Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2021 Model.LastYear=2025 Model.ShowLoggedOut=True
 
 
 
2021 Best In Klas
 

Go-Live Support

 
 
2021 Best In KLAS Go-Live Support
Go-Live Support
 
 
Best in KLAS Winner
 


97.1
Overall Performance Score
(100-point scale)

 
 
A+ = 93.0+
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
 
 
Ranked Solutions
Market average: 91.7
Services average: 88.2
Grading Scale

Overall performance score
(100-point scale)
Trend
(2020-2021)
Total
evaluations
Loyalty
Operations
Relationship
Services
Value
                 
Engage (merged with Tegria)
Engage  
97.1
0%
n=8
A+
A
A+
A
A+
         
 
 
 
 
CSI Companies
CSI Healthcare IT  
KLAS comments icon
94.2
0%
n=30
A+
A
A
A-
A-
         
 
 
 
 
Medasource
 
KLAS comments icon
93.7
0%
n=23
A
A
A
A-
A-
         
 
 
 
 
Experis Health Solutions
ettain health  
KLAS comments icon
93.5
0%
n=33
A
A
A-
A-
A
         
 
 
 
 
HCTec
 
KLAS comments icon
92.3
0%
n=7
A
A-
A+
B
A-
         
 
 
 
 
Optimum Healthcare IT
 
KLAS comments icon
92.3
0%
n=13
A
A
A-
B
A-
         
 
 
 
 
Divurgent
 
KLAS comments icon
92.0
0%
n=14
A
A-
A
B
A-
         
 
 
 
 
medSR
Santa Rosa Consulting  
87.4
N/A
n=6
A-
A-
A
B
B-
         
 
 
 
 
DeliverHealth
Nuance  
85.9
0%
n=10
A-
A-
B+
B
B-
         
 
 
 
 
The HCI Group
 
KLAS comments icon
85.3
0%
n=21
B+
B
A-
B-
B-
 
50.0
100.0
 
Engage (merged with Tegria)
Engage
97.1
n=8
 
loyalty
A+
operations
A
relationship
A+
services
A
value
A+
 
 
loyalty
A+
operations
A
relationship
A
services
A-
value
A-
 
93.7
n=23
 
loyalty
A
operations
A
relationship
A
services
A-
value
A-
 
 
loyalty
A
operations
A
relationship
A-
services
A-
value
A
 
92.3
n=7
 
loyalty
A
operations
A-
relationship
A+
services
B
value
A-
 
 
loyalty
A
operations
A
relationship
A-
services
B
value
A-
 
92
n=14
 
loyalty
A
operations
A-
relationship
A
services
B
value
A-
 
medSR
Santa Rosa Consulting
87.4
n=6
 
loyalty
A-
operations
A-
relationship
A
services
B
value
B-
 
DeliverHealth
Nuance
85.9
n=10
 
loyalty
A-
operations
A-
relationship
B+
services
B
value
B-
 
85.3
n=21
 
loyalty
B+
operations
B
relationship
A-
services
B-
value
B-
 
 
 
 
 
 
 
 
 
 
 

Past Go-Live Support Awards

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