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Commentary Summary
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User Commentary
Relationship, Value
As far as product support goes with Oracle Health, we are not seeing an improvement. Oracle Health...
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Value
Millennium PowerChart works. It is not as amazing as it should be, and if we need changes, updates,...
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Operations
Oracle Health doesn’t really do training. We manage, maintain, and train people in-house. If we have...
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Product
The way that Oracle Health describes how Millennium PowerChart works is how they have made it work,...
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Product
The clinicals, ordering, results, and work through the various auxiliary departments, like labs and...
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Loyalty
Because of some requirements in our area, we can’t have a fully cloud-hosted solution unless Oracle...
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Loyalty
The major improvement Oracle Health could make would be to shift away from running Millennium...
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Product
There have been no major innovations in Millennium PowerChart. The vendor has just been upgrading...
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Product
Our experience with Millennium PowerChart is positive. I'm satisfied with the system's current...
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Relationship
Usually the vendor shares information with us and is proactive. The vendor's people are always...
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Operations
One problem with the vendor's training is that there are limited seats. The vendor needs to increase...
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Loyalty, Product
I am not sure if there is anything new coming from Oracle Health. For the system that we are using,...
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Loyalty, Relationship, Value
I don't see the analytics dashboard as helpful. We need another team to capture and look for...
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Product
I would like the vendor to improve their software. If there were a way to minimize the number of...
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Loyalty, Product
We are still waiting for Oracle Health to bridge the ongoing gaps, especially related to the revenue...
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Loyalty, Operations, Product
We moved Millennium PowerChart from on premises to the cloud to automatically get updates because...
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Culture, Relationship
Sometimes we really have to work hard to make Oracle Health fulfill their promises, but they do keep...
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Loyalty
Oracle Health meets all the basics for our localization needs, but as the market evolves, we are...
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Relationship
Millennium PowerChart has all the relevant clinical content that allows for a complete workflow. The...
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Relationship, Product
The vendor could improve the speed at which updates and corrections to the solutions are released....
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Culture
We have had certain things put into our Cerner contract that give us additional support. That isn’t...
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Product
What we have achieved with Millennium PowerChart is amazing, and I have met all my needs through the...
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Relationship, Operations
If someone wants to deploy Cerner's system, they have to have a strong team and strong IT leadership...
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Culture
Cerner will give us SLAs, but they won't give us financially driven SLAs. In other words, if they...
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Operations, Product
Before Millennium PowerChart, we came from a very open system. From a change management perspective,...
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Product
Cerner needs to come up with some better propositions for the private sector. They rely a lot on...
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Loyalty
Oracle Health's technology is good because they have new AI features. If we implement AI, that will...
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Relationship, Value
Oracle Health's support team fully helps us but not in a timely manner. With Oracle Health, we are...
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Product
Millennium PowerChart's 2012 version was good for most care providers. However, many aspects of the...
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Operations
The quality and effectiveness of initial and ongoing training were not up to our expectations. The...
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Relationship
The service team never was proactive, so we had to report every incident.
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Relationship, Product
I received many complaints frequently about a certain issue.
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Product
Cerner needs to improve the system's integration with existing equipment and machines.
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Loyalty, Product
We are kind of satisfied with Cerner, but the heart always wishes for something more. The times...
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Relationship
At a technical level, the vendor is pretty good if we have any issues, such as if there is a crash...
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Loyalty, Operations, Product
I'm engaged in deploying and implementing a new documentation methodology promoted by Cerner called...
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Culture, Relationship
Our organization has an annual maintenance contract with Cerner, and Cerner has a different...
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Product
Patient care has to be proactive and have high-quality standards. If we had standardized solutions...
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Relationship, Product
Anything we need from Cerner, they can customize for us. The product is very friendly. If we need a...
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Product
I would like Cerner to work on AI tools. For example, if I wanted to treat a diabetic patient, an AI...
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Loyalty, Product
Oracle Health needs to invest more on the innovative, technological side. There is no innovation...
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Loyalty, Value
We don't see too much training and would like to see more. For private organizations, I would not...
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Relationship, Product
Oracle Health could focus on usabililty and performance as the most important improvements that...
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Product
The thing we like about the product is that we can build our own structures inside. Millennium...
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Product
An improvement we would like to see Cerner make is with the user interface. It is not getting...
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Product
Cerner could develop a more modern and robust architecture to eliminate the Citrix farm layer to...
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Product
Major HIS vendors, such as Oracle Health, require a significant change in HIS architecture,...
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Loyalty, Relationship, Product
Things are going fine with the product. No serious adverse events or breakdowns have occurred. But I...
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Loyalty, Product
We are working with old code. We were promised for the longest time that Cerner was going to migrate...
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Relationship
One thing that is good with Oracle Health is that although I don’t meet with their leaders very...
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Operations
The implementation was excellent. The product had a learning curve, but after the learning curve,...
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Relationship, Product
Whenever the potential for integration is there, Cerner does an integration. If the potential is not...
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Operations, Product
Cerner started with a vanilla build that came directly from another country. When we started with...
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Operations
In terms of driving our hospital's adoption of the EMR, Cerner is doing extremely well. The vendor...
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Product
Cerner's product is the best of all of the third-party solutions; all of the data from the product...
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Relationship
With one of the upgrades that was taken, something got reset, and that issue created a patient...
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Product
Oracle Health could improve things from a physician-experience standpoint when it comes to...
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Relationship
We keep getting feedback whenever we do rollouts at different sites, and we hear the same complaints...
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Relationship
The vendor told us that we needed to give the physicians access to a utility tool in order to have...
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Product
Our experience with Millennium PowerChart has not been very good. When the vendor moved away from...
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Operations, Product
The big hurdle was that physicians who were old and not computer savvy were not faster with the PC....
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Relationship
Nobody can have a 100% perfect system, but the vendor needs to keep certain promises or at least...
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Relationship, Product
The physician experience has not evolved for the product. We have not seen anything that has...
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Relationship, Product
We are finding that whenever the vendor takes out a certain component, the new component they put in...
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