Provation Order Sets and Care Plans
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Joe VanDeGraaff
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User Commentary

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Analyst/Coordinator

Functionality and Upgrades

Once we are trained, that is it; there is no real ongoing training material. The product is very...

Sep 2022
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Analyst/Coordinator

Functionality and Upgrades

Provation does quarterly updates with information, so the product's data is current. All of the...

Sep 2022
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Analyst/Coordinator

ROI / Cost (care and feeding)

Provation does very well with driving tangible outcomes. They have clinician experts that are...

Sep 2022
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Analyst/Coordinator

Functionality and Upgrades

Provation's solution makes it very simple to tie evidence-based care plans and order sets with the...

Sep 2022
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Analyst/Coordinator

Relationship

Provation does have a posted website that has a blog, so we can see what they are working on, how...

Sep 2022
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Analyst/Coordinator

Functionality and Upgrades

If Provation could increase the speed of the routine compiler, that would be nice. There is really...

Sep 2022
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Director

Functionality and Upgrades

I would love to get more training. It would be great if someone could reach out. The product can be...

Sep 2022
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Director

Service and Support

I don't feel like I have a whole lot of support. I would like to be offered more support.

Sep 2022
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Director

Functionality and Upgrades

The product keeps everything organized and helps me stay on track with what is due for...

Sep 2022
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Director

Functionality and Upgrades

I don't like how the custom comments go live right away. It is very difficult to find a lot of the...

Sep 2022
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Analyst/Coordinator

ROI / Cost (care and feeding)

Because of some of the issues with the system and the sluggishness, Provation's system is not worth...

Jun 2022
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Analyst/Coordinator

Other Observations & Comments

Provation Order Sets has a lot of benefits, so we would purchase it again. But there are some...

Jun 2022
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Analyst/Coordinator

Technology

The clunkiness of the system makes me think less of it. It feels old. It doesn't have a smooth look...

Jun 2022
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Analyst/Coordinator

Other Observations & Comments

Provation has a build application and a reviewer application, and the reviewer application is for...

Jun 2022
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Analyst/Coordinator

Service and Support

Provation offers things that have been developed in recent years that were not available when we...

Jun 2022
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Analyst/Coordinator

Relationship

Provation lets us know when there is an upgrade available, but that is the only time we hear from...

Jun 2022
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Analyst/Coordinator

Functionality and Upgrades

The product is more temperamental than it should be as a good quality product. One of my pet peeves...

Jun 2022
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Analyst/Coordinator

Other Observations & Comments

We did an upgrade, and it went pretty well. There was a bug following that upgrade, and that bug...

Jun 2022
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Analyst/Coordinator

Service and Support

I don't hear anything from Provation. I wouldn't even know whether there were new things on the...

Jun 2022
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Analyst/Coordinator

ROI / Cost (care and feeding)

Provation Care Plans only charges us for what we use. They have given us training and allowed us to...

Mar 2022
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Analyst/Coordinator

Functionality and Upgrades

The ongoing training hasn’t been great lately. The ease of use for the system interface could...

Mar 2022
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Analyst/Coordinator

Functionality and Upgrades

I like that Provation Care Plans is evidence based and that it has a pretty comprehensive library of...

Mar 2022
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Director

Functionality and Upgrades

The product is very good. If the decision were up to me, it would be highly likely that I would...

Feb 2022
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Director

Functionality and Upgrades

Everyone has been going through a lot of changes with the COVID-19 pandemic, and this system allows...

Feb 2022
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Director

Implementation and Training

The implementation of the system was a very good, smooth process.

Feb 2022
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Director

Relationship

We have always been able to reach who we need and go up the chain of command at the vendor...

Feb 2022
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Physician

Relationship

We have a long-standing partnership with Provation. We had a bumpy start with some of the...

Dec 2021
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Physician

Service and Support

The product has improved significantly since we started working with Provation. Previously, the...

Dec 2021
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Physician

Relationship

We used to have an extremely responsive support person from Provation. We had an incredibly good...

Dec 2021
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Physician

Lessons Learned

There are two pieces to Provation. One side is for our informatics team that manages the back end....

Dec 2021
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Analyst/Coordinator

Future Outlook

Lately, there has been a delay in integrating Provation's software with our EMR. I don't know whose...

Dec 2021
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Analyst/Coordinator

Functionality and Upgrades

When I add new reviewers in Provation's system, the instruction is for how users log in, but when...

Dec 2021
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CMIO

Relationship

I haven't talked to any of the vendor's executives in years. I only talk to the support people. At...

Dec 2021
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CMIO

ROI / Cost (care and feeding)

Provation Order Sets isn't that expensive, so for what we get out of it, we will keep going with the...

Dec 2021
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CMIO

Functionality and Upgrades

I like the tracking feature in Provation Order Sets. We can download things into PDFs, so we have a...

Dec 2021
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CMIO

Functionality and Upgrades

If I make a comment to someone or ask them a question about an order set, I would love for the...

Dec 2021
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CMIO

Interfacing and Integration

Provation Order Sets was supposed to integrate with our EMR so that the order sets could be put...

Dec 2021
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CMIO

Functionality and Upgrades

With very minimal training, most users pick up Provation Order Sets right away by using a quick...

Dec 2021
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CMIO

Service and Support

Provation's phone support is very good, but the web support isn't quite so good. When I open tickets...

Dec 2021
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CMIO

Functionality and Upgrades

Provation was good about sending out COVID-19 order sets, care plans, and updates.

Dec 2021
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CMIO

Functionality and Upgrades

The system has a few quirks, but we can't tell whether they are internal or from the application....

Dec 2021
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Nurse

Functionality and Upgrades

Provation has stock care plans that we can pull over, but we have chosen to customize ours to make...

Dec 2021
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Nurse

Lessons Learned

We have always chosen to customize things versus using a lot of Provation’s stock care plans. If we...

Dec 2021
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Nurse

Other Observations & Comments

The product is part of our plans for the next couple of years, but it is probably not in our...

Dec 2021
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Nurse

Other Observations & Comments

I don't remember a lot of support from Provation in the initial implementation. It was up to us to...

Dec 2021
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Nurse

Lessons Learned

We customized a lot of our care plans. The product isn't perfect as is. The content that Provation...

Dec 2021
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Nurse

Interfacing and Integration

The integration between our EMR and Provation's system is not user friendly. It is clunky, and there...

Dec 2021
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Nurse

Functionality and Upgrades

The Joint Commission is a regulatory organization that requires care plans. We use Provation to...

Dec 2021
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Nurse

Relationship

It has been a while since I have had any direct contact with the vendor.

Dec 2021
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Nurse

Relationship

We brought the system several years ago, and that was the last time I have had discussions with...

Dec 2021
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Nurse

Functionality and Upgrades

We were hoping the product would increase compliance with documentation, but it hasn’t done that. I...

Dec 2021
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