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Commentary Summary
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User Commentary
Relationship
Some of the issues we have with Oracle Health are that, in the scheme of things with the worldwide...
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Relationship
Cerner’s support for us as a client in a different country has been awful. We bought Cerner's FHIR...
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Operations, Product
When there is a defect with Millennium PowerChart, Oracle Health says that it is a learning issue,...
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Product
Oracle Health is okay. There are pros and cons to them. We have a client manager that I do all the...
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Product
Millennium PowerChart doesn't like talking to anything else. It is designed that way for...
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Loyalty
Cerner hasn't changed much in many years, but they have been taken over by Oracle Health, so I’m not...
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Loyalty, Value
Millennium PowerChart is part of our long-term plans; it is too expensive to change. Additionally,...
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Relationship, Product
I have technical teams that do configurations. Millennium PowerChart is a really big, fat database....
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Culture
When we implement something with Oracle Health, the contracts are very vague. And as much as we try...
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Culture, Loyalty, Value
We haven't finished our EMR journey because Cerner, unlike Epic, has a module-based EMR. So we don't...
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Loyalty, Relationship
We have been forgotten by Oracle Health. They have dropped us, whereas for some time we endeavored...
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Relationship
A lot of Oracle Health’s personnel have changed. The vendor had a pretty big cleanout several years...
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Product
Oracle Health is quite constrained because of the government department they have to act through,...
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Culture
Right now, if we want to buy any additional products or licenses from Cerner, that process could...
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Operations, Product
The upgrades Oracle Health sends out every year are very challenging. I can't see my satisfaction...
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Relationship
When we call Oracle Health's immediate response center, the support we get is pretty good, but there...
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Loyalty, Product
Millennium PowerChart is fit for what we do. I can't complain about what it does for us. But our...
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Relationship
We do some little projects with Cerner, and there are some prices that go with those projects. But...
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Relationship
Oracle Health tends to keep their promises if they are given the opportunity. Our representatives...
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Relationship, Product
Oracle Health is a bit slower in terms of addressing our unique needs in our region. Some of the...
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Product
I would like Oracle Health to focus on the foundational blocks around integration and FHIR. I don’t...
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Loyalty, Product
With the integration with some of the different systems, like with the PACS and our systems for...
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Relationship
The acquisition hasn’t had much of an impact on us because the main players have stayed the same...
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Relationship, Operations, Product
We did an upgrade to our early-warning tool, and that has been a big body of work. Oracle Health has...
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Loyalty, Relationship
We still don't have the cloud-based platform. That platform would open up more possibilities. We...
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Operations, Product
The product is fairly intuitive. We get fewer and fewer calls about how to use it because there are...
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Relationship
We have contact with a representative from Oracle Health if there is an incident. They are always...
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Loyalty, Product
Our workforce doesn’t see the benefits of the product, so they don't use it to its full capacity....
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Relationship, Product
We get comments from people asking why the product can’t do certain things or why it takes so long...
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