Commentary Summary
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User Commentary
Relationship
I still believe that for our intents and purposes, Millennium PowerChart is the best EMR in the...
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Relationship, Product
For Oracle Health, the weird thing is that they still struggle with anything that is multimedia....
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Loyalty, Relationship, Product
We switched to Cerner years ago, and they are rock solid. We never have any major outages unless...
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Product
The solution is not intuitive. We notice at every corner how it still has heritage pieces from the...
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Relationship
Since Cerner was bought out by Oracle Health, we have been waiting for the big push from Oracle...
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Loyalty, Product
Oracle Health delivers some new technology. That technology is often things that competitors are...
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Product
Millennium PowerChart's design is our biggest challenge. Stability and reliability are things that...
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Relationship
The vendor's executive involvement is limited for sure. I sometimes run into Oracle Health...
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Relationship, Product
The system's SR processes are challenging. I have a lot of SRs that have been out for months with no...
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Product
Nobody likes an EMR, but Millennium PowerChart isn't much worse than any other EMR. They are all...
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Relationship
The proactivity of the vendor's service depends on the person that we get a response from. If a...
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Product, Value
In order for us to get a better return on our investment, the vendor needs to do a broader...
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Product
Millennium PowerChart's strength is that it is one consolidated solution. The system takes to itself...
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Product
The product works well for short-stay outpatient encounters and things like that. However, it...
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Product
No one keeps all of their promises. Oracle Health is an American company, so we have had some...
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Relationship, Operations
Doing upgrades in the system is unfortunately a very onerous process. We have a lot of custom things...
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Operations
When we do implementations, training and documentation are always challenging. We did an Oracle...
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Product
The product doesn't meet all of our needs. We have constantly opened service requests with Oracle...
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Loyalty
We would buy Millennium PowerChart again because we have the in-house resources and expertise to...
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Product
It is difficult to integrate Millennium PowerChart. Right now, our biggest issue is that the system...
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Product
There are always changes to Millennium PowerChart. In terms of quality, the system is challenging....
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Relationship
I want faster responses and more consistent answers. I want the vendor to actually have the...
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Value
We would feel like we were getting our money’s worth if Oracle Health were not charging so much....
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Relationship
I would like Oracle Health's support to actually help settle some of the requests we have. We have a...
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Loyalty, Product
Millennium PowerChart has incredible functionality, but it is almost too complex to manage and...
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Product
The program is adaptable to the needs of the facility. I like the interoperability of the different...
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Product
An opportunity for product improvement is further inclusion and incorporation of all hospital...
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