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C/S Enterprise Medical Record v.5 and v.6
Filtered view: (Small - 1-200 Beds)

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Coray Tate
VP of Research / Strategy, Clinical
KLAS VP of Research / Strategy, Clinical - Coray Tate
 
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User Commentary

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Director

I think that the solution is very worth the investment. It has some of the best results for its...

Aug 2021
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Director

We were a little disappointed by the implementation of our version of the product. We felt that the...

Aug 2021
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(0)
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Director

I do not feel nickel-and-dimed by the vendor. MEDITECH does a lot of things with their support. When...

Aug 2021
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(0)
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Director

We had to push a go-live date several times, and we had issues getting our providers on board. That...

Aug 2021
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(0)
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Director

MEDITECH is really good at integration. Their solutions have a lot of integration options, and the...

Aug 2021
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(0)
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Director

As frustrated as we have been with MEDITECH in the past, they have really pulled themselves...

Aug 2021
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(0)
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Director

MEDITECH forces everything into a ticketing system that isn't transparent to end users. It is hard...

Aug 2021
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(0)
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Director

It took us a while to get to where we wanted to be with the solution, but we were able to work with...

Aug 2021
||
(0)
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VP/Other Executive

We would love to be able to do everything in our EHR. MEDITECH doesn't have the ability to integrate...

Aug 2021
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(0)
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CEO/President

MEDITECH is moving away from the system we are using, so if we stay with them, we will have to shift...

Aug 2021
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(0)
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CEO/President

By and large, MEDITECH avoids charging us for every little thing, but we occasionally get nickel-and-dimed....

Aug 2021
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(0)
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CEO/President

MEDITECH's system is less complicated than the competing products. It is easier to modify.

Aug 2021
||
(0)
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CEO/President

MEDITECH's system is a weak product at the end of the day. It doesn't meet our needs across the...

Aug 2021
||
(0)
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CEO/President

The accessibility of MEDITECH’s leadership is good.

Aug 2021
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(0)
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Analyst/Coordinator

MEDITECH's system keeps plugging away, and it is meeting our needs. We are excited to move to...

Aug 2021
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(0)
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Analyst/Coordinator

Overall, MEDITECH is meeting our needs, and working with them has really been a good experience....

Aug 2021
||
(0)
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Manager

The only reason that I won't rate MEDITECH's system higher on ease of use is that some of the ease...

Jul 2021
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(0)
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Manager

MEDITECH's big focus is the Expanse platform, so right now, their other software solutions are only...

Jul 2021
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(0)
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Manager

A reason that I like MEDITECH is their customer service. MEDITECH has a task system for support, and...

Jul 2021
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(0)
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Manager

MEDITECH does a good job of trying to stop on top of hot topics that customers need to know. When...

Jul 2021
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(0)
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Manager

We have an integrated EMR, and we try to get as much from MEDITECH as we can so that we don't have...

Jul 2021
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(0)
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CIO

We have had this system for a long time. We realize it is old technology and that we need to move...

Jun 2021
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(0)
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Director

I understand that there are messaging platforms out there that exist outside of the EMR, but the...

Apr 2021
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(0)
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Director

I really like how the Expanse platform is web based, and we experienced part of that in the v.6...

Apr 2021
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(0)
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Director

The system is relatively easy to use, it is highly customizable, and it can be made to work for any...

Apr 2021
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(0)
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Director

I would like to see some specific improvements. Medication reconciliation has always been a pain...

Apr 2021
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(0)
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Director

The general reporting could be improved, especially the canned reports. Obviously, with just about...

Apr 2021
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(0)
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Director

There are always things MEDITECH can improve. There are things I wish the system could do....

Feb 2021
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(0)
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Director

We probably get more bang for our buck because we are a smaller facility. I know other EMR vendors'...

Feb 2021
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(0)
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Director

There are things we should have been taught in training about how to correct an error and how...

Feb 2021
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(0)
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Director

MEDITECH stays up on top of things, like promoting interoperability and building reports. I don't...

Feb 2021
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(0)
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Analyst/Coordinator

The information display could be easier to understand. That is what I would like MEDITECH to improve....

Feb 2021
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(0)
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Analyst/Coordinator

I like the easy communication and responsiveness that I get from the vendor.

Feb 2021
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(0)
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Analyst/Coordinator

The vendor does help with interoperability, but with integration, we are kind of stuck at the...

Jan 2021
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(0)
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Analyst/Coordinator

The vendor is not the best at communicating. The vendor is good about saying there are seminars out...

Jan 2021
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(0)
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Analyst/Coordinator

The vendor has upgraded small things in the system here and there. We have talked to other hospitals...

Jan 2021
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(0)
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Analyst/Coordinator

I would not buy the same particular version of the system again. When the vendor came in, they did a...

Jan 2021
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(0)
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Analyst/Coordinator

When we got the product, we lost a lot of integration. There is a lot of intuitiveness that is...

Jan 2021
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(0)
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Analyst/Coordinator

The functionality and ease of use are great. The system is easy to use and connect with other...

Jan 2021
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(0)
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Analyst/Coordinator

We use the system as a data warehouse as well, and the interfaces work very well for that.

Jan 2021
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(0)
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Director

MEDITECH's ongoing support is pretty good. The system is also very integrated. That is one thing...

Jan 2021
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(0)
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Director

The system's modules are all easy to use, but we are moving off of this platform to another MEDITECH...

Jan 2021
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(0)
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Director

I would rate the vendor's ongoing training low. Customers have to go out and get their own training....

Jan 2021
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(0)
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Analyst/Coordinator

We have had a handful of issues that we are trying to get fixed with our current workflows, but for...

Dec 2020
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(0)
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Analyst/Coordinator

The support people from MEDITECH are really quick to respond. We usually don't get support from...

Dec 2020
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(0)
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Nurse

We have about 85% of the modules and functionalities that MEDITECH offers right now with our current...

Dec 2020
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(0)
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Nurse

We can always get ahold of someone on the vendor's support team or talk to a specialist. The...

Dec 2020
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(0)
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Nurse

We don’t interact with a lot of the vendor executives, but we do have a CIO who has had to get on...

Dec 2020
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(0)
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Nurse

We get a good value for the product. We realize that no system is perfect, but a lot of systems cost...

Dec 2020
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(0)
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Nurse

I see my satisfaction increasing a year from now. We make the system a little better every year, and...

Dec 2020
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(0)
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Nurse

I would probably buy the product again. I am not the one in charge of purchasing at our facility,...

Dec 2020
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(0)
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Nurse

The vendor does not keep their promises. We were promised a little more integration between the...

Dec 2020
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(0)
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Nurse

The vendor does avoid charging for every little thing unless something is new or a custom build. We...

Dec 2020
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(0)
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Nurse

There have been some program fixes and a little more careful analysis and readiness from the vendor....

Dec 2020
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(0)
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Nurse

The vendor offers webinars and in-person things, though not as much is in person now with COVID-19....

Dec 2020
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(0)
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Nurse

We have so many needs, so meeting all of our needs is a big job. Some of the needs that are not...

Dec 2020
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(0)
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Nurse

MEDITECH could have improved their speed during the COVID-19 crisis. We had a lot of things...

Dec 2020
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(0)
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Nurse

I would advise the vendor to involve staff members who are using the system and get more feedback...

Dec 2020
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(0)
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Manager

The system is currently part of our long-term plans. I am not sure when we will go to the Expanse...

Dec 2020
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(0)
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Manager

We have a really good relationship with MEDITECH, and we have to do an upgrade at some point....

Dec 2020
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(0)
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Manager

We always say that we are always going to have things we don't like no matter what EMR we have....

Dec 2020
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(0)
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Manager

A lot of MEDITECH's things right now are geared toward their Expanse product line. I like the round...

Dec 2020
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(0)
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CIO

MEDITECH is giving us their virtual care platform to use during the COVID-19 crisis at no cost.

Nov 2020
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(0)
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CIO

New MEDITECH customers get a lot of things prebuilt. Those of us that have been with them for a long...

Nov 2020
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(0)
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CIO

We need to purchase another module to get more of what we are looking for. There is an application...

Nov 2020
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(0)
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CIO

A lot of MEDITECH’s support people are new. Their more experienced people get promoted or move on to...

Nov 2020
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(0)
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CIO

The executives are visible, and I have seen them at different events. If I need to, I can escalate...

Nov 2020
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(0)
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CIO

MEDITECH’s system is a very good value for the price. It is interoperable, so we can get a lot of...

Nov 2020
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(0)
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Manager

The vendor has done very well supporting us during the COVID-19 crisis. They did offer telehealth...

Nov 2020
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(0)
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Manager

I would give the system a high rating for the ease of use for end users. Some providers would maybe...

Nov 2020
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(0)
 Thank you  Helpful

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Manager

The ongoing training is good. MEDITECH provides it. They have webinars that we can sign up for.

Nov 2020
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(0)
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Manager

The ease of use is very good. The functionality is good in terms of meeting our needs. We are not...

Nov 2020
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(0)
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Manager

MEDITECH has an easy process when it comes to ongoing support. They are proactive. As far as...

Nov 2020
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(0)
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Manager

If someone asked me about MEDITECH, I would say that sometimes we have limitations with the system....

Nov 2020
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(0)
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CIO

For our organization, MEDITECH's system is a very good fit, so we would buy it again. It works, and...

Nov 2020
||
(0)
 Thank you  Helpful

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Manager

MEDITECH takes a little longer to get back to us, but they do get things squared away whenever we...

Nov 2020
||
(0)
 Thank you  Helpful

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Director

In most cases, we have to use a third-party product to transfer data to and from the MEDITECH...

Oct 2020
||
(0)
 Thank you  Helpful

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Director

I think that MEDITECH's long-term strategy will work. But instead of moving toward greater...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

MEDITECH doesn't nickel-and-dime. They have been pretty good. When we tell them there are some...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Sometimes MEDITECH's documents on what we need to do for upgrades are weak. Sometimes there are over...

Oct 2020
||
(0)
 Thank you  Helpful

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Director

MEDITECH’s initial training could have been better. MEDITECH has a lot of young kids working there...

Oct 2020
||
(0)
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Director

The MEDITECH system does a lot of things fine, but when we try to manipulate things, that can get...

Oct 2020
||
(0)
 Thank you  Helpful

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Director

I have never known MEDITECH’s CEO to reach out. The company is big, so I don’t expect him to reach...

Oct 2020
||
(0)
 Thank you  Helpful

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Director

Some of the things MEDITECH is doing and has recommended are going to have an impact down the line...

Oct 2020
||
(0)
 Thank you  Helpful

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Director

We are looking to go to the Expanse system if we can figure out a way to afford it. On the surface,...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

C/S Enterprise Medical Record is our inpatient EHR right now. We are moving to MEDITECH's Expanse...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Physicians coming into our hospital have told us that MEDITECH's ease of use is helpful. The...

Oct 2020
||
(0)
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Nurse

We can't manipulate everything in the system to meet our needs when we are doing something a little...

Oct 2020
||
(0)
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