Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Quality Management on your dashboard or bookmark under

(Your Products / Your Organization's Products)


ENCOR Quality Management Solutions - Hospitals Comments
Filtered view: All

KLAS Research Director - Ryan Pretnik
Subject Expert

Ryan Pretnik

Research Director

ryan.pretnik@klasresearch.com

 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Quality Management on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Manager

The system is very user friendly, and the support people get back to us quickly. Key people are...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Outcomes are definitely set in the system, and we can grade ourselves against them. The system shows...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Medisolv goes over the information in training so quickly. They need online video tutorials to help...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Some of the complex analysis in Medisolv's system can’t be done as well as with other vendors'...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

We appreciate that Medisolv keeps in touch with us to ensure that our mapping is okay and that we...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I don't have many complaints about Medisolv. They are really on top of education, and they provide...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Medisolv has redesigned the way we pull information out of their system. They have tried to improve...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Medisolv has always been awesome to work with. They don't have a lot of turnover. I have only gone...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Medisolv is always ahead of the game. Their product is consistent and reliable.

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I love working in ENCOR because it is a great system that is very easy to use. I can teach others...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The support from Medisolv is very good. The support people listen to us and are receptive to our...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The reporting from Medisolv is good in that we can get reports based on the data from our EMR....

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

This system is definitely more user-friendly than our last system. When we get into the tool, it is...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

ENCOR-a Chart Abstracted does what we want it to do. When we started with Medisolv, there were a lot...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

There were a lot of surprises over that first little while, but things have stabilized. We just had...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

We were new to learning the tool, and maybe we didn’t ask the right questions. I don’t feel like...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

We went through initial small group training, and that training was very thorough. When the...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The implementation for ENCOR took a little bit longer than expected. It wasn’t perfect, but we were...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our initial training with Medisolv was focused on functionality. I found out from the quality...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

It does seem like we are the ones bringing the issues forward to Medisolv. They do let us know about...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Medisolv’s contract is through Vizient, so we don’t get in the mix of that contracting like we do...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

We wanted to add a hospital in the last few months of the year, and Medisolv sent me an invoice for...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I was really struggling during the implementation and was pretty honest with that feedback to...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I don’t like Medisolv’s reporting system. It is set up to report by hospital and not by health...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Medisolv is very responsive. We have a senior executive who we can contact, and when I am having a...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The abstractors don’t have any problem with the system. We will stay with Medisolv if they can...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Medisolv's technical team led the data integration and connection work. That really carried us...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am so pleased with Medisolv's software. It is really intuitive compared to what we were using. We...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am impressed with the way that Medisolv has their system laid out in regard to monitoring...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

So far, the support has been great even when the technical team was out of the office. The vendor...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

One of Medisolv's leaders is fantastic. That person is really easy to work with.

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am highly optimistic that we are going to have a great upcoming year with ENCOR-e EH and that we...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Everyone at our organization really liked the idea of ENCOR-e EH, so I could see us continuing the...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

ENCOR is my favorite product and service by far. The experts are wonderful. I can't say enough good...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

ENCOR-e EH is very similar to the other ENCOR systems. It is also simple to use, and the ease of use...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

For the few things I use the system for, it works well, and I don't have any issues. The system is...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Medisolv makes ENCOR very easy to use. It is very easy to drill down in the product.

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We have a great relationship with Medisolv, and we are partners.

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The ease of use is a nice feature. If I could change anything about the system, it would be the...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had a few issues with our recent upgrades, but they were pretty good. Medisolv stays up to...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Medisolv's support people are very responsive. Sometimes they are proactive, and sometimes they...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We are currently upgrading our EMR platform, and that platform will have some modules that could...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I would buy this system again if there weren't an integrated method for me to do things from my...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Part of the issue with the ease of use might just be with the workflow through some of the...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I haven't seen much new technology from Medisolv. I haven't seen them deploy any risk stratification...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Medisolv has a lot of established training programs. We have a few point people that we work with on...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The product is working as promoted. The integration ability is great. There are some things that...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

When I want answers, I am able to get them. The support people could do better at being proactive, though....

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I don't know whether Medisolv has ever reached out to us on an executive level. We might have had...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The system is very reasonably priced, and we do get our money's worth. If someone asked me about...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

The product is great and does exactly what it should do. There are no hassles. But on the other...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The Medisolv product is pretty flat and isn't a high-level product, but the foundation of the system...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The system does well at defining measures and reporting. Once we can extract the data, we can tally...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I would possibly purchase the system if the decision were up to me. Medisolv is our third-party...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

If we didn't have another application, then I would buy this solution again. Our decision is based...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The ongoing support is great. I have never met an executive, but the support people from Medisolv...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

There hasn't been any training from Medisolv. I would like to see them reach out.

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The product is expensive, but if I were to hire someone to do what the product does, the cost would...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

If I have an issue, I contact my contact person. We work that out and usually get it fixed that same...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Every now and then, if a dictionary gets changed inadvertently or something like an update happens,...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We like ENCOR-e EH. Our nurses who use the abstracting side of the system seem to really like it. I...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Medisolv is pretty good with updates because CMS changes things every year. Medisolv will do the...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Medisolv is very helpful to me in terms of the quality measures side. They are an A+ vendor. They...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have a Medisolv contact that we can call with issues who is always there for us and is always...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

During COVID-19, we did not need anything from Medisolv. However, they did reach out to us to ask...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

In terms of the ease of use for end users, users have to have the training because the system is...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor usually gets back to me and helps me figure things out or correct problems, but they...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

For some reason, the system is down. The data abstraction side has been down for a couple of days....

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The manual abstraction really doesn't have anything to do with interoperability.

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

A lot of the time, I present the vendor with scenarios where their product isn't capturing something...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Working with my point of contact goes smoothly. I sometimes feel like I am the vendor's only...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

COVID-19 hasn't really affected us in a negative way in terms of our data. Things have just been...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor is always making updates to the system. Sometimes they are trying to do things better and...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Medisolv is always doing updates. Those updates are nice because they are always adding features to...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I haven’t had any issues with Medisolv's support. When I need something, I email them, and they...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Medisolv has webinars and sends out emails. If I want to view those, I do it. If I feel like that is...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I am not sure how involved Medisolv's executives are, but my contact with the vendor is available...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Everything in ENCORE-e EH is super easy. I often get information from Medisolv before I get it from...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor has been helpful any time I have had questions, regardless of whether an issue was on our...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The upgrades are seamless for me. The vendor informs me when there is an update overnight because...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor offers online webinars all the time, and those are prerecorded, so on our own time, we...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I can either email the vendor's support directly or open a work order and then have someone get back...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

If we didn’t have the system, doing the work would take a lot more manpower. That is just a fact. In...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Our representative from Medisolv is great. That person is very responsive and very in tune with my needs....

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Medisolv could be better at getting the word out that they are working on things. I sometimes get...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Since ENCOR-e EH is overlaid onto our data repository, everything is normally up to date as long as...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There is usually never a hitch with upgrades. Medisolv does them, and I don’t have any problems. The...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The support is good; Medisolv is very responsive. Sometimes it takes a little back and forth to get...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

For somebody that is in ENCOR all the time, it is easy to use. The people that just dabble in the...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Our outcome measures would be better if there was a more clear and concise way to pull what we are...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There are times that ENCOR just seems to fail in terms of loading the data into the data mart. That...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

ENCOR has been a great tool for us to test for meaningful use, to promote interoperability, and for...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like to see better reports that we can use for added stations. Right now, we are cutting and...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are using the product for quality management. So far, things are good. We have some problems here...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I don't think Medisolv keeps their promises. It is difficult to get them to change their program the...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Medisolv is pretty good at training people. They are really good at driving tangible outcomes....

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product isn't really meeting our needs. It hasn't changed much in terms of new technology. When...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

There are a few things that are not intuitive for new end users. Once we know the system, then it is...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

During the COVID-19 crisis, Medisolv reached out about a few things that they had. I didn’t really...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

CMIO

We have been using the system for a while now, and the vendor has been good and easy to work with....

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

CMIO

The vendor avoids charging us for every little thing. Medisolv is better about pricing than some of...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Complying with core measures is not a new area. Medisolv's technology is pretty stable, but they...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Nurse

ENCOR is pretty much a reporting tool. It sits on our data repository. If there is anything to say...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Nurse

If people learn how to use the system, it works as designed. With anything related to data...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

The vendor hasn't done anything to support us during the COVID-19 crisis other than offering us a...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

We haven't officially made the decision to move away from the solution, but we plan to make the...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

I haven't heard from the vendor's executives, and I don't need them to be involved unless I have an...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

At one point, the solution met our needs for what we needed, but it hasn't kept up with the data...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system is easy to use, but the reporting is not great.

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I would recommend the system. It is easy to use and very intuitive. People don’t have to really...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I haven't had any issues in the several years that I have been using the product, so I have never...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The system takes out all of the guesswork when it comes to how many charts we need to abstract or...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

There are not a lot of new training things that come out for ENCOR-a Chart Abstracted.

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor executives are very responsive and great. They are easy to get ahold of. I have had an...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The system is very easy to use, and we have someone that does abstraction in-house using the tool,...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We had another vendor that we were using years before, and their reports were a little more...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We are negotiating a new EHR, and we know that ENCOR-e EH will work with the new EHR that we are...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We have regular meetings with our vendor representative, and this person is often offering us new...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I would highly recommend ENCORE-e EH. It is great and easy to use. Medisolv's support is amazing....

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Medisolv has gotten a little better about support, but they are still mediocre. We haven't received...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We aren't happy with ENCOR-a Chart Abstracted, and it is not part of our long-term plans. I would be...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I think that ENCOR-a Chart Abstracted is listed as the number-one system in KLAS' reports, but I...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The fees for Medisolv are supposed to be included in the fees for another vendor that Medisolv works...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

From the beginning, we were misled on the functionality of the product. We were led to believe that...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

With the implementation, Medisolv gave us maybe two short training sessions. That is about all of...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We always recommend Medisolv. The team is very easy to work with, and the follow-up is outstanding....

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor is really good about not charging us for every little thing.

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We have been working with the vendor on one of the new updates, and the information that we have...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The ENCOR reports are pretty good. Sometimes it is a little hard to get the exact data that we need...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I have worked with Medisolv for many years now, and they really have an outstanding product....

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

ENCOR-e EH is pretty easy to use. Once we get in there and just play around, it is easy to figure...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Quicker updates to the guidelines would improve the product. Sometimes the vendor isn't quick...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Inter-rater reliability really improves our accuracy when things have to be validated.

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We have a support person who is very good about helping us troubleshoot anything that isn't giving...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Medisolv's products are very integrated when it comes to some of the functionality and dashboards....

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We always wish that things were cheaper, especially when it comes to our budget right now, but we...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor is fairly straightforward with their charges. Initially in the contract, certain things...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We decided not to do some measures a couple of months into the year. Even though the invoice had...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Medisolv’s product and our EMR are fairly integrated. Everything out of our EMR flows into our...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Medisolv’s product is very easy for end users. The system is very intuitive. We can go through and...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The system is very good at meeting our needs. One of my favorite things is that links are...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The quality of support is excellent. That is something that we are very happy with. We can email the...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Medisolv has different educational opportunities, and the vendor is good about letting us know about...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Medisolv implemented some things that we wanted when we were first implementing the product. There...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I wish inter-rater reliability had been focused on a little bit more. We didn’t really understand...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The system is second to none. Our consultant is fabulous, walks us through things, and knows all of...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Our consultant has reached out and asked us how we are doing and whether we have had any cases of...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I have never used ongoing support from Medisolv. I don’t think I have used support for the product...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Initially, we certainly got our money’s worth with the meaningful use money, and the system now...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Medisolv has been fantastic during COVID-19. I had a meeting with some of our vendor...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I would buy the product again. We are evaluating whether we should put more facilities on the...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Interoperability is a bit of a problem with the product. Medisolv does about as well as anyone else...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The tool is very easy to use. I am really excited about the cloud solution that Medisolv has...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Medisolv's support is great. They give us dedicated account representatives that we directly work...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I know everyone at the executive level. If I have a question about the contract, I can get a quick...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Medisolv keeps the tools up to date, and they constantly make enhancements. We can report on a daily...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF