Homecare Advisor (Home Health EHR) Commentary
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Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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User Commentary

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Manager

Loyalty, Relationship

Our biggest struggle with Netsmart is the fact that they bought our package from the previous...

Mar 2024
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Director

Product

I haven't seen a whole lot of movement on the financial side of Homecare Advisor. I know Netsmart...

Feb 2024
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Director

Loyalty

One thing that is holding Netsmart back now is that they have been working on a new solution for a...

Feb 2024
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Director

Loyalty, Value

We have been happy with the time we have been with the vendor. We would very highly consider...

Feb 2024
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Director

Relationship

Sometimes Netsmart lags behind with regard to their promises, but with the industry changing every...

Feb 2024
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Director

Culture, Value

I don't know whether I would say Netsmart avoids charging for every little thing. We usually push...

Feb 2024
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Director

Relationship

Netsmart knows they have some challenges with Homecare Advisor. But they never leave us hanging. If...

Feb 2024
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Director

Product, Value

Sometimes Homecare Advisor takes a little tweaking for mobile solutions, but we usually get there....

Feb 2024
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Analyst/Coordinator

Loyalty, Product

Homecare Advisor has a sister program called Mobile Advisor, and it is designed for use on iPhones...

Dec 2023
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Analyst/Coordinator

Product

Homecare Advisor is a very user-friendly program. It does a good job, and it does all the things we...

Dec 2023
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Analyst/Coordinator

Product

There are features of the vendor’s website that I'm not a big fan of, like the search functionality...

Dec 2023
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Analyst/Coordinator

Relationship

When I call Netsmart with a ticket, if the first person to get the ticket doesn’t know how to help,...

Dec 2023
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Analyst/Coordinator

Relationship

The team at Netsmart is great to work with. When there is a problem, they are all gung ho about...

Dec 2023
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