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PwC ERP Business Transformation & Implementation Leadership Commentary
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Subject Expert
Steve VanWagenen
Engagement Partner
KLAS Engagement Partner - Steve VanWagenen
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Manager

We drove more of this project than we probably have driven other projects. We kind of took control...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

We had to transition a couple of PwC's key resources early on because we weren't getting the...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

PwC helped with the configuration side. Our team took care of the integration needs. We also worked...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

PwC brought some really good resources to help us problem-solve and troubleshoot some of the...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

The expected outcomes of this project were that we would use our enterprise solution for goals,...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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VP/Other Executive

PwC was great. They didn't own everything a traditional system integrator partner would own. A lot...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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VP/Other Executive

We shortlisted two firms, and then from there we did deep dives with both. We selected PwC because...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

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VP/Other Executive

The expected outcome with PwC was to adjust our instance of Workday to work better for our...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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VP/Other Executive

I would tell someone to consider PwC because the firm knows what they're doing. They've tackled...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

I was very impressed with PwC, and I don't give out top scores easily. I really was impressed with...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

PwC did well with communication and educating our team. They demonstrated their partnership through...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

Our partnership went very well. The tangible outcome was being able to help us get the system up and...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

PwC's expertise is really good. The main person we work with has a great deal of knowledge about our...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

I really like the plan that PwC put together for us. I think it demonstrates that they have done...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

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VP/Other Executive

We can negotiate a contract any way we want to, so it really comes down to how persnickety we want...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

We are pretty early in the game on our implementation, but so far, PwC has done exactly what they...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

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VP/Other Executive

PwC has demonstrated tremendous partnership with us. They really bend over backward to find ways to...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

PwC manages at all levels. They are incredible at talking with our folks at the lowest level who...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

Thinking about what we anticipated and what our expected outcomes are, I’m confident PwC is going to...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

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VP/Other Executive

If I had any recommendation for PwC right now, it would be that they need to be aware that when they...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

I have been pretty impressed with what PwC has brought to the ERP design discussions. They have a...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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CEO/President

If we asked a question that could have been considered out of scope, it was never treated that way....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

I have worked with some really great firms and seen how effective and smart they are. With this PwC...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

We chose PwC because they had a great deal of industry experience. They also had experience with our...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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CEO/President

PwC shared some great insights about what we should consider and how we should position things so...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CEO/President

The expected outcome was to set us up for success in really transforming our business operations and...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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VP/Other Executive

PwC is very easy to work with. The firm's people are all so smart. If someone quits on my team and...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

There were a few areas where we brought in another firm. PwC was more than capable from a strategic...

Comment Tone Neutral
Pillars Value
Evaluation Unrated

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VP/Other Executive

We didn’t define many tangible outcomes with PwC. The main objective was simply to get everyone on...

Comment Tone Positive
Pillars Services
Evaluation Unrated

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VP/Other Executive

I would have loved to pay less, but I don’t feel we overpaid for PwC. The flexibility and...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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VP/Other Executive

I’m not trying to be overly bright, but in this space, I know other large health systems are going...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

PwC knocked the project out of the park. We absolutely accomplished the expected outcomes. We...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

Across the team, PwC’s strategic ability rates pretty low. There were a handful of people who were...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

PwC would rate pretty high for having our long-term dollars at heart. I do think that they have our...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

We had a number of change orders. Some were completely understandable. But there were a lot of...

Comment Tone Negative
Pillars Relationship, Operations, Services
Evaluation Unrated

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Manager

We had some strong expertise from PwC on the finance side; however, there was a big miss in terms of...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

PwC executed okay. They delivered. In some ways, they did a pretty effective job of managing issues....

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

We are looking at the engagement through a lens where we acknowledge that we could have brought in...

Comment Tone Negative
Pillars Loyalty, Value
Evaluation Unrated

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Manager

We accomplished most of our success factors. There were a few that we missed. It took us longer than...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

Someone could probably collaboratively assemble a pretty good team with PwC if they could be more...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

One factor for selecting PwC was a compressed implementation time frame based on their healthcare...

Comment Tone Negative
Pillars Loyalty, Operations
Evaluation Unrated

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Manager

We had a few people from PwC who were great. We would have been able to rate the quality of the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Overall, we wanted a successful implementation that was based on industry best practices and that...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

We considered a few other firms, but we chose PwC because of two primary drivers: the price and,...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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