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User Commentary
Product
athenaFlow does what is needed for meaningful use. It gets us through the day. We are able to do...
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Product
We would like an overall design change in athenaFlow to potentially create fewer clicks for the...
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Relationship, Operations
athenahealth had such a turnover in people that they had a lot of people trying to learn the...
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Relationship
athenaFlow is the stepchild product, and I have complained about it for a long time. Now, our...
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Loyalty
There are not a lot of people using athenaFlow, so there isn't a lot of R&D or improvements going...
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Product
There's not a lot of native functionality in athenaFlow from an interoperability standpoint. We are...
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Relationship
athenahealth doesn’t keep all promises. I can't point to any specific instance, but there has been...
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Loyalty
I don't think athenahealth has a very strong patient portal, and they continue to switch things in...
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Product
I would tell a friend that athenaFlow is adequate for what we are doing but that athenahealth hasn't...
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Loyalty
We want to go to the cloud, so we will look at purchasing a new EMR, but not for several years. We...
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Product
It would be nice not to have to purchase third-party products for things that athenaFlow does not...
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Operations
athena has training portals and videos. However, we have to be staffed fully enough to take the time...
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Loyalty, Product
New users say athenaFlow can be clunky, but after they get to know it, they understand it. There are...
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Relationship
For the most part, athenahealth tries to let us know about things. I love the people at...
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Product
Providers have to use the system correctly to get measurable outcomes. Most of our doctors aren't...
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