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NTT DATA Extensive IT Outsourcing Comments
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Commentary Summary
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User Commentary
VP/Other Executive
NTT DATA is very flexible in how they approach us in terms of the contract. We flex up and down, and...
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VP/Other Executive
The vendor needs to have more stability with their staff. Probably about once a year, we have...
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Director
During the global pandemic, the vendor has continued to do their job and perform well. That is a...
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Director
NTT DATA has a wealth of knowledge. They have brought a lot of excellence. We leverage NTT DATA's...
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Director
There is always room for improvement. The major thing we are going through right now is a cloud...
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Director
NTT DATA struggles with application design, and that is a key area. If the design is flawed, the...
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Director
I see the same struggle with every multinational company I deal with. The US-based account team has...
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Director
NTT DATA has made it difficult for me to do business with them. Anything over a certain number of...
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Director
We have operated in a bubble for a long time. NTT DATA’s previous leaders checked out or accepted...
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Director
I would love for NTT DATA to come back to us with a proposal without me having to specifically ask,...
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Director
NTT DATA knows our applications better than we know them. They have developed, managed, and...
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Director
I wouldn’t use NTT DATA’s services again for any sort of development, project work, or enhancements...
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Director
We went live in different phases. That was a distraction but was probably not so much NTT DATA’s...
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Director
NTT DATA is really good at delivering what we ask them to deliver. They are not great at innovating...
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VP/Other Executive
When we needed to escalate things to the top, those things were escalated, and we got attention....
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VP/Other Executive
The vendor needs to hear from us about what is going to change. I know they are always available for...
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