A+ = >97.0
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Category average: 92.7
Services average: 89.7
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2021-2022) |
Culture
|
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
|
CSI Companies
CSI Healthcare IT Go-Live Support 
|
96.5 |
n=32
|
+2%
|
--
|
A+
|
A
|
A
|
A
|
A
|
|
| |
|
|
|
|
||||||
|
Experis Health Solutions
ettain health Go-Live Support
|
93.9 |
n=33
|
0%
|
--
|
A+
|
A
|
A
|
A-
|
A-
|
|
| |
|
|
|
|
||||||
|
DeliverHealth
Go-Live Support (Nuance) |
93.6 |
n=7
|
+9%
|
--
|
A
|
A
|
A-
|
A-
|
A
|
|
| |
|
|
|
|
||||||
|
Medasource
Go-live Support
|
93.6 |
n=12
|
0%
|
--
|
A+
|
A
|
A
|
A-
|
A-
|
|
| |
|
|
|
|
||||||
|
Optimum Healthcare IT
Go-Live Support
|
92.8 |
n=17
|
0%
|
--
|
A
|
A-
|
A
|
B+
|
A-
|
|
| |
|
|
|
|
||||||
|
medSR
(MedMatica and Santa Rosa Staffing) medSR (formerly MedMatica and Santa Rosa) Go-Live Support |
91.4 |
n=11
|
+5%
|
--
|
A
|
A-
|
A+
|
A-
|
B
|
|
| |
|
|
|
|
||||||
|
Divurgent
Go-Live Support
|
91.3 |
n=12
|
-1%
|
--
|
A
|
A-
|
A-
|
B
|
B+
|
|
| |
|
|
|
|
||||||
|
The HCI Group
Go-Live Support
|
90.9 |
n=9
|
+7%
|
--
|
A-
|
B+
|
A
|
B+
|
A-
|
|
| |
|
|
|
|
||||||
|
Medix
Go-Live Support |
87.8 |
n=8
|
+2%
|
--
|
B+
|
B+
|
A
|
B+
|
B
|
|
50.0 |
100.0 |
|||||||||
Company/solution |
Trend
(2021-2022) |
 Culture |
 Loyalty |
 Operations |
 Product |
 Relationship |
 Value |
|
|
CSI Companies
CSI Healthcare IT Go-Live Support 96.5
n=32
COMMENTS
|
+2%
|
--
|
A+
|
A
|
A
|
A
|
A
|
|
|
Experis Health Solutions
ettain health Go-Live Support 93.9
n=33
COMMENTS
|
0%
|
--
|
A+
|
A
|
A
|
A-
|
A-
|
|
|
DeliverHealth
Go-Live Support (Nuance) 93.6
n=7
|
+9%
|
--
|
A
|
A
|
A-
|
A-
|
A
|
|
|
Medasource
Go-live Support 93.6
n=12
COMMENTS
|
0%
|
--
|
A+
|
A
|
A
|
A-
|
A-
|
|
|
Optimum Healthcare IT
Go-Live Support 92.8
n=17
COMMENTS
|
0%
|
--
|
A
|
A-
|
A
|
B+
|
A-
|
|
|
medSR
(MedMatica and Santa Rosa Staffing) medSR (formerly MedMatica and Santa Rosa) Go-Live Support 91.4
n=11
|
+5%
|
--
|
A
|
A-
|
A+
|
A-
|
B
|
|
|
Divurgent
Go-Live Support 91.3
n=12
COMMENTS
|
-1%
|
--
|
A
|
A-
|
A-
|
B
|
B+
|
|
|
The HCI Group
Go-Live Support 90.9
n=9
COMMENTS
|
+7%
|
--
|
A-
|
B+
|
A
|
B+
|
A-
|
|
|
Medix
Go-Live Support 87.8
n=8
|
+2%
|
--
|
B+
|
B+
|
A
|
B+
|
B
|
Company/solution
Censinet assessment N/A
culture
--
loyalty
A+
operations
A
relationship
A
services
A
value
A
COMMENTS
Censinet assessment N/A
culture
--
loyalty
A+
operations
A
relationship
A
services
A-
value
A-
COMMENTS
DeliverHealth
Go-Live Support (Nuance)
Go-Live Support (Nuance)
93.6
n=7
Censinet assessment N/A
culture
--
loyalty
A
operations
A
relationship
A-
services
A-
value
A
93.6
n=12
Censinet assessment N/A
culture
--
loyalty
A+
operations
A
relationship
A
services
A-
value
A-
COMMENTS
92.8
n=17
Censinet assessment N/A
culture
--
loyalty
A
operations
A-
relationship
A
services
B+
value
A-
COMMENTS
medSR
(MedMatica and Santa Rosa Staffing) medSR (formerly MedMatica and Santa Rosa) Go-Live Support
(MedMatica and Santa Rosa Staffing) medSR (formerly MedMatica and Santa Rosa) Go-Live Support
91.4
n=11
Censinet assessment N/A
culture
--
loyalty
A
operations
A-
relationship
A+
services
A-
value
B
91.3
n=12
Censinet assessment N/A
culture
--
loyalty
A
operations
A-
relationship
A-
services
B
value
B+
COMMENTS
90.9
n=9
Censinet assessment N/A
culture
--
loyalty
A-
operations
B+
relationship
A
services
B+
value
A-
COMMENTS
Medix
Go-Live Support
Go-Live Support
87.8
n=8
Censinet assessment N/A
culture
--
loyalty
B+
operations
B+
relationship
A
services
B+
value
B
Solutions Not Ranked
L
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
HCTec
Go-Live Support * L |
92.5 |
n=5
|
--
|
A
|
A-
|
A+
|
A-
|
B+
|
L
Company/solution |
Overall performance score (100-point scale)
|
Total evaluations |
|
HCTec
Go-Live Support * L culture
--
loyalty
A
operations
A-
relationship
A+
services
A-
value
B+
|
92.5 |
n=5
|
L
Company/solution
HCTec
Go-Live Support * L
Go-Live Support * L
92.5
n=5
n=5
culture
--
loyalty
A
operations
A-
relationship
A+
services
A-
value
B+
