Softek Revenue Cycle Optimization
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Trent Davis
Research Director
KLAS Research Director - Trent Davis
 
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User Commentary

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Director

Relationship, Relationship

We don’t need to talk to Softek’s executives because the firm's support team does such an excellent...

Apr 2023
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Manager

Loyalty, Relationship

The biggest reason we went with Softek was that their footprint was pretty lean. We liked that the...

Dec 2022
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Manager

Relationship, Services, Value

We have not had to worry too much about revenue cycle things. Things have been pretty easy. When the...

Dec 2022
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Manager

Relationship

Softek was a little slow around some of the features we needed, but they came around. The firm was...

Dec 2022
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VP/Other Executive

Relationship

The consultant that has been working with us is very good. Technically, they are amazing. They are...

Nov 2022
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VP/Other Executive

Operations

The firm is training us, and they are doing a really great job of integrating my team into the...

Nov 2022
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VP/Other Executive

Relationship

I like the firm’s reaction time for things that we are working on, their availability, and their...

Nov 2022
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Director

Operations

When we went to Softek, they offered us an option where we could consult with them and get their...

Aug 2022
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Director

Loyalty

If I was going to recommend something for Softek to do, it would be to work more with the Soarian...

Aug 2022
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(0)
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Director

Relationship, Operations

I would buy Softek's services again in a heartbeat. My recommendation to anyone implementing a...

Aug 2022
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(0)
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Director

Relationship

Softek could check in on their clients more and maybe market new things that they come up with. They...

Aug 2022
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Director

Relationship, Services

Softek is a unique little vendor that actually connects to the Cerner database, and they give us...

Aug 2022
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Director

Relationship, Services

Softek does a lot of revenue cycle work. They help us manage a lot of things, and our department...

Aug 2022
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(0)
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Director

Services, Value

Softek has given us a lot of insight into some of our challenges. We had some issues, and they had a...

Aug 2022
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Director

Relationship, Value

Softek helps us identify issues, and they help us reconcile our charges to make sure that we have...

Aug 2022
||
(0)
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Director

Value

Softek charges one set price, and we get all the services and support that we need included in that...

Jun 2022
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Director

Relationship, Services

There are some limitations with the firm’s tools being able to do charge reconciliation. But we have...

Jun 2022
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Director

Relationship

Softek provides support services for us. When we have questions, we reach out to Softek. They are...

Jun 2022
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Director

Relationship

Sometimes, it takes the firm quite some time to get us the pieces that we need. I would like to see...

Jun 2022
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