Huron Revenue Cycle Optimization Commentary
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Subject Expert
Greg Hughes
Research Director
Commentary Summary
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User Commentary
Relationship, Operations
Our biggest problem stemmed from all kinds of issues, but Huron was very good at prioritizing the...
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Value
Huron avoided charging for every little thing. I didn't feel like we were milked or anything. And...
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Operations
The only reason I'm rating Huron's staff and consultants slightly under the top of the scale instead...
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Relationship
Huron has very good people with a lot of skills and expertise. If there was something that we needed...
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Loyalty
Huron is a very business-savvy company, and they are in the business to make money. There is no...
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Relationship
One thing about Huron is that their customer service was excellent in terms of us being able to get...
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Relationship
Our strength of partnership with Huron was very good. In fact, I contacted them after the engagement...
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Relationship
I like Huron. We have done other engagements with them. On the revenue cycle side, these folks are...
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Loyalty, Relationship
Huron had experience with MEDITECH hospitals, and that is what we needed. Huron had worked with us...
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Relationship, Operations
Huron exceeded our expectations with their thoroughness. They were willing to support us how we...
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Relationship, Operations
There was one person at Huron where we really struggled with their thoroughness. Although that was...
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Operations
Huron placed resources where they would be effective. We felt the firm placed the resources in the...
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Operations
Scope creep was inevitable. Huron was very savvy at defining the scope, but they fully knew what...
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Operations
The highlights of the engagement were implementing the basic blocking and tackling metrics that we...
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Loyalty, Relationship, Operations
One thing I would tell people is not to go through a revenue cycle transformation until they are...
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Relationship, Operations
I know all the people and the leadership of the Huron group, and I have had that same team help me...
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Operations, Value
We hired Huron to teach the teams and perfect the product that we installed so that we could...
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Loyalty
Before we selected Huron, we considered other firms. Huron’s pricing was reasonable, and it was...
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Relationship
What set Huron apart from other consulting services is that they came in and were open to feedback....
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Relationship, Value
Huron has helped us improve our workflows, define our productivity measures, improve our A/R days,...
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Value
Huron’s services are a little pricey, and the firm does seem to nickel-and-dime us. The fees that we...
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Operations, Value
One of the things that I like about Huron is they are doing sustainment tracking with us. They are...
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Relationship
Theoretically, I can’t see our hospital ever bringing revenue cycle work in-house. I have worked...
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Relationship, Services
We would like more midterm strategic help from Huron to determine what we are going to look like...
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Operations, Value
As far as measurable benefits go, we are definitely collecting more than we used to, but we aren't...
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Operations
Huron could probably have an increased intensity early on. Every second that we don't have the...
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Value
Huron is fair with their charges. They charge for sure, but they were very fair in that they kept me...
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