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NTT DATA Extensive IT Outsourcing Comments
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KLAS Research Director - Ryan Oliver
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Ryan Oliver

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ryan.oliver@klasresearch.com

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Director

I would be cautious about using NTT DATA's services again because they have the legacy team that...

May 2021
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Director

NTT DATA has more challenges than not. There are isolated areas where they deliver well for us....

May 2021
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Director

Our greatest need is thought leadership. With NTT DATA, we do a recurring risk assessment where they...

May 2021
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VP/Other Executive

NTT DATA is very flexible in how they approach us in terms of the contract. We flex up and down, and...

Feb 2021
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VP/Other Executive

The vendor needs to have more stability with their staff. Probably about once a year, we have...

Feb 2021
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Director

During the global pandemic, the vendor has continued to do their job and perform well. That is a...

Oct 2020
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Director

NTT DATA has a wealth of knowledge. They have brought a lot of excellence. We leverage NTT DATA's...

Oct 2020
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Director

There is always room for improvement. The major thing we are going through right now is a cloud...

Oct 2020
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Director

NTT DATA struggles with application design, and that is a key area. If the design is flawed, the...

Oct 2020
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Director

I see the same struggle with every multinational company I deal with. The US-based account team has...

Oct 2020
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