Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Relationship
We have been trying to switch some staff to Netsmart’s mobile app, and that has been a bit of a...
Login or Create an Account to see details.
Product
All of the interfaces between our EHR and other vendors' products work well.
Login or Create an Account to see details.
Relationship
Netsmart has been spending more time on their other software program, and that has probably created...
Login or Create an Account to see details.
Relationship, Operations
Netsmart’s support team has not been very good as of late. The vendor's educational information for...
Login or Create an Account to see details.
Operations
Whenever Netsmart would send out updates or change something, they would create interactive...
Login or Create an Account to see details.
Loyalty
We are replacing Homecare Advisor because it is an old system. We feel like it is old enough that...
Login or Create an Account to see details.
Culture
A certain group worked for years on the background of the system's revenue cycle, but then the...
Login or Create an Account to see details.
Product
The system's wound advisor piece is still pretty solid. We haven't seen anything from other vendors'...
Login or Create an Account to see details.
Loyalty, Product
Our clinicians' experiences with Homecare Advisor have been pretty terrible. They have to haul a...
Login or Create an Account to see details.
Loyalty, Loyalty, Product, Product
Netsmart’s move toward apps is great. Apps are way better than the old Netsmart software that we are...
Login or Create an Account to see details.
Product, Product
One of the biggest things about Homecare Advisor is that the laptop version needs to move up from...
Login or Create an Account to see details.
Loyalty, Loyalty
Netsmart told us there would be changes in our area, and I have yet to see those changes. The vendor...
Login or Create an Account to see details.
Value, Value
Netsmart charges for every little thing. For example, the cost of a certain regulation is...
Login or Create an Account to see details.
Product, Product
There are so many ways to get to where we need to be on the financial side of Homecare Advisor. The...
Login or Create an Account to see details.
Loyalty, Loyalty, Relationship, Relationship
Netsmart has had staff turnover like every other place around, but overall, they are starting to get...
Login or Create an Account to see details.
Relationship, Relationship
When we have issues, I know who to contact at Netsmart, and I keep pushing until I get issues resolved....
Login or Create an Account to see details.
Loyalty
I would not buy Homecare Advisor again, and it is not for sale anymore. We have selected a new EMR...
Login or Create an Account to see details.
Loyalty, Relationship
Netsmart has done nothing to help us get and share patient information from disparate sources. They...
Login or Create an Account to see details.
Operations
Netsmart doesn't really offer any training on anything. We have to read the specs for every upgrade...
Login or Create an Account to see details.
Loyalty
We have been looking for another option for Homecare Advisor. We want to get all our divisions under...
Login or Create an Account to see details.
Operations, Product
I have had the opportunity to dip my toes into different software systems, and Homecare Advisor is...
Login or Create an Account to see details.
Product
OASIS-E has been surprisingly smooth. There is always some moaning whenever there is a big change,...
Login or Create an Account to see details.
Loyalty
When EVV started up as the latest fad, we had to go to an outside organization. Ideally, Homecare...
Login or Create an Account to see details.
Product
We interface with Netsmart to get patient and visit information, and a lot of things flow from...
Login or Create an Account to see details.
Loyalty
I have been comfortable working with Homecare Advisor over the years and would recommend it as a...
Login or Create an Account to see details.
Relationship
Our relationship with Netsmart is very good. Communication runs both ways. There are groups for...
Login or Create an Account to see details.
Operations, Product
Netsmart's feedback is mixed when it comes to providing positive and negative observations. The...
Login or Create an Account to see details.
Value
Netsmart finds opportunities to bill us. We have done several projects with Netsmart, and we have...
Login or Create an Account to see details.
Product
Homecare Advisor is a standalone solution. If we need to share data from the system with an outside...
Login or Create an Account to see details.
Relationship, Operations
Every time I call the vendor's support to ask a question or get help, the vendor's people are...
Login or Create an Account to see details.
Operations
We did our last implementation ourselves, and that went well. Netsmart didn't do much on their end,...
Login or Create an Account to see details.
Loyalty
The downside to the product is that it feels dated since it was brought in, even though it meets all...
Login or Create an Account to see details.
Operations, Product
The documentation is fairly good, but parts of the process are a little tedious because we have to...
Login or Create an Account to see details.
Product
Especially for our younger nurses, the product has a very old feel to it. The product seems a lot...
Login or Create an Account to see details.
Relationship
When we call Netsmart for support, we can normally get somebody and get things taken care of...
Login or Create an Account to see details.
Product
Netsmart is up-to-date on new technology with iPads and iPhones, and that is great.
Login or Create an Account to see details.
Operations
The training for some areas of the product is good. In other areas, I question the quality of the...
Login or Create an Account to see details.
Value
Years ago, Netsmart's system was worth the cost. Now, the vendor is nickel-and-diming for things....
Login or Create an Account to see details.
Relationship, Operations, Product
Netsmart was aware that a product upgrade was bad, and they let that upgrade go through to the rest...
Login or Create an Account to see details.
Relationship, Operations
The changeover in the vendor's organization has been hard. Our representative has changed multiple...
Login or Create an Account to see details.
Loyalty
We have been told that Netsmart will be sunsetting the Homecare Advisor product, so we are looking...
Login or Create an Account to see details.
Loyalty
We are planning to replace Homecare Advisor because the product is no longer being sold, enhanced,...
Login or Create an Account to see details.
Relationship, Product
Homecare Advisor supports all of our service lines. Many vendors' products are really good for home...
Login or Create an Account to see details.
Operations, Product
It takes a long time for the frontline clinical users to get comfortable and trained on the...
Login or Create an Account to see details.
Operations
Netsmart does a good job on their implementations. They are releasing their mobile advisor...
Login or Create an Account to see details.
Relationship
Netsmart is very responsive and has done a great job of supporting us. The vendor is also willing to...
Login or Create an Account to see details.
Loyalty
We used Homecare Advisor in the past, but we have moved to another vendor's system. There were newer...
Login or Create an Account to see details.
Relationship
Netsmart didn't maintain or upgrade our product. They also didn't reach out to us to tell us what...
Login or Create an Account to see details.
Operations
Netsmart puts training information out there, but it isn't always easy for our people to reach. But...
Login or Create an Account to see details.
Product
There are occasional glitches with Homecare Advisor, but none of those are significant.
Login or Create an Account to see details.
Culture, Relationship
There used to be quarterly, regional meetings that we would go to, and we saw and talked to our...
Login or Create an Account to see details.
Loyalty, Product
A major strength of Homecare Advisor is the ability to work when we don’t have an internet...
Login or Create an Account to see details.
Product
Our nurses would like to be able to skip around during the visit rather than being forced to go in...
Login or Create an Account to see details.
Relationship
We have been pretty happy with Netsmart as long as we have been operating Homecare Advisor. Netsmart...
Login or Create an Account to see details.
Value
Netsmart charges for anything related to the interface.
Login or Create an Account to see details.
Culture, Product
Homecare Advisor does what Netsmart said it was going to do, but it doesn't do what we wanted it to...
Login or Create an Account to see details.
Loyalty, Product
The platform that Homecare Advisor is built on is very old. The platform is rigid. It doesn't afford...
Login or Create an Account to see details.
Featured Reports
Preferences