Provation Order Sets and Care Plans
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Subject Expert
Joe VanDeGraaff
Research Director
Commentary Summary
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User Commentary
Future Outlook
We are probably changing to a different information system that uses different order sets. I am...
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Implementation and Training
I don't remember any significant amount of time or interaction required to do an upgrade, so we have...
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Functionality and Upgrades
The number-one strength is Provation’s content. I appreciate that anything questionable has a link...
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Service and Support
My experience with customer service is excellent. I usually can call right in without having to wait...
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Other Observations & Comments
The overall product quality of Provation's software is good but not great. Since they are one of the...
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Functionality and Upgrades
We would buy Provation's product again being that it is pretty much the main source out there for...
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Service and Support
Everything was very efficient and well done until the person who helped us with the importing of...
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Future Outlook
I expect Provation to improve their customer service and technical support based on our...
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Functionality and Upgrades
There is a multistep process of downloading and converting files and then uploading them into our...
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Lessons Learned
We would advise anyone looking to implement the product to first make sure that the product will...
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Functionality and Upgrades
Once we are trained, that is it; there is no real ongoing training material. The product is very...
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Functionality and Upgrades
Provation does quarterly updates with information, so the product's data is current. All of the...
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ROI / Cost
Provation does very well with driving tangible outcomes. They have clinician experts that are...
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Functionality and Upgrades
Provation's solution makes it very simple to tie evidence-based care plans and order sets with the...
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Relationship
Provation does have a posted website that has a blog, so we can see what they are working on, how...
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Functionality and Upgrades
If Provation could increase the speed of the routine compiler, that would be nice. There is really...
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Functionality and Upgrades
I would love to get more training. It would be great if someone could reach out. The product can be...
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Service and Support
I don't feel like I have a whole lot of support. I would like to be offered more support.
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Functionality and Upgrades
The product keeps everything organized and helps me stay on track with what is due for...
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Functionality and Upgrades
I don't like how the custom comments go live right away. It is very difficult to find a lot of the...
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ROI / Cost
Because of some of the issues with the system and the sluggishness, Provation's system is not worth...
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Other Observations & Comments
Provation Order Sets has a lot of benefits, so we would purchase it again. But there are some...
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Technology
The clunkiness of the system makes me think less of it. It feels old. It doesn't have a smooth look...
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Other Observations & Comments
Provation has a build application and a reviewer application, and the reviewer application is for...
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Service and Support
Provation offers things that have been developed in recent years that were not available when we...
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Relationship
Provation lets us know when there is an upgrade available, but that is the only time we hear from...
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Functionality and Upgrades
The product is more temperamental than it should be as a good quality product. One of my pet peeves...
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Other Observations & Comments
We did an upgrade, and it went pretty well. There was a bug following that upgrade, and that bug...
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Service and Support
I don't hear anything from Provation. I wouldn't even know whether there were new things on the...
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