been times when Epic hasn't rolled out the things that they said they were...

Jan 2023
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Manager

Lessons Learned

It is important for any provider who looks at the system to see what platform they are working with....

Jan 2023
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Manager

Relationship

When Epic rolls things out, they have an open forum meeting with us. Then, we can talk through...

Jan 2023
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Manager

Interfacing and Integration

The product is good. It integrates well with other systems, and it is pretty easy to use. Epic keeps...

Jan 2023
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Manager

Functionality and Upgrades

The system's reporting aspect is probably my biggest pet peeve. It is hard for us to find a lot of...

Jan 2023
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Director

Functionality and Upgrades

Our caregivers are very comfortable using Epic LTC. If there are any issues or downtime with the...

Dec 2022
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Director

Functionality and Upgrades

Our caregivers struggle with the existing care planning tools in Epic's system because those tools...

Dec 2022
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Director

Service and Support

Epic keeps their promises. Our caregivers working in the post–acute care setting are always very...

Dec 2022
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Director

Service and Support

Epic has user web forums and webinars for training. The vendor keeps us informed of new and upcoming...

Dec 2022
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Analyst/Coordinator

Other Observations & Comments

I would like a scaled-down version of Epic LTC or some consideration for smaller LTC communities.

Dec 2022
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Analyst/Coordinator

Service and Support

Epic has a system where we can report an issue and rank the priority, or we can call our technical...

Dec 2022
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Director

Interfacing and Integration

I would absolutely buy from Epic again. We are part of a fully integrated healthcare system. If we...

Nov 2022
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Director

Interfacing and Integration

With Epic LTC, we can peruse all our patients' information as we screen them to make sure that we...

Nov 2022
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Director

Implementation and Training

Epic’s training is superb. Epic trains our people who then make the training user friendly for the...

Nov 2022
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Director

Functionality and Upgrades

Epic is so hospital focused that they sometimes get stuck in the mud when they are trying to...

Nov 2022
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Director

ROI / Cost

If we weren't a fully integrated system, Epic's system would not be the right choice for a long-term...

Nov 2022
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Director

Lessons Learned

I would tell a friend that Epic LTC has great interoperability and a great deal of customizability....

Nov 2022
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Director

Relationship

Epic has done a very good job of listening to us and continuing to try to grow.

Nov 2022
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CIO

Relationship

When we started with Epic, they really did not have a foundational system in the long-term care...

Oct 2022
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Nurse

Functionality and Upgrades

Epic LTC communicates well across so many other departments in the hospital, and that works well for...

Oct 2022
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VP/Other Executive

Other Observations & Comments

I would like to see improvement with the MDS document, generation of claims, and connectivity to...

Jun 2022
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(0)
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VP/Other Executive

Implementation and Training

The training is so-so. Sometimes it is a tip sheet, and we must reach back out for further...

Jun 2022
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VP/Other Executive

Service and Support

Sometimes support is a challenge because of job codes and who has access to what. Three people can...

Jun 2022
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(0)
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VP/Other Executive

Interfacing and Integration

The biggest benefit of Epic's system is the integration of care with our internal referrals.

Jun 2022
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(0)
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Analyst/Coordinator

Functionality and Upgrades

If we ask the nurses, there are always things that they are going to want to improve. The nurses...

Mar 2022
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(0)
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Analyst/Coordinator

Service and Support

There is an Epic analyst and someone who works in technical services that are able to assist me when...

Mar 2022
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(0)
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Analyst/Coordinator

Functionality and Upgrades

Epic is improving how they handle long-term care. They keep their promises, but the timeline is very...

Feb 2022
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Analyst/Coordinator

Service and Support

Epic is very supportive. We can ask questions on the UserWeb page, and I have the names of people...

Feb 2022
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(0)
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Analyst/Coordinator

Functionality and Upgrades

The vendor has created long-term care functionality to help with surveys. I can get a tangible...

Feb 2022
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(0)
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Analyst/Coordinator

Lessons Learned

I would recommend the product because, as a long-term care facility, we have to look at both the...

Feb 2022
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(0)
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Director

Functionality and Upgrades

The screen in Epic's system is busier than it needs to be, and Epic needs to remove the noise to...

Feb 2022
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