Optum360 CDI 3D Commentary
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Subject Expert
Mac Boyter
Research Director
KLAS Research Director - Mac Boyter
 
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User Commentary

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Analyst/Coordinator

Product

The natural language processing functionality and the ability to bring forward information from the...

Feb 2024
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Analyst/Coordinator

Product

It would be good to have a little more transparency as far as the clinical indicators are concerned...

Feb 2024
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Director

Product

Over the past several months, there have been some reporting changes to our capabilities, and that...

Jan 2024
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Director

Relationship

We like the personal components that come with the product. I feel like I have representatives to...

Jan 2024
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Director

Operations

Having the capability to have our staff trained by subject matter experts would be great. As of now,...

Jan 2024
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Director

Operations, Product

Upgrades are never easy, and there is always one thing that Optum misses.

Jan 2024
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Director

Product

We are using many different technology opportunities put out by Optum, and as we build our strategic...

Jan 2024
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Director

Relationship

Optum is very good at working with our information service department on opportunities or problems....

Jan 2024
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Director

Relationship

We utilize Optum360 CDI 3D a lot with our quality measures and quality data. In our conversations...

Jan 2024
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Director

Value

Optum’s products are very costly.

Jan 2024
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Manager

Product

Optum360 CDI 3D's biggest strength is probably that it integrates with the vendor's CAC solution. We...

Nov 2023
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Director

Relationship, Product, Value

Optum360 CDI 3D does help the clinical documentation integrity nurse. The unfortunate part is I...

Oct 2023
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Director

Product

Whether the markers in Optum360 CDI 3D are firing correctly at times is somewhat questionable, and...

Oct 2023
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Director

Product

With regard to clinical documentation integrity, it is helpful to have the markers of Optum360 CDI...

Oct 2023
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Director

Product

The system's reporting piece is fabulous. When we have issues in our system, they are probably more...

Mar 2023
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Director

Product

The vendor is quite robust in terms of their ability to provide an accurate CMI and information...

Mar 2023
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Director

Relationship

Optum has incredible customer service. They partner with their clients and provide solutions to...

Mar 2023
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Director

Relationship, Product

In terms of integration, the vendor has worked hard with us, and I have no issues with them.

Mar 2023
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