Radiology Solutions Commentary

Filtered view: (Small - Under 300K Studies)

Radiology Solutions is not terrible for a small community hospital or a rural setting with a small...

Radiology Solutions just kind of works. I got used to it just working, and it goes well with the...

Optum’s training program is really good. They have a good portal and good material. They provide all...

We are replacing Radiology Solutions because it is obsolete in the current environment for...

Optum has done a lot better in terms of service. Their service team is on top of things. We gave...

I have hands-on experience administering Radiology Solutions, but access to actual configuration...

Optum is pretty much spot on with Radiology Solutions. I love it. The last upgrade we did with Optum...

Optum didn’t use to outsource their front-end tech support. A long time ago, we would get someone on...

Optum is out there to make money. They used to charge organizations per connection; they would...

We are getting our money’s worth with the product because I have very few problems, and any problems...

The product is very good. The biggest thing with Optum is that I have modalities with a rotating...

I get reports from Optum. They do health checks in the background and send those reports to me, and...

I know improvements are coming with the solution. Optum has a stakeholder-request process that we...

Everybody uses the system well, and they do not have a lot of trouble with the application, so there...

We are looking for another vendor. We aren't considering Optum's solution as a long-term solution....

Optum’s business model is services. Their basic integration is kind of poor, and they don't have any...

Optum doesn't have a real training program. They have online documentation, but it isn't training....

After Optum’s security breach, it took a long time to get to the point where we could log in to...

As an imaging system, Radiology Solutions is like vanilla, and vanilla works. We bought new tools...

Optum has been telling us about a fabulous new system that we can move to, and they have a migration...

We bought the advanced analytics package. We can't create custom reports. We get dashboards, and we...

We want more training options. We haven't had training in quite some time.

There are several things that we have found lacking in our cloud solution. There isn't a...

Our last upgrade was not good. It has been a while, but it was a disaster. We have all these...

Optum doesn’t incorporate new technology very well. We looked at other vendors that can do all kinds...

Optum keeps most of their promises, not all of them. A while ago, we purchased an enterprise viewer...

Optum's support team has tanked. It is not where it was, and that was what I loved the most about...

I question whether Radiology Solutions is going to remain in our organization. There is not much...

We have been on Radiology Solutions for a very long time, and we know it well. Our radiologists use...

Workflow Intelligence is a good idea. It allows us to build workflows for communicating wet reads...

The only good thing about Optum right now is that their customer liaison is trying to do the best...

We are charged for every little thing with Optum. When I need quotes, I wait a really, really long...

Upgrading Radiology Solutions was pretty smooth. Optum is doing very well with integration. Also,...

I’m not a huge fan of Optum. With Radiology Solutions, I'm limited and stifled as an administrator,...

Things with Optum have always been fantastic. The vendor's support is incredible. Optum is very,...

I appreciate that Optum gives us a representative who meets with us quite often and fights for us if...

We might get rid of the system and rely on a third party instead. It comes down to the fact that we...