Post–Acute Care EMR Product Suites 2022
30 August 22
| Paul Hess and Paul Warburton
Most providers in post–acute care settings want technology built for their specific area, but they face challenges with interoperability, analytics, value-based reimbursements, and care coordination. Increasingly, organizations are looking for vendors that can meet all their post–acute care needs. Several vendors are answering the call, despite the highly varied, unique challenges associated with each care setting. This report examines what solutions are offered, how they are being adopted, and how well they meet setting-specific functionality needs (particularly for home health and LTC/SNF). The report mainly focuses on vendors specific to post–acute care but also provides a brief look at the post–acute care solutions of enterprise acute care EMR vendors.
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VP/Other Executive
Product
With our client demographics, we have to enter authorizations multiple...
VP/Other Executive
Operations
It would be nice to get regular follow-up from the vendor, especially...
VP/Other Executive
Culture, Relationship
We have been trying to talk to WellSky's salesperson. They are not a...
VP/Other Executive
Loyalty, Operations, Product
Even though WellSky Personal Care was hard to get up and running and...
VP/Other Executive
Operations
WellSky is unable to really provide good customer service. That was...
Director
Culture, Value
We have been fortunate. We are locked in for our rates, and the vendor...
Director
Culture, Relationship, Operations
The system goes down a little more frequently than it ever did before,...
Director
Product
WellSky could provide some type of portal in the app that employees...
Director
Operations
WellSky offers a lot of training. The system is pretty user friendly...
Director
Product
We do have some providers who have issues with connectivity in the...