Kareo Telehealth
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Subject Expert
Schafer Jackson
Research & Sales Director
KLAS Research & Sales Director - Schafer Jackson
 
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User Commentary

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Manager

We are no longer using Kareo Telehealth. It was really hard for patients to connect to the system....

Mar 2022
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Manager

From a billing standpoint, the system is very frustrating. Things are not always available to our...

Mar 2022
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Manager

From a nursing standpoint, I don’t have any problems with the system. The system is fairly easy to use....

Mar 2022
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(0)
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Manager

We have to pay for pretty much everything with Kareo. We have to pay separately for telehealth,...

Mar 2022
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(0)
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Manager

When the vendor does updates to the system, they are fine, but I will still be having a problem with...

Mar 2022
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Manager

The ongoing training is on our own. We just go into the system and look at the videos we want to...

Mar 2022
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Physician

For a long time, we used Kareo's telemedicine platform, which went through a separate administrator...

Jan 2022
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Physician

In our experience with Kareo's system, we have had consistent issues with connectivity, but it is...

Jan 2022
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Physician

Sometimes, when a doctor is on a video, the patient can see and hear the doctor, but the doctor...

Jan 2022
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(0)
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Director

The telehealth system works well. It is easy enough to use. The patient clicks a button, and then...

Sep 2021
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Director

The scheduling works well for one office, but trying to schedule telehealth visits for a range of...

Sep 2021
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Director

We chose the product because it was integrated into Kareo EHR. We previously had another platform,...

Sep 2021
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Director

The product is not a part of our long-term plans. We are not going to be using Kareo EHR anymore, so...

Sep 2021
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CEO/President

So far, I love Kareo Telehealth. It is user friendly. I have recommended it to lots of people...

Sep 2021
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(0)
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CEO/President

Kareo keeps every one of their promises. I don't have any issues. Everything is a package. Each time...

Sep 2021
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(0)
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CEO/President

We have seen improvements in patient satisfaction because my system is sending patients their...

Sep 2021
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CEO/President

If Kareo keeps doing as well as they have been doing and they are able to up the ante in a savvy way...

Sep 2021
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(0)
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CEO/President

I noticed that in Kareo Telehealth, the care plan wasn’t a good, functioning tool. As I used it, it...

Sep 2021
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CEO/President

I would like to have the ability in Kareo Telehealth for the provider to not only see and have a...

Sep 2021
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(0)
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CEO/President

I have only used Kareo Telehealth a limited number of times, but when I have used it, it has...

Sep 2021
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(0)
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CEO/President

I like that I can put a recommendation or a suggestion in Kareo Telehealth if there is anything that...

Sep 2021
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VP/Other Executive

Some of the initial technology didn't sync very well. We needed the ability to add more people to a...

Aug 2021
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VP/Other Executive

Initially, the cost was not very transparent. Kareo was costing us a lot. As COVID-19 hit, we fought...

Aug 2021
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VP/Other Executive

If we were to open a new location, I would choose to buy Kareo Telehealth again. The ease of use and...

Aug 2021
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VP/Other Executive

The vendor is definitely trying to keep all of their promises. There is a customer service...

Aug 2021
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(0)
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Manager

It was a nightmare to switch everyone over to telehealth with Kareo. Before COVID-19, we had used...

Jun 2021
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Director

Kareo Telehealth isn't used in my specialty. I am going to offer virtual care as an option in case...

Jun 2021
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Director

I don't have any problems with Kareo Telehealth. The system integrates well. I have three modules,...

Jun 2021
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Director

The implementation for Kareo Telehealth wasn't hard at all. Kareo didn't provide any one-on-one...

Jun 2021
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