Millennium PowerChart (Global) Commentary
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Everton Santos
SRU Manager
KLAS SRU Manager - Everton Santos
 
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User Commentary

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CIO

Culture

We have had certain things put into our Cerner contract that give us additional support. That isn’t...

Feb 2024
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CIO

Product

What we have achieved with Millennium PowerChart is amazing, and I have met all my needs through the...

Feb 2024
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CIO

Relationship, Operations

If someone wants to deploy Cerner's system, they have to have a strong team and strong IT leadership...

Feb 2024
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CIO

Culture

Cerner will give us SLAs, but they won't give us financially driven SLAs. In other words, if they...

Feb 2024
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CIO

Operations, Product

Before Millennium PowerChart, we came from a very open system. From a change management perspective,...

Feb 2024
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CIO

Product

Cerner needs to come up with some better propositions for the private sector. They rely a lot on...

Feb 2024
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CIO

Loyalty

Oracle Health's technology is good because they have new AI features. If we implement AI, that will...

Jan 2024
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CIO

Relationship, Value

Oracle Health's support team fully helps us but not in a timely manner. With Oracle Health, we are...

Jan 2024
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Analyst/Coordinator

Product

Millennium PowerChart's 2012 version was good for most care providers. However, many aspects of the...

Jan 2024
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Analyst/Coordinator

Operations

The quality and effectiveness of initial and ongoing training were not up to our expectations. The...

Jan 2024
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Analyst/Coordinator

Relationship

The service team never was proactive, so we had to report every incident.

Jan 2024
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Analyst/Coordinator

Relationship, Product

I received many complaints frequently about a certain issue.

Jan 2024
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Nurse

Product

Cerner needs to improve the system's integration with existing equipment and machines.

Dec 2023
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Analyst/Coordinator

Loyalty, Product

We are kind of satisfied with Cerner, but the heart always wishes for something more. The times...

Oct 2023
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Analyst/Coordinator

Relationship

At a technical level, the vendor is pretty good if we have any issues, such as if there is a crash...

Oct 2023
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Analyst/Coordinator

Loyalty, Operations, Product

I'm engaged in deploying and implementing a new documentation methodology promoted by Cerner called...

Oct 2023
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Analyst/Coordinator

Culture, Relationship

Our organization has an annual maintenance contract with Cerner, and Cerner has a different...

Oct 2023
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Manager

Product

Patient care has to be proactive and have high-quality standards. If we had standardized solutions...

Oct 2023
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Director

Relationship, Product

Anything we need from Cerner, they can customize for us. The product is very friendly. If we need a...

Oct 2023
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Director

Product

I would like Cerner to work on AI tools. For example, if I wanted to treat a diabetic patient, an AI...

Oct 2023
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Analyst/Coordinator

Loyalty, Product

Oracle Health needs to invest more on the innovative, technological side. There is no innovation...

Sep 2023
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Analyst/Coordinator

Loyalty, Value

We don't see too much training and would like to see more. For private organizations, I would not...

Sep 2023
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Analyst/Coordinator

Relationship, Product

Oracle Health could focus on usabililty and performance as the most important improvements that...

Sep 2023
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Physician

Product

The thing we like about the product is that we can build our own structures inside. Millennium...

Aug 2023
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Physician

Product

An improvement we would like to see Cerner make is with the user interface. It is not getting...

Aug 2023
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CIO

Product

Cerner could develop a more modern and robust architecture to eliminate the Citrix farm layer to...

Aug 2023
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Director

Product

Major HIS vendors, such as Oracle Health, require a significant change in HIS architecture,...

Aug 2023
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Physician

Loyalty, Relationship, Product

Things are going fine with the product. No serious adverse events or breakdowns have occurred. But I...

Aug 2023
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Physician

Loyalty, Product

We are working with old code. We were promised for the longest time that Cerner was going to migrate...

Aug 2023
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Physician

Relationship

One thing that is good with Oracle Health is that although I don’t meet with their leaders very...

Aug 2023
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Physician

Operations

The implementation was excellent. The product had a learning curve, but after the learning curve,...

Aug 2023
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Physician

Relationship, Product

Whenever the potential for integration is there, Cerner does an integration. If the potential is not...

Aug 2023
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Physician

Operations, Product

Cerner started with a vanilla build that came directly from another country. When we started with...

Aug 2023
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Physician

Operations

In terms of driving our hospital's adoption of the EMR, Cerner is doing extremely well. The vendor...

Aug 2023
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Physician

Product

Cerner's product is the best of all of the third-party solutions; all of the data from the product...

Aug 2023
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Analyst/Coordinator

Relationship

With one of the upgrades that was taken, something got reset, and that issue created a patient...

Jul 2023
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Analyst/Coordinator

Product

Oracle Health could improve things from a physician-experience standpoint when it comes to...

Jul 2023
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Analyst/Coordinator

Relationship

We keep getting feedback whenever we do rollouts at different sites, and we hear the same complaints...

Jul 2023
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Analyst/Coordinator

Relationship

The vendor told us that we needed to give the physicians access to a utility tool in order to have...

Jul 2023
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Analyst/Coordinator

Product

Our experience with Millennium PowerChart has not been very good. When the vendor moved away from...

Jul 2023
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Analyst/Coordinator

Operations, Product

The big hurdle was that physicians who were old and not computer savvy were not faster with the PC....

Jul 2023
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Analyst/Coordinator

Relationship

Nobody can have a 100% perfect system, but the vendor needs to keep certain promises or at least...

Jul 2023
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Analyst/Coordinator

Relationship, Product

The physician experience has not evolved for the product. We have not seen anything that has...

Jul 2023
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Analyst/Coordinator

Relationship, Product

We are finding that whenever the vendor takes out a certain component, the new component they put in...

Jul 2023
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CIO

Relationship, Product

I would like Oracle Health to work on AI mobility and to improve the functionality. I would also...

Jun 2023
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Manager

Product, Value

We need modern FHIR-based integration for data in and out of the solution. We also need to have the...

Jun 2023
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Analyst/Coordinator

Relationship

The vendor could improve by focusing on providing customized builds to support our facility's processes....

Jun 2023
||
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Manager

Operations

Oracle Health's implementation efforts should focus more on delivering the correct solution to end...

Jun 2023
||
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Director

Value

Oracle Health charges for any new implementation, but I think that is the norm. They don’t charge...

Jun 2023
||
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Director

Relationship

Oracle Health does deliver; they are just a little slow sometimes.

Jun 2023
||
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Director

Relationship, Product

Oracle Health could improve in terms of being proactive. I would like something to benchmark where...

Jun 2023
||
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Director

Relationship

We have a lot on our plate right now, so if Oracle Health can do whatever they have committed to do,...

Jun 2023
||
(0)
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Manager

Culture, Value

Oracle Health should focus on AI and lower the cost of the hardware.

Jun 2023
||
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