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Softek Revenue Cycle Optimization Comments
Subject Expert
Commentary Summary
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User Commentary
Director
Win/Loss - Why they were selected (by current clients)
I received Softek’s information from a colleague who had seen a presentation. What was intriguing...
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Director
Tools and Methodology
Not knowing whether everything gets to the Charge Viewer system gives me some anxiety from a revenue...
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Director
Project Results
The solution gave me a level of confidence that it was working as it was built to function. That was...
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Director
Relationship
We have had contact with some of Softek's support people. They upgrade things on their server, they...
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Director
Sales and Contracting
What was really a selling point for us was that Softek was willing to work with us while we were...
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Director
People and Knowledge
When we had our on-site training, the vendor's trainer that came out was not as seasoned of a user...
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Director
Tools and Methodology
The vendor was not only looking at trying to perfect a tool that they developed but also constantly...
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Director
Relationship
Softek doesn't promise that they can do something and then not do it. When we give them feedback,...
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Director
Project Results
Without Panther, we could have been billing incorrectly for a long time without identifying broken...
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Director
ROI and Cost
We have received our money’s worth. Especially when it comes to pharmacy items. All we have to do is...
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Director
Relationship
Softek is one of the few vendors that went above and beyond to help us. What they did extended well...
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Director
Relationship
Softek has offered support during the COVID-19 crisis along the way. They even check our data...
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CFO
ROI and Cost
Softek has done an excellent job for us. They have a pharmacy tool that essentially identifies...
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CFO
People and Knowledge
Softek’s strength is their connection to our tool. Softek's programmers are all ex-coders that have...
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CFO
ROI and Cost
Softek has been very good about not charging us for extra work that we have asked them to do. That...
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