Provation Order Sets and Care Plans
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Joe VanDeGraaff
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KLAS Research Director - Joe VanDeGraaff
 
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User Commentary

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Manager

Future Outlook

We are probably changing to a different information system that uses different order sets. I am...

Feb 2023
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Manager

Implementation and Training

I don't remember any significant amount of time or interaction required to do an upgrade, so we have...

Feb 2023
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Manager

Functionality and Upgrades

The number-one strength is Provation’s content. I appreciate that anything questionable has a link...

Feb 2023
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Manager

Service and Support

My experience with customer service is excellent. I usually can call right in without having to wait...

Feb 2023
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Analyst/Coordinator

Other Observations & Comments

The overall product quality of Provation's software is good but not great. Since they are one of the...

Jan 2023
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Analyst/Coordinator

Functionality and Upgrades

We would buy Provation's product again being that it is pretty much the main source out there for...

Jan 2023
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Analyst/Coordinator

Service and Support

Everything was very efficient and well done until the person who helped us with the importing of...

Jan 2023
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Analyst/Coordinator

Future Outlook

I expect Provation to improve their customer service and technical support based on our...

Jan 2023
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Analyst/Coordinator

Functionality and Upgrades

There is a multistep process of downloading and converting files and then uploading them into our...

Jan 2023
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Analyst/Coordinator

Lessons Learned

We would advise anyone looking to implement the product to first make sure that the product will...

Jan 2023
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Analyst/Coordinator

Functionality and Upgrades

Once we are trained, that is it; there is no real ongoing training material. The product is very...

Sep 2022
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Analyst/Coordinator

Functionality and Upgrades

Provation does quarterly updates with information, so the product's data is current. All of the...

Sep 2022
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Analyst/Coordinator

ROI / Cost

Provation does very well with driving tangible outcomes. They have clinician experts that are...

Sep 2022
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Analyst/Coordinator

Functionality and Upgrades

Provation's solution makes it very simple to tie evidence-based care plans and order sets with the...

Sep 2022
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Analyst/Coordinator

Relationship

Provation does have a posted website that has a blog, so we can see what they are working on, how...

Sep 2022
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Analyst/Coordinator

Functionality and Upgrades

If Provation could increase the speed of the routine compiler, that would be nice. There is really...

Sep 2022
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Director

Functionality and Upgrades

I would love to get more training. It would be great if someone could reach out. The product can be...

Sep 2022
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Director

Service and Support

I don't feel like I have a whole lot of support. I would like to be offered more support.

Sep 2022
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Director

Functionality and Upgrades

The product keeps everything organized and helps me stay on track with what is due for...

Sep 2022
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Director

Functionality and Upgrades

I don't like how the custom comments go live right away. It is very difficult to find a lot of the...

Sep 2022
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Analyst/Coordinator

ROI / Cost

Because of some of the issues with the system and the sluggishness, Provation's system is not worth...

Jun 2022
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Analyst/Coordinator

Other Observations & Comments

Provation Order Sets has a lot of benefits, so we would purchase it again. But there are some...

Jun 2022
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Analyst/Coordinator

Technology

The clunkiness of the system makes me think less of it. It feels old. It doesn't have a smooth look...

Jun 2022
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Analyst/Coordinator

Other Observations & Comments

Provation has a build application and a reviewer application, and the reviewer application is for...

Jun 2022
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Analyst/Coordinator

Service and Support

Provation offers things that have been developed in recent years that were not available when we...

Jun 2022
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Analyst/Coordinator

Relationship

Provation lets us know when there is an upgrade available, but that is the only time we hear from...

Jun 2022
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Analyst/Coordinator

Functionality and Upgrades

The product is more temperamental than it should be as a good quality product. One of my pet peeves...

Jun 2022
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Analyst/Coordinator

Other Observations & Comments

We did an upgrade, and it went pretty well. There was a bug following that upgrade, and that bug...

Jun 2022
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Analyst/Coordinator

Service and Support

I don't hear anything from Provation. I wouldn't even know whether there were new things on the...

Jun 2022
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