Guidehouse (formerly Navigant) Revenue Cycle Optimization Comments

 
 View Product Scores

Featured  Report

Healthcare Consulting and Services 2018: Which Firms Deliver a True Partnering Experience?
Healthcare Consulting and Services 2018:
Which Firms Deliver a True Partnering Experience?
March 2018
View Report
View Related

Preferences

   Bookmark
Current Time Inside Cache Tag Helper: 11/27/2020 10:21:36 PM and Model.EvProductId = 88134

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Want to see full details?

User Commentary

Sort by

Director

Tools and Methodology

Even though the system is a coding system, it is still largely a clinical system. In my...

Nov 2020
 Helpful

 or  to see details.

Director

Relationship

My local client services manager from Navigant takes care of everything that I need. I don't get the...

Nov 2020
 Helpful

 or  to see details.

VP/Other Executive

ROI and Cost

We brought in Navigant to identify where we could increase revenue and reduce expenses. We have been...

Oct 2020
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

I have worked with a core group from Navigant since day one. Throughout the whole engagement, there...

Oct 2020
 Helpful

 or  to see details.

VP/Other Executive

Win/Loss - Why they were selected (by current clients)

I don't think we did an RFP to look at other firms. One of our executives had used Navigant before...

Oct 2020
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

Navigant has a strategic focus and a ton of folks that they can bring to the table. I am not...

Oct 2020
 Helpful

 or  to see details.

VP/Other Executive

Project Results

Navigant isn't necessarily the one who executes everything. From a project management standpoint,...

Oct 2020
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

Navigant worked with our enterprise analytics and IS teams to do the dashboarding and reporting. The...

Oct 2020
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

Navigant is very knowledgeable, and they bring a lot to the table at the executive level. They...

Oct 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

The team members from Navigant have been great to work with. Whenever I have reached out with a text...

Oct 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

Navigant does a good job of following up and being persistent with requests and looking up...

Oct 2020
 Helpful

 or  to see details.

VP/Other Executive

Project Results

My expectations for vendors are very high. The value of Navigant's services is extremely strong. The...

Oct 2020
 Helpful

 or  to see details.

VP/Other Executive

ROI and Cost

I would definitely recommend Navigant to a peer. I am confident that Navigant could make any...

Oct 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

Navigant made us comfortable from day one. They showed that we were in a partnership, and that made...

Oct 2020
 Helpful

 or  to see details.

CFO

Project Results

The outcomes that we received as a result of working with Navigant were increased revenues, reduced...

Jun 2020
 Helpful

 or  to see details.

CFO

Tools and Methodology

We thought Navigant would work more on the details of the implementation plan than they did. We had...

Jun 2020
 Helpful

 or  to see details.

CFO

Other Observations

Navigant assumed that there were a lot of things that we weren't doing at all, and we were doing...

Jun 2020
 Helpful

 or  to see details.

CFO

ROI and Cost

Navigant didn't charge us for every little thing. We paid for a monthly portion of fees that covered...

Jun 2020
 Helpful

 or  to see details.

CFO

People and Knowledge

Navigant's project executive was very good. We worked with the same person in multiple phases, and...

Jun 2020
 Helpful

 or  to see details.

CFO

Tools and Methodology

If I were talking to Navigant's executives, I would highlight their estimations and do a little more...

Jun 2020
 Helpful

 or  to see details.

Director

People and Knowledge

Navigant made recommendations based on how we used our EMR for different things, how we were...

Apr 2020
 Helpful

 or  to see details.

Director

Relationship

There are multiple levels of staff within Navigant. If I were just rating Navigant's managers and...

Apr 2020
 Helpful

 or  to see details.

Director

Other Observations

Navigant is going through a ton of change with the merger, but I think that Navigant's integrity is...

Apr 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

It would have been helpful if Navigant had come back and done a quick scope check to make sure that...

Apr 2020
 Helpful

 or  to see details.

Director

People and Knowledge

Navigant’s staff members were professional, knowledgeable, and organized. The work they did was very...

Mar 2020
 Helpful

 or  to see details.

Director

People and Knowledge

Navigant hit the ground running and really got us up to speed very quickly. The vendor has probably...

Mar 2020
 Helpful

 or  to see details.

VP/Other Executive

Project Results

What went well with Navigant was that they were very organized. They provided valuable status...

Mar 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

What didn't go well with Navigant was that they frustrated some team members. When the resources...

Mar 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

Navigant's executives aren't involved in the day-to-day work, but they poke their head in every...

Mar 2020
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

I have been so pleased with the work Navigant has done. We have been meeting goals like crazy. We...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

We will consider Navigant for upcoming projects. Navigant has done so much work for us, so they are...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

The people I worked with from Navigant were all very knowledgeable about our system vendor. We have...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

With the first project we did with Navigant, they consistently exceeded my expectations, and that is...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Project Results

Navigant assisted us in ensuring that we were able to maximize our system in a couple of areas. By...

Dec 2019
 Helpful

 or  to see details.

VP/Other Executive

Relationship

We had engaged with Navigant in the past for revenue cycle engagements. Given the success that we...

Dec 2019
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

Part of the value that Navigant brought was their familiarity with the revenue cycle work that we...

Dec 2019
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

I can’t think of anything that I would say Navigant needs to continue to improve upon. They made...

Dec 2019
 Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​