Provation Order Sets and Care Plans Comments

 

Preferences

   Bookmark
Current Time Inside Cache Tag Helper: 10/25/2020 1:16:20 PM and Model.EvProductId = 223623

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

User Commentary

Sort by

Director

Service and Support

We get training every time we get upgrades, and we have had multiple upgrades. The vendor’s support...

Aug 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

We have some issues with the product’s ease of use. It is a little bit difficult to achieve the...

Aug 2020
 Helpful

 or  to see details.

Director

Interfacing and Integration

Provation's system integrates very well with our EMR, though there are a few steps to transfer the...

Aug 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Provation's system does well. We are able to pull up the reports that we need and do what we need to...

Aug 2020
 Helpful

 or  to see details.

Director

Other Observations & Comments

If we move to an updated version of our EMR, we can continue to use Provation Order Sets. However,...

Jul 2020
 Helpful

 or  to see details.

Director

Interfacing and Integration

We haven't really done any implementations or training with Provation for a while. In terms of...

Jul 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Provation Order Sets is a little funky for end users.

Jul 2020
 Helpful

 or  to see details.

Director

Relationship

We don't ever hear from Provation. I would like to get more communication about where the product is...

Jul 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

I would tell someone looking at Provation Order Sets that the system is good for tracking changes,...

Jul 2020
 Helpful

 or  to see details.

Nurse

Other Observations & Comments

Provation's implementation is canned, and we get what we get. For the most part, the system is...

Jul 2020
 Helpful

 or  to see details.

Nurse

Functionality and Upgrades

Provation is fine. I haven't had any issues with their implementations. Provation's system is pretty...

Jul 2020
 Helpful

 or  to see details.

Nurse

Service and Support

Nothing changed for us with the vendor during the COVID-19 pandemic. In regard to support, Provation...

Jul 2020
 Helpful

 or  to see details.

Nurse

ROI / Cost (care and feeding)

We are probably going to be moving away from Provation Care Plans, but we will still have the GI and...

Jul 2020
 Helpful

 or  to see details.

Physician

Functionality and Upgrades

The system is pretty good for the end users with the exception of the multiphased plans. It can be a...

Jul 2020
 Helpful

 or  to see details.

Physician

Service and Support

The strengths of the system are the support from the vendor and the ease of use for the end users.

Jul 2020
 Helpful

 or  to see details.

Physician

Technology

The system is slow and can be a little difficult on the back end. The build and modification on the...

Jul 2020
 Helpful

 or  to see details.

CNIO

Service and Support

Provation doesn’t provide a whole lot of support when we upgrade. They just give us the package.

Jul 2020
 Helpful

 or  to see details.

CNIO

Functionality and Upgrades

I wouldn’t recommend Provation because they are kind of behind the times. The care plans are a...

Jul 2020
 Helpful

 or  to see details.

CNIO

Future Outlook

My organization is planning on building care plans directly into our EMR, so we won’t use a third...

Jul 2020
 Helpful

 or  to see details.

Manager

Service and Support

Provation is self managed, and whenever we have called them, they have been fairly decent.

Jun 2020
 Helpful

 or  to see details.

Manager

Other Observations & Comments

The product is fairly complicated. Provation continually updates the product, and it does serve a...

Jun 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

Provation definitely does not nickel-and-dime. We basically have a set application price that has an...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

I don’t believe Provation is part of our long-term plans, but I can’t speak to the order set part. I...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

It takes quite a while to get things fixed with Provation, and we don’t have weekly calls or...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

Sometimes there are updates we don’t hear about, and we find out about them from another hospital...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

There are other products out there that I think might meet our needs better than Provation's...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

With Provation’s care plan module, we used our own content. Over the past few years, Provation's...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

ROI / Cost (care and feeding)

I don’t know whether Provation charges for every little thing, but all of our upgrades are pretty...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

I haven’t experienced that many upgrades for Provation's solution, but there was one time we did...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

When we saw the way Provation's system was laid out, we thought it was really beautiful with the...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

We have had a lot of issues, and there are a lot of things that we have had to learn along the way....

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Relationship

I don’t have the decision-making power, but if the decision were up to me, I might choose Provation...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Interfacing and Integration

The vendor hasn’t delivered on getting the product to integrate. I don’t think the vendor has...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Future Outlook

Our management has started looking at other evidence-based change management systems, and our...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

Provation’s system doesn’t integrate, and the evidence-based information isn’t physician friendly....

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

The phone and web support from Provation have been awesome. In the past, there was a lot of...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

I like that we can customize our orders and segregate where they go. I like that the system has...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

I don’t like that I have to go in and out of order sets so often to update modules that are within...

Jun 2020
 Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

If the decision to purchase the system again were up to me, I would probably try a different...

Apr 2020
 Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

There really haven't been that many upgrades with Provation Order Sets. I don't think that the...

Apr 2020
 Helpful

 or  to see details.

VP/Other Executive

Implementation and Training

I don't really get a lot of training from the vendor. I do a lot of order-set building in Provation...

Apr 2020
 Helpful

 or  to see details.

VP/Other Executive

Interfacing and Integration

We use the system to store our order sets for downtime purposes, and that seems to be reasonable. We...

Apr 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

I have never seen anybody from the vendor but a salesperson. I have never talked to anybody else...

Apr 2020
 Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

If someone asked me about Provation Order Sets, I would tell that person that the vendor needs to...

Apr 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Technology

When I first saw the system, I felt like I stepped back into the early 90s. The GUI isn’t very user...

Mar 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

We sometimes have to swap out one drug for another. That means that we have to find every place...

Mar 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

We use the system for paper order sets when our main system is down. The product serves its purpose...

Mar 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

The vendor has been responsive when I have contacted them for support. The support people were...

Mar 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

We are in the process of doing an upgrade. The version has been available for a while, but it had...

Mar 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

I have always been pleased with how promptly the vendor’s support people respond when we email them...

Mar 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Lessons Learned

In spite of some negative feedback, the system still serves its purpose of being a tool for creating...

Mar 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Implementation and Training

The support we received was sufficient and adequate, and the training was pretty good. There are...

Mar 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

Within the last several years, we have had some snags with the upgrades. When the vendor applies...

Mar 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The vendor hasn’t made any changes to how the system functions from our perspective, and I don’t...

Mar 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Technology

The vendor hasn’t made leaps and bounds in terms of the way the program works. It has pretty much...

Mar 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

Everything is going well with the system. Our IT people are able to customize a lot and make changes...

Jan 2020
 Helpful

 or  to see details.

Manager

Relationship

Provation is very responsive. I never have to wait long to get a response from them. If we have a...

Jan 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

Provation does not nickel-and-dime. They are very transparent and up front with us.

Jan 2020
 Helpful

 or  to see details.

Manager

Relationship

I have nothing but great things to say about Provation. Their product has been very helpful, and we...

Jan 2020
 Helpful

 or  to see details.

Manager

Service and Support

From a support standpoint, anytime I have needed anything, Provation has been very responsive to us....

Jan 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

Provation has a quality product, and that is important because we want to put out high-quality order...

Jan 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

Provation is on top of their game. They do frequent updates to their software, and there is good...

Jan 2020
 Helpful

 or  to see details.

CMIO

Win/Loss - Why they were selected (by current clients)

The value of the product doesn't seem to be there, so we will be terminating our contract. We will...

Dec 2019
 Helpful

 or  to see details.

CMIO

Relationship

I would like to have more regular interactions with the executives at Provation. I couldn't even say...

Dec 2019
 Helpful

 or  to see details.

CMIO

Other Observations & Comments

We weren't happy that Provation separated from Wolters Kluwer, but I don't think they ever promised...

Dec 2019
 Helpful

 or  to see details.

CMIO

ROI / Cost (care and feeding)

Provation doesn't nickel-and-dime us. We are paying for a yearly license, and I don't think we are...

Dec 2019
 Helpful

 or  to see details.

CMIO

Implementation and Training

One of the criticisms of Provation is that there isn't a lot of training. The tool just isn't well...

Dec 2019
 Helpful

 or  to see details.

CMIO

Relationship

Provation should link their products to high-value, clinician-trusted content because the extent to...

Dec 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

Provation's support people are very quick to respond. I have had some trouble logging in a few...

Dec 2019
 Helpful

 or  to see details.

Analyst/Coordinator

ROI / Cost (care and feeding)

Provation avoids charging for every little thing. The functionality of the product is not as...

Dec 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

I have had a really good experience with Provation. Their system has worked well for us. Without the...

Dec 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

We have Provation's product built in to our main system electronically, and that seems to be okay....

Dec 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

I am just beginning the review process for the year, and I haven't had many issues. I haven't gone...

Dec 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

People want our EHR to look just like Provation's system because things are so easy to go through,...

Dec 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

I don't know whether there is anything the vendor could do to fix the importing process. To this...

Dec 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

There was a hiccup with the vendor's last upgrade, and I don't know whether the message was passed...

Dec 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

When we first started using the Provation product, we ran into issues with importing a certain file...

Dec 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Relationship

The vendor's analyst was very responsive and helped us figure out a lot of our issues, but that...

Dec 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Technology

The system allows us to lock in the date that we are releasing things for review, and that is a...

Dec 2019
 Helpful

 or  to see details.

Nurse

Future Outlook

In the next year, we are going to retire Provation's product in lieu of another solution. If the...

Dec 2019
 Helpful

 or  to see details.

Nurse

Functionality and Upgrades

We use the system primarily as a tool to review order sets. We export our order sets from our chart...

Dec 2019
 Helpful

 or  to see details.

Nurse

Functionality and Upgrades

I do like being able to capture comments, but that is the only reason why we use the system. In...

Dec 2019