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Lightbeam Population Health Management
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Bradley Hunter
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User Commentary

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Director

The Lightbeam system had really robust documentation, and we have had very good training on several...

May 2021
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Director

The integration with our EHR was great. The functionality for our CMS integration was a plug and...

May 2021
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Director

We had a few months where we really just couldn't even use the application because the contract...

May 2021
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Director

We have an account manager and advisor that are really involved in our day-to-day activities. They...

May 2021
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Manager

I want more real-time data, but that isn't really in Lightbeam’s control. It would be great if I...

Apr 2021
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Manager

Lightbeam addresses challenges really well. We have always worked really well with our...

Apr 2021
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Manager

Lightbeam has been very cooperative. If there is a certain report that we would like to be...

Apr 2021
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Director

The Lightbeam system is good. We use it heavily. I don't use it on a daily basis, but it has been...

Apr 2021
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Director

When I first got here, the training was minimal, and some days, I really had to figure things out on...

Apr 2021
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Director

Lightbeam is very receptive to suggestions that I make. They seem to really work with us when we...

Apr 2021
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Director

Recently, I have requested that Lightbeam offer a way to exclude our COVID-19 patients while looking...

Apr 2021
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Director

We have absolutely gotten our money's worth. Lightbeam avoids nickel-and-diming us now. In the...

Apr 2021
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Director

If the Lightbeam system could carve out our COVID-19 numbers, the product would be better. We also...

Apr 2021
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Director

When there are errors, I am the one to find them. Lightbeam has a conference every year, and they...

Apr 2021
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VP/Other Executive

The way Lightbeam operates is interesting. They sent us a notification that they were upgrading our...

Apr 2021
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VP/Other Executive

We just got a new Lightbeam person to work with, so I am hoping that this representative provides us...

Apr 2021
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VP/Other Executive

I am not sure whether Lightbeam's solution is part of our long-term plans. I am on the fence. I...

Apr 2021
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VP/Other Executive

Lightbeam keeps their promises, but sometimes they take extensive periods of time. When we request...

Apr 2021
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VP/Other Executive

Lightbeam did the initial training for us, and it was very poor. We had to figure out how to set up...

Apr 2021
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VP/Other Executive

We get what we need out of Lightbeam’s solution. The only thing that concerns me about the tool is...

Apr 2021
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VP/Other Executive

I didn’t have the option of vetting Lightbeam’s solution. I walked into the contract, and I would...

Apr 2021
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CEO/President

We are able to track wellness visits and do other things in different EHRs. That was one of our main...

Apr 2021
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CEO/President

The vendor has been able to deliver what we asked for. The solution also has code for Medicare...

Apr 2021
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CEO/President

We need more training with the solution. It changes rapidly. It would be nice to have online or...

Apr 2021
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CEO/President

The solution could also be easier to use. Lightbeam Population Health Management is complicated and...

Apr 2021
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VP/Other Executive

We haven't had any trouble getting ahold of Lightbeam's executives when we have wanted to. We have...

Feb 2021
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VP/Other Executive

Lightbeam doesn't charge us for every little thing. We have a set rate that we pay. Lightbeam is not...

Feb 2021
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(0)
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VP/Other Executive

We are satisfied with the solution. There is always room to improve, but Lightbeam's product has...

Feb 2021
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VP/Other Executive

We have ongoing training sessions with the vendor. Lightbeam holds webinars. They also walk our new...

Feb 2021
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Director

Lightbeam has kept their promises. We came in with some expectations, but they were just based on...

Feb 2021
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Director

Lightbeam is good about not nickel-and-diming. We definitely have access to many wonderful features....

Feb 2021
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(0)
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Director

Lightbeam's upgrades to the system are seamless. Implementation was fabulous, and we were able to...

Feb 2021
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(0)
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Director

The quality of Lightbeam's training was very high, but the effectiveness is where it may fall a...

Feb 2021
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(0)
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Director

The product absolutely works as promoted. When Lightbeam gave us a demo environment that they always...

Feb 2021
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Director

Lightbeam will take data from any source, and they are willing to customize anything. It does...

Feb 2021
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Director

The ease of use for end users is varied because we have analysts and a lot of folks within our...

Feb 2021
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Director

One of the things we were interested in when we were going to this system was that Lightbeam was...

Feb 2021
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Director

Lightbeam has great support. There has just been a time or two when it seemed like they should have...

Feb 2021
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Director

Lightbeam's executive involvement is great. I have never heard from so many C-suite folks to even...

Feb 2021
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Director

Lightbeam offers services where they can do our annual wellness visits and prep our transition of...

Feb 2021
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Director

Lightbeam is a little pricey. We like to say that we got the Cadillac of population health vendors,...

Feb 2021
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Analyst/Coordinator

When we first started using the system, the process was drudgery. I was constantly frustrated with...

Feb 2021
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(0)
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COO

Our implementation was very smooth. It was great. The vendor does what they promise. They provide...

Jan 2021
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COO

There are different levels of competency. For most people that use the system a lot, it is very user...

Jan 2021
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COO

High-level vendor executives touch base with me to see how things are going and whether they can...

Jan 2021
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Director

There are some ups and downs in the quality of the product. A while ago, we were coming off of a...

Jan 2021
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Director

Whenever we have tried to have interoperability with Lightbeam's software, that has worked well. We...

Jan 2021
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(0)
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Director

My satisfaction with the product functionality has gone up. For what we need to use Lightbeam's...

Jan 2021
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(0)
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Director

For financial analytics, some other platforms may have slightly more sophistication and flexibility...

Jan 2021
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(0)
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Director

Lightbeam is definitely in our long-term plans. We had a discussion about whether we still needed...

Jan 2021
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(0)
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Director

No vendor keeps all of their promises, but I think Lightbeam keeps all of their important promises....

Jan 2021
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(0)
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Director

Lightbeam definitely avoids charging for every little thing. We have gotten significant upgrades for...

Jan 2021
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Director

Lightbeam’s upgrades go very well. They plan those implementations carefully. They have a team that...

Jan 2021
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Director

Lightbeam’s software is driving tangible outcomes through the savings we have seen. We are using...

Jan 2021
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CMO

The Lightbeam system's functionality depends on interoperability. There are other components, such...

Jan 2021
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CMO

Lightbeam’s platform keeps evolving. The vendor keeps having new releases and frequent updates, and...

Jan 2021
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(0)
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CMO

Lightbeam’s ease of use depends on who the end user is. I have a clinical data analyst who works...

Jan 2021
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(0)
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CMO

As we go along, we get smarter; we are looking for more things. I am now looking for how to take the...

Jan 2021
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CMO

We have regular meetings with Lightbeam, mostly around operational things, and then we periodically...

Jan 2021
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CMO

There are a lot of different pieces that we need to line up in order to deliver tangible outcomes....

Jan 2021
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VP/Other Executive

Lightbeam Population Health Management's data flow is important to us. We have received good service...

Jan 2021
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(0)
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VP/Other Executive

Sometimes, we would like a bit of a faster response time from Lightbeam, but overall, they do meet...

Jan 2021
||
(0)
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VP/Other Executive

We like the integration of data and reporting that we get from this solution. The product has...

Jan 2021
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(0)
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Manager

Without Lightbeam, we really wouldn't have any data to go by. We pull data from Lightbeam's system...

Dec 2020
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Manager

Lightbeam took the screening form that we were using, and they are building something that can be...

Dec 2020
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(0)
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Manager

Users have to hit certain buttons to make things move in Lightbeam's system. There are a lot of...

Dec 2020
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(0)
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Manager

There are little sessions where we can train users on Lightbeam's system, and if people can't make...

Dec 2020
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(0)
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CEO/President

Lightbeam's system is not just identifying patients; it is actually building into a care management...

Nov 2020
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(0)
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CEO/President

We are rolling out a feature that is pretty cool and cutting edge. With high-risk patients, the care...

Nov 2020
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(0)
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CEO/President

The ease of use for Lightbeam's system is good compared to what is out in the marketplace for...

Nov 2020
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(0)
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CEO/President

Lightbeam's support is easy for us to access. Lightbeam avoids charging for every little thing. I...

Nov 2020
||
(0)
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CEO/President

Lightbeam invested an enormous amount of time into their full capability. The nice thing about...

Nov 2020
||
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