Softek Revenue Cycle Optimization
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Trent Davis
Research Director
KLAS Research Director - Trent Davis
 
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User Commentary

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VP/Other Executive

We found an issue with revenue delay. If the clinicians were documenting after the date of service...

May 2022
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VP/Other Executive

When I have a new user, I can reach out to our consultant. Our consultant is wonderful because they...

May 2022
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VP/Other Executive

I appreciate Softek’s flexibility. We have the access we need to work with our client services folks...

May 2022
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VP/Other Executive

Softek provides a system that helps us with potential revenue gaps and leakage in our EHR. Softek...

May 2022
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VP/Other Executive

We are using Softek's product for physician documentation. It shows us undocumented charges, which...

May 2022
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VP/Other Executive

In the beginning, we were drawn to Softek by their optimization consulting. We wanted to learn how...

May 2022
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VP/Other Executive

Softek assigned us a consultant who is so flexible. That makes it very easy to work with them. We...

May 2022
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VP/Other Executive

Softek touches everything. Their product uploads everything out of our EHR. I tell my peers that...

May 2022
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VP/Other Executive

In the beginning, we had a difficult time getting user access. Softek could have been a bit more...

May 2022
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Director

The firm needs to branch out beyond revenue because their product can be used for compliance,...

May 2022
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Director

The tool enables compliance and pulls live data from Cerner's system. Softek's product gives us a...

May 2022
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Director

Some Cerner customers have misconceptions about the product and say that it isn't accurate or...

May 2022
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Director

Softek's people know more than our Cerner people do. I don't see an end date to working with Softek...

May 2022
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Director

At one point, I wasn’t aware that we had Softek's product with their services, but I would have...

May 2022
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Director

We definitely get our money’s worth from Softek. When we utilize their tool, we receive our money...

May 2022
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Director

Softek has good strategic ability. They are branching out. They just came out with a new product,...

May 2022
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Director

Softek was very helpful in getting data through reports and audits and then representing the data in...

May 2022
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Director

Softek has been a great vendor to work with. We work with key people at Softek, we are part of the...

May 2022
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Director

The product we worked with Softek on is not really capable of meeting our robust vision, but the...

May 2022
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Director

Softek helped us understand what our question really was. We asked them to perform a task, and they...

May 2022
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Director

We got what we asked for, but in terms of helping us form a strategy for some of our more complex...

May 2022
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Director

In the beginning, we had a lot of engagement from Softek, and we have been able to utilize them for...

Apr 2022
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Director

A few things we love about Softek are their availability and how quick they are to respond to and...

Apr 2022
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Director

One thing I would suggest would be for Softek to gain better partnerships with some of the big EMR...

Apr 2022
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Director

Softek develops products that we don't even think we need until we see them. The firm is actively...

Jun 2021
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Director

We really haven't had a problem with the firm. On occasion, the executives just call us. They are...

Jun 2021
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Director

Softek delivers and communicates. They are there and respond in a timely manner. But more...

Jun 2021
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Director

Softek does so much for us. I can't even begin to think about all that they do. I would tell others...

Jun 2021
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Director

We have a few consultants working with us. Softek brings in more if they are producing a report or...

Jun 2021
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Director

Softek absolutely doesn't nickel-and-dime. They are refreshing to work with. The company calls us,...

Jun 2021
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Analyst/Coordinator

The charge reconciliation product could be improved, and Softek should start with that. Softek could...

Jun 2021
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Analyst/Coordinator

The Softek system can provide us with reports and information that another system can't. Even some...

Jun 2021
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