Millennium PowerChart (Global) Commentary
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Subject Expert
Eder Lagemann
Research Director
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User Commentary
Culture, Operations
I just didn't feel like Oracle Health was really a partner during the implementation, and that might...
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Loyalty
Millennium PowerChart is okay. It is not offensive, but it doesn’t knock it out of the park either....
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Operations
Oracle Health has a typical train-the-trainer approach. We send someone to become a superuser, and...
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Relationship
Oracle Health’s support is okay. The vendor has a consulting wing, and if we can’t provide support...
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Value
I don’t know that the level of satisfaction is really that different between Oracle Health and our...
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Loyalty, Product
Some of the more specialized areas of practice in Millennium PowerChart, like chronic disease...
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Product
Millennium PowerChart has been very reliable. Ease of use is where it stinks. The solution's user...
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Loyalty
Oracle Health is in the process of basically blowing up Millennium PowerChart. The vendor's legacy...
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Culture, Loyalty, Relationship
Oracle Health keeps promises better than Cerner did, and I trust them more. We have to have a lot of...
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Culture, Loyalty, Relationship
Oracle Health is very impressive. They are a big deal. We are dealing with a massive corporation,...
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Loyalty
Someone who is contemplating purchasing Millennium PowerChart right now might want to just keep...
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Operations
We are transitioning over to the Oracle Health cloud. That has been a bit of a challenge. There was...
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Relationship, Operations, Product
Users need to know exactly how to ask something to get the answers that they need. The same concepts...
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Operations
Oracle Health has a lot of courses available to help clients learn about the system and to support...
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Product
Millennium PowerChart is a comprehensive application that covers all aspects of hospital-based care.
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Loyalty, Product
Millennium PowerChart lacks consistent design patterns, making it more difficult to learn. There...
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Operations
The training with Oracle Health was dreadful. I would like to see Oracle Health spend time on-site,...
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Loyalty, Operations
During the implementation, Oracle Health could have listened to users instead of jamming something...
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Product
There are some aspects of the system that are solidly baked into the system and that are more...
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Loyalty, Operations
If we could go back, we definitely would choose a different pathway when implementing the solution....
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Operations
The project was challenging. Oracle Health has a reference model for our region. Basically, every...
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Value
The costs were pretty predictable. I have no complaints there.
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Operations
I didn't like Oracle Health’s implementation framework. Their approach was entirely based on passing...
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Operations
I would expect more from the vendor in terms of helping a hospital prepare for the requirements to...
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Operations
Our trainers were mostly the superusers we trained locally. The project ran long, and we did a lot...
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Product
We seem to have been able to integrate with everything and to be able to send stuff out to the community....
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Product
Sometimes the frontline staff members have a different view because they are used to working mostly...
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Relationship, Product
Cerner is developing an AI strategy. That is good to hear, but they haven't done it yet. They need...
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Relationship, Operations
Through the implementation, we could have been better served with the executive involvement. When we...
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Product, Value
The big thing for us is improving quality and safety, and even though it is early, we have already...
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Commentary Summary
Comment Type Breakout