A+ = 93.0+
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 90.7
Services average: 89.7
Overall performance score (100-point scale) |
Trend (2023-2024) |
# of unique orgs |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|||
Optimum Healthcare IT
|
94.7 |
+8%
|
9
|
A+
|
A
|
A
|
A-
|
A
|
||
| |
|
|
|
|||||||
|
Medasource
|
91.6 |
-5%
|
12
|
A
|
B+
|
A
|
B+
|
B+
|
||
| |
|
|
|
|||||||
|
CSI Companies
CSI Healthcare IT
|
90.7 |
-3%
|
23
|
A
|
A-
|
A
|
B
|
B+
|
||
| |
|
|
|
|||||||
|
Experis Health Solutions
(formerly ettain health)
|
90.5 |
+1%
|
13
|
A-
|
A-
|
A
|
B
|
B+
|
||
| |
|
|
|
|||||||
|
Divurgent
|
80.7 |
-14%
|
6
|
B-
|
C+
|
B
|
C+
|
C+
|
||
50.0 |
100.0 |
|||||||||
90.7
23
loyalty
A
operations
A-
relationship
A
services
B
value
B+
loyalty
A-
operations
A-
relationship
A
services
B
value
B+
Solutions Not Ranked
Ordered alphabetically
L
|
Overall Performance Score (100-point scale) |
# of unique orgs |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
| Healthrise L | 98.1 |
4
|
A+
|
A+
|
A+
|
A+
|
A
|
| |
|
|
|
||||
| Tegria L | 91.5 |
4
|
A
|
B
|
A
|
A-
|
B+
|
| |
|
|
|
||||
| The HCI Group L | 56.5 |
3
|
F
|
F
|
D+
|
F
|
F
|
L
&nbps;
Healthrise
L
98.1
4
4
loyalty
A+
operations
A+
relationship
A+
services
A+
value
A
Tegria
L
91.5
4
4
loyalty
A
operations
B
relationship
A
services
A-
value
B+
The HCI Group
L
56.5
3
3
loyalty
F
operations
F
relationship
D+
services
F
value
F
