Softek Revenue Cycle Optimization Comments

 

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Commentary Summary

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User Commentary

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Director

Win/Loss - Why they were selected (by current clients)

I received Softek’s information from a colleague who had seen a presentation. What was intriguing...

Oct 2020
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Director

Tools and Methodology

Not knowing whether everything gets to the Charge Viewer system gives me some anxiety from a revenue...

Oct 2020
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Director

Project Results

The solution gave me a level of confidence that it was working as it was built to function. That was...

Oct 2020
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Director

Relationship

We have had contact with some of Softek's support people. They upgrade things on their server, they...

Oct 2020
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Director

Sales and Contracting

What was really a selling point for us was that Softek was willing to work with us while we were...

Oct 2020
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Director

People and Knowledge

When we had our on-site training, the vendor's trainer that came out was not as seasoned of a user...

Oct 2020
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Director

Tools and Methodology

The vendor was not only looking at trying to perfect a tool that they developed but also constantly...

Oct 2020
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Director

Relationship

Softek doesn't promise that they can do something and then not do it. When we give them feedback,...

Oct 2020
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Director

Project Results

Without Panther, we could have been billing incorrectly for a long time without identifying broken...

Oct 2020
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Director

ROI and Cost

We have received our money’s worth. Especially when it comes to pharmacy items. All we have to do is...

Oct 2020
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Director

Relationship

Softek is one of the few vendors that went above and beyond to help us. What they did extended well...

Oct 2020
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Director

Relationship

Softek has offered support during the COVID-19 crisis along the way. They even check our data...

Oct 2020
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CFO

ROI and Cost

Softek has done an excellent job for us. They have a pharmacy tool that essentially identifies...

Sep 2020
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CFO

People and Knowledge

Softek’s strength is their connection to our tool. Softek's programmers are all ex-coders that have...

Sep 2020
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CFO

ROI and Cost

Softek has been very good about not charging us for extra work that we have asked them to do. That...

Sep 2020
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