Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2023 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2023 Best In Klas
 

Go-Live Support

 
 
 
 
 
 
 
A+ = >97.0
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
 
 
Ranked Solutions
Category average: 92.1
Services average: 89.7
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2022-2023)
Culture
Loyalty
Operations
Relationship
Services
Value
                   
Medasource
Go-Live Support  
KLAS comments icon
96.5
n=15
+3%
--
A+
A
A
A-
A
         
 
 
 
 
 
Tegria
Go-Live Support  
KLAS comments icon
95.3
n=8
N/A
--
A+
A-
A+
A-
A
         
 
 
 
 
 
Divurgent
Go-Live Support  
KLAS comments icon
94
n=10
+3%
--
A
A-
A+
B+
A
         
 
 
 
 
 
CSI Healthcare IT
Go-Live Support  
KLAS comments icon
93.8
n=31
-3%
--
A
A-
A
A-
A-
         
 
 
 
 
 
Experis Health Solutions
Experis Health (formerly ettain health) Go-Live Support  
KLAS comments icon
89.8
n=24
-4%
--
A-
A-
A
B+
B+
         
 
 
 
 
 
Optimum Healthcare IT
Go-Live Support  
KLAS comments icon
87.5
n=12
-6%
--
A-
B
A-
B+
B
 
50.0
100.0
 
Company/solution
Trend
(2022-2023)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Medasource
Go-Live Support
 
96.5
n=15
KLAS comments icon  COMMENTS
    +3%
--
A+
A
A
A-
A
Tegria
Go-Live Support
 
95.3
n=8
KLAS comments icon  COMMENTS
    N/A
--
A+
A-
A+
A-
A
Divurgent
Go-Live Support
 
94
n=10
KLAS comments icon  COMMENTS
    +3%
--
A
A-
A+
B+
A
CSI Healthcare IT
Go-Live Support
 
93.8
n=31
KLAS comments icon  COMMENTS
    -3%
--
A
A-
A
A-
A-
Experis Health Solutions
Experis Health (formerly ettain health) Go-Live Support
 
89.8
n=24
KLAS comments icon  COMMENTS
    -4%
--
A-
A-
A
B+
B+
Optimum Healthcare IT
Go-Live Support
 
87.5
n=12
KLAS comments icon  COMMENTS
    -6%
--
A-
B
A-
B+
B
Company/solution
 
Censinet assessment N/A
 
culture
--
loyalty
A+
operations
A
relationship
A
services
A-
value
A
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
A+
operations
A-
relationship
A+
services
A-
value
A
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
A
operations
A-
relationship
A+
services
B+
value
A
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
A
operations
A-
relationship
A
services
A-
value
A-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
A-
operations
A-
relationship
A
services
B+
value
B+
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
culture
--
loyalty
A-
operations
B
relationship
A-
services
B+
value
B
 
KLAS comments icon  COMMENTS
 
 
 
 
SolutionsNotRanked_Symbol  
Solutions Not Ranked
 


L        
Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Relationship
Services
Value
                 
DeliverHealth
(Nuance) Go-Live Support * L
86.9
n=8
--
B
A-
A
B-
B
       
 
 
 
 
 
HCTec
Go-Live Support *
L
95.5
n=3
--
A+
A
A+
A+
A-
       
 
 
 
 
 
The HCI Group
Go-Live Support *
L
71.8
n=4
--
D
D+
B
C-
C-
 

L        
Company/solution
Overall performance score (100-point scale)
Total
evaluations
     
DeliverHealth
(Nuance) Go-Live Support * L
culture
--
loyalty
B
operations
A-
relationship
A
services
B-
value
B
86.9
n=8
     
HCTec
Go-Live Support *
L
culture
--
loyalty
A+
operations
A
relationship
A+
services
A+
value
A-
95.5
n=3
     
The HCI Group
Go-Live Support *
L
culture
--
loyalty
D
operations
D+
relationship
B
services
C-
value
C-
71.8
n=4
 

L        

Company/solution
DeliverHealth
(Nuance) Go-Live Support * L
86.9
n=8
culture
--
loyalty
B
operations
A-
relationship
A
services
B-
value
B
 

HCTec
Go-Live Support * L
95.5
n=3
culture
--
loyalty
A+
operations
A
relationship
A+
services
A+
value
A-
 

The HCI Group
Go-Live Support * L
71.8
n=4
culture
--
loyalty
D
operations
D+
relationship
B
services
C-
value
C-
 
 
 
 
OtherNotablePerformances_Symbol  
Other notable performances in Go-Live Support Other notable performances
 


Solutions for which at least 100% of respondents answered yes.
Avoids charging for every little thing?
CSI Healthcare IT
CSI Healthcare IT Go-Live Support
n=30  100%
Divurgent
Divurgent Go-Live Support
n=10  100%
Experis Health (formerly ettain health)
Experis Health (formerly ettain health) Go-Live Support
n=24  100%
Medasource
Medasource Go-Live Support
n=15  100%
Optimum Healthcare IT
Optimum Healthcare IT Go-Live Support
n=11  100%
Tegria
Tegria Go-Live Support
n=8  100%
Would you buy again?
CSI Healthcare IT
CSI Healthcare IT Go-Live Support
n=31  100%
Divurgent
Divurgent Go-Live Support
n=10  100%
Medasource
Medasource Go-Live Support
n=15  100%
Tegria
Tegria Go-Live Support
n=8  100%
Avoids charging for every little thing?
CSI Healthcare IT
CSI Healthcare IT Go-Live Support
n=30  100%
Divurgent
Divurgent Go-Live Support
n=10  100%
Experis Health (formerly ettain health)
Experis Health (formerly ettain health) Go-Live Support
n=24  100%
Medasource
Medasource Go-Live Support
n=15  100%
Optimum Healthcare IT
Optimum Healthcare IT Go-Live Support
n=11  100%
Tegria
Tegria Go-Live Support
n=8  100%
 
Would you buy again?
CSI Healthcare IT
CSI Healthcare IT Go-Live Support
n=31  100%
Divurgent
Divurgent Go-Live Support
n=10  100%
Medasource
Medasource Go-Live Support
n=15  100%
Tegria
Tegria Go-Live Support
n=8  100%
 
 
 
 
 
 
 

Past Go-Live Support Awards