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Millennium PowerChart (Global) Commentary
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Everton Santos
VP of Engagement
KLAS VP of Engagement - Everton Santos
 
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Large Regional Decisions Impact a Broad Number of Hospitals
July 2025
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User Commentary

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CMIO

Loyalty, Product

Some of the more specialized areas of practice in Millennium PowerChart, like chronic disease...

Nov 2025
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CMIO

Product

Millennium PowerChart has been very reliable. Ease of use is where it stinks. The solution's user...

Nov 2025
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CMIO

Loyalty

Oracle Health is in the process of basically blowing up Millennium PowerChart. The vendor's legacy...

Nov 2025
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CMIO

Culture, Loyalty, Relationship

Oracle Health keeps promises better than Cerner did, and I trust them more. We have to have a lot of...

Nov 2025
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CMIO

Culture, Loyalty, Relationship

Oracle Health is very impressive. They are a big deal. We are dealing with a massive corporation,...

Nov 2025
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CMIO

Loyalty

Someone who is contemplating purchasing Millennium PowerChart right now might want to just keep...

Nov 2025
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CMIO

Operations

We are transitioning over to the Oracle Health cloud. That has been a bit of a challenge. There was...

Nov 2025
||
(0)
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Manager

Relationship, Operations, Product

Users need to know exactly how to ask something to get the answers that they need. The same concepts...

Sep 2025
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Manager

Operations

Oracle Health has a lot of courses available to help clients learn about the system and to support...

Sep 2025
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(0)
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CMIO

Product

Millennium PowerChart is a comprehensive application that covers all aspects of hospital-based care.

Aug 2025
||
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CMIO

Loyalty, Product

Millennium PowerChart lacks consistent design patterns, making it more difficult to learn. There...

Aug 2025
||
(0)
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Manager

Operations

The training with Oracle Health was dreadful. I would like to see Oracle Health spend time on-site,...

Jun 2025
||
(0)
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Manager

Loyalty, Operations

During the implementation, Oracle Health could have listened to users instead of jamming something...

Jun 2025
||
(0)
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CEO/President

Product

There are some aspects of the system that are solidly baked into the system and that are more...

Apr 2025
||
(0)
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CEO/President

Loyalty, Operations

If we could go back, we definitely would choose a different pathway when implementing the solution....

Apr 2025
||
(0)
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CEO/President

Operations

The project was challenging. Oracle Health has a reference model for our region. Basically, every...

Apr 2025
||
(0)
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CEO/President

Value

The costs were pretty predictable. I have no complaints there.

Apr 2025
||
(0)
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CEO/President

Operations

I didn't like Oracle Health’s implementation framework. Their approach was entirely based on passing...

Apr 2025
||
(0)
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CEO/President

Operations

I would expect more from the vendor in terms of helping a hospital prepare for the requirements to...

Apr 2025
||
(0)
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CEO/President

Operations

Our trainers were mostly the superusers we trained locally. The project ran long, and we did a lot...

Apr 2025
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CEO/President

Product

We seem to have been able to integrate with everything and to be able to send stuff out to the community....

Apr 2025
||
(0)
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CEO/President

Product

Sometimes the frontline staff members have a different view because they are used to working mostly...

Apr 2025
||
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CEO/President

Relationship, Product

Cerner is developing an AI strategy. That is good to hear, but they haven't done it yet. They need...

Apr 2025
||
(0)
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CEO/President

Relationship, Operations

Through the implementation, we could have been better served with the executive involvement. When we...

Apr 2025
||
(0)
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CEO/President

Product, Value

The big thing for us is improving quality and safety, and even though it is early, we have already...

Apr 2025
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(0)
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Analyst/Coordinator

Relationship

The supplier could improve our experience by having faster responses to service requests.

Dec 2024
||
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CMIO

Loyalty, Value

When we bought Millennium PowerChart many years ago, the system was a world leader. But now, a lot...

Dec 2024
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(0)
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CMIO

Value

Oracle Health is quite happily charging for every little thing, unlike Epic. Epic gives users one...

Dec 2024
||
(0)
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CMIO

Operations, Product

With Millennium PowerChart, the upgrades are all done online and happen seamlessly. The cutovers are...

Dec 2024
||
(0)
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CMIO

Operations, Product

Moving to Oracle Cloud's infrastructure hasn't been without its bumps. I'm not in the weeds on those...

Dec 2024
||
(0)
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CMIO

Product

Millennium PowerChart should have a more seamless ability to expose APIs. That is one of the areas...

Dec 2024
||
(0)
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CMIO

Loyalty

Oracle Health announced the release of their AI EMR that is going to ultimately replace Millennium...

Dec 2024
||
(0)
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CMIO

Culture, Relationship

Oracle Health making a press release about their new AI EMR kind of blindsided us, and it was a bit...

Dec 2024
||
(0)
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CMIO

Product

Our users want AI tools that are out there, like ambient AI. The problem is that Oracle Health is...

Dec 2024
||
(0)
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CMIO

Product

Even though I sound negative in some conversations about Oracle Health, I find myself defending...

Dec 2024
||
(0)
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CMIO

Relationship

Asking whether vendors like Oracle Health keep all their promises is like asking whether presidents...

Dec 2024
||
(0)
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CMIO

Loyalty, Value

There is no monetary ROI with products like Millennium PowerChart. The first time that we are going...

Dec 2024
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(0)
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CMIO

Relationship, Product

Millennium PowerChart is very reliable, and the amount of downtime is minimal. Also, the ease of use...

Dec 2024
||
(0)
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CMIO

Product

Billing for physicians in Millennium PowerChart is a huge need that has not been met. All that...

Dec 2024
||
(0)
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CMIO

Product

The biggest opportunity for product improvement is the user experience. The system should be...

Dec 2024
||
(0)
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CMIO

Relationship, Product

To improve my experience as a customer, the vendor could simplify user-facing applications so that...

Dec 2024
||
(0)
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CMIO

Product

The vendor's biggest strength is the comprehensive suite of applications that provides coverage for...

Dec 2024
||
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Manager

Product

My favorite thing about the product is that there are other users in my country, so we can compare...

Dec 2024
||
(0)
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Manager

Operations

The vendor could improve my experience as a customer by having better training, especially in the...

Dec 2024
||
(0)
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Manager

Operations

The biggest opportunity for product improvement would be for the vendor to have a more user-friendly...

Dec 2024
||
(0)
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Manager

Product

The vendor's biggest strength is that the system is very customizable with many potential layers to...

Dec 2024
||
(0)
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Manager

Relationship

I still believe that for our intents and purposes, Millennium PowerChart is the best EMR in the...

Dec 2024
||
(0)
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Manager

Relationship, Product

For Oracle Health, the weird thing is that they still struggle with anything that is multimedia....

Dec 2024
||
(0)
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Manager

Loyalty, Relationship, Product

We switched to Cerner years ago, and they are rock solid. We never have any major outages unless...

Dec 2024
||
(0)
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Manager

Product

The solution is not intuitive. We notice at every corner how it still has heritage pieces from the...

Dec 2024
||
(0)
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Manager

Relationship

Since Cerner was bought out by Oracle Health, we have been waiting for the big push from Oracle...

Dec 2024
||
(0)
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Analyst/Coordinator

Loyalty, Product

Oracle Health delivers some new technology. That technology is often things that competitors are...

Dec 2024
||
(0)
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Analyst/Coordinator

Product

Millennium PowerChart's design is our biggest challenge. Stability and reliability are things that...

Dec 2024
||
(0)
 Thank you  Helpful

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Analyst/Coordinator

Relationship

The vendor's executive involvement is limited for sure. I sometimes run into Oracle Health...

Dec 2024
||
(0)
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Analyst/Coordinator

Relationship, Product

The system's SR processes are challenging. I have a lot of SRs that have been out for months with no...

Dec 2024
||
(0)
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Analyst/Coordinator

Product

Nobody likes an EMR, but Millennium PowerChart isn't much worse than any other EMR. They are all...

Dec 2024
||
(0)
 Thank you  Helpful

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Analyst/Coordinator

Relationship

The proactivity of the vendor's service depends on the person that we get a response from. If a...

Dec 2024
||
(0)
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Analyst/Coordinator

Product, Value

In order for us to get a better return on our investment, the vendor needs to do a broader...

Dec 2024
||
(0)
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Analyst/Coordinator

Product

Millennium PowerChart's strength is that it is one consolidated solution. The system takes to itself...

Dec 2024
||
(0)
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Analyst/Coordinator

Product

The product works well for short-stay outpatient encounters and things like that. However, it...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

No one keeps all of their promises. Oracle Health is an American company, so we have had some...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Operations

Doing upgrades in the system is unfortunately a very onerous process. We have a lot of custom things...

Dec 2024
||
(0)
 Thank you  Helpful

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Analyst/Coordinator

Operations

When we do implementations, training and documentation are always challenging. We did an Oracle...

Dec 2024
||
(0)
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Analyst/Coordinator

Product

The product doesn't meet all of our needs. We have constantly opened service requests with Oracle...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty

We would buy Millennium PowerChart again because we have the in-house resources and expertise to...

Dec 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

It is difficult to integrate Millennium PowerChart. Right now, our biggest issue is that the system...

Dec 2024
||
(0)
 Thank you  Helpful

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Analyst/Coordinator

Product

There are always changes to Millennium PowerChart. In terms of quality, the system is challenging....

Dec 2024
||
(0)
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