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Millennium PowerChart (Global) Commentary
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Everton Santos
VP of Engagement
KLAS VP of Engagement - Everton Santos
 
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Featured  Reports

Global Acute Care EHR Market Share 2025: Large Regional Decisions Impact a Broad Number of Hospitals
Global Acute Care EHR Market Share 2025:
Large Regional Decisions Impact a Broad Number of Hospitals
July 2025
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Asia/Oceania EHR 2025: A Look at Vendor Performance & Market Share amid Growing Adoption & Customer Expectations
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Latin America EHR 2024: A Look at Market Share & Vendor Performance
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User Commentary

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CMIO

Loyalty, Product

Some of the more specialized areas of practice in Millennium PowerChart, like chronic disease...

Nov 2025
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CMIO

Product

Millennium PowerChart has been very reliable. Ease of use is where it stinks. The solution's user...

Nov 2025
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CMIO

Loyalty

Oracle Health is in the process of basically blowing up Millennium PowerChart. The vendor's legacy...

Nov 2025
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CMIO

Culture, Loyalty, Relationship

Oracle Health keeps promises better than Cerner did, and I trust them more. We have to have a lot of...

Nov 2025
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CMIO

Culture, Loyalty, Relationship

Oracle Health is very impressive. They are a big deal. We are dealing with a massive corporation,...

Nov 2025
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CMIO

Loyalty

Someone who is contemplating purchasing Millennium PowerChart right now might want to just keep...

Nov 2025
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CMIO

Operations

We are transitioning over to the Oracle Health cloud. That has been a bit of a challenge. There was...

Nov 2025
||
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Manager

Relationship, Operations, Product

Users need to know exactly how to ask something to get the answers that they need. The same concepts...

Sep 2025
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Manager

Operations

Oracle Health has a lot of courses available to help clients learn about the system and to support...

Sep 2025
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CMIO

Product

Millennium PowerChart is a comprehensive application that covers all aspects of hospital-based care.

Aug 2025
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CMIO

Loyalty, Product

Millennium PowerChart lacks consistent design patterns, making it more difficult to learn. There...

Aug 2025
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Manager

Operations

The training with Oracle Health was dreadful. I would like to see Oracle Health spend time on-site,...

Jun 2025
||
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Manager

Loyalty, Operations

During the implementation, Oracle Health could have listened to users instead of jamming something...

Jun 2025
||
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CEO/President

Product

There are some aspects of the system that are solidly baked into the system and that are more...

Apr 2025
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(0)
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CEO/President

Loyalty, Operations

If we could go back, we definitely would choose a different pathway when implementing the solution....

Apr 2025
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(0)
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CEO/President

Operations

The project was challenging. Oracle Health has a reference model for our region. Basically, every...

Apr 2025
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CEO/President

Value

The costs were pretty predictable. I have no complaints there.

Apr 2025
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CEO/President

Operations

I didn't like Oracle Health’s implementation framework. Their approach was entirely based on passing...

Apr 2025
||
(0)
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CEO/President

Operations

I would expect more from the vendor in terms of helping a hospital prepare for the requirements to...

Apr 2025
||
(0)
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CEO/President

Operations

Our trainers were mostly the superusers we trained locally. The project ran long, and we did a lot...

Apr 2025
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CEO/President

Product

We seem to have been able to integrate with everything and to be able to send stuff out to the community....

Apr 2025
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CEO/President

Product

Sometimes the frontline staff members have a different view because they are used to working mostly...

Apr 2025
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CEO/President

Relationship, Product

Cerner is developing an AI strategy. That is good to hear, but they haven't done it yet. They need...

Apr 2025
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(0)
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CEO/President

Relationship, Operations

Through the implementation, we could have been better served with the executive involvement. When we...

Apr 2025
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CEO/President

Product, Value

The big thing for us is improving quality and safety, and even though it is early, we have already...

Apr 2025
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View All Reports
Related Reports
Performance
KLAS article icon
Asia/Oceania EHR 2025
01 July 25    |   Spencer Corbett and Steve VanWagenen
Buying energy and digital maturity are growing among healthcare organizations in Asia and Oceania, with many either adopting their first EHR or enhancing interoperability to keep pace with local initiatives. As EHR maturity deepens, organizations increasingly expect more from their vendors in terms of value and up-to-date technology. A follow-up to 2022 data , this report examines market energy in Asia and Oceania as well as customer satisfaction with key vendors. Notably, insights on Asia are broken out for the first time into two subregions: East Asia and South/Southeast Asia. (For a deeper dive into EHR dynamics in India, see the recent India EMR 2025 report.)
Performance
KLAS article icon
Latin America EHR 2024
04 October 24    |   Eder Lagemann and Spencer Corbett
EHR purchasing in Latin America has fluctuated over the last few years, initially declining at the onset of the pandemic before rising in 2023, when the total number of acute care beds impacted by an EHR purchase decision was over 62% higher than in 2021. This report provides an update on which vendors are gaining market share and which are best meeting customers’ needs. Altogether, market share data and customer satisfaction feedback were collected from 97 respondents, representing 75 separate organizations in 12 countries and territories. In this report, market share data for Latin America is examined first, followed by customer satisfaction data (when available) in Brazil and in other countries throughout the region, collectively referred to as “other Latin American countries and the Caribbean.”
Performance
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UK & Ireland EPR 2024
09 July 24    |   Eder Lagemann and Spencer Corbett
Over the last five years, there has been consistent energy around EPR investment and digital transformation in the UK and Ireland—on average, at least six healthcare organisations have made an EPR purchase decision each year. Going forward, activity will likely increase amid integrated care system (ICS) alignment, as over 50 trusts will look to upgrade or deploy their first EPR over the next few years. While going through the complex decision-making process, organisations frequently look for a partner that can provide not only core documentation and ordering functionalities but also additional clinical, administrative and ancillary modules to support their digital transformation. This report includes (1) an overview of the market share and customer satisfaction with EPR suppliers in the UK and Ireland and (2) a look at suppliers’ broader portfolios, diving into the performance and adoption of modules outside of core functionality.
Performance
KLAS article icon
Middle East & Africa EHR 2024
23 February 24    |   Everton Santos and Spencer Corbett
Over the last five years, the Middle East and Africa healthcare IT markets have expanded and evolved. The Middle East has seen consistent energy around EHR investment and digital transformation, with 10–15 purchase decisions being made annually. Energy in Africa has fluctuated year over year, impacted by some very large regional purchase decisions. When selecting an EHR vendor partner for the digital journey, organizations almost always consider other clinical, administrative, and financial functionalities in addition to the core EHR capabilities the vendor provides. This report both provides an update on EHR vendor performance and market share and offers KLAS’ first holistic look at EHR vendors’ broader portfolios in the Middle East and Africa, specifically highlighting the adoption and performance of ancillary EHR modules.
White Paper
KLAS article icon
Global (Non-US) EMR Benefits 2023
16 March 23    |   Everton Santos and Sidney Tate
As electronic medical record (EMR) adoption grows worldwide, healthcare organizations considering this digital transformation all have the same question: what benefits can we really expect to receive from implementing an EMR? KLAS interviewed leaders at 36 non-US healthcare organizations—12 of which are HIMSS Level 6 or 7—to learn about their journey to realizing benefits from an EMR implementation. This white paper summarizes their insights, including what clinical and operational benefits they have seen, when those benefits were realized, and what recommendations they have for peer organizations.



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