Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2021 Model.LastYear=2024 Model.ShowLoggedOut=True
 
 
 
2021 Best In Klas
 

Go-Live Support

 
 
 
 
 
2021 Best In KLAS Go-Live Support
Go-Live Support
 
 
Best in KLAS Winner
 


97.1
Overall Performance Score
 
 
 
 
A+ = >97.0
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
 
 
Ranked Solutions
Category average: 91.7
Services average: 88.2
Grading Scale

Company/solution
Overall performance score
(100-point scale)
Total
evaluations
Trend
(2020-2021)
Loyalty
Operations
Relationship
Services
Value
                 
Engage (merged with Tegria)
Engage  
97.1
n=8
0%
A+
A
A+
A
A+
         
 
 
 
 
CSI Healthcare IT
 
KLAS comments icon
94.2
n=30
0%
A+
A
A
A-
A-
         
 
 
 
 
Medasource
 
KLAS comments icon
93.7
n=23
0%
A
A
A
A-
A-
         
 
 
 
 
Experis Health Solutions
ettain health  
KLAS comments icon
93.5
n=33
0%
A
A
A-
A-
A
         
 
 
 
 
HCTec
 
KLAS comments icon
92.3
n=7
0%
A
A-
A+
B
A-
         
 
 
 
 
Optimum Healthcare IT
 
KLAS comments icon
92.3
n=13
0%
A
A
A-
B
A-
         
 
 
 
 
Divurgent
 
KLAS comments icon
92
n=14
0%
A
A-
A
B
A-
         
 
 
 
 
medSR
Santa Rosa Consulting  
87.4
n=6
N/A
A-
A-
A
B
B-
         
 
 
 
 
DeliverHealth
Nuance  
85.9
n=10
0%
A-
A-
B+
B
B-
         
 
 
 
 
The HCI Group
 
KLAS comments icon
85.3
n=21
0%
B+
B
A-
B-
B-
 
50.0
100.0
 
Company/solution
Trend
(2020-2021)
KLAS Culture Icon
Culture
KLAS Loyalty Icon
Loyalty
KLAS Operations Icon
Operations
KLAS Product Icon
Product
KLAS Relationship Icon
Relationship
KLAS Value Icon
Value
                 
Engage (merged with Tegria)
Engage
 
97.1
n=8
    0%
A+
A
A+
A
A+
CSI Healthcare IT
 
94.2
n=30
KLAS comments icon  COMMENTS
    0%
A+
A
A
A-
A-
Medasource
 
93.7
n=23
KLAS comments icon  COMMENTS
    0%
A
A
A
A-
A-
Experis Health Solutions
ettain health
 
93.5
n=33
KLAS comments icon  COMMENTS
    0%
A
A
A-
A-
A
HCTec
 
92.3
n=7
KLAS comments icon  COMMENTS
    0%
A
A-
A+
B
A-
Optimum Healthcare IT
 
92.3
n=13
KLAS comments icon  COMMENTS
    0%
A
A
A-
B
A-
Divurgent
 
92
n=14
KLAS comments icon  COMMENTS
    0%
A
A-
A
B
A-
medSR
Santa Rosa Consulting
 
87.4
n=6
    N/A
A-
A-
A
B
B-
DeliverHealth
Nuance
 
85.9
n=10
    0%
A-
A-
B+
B
B-
The HCI Group
 
85.3
n=21
KLAS comments icon  COMMENTS
    0%
B+
B
A-
B-
B-
Company/solution
Engage (merged with Tegria)
Engage
97.1
n=8
 
Censinet assessment N/A
 
loyalty
A+
operations
A
relationship
A+
services
A
value
A+
 
 
Censinet assessment N/A
 
loyalty
A+
operations
A
relationship
A
services
A-
value
A-
 
KLAS comments icon  COMMENTS
93.7
n=23
 
Censinet assessment N/A
 
loyalty
A
operations
A
relationship
A
services
A-
value
A-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
loyalty
A
operations
A
relationship
A-
services
A-
value
A
 
KLAS comments icon  COMMENTS
92.3
n=7
 
Censinet assessment N/A
 
loyalty
A
operations
A-
relationship
A+
services
B
value
A-
 
KLAS comments icon  COMMENTS
 
Censinet assessment N/A
 
loyalty
A
operations
A
relationship
A-
services
B
value
A-
 
KLAS comments icon  COMMENTS
92
n=14
 
Censinet assessment N/A
 
loyalty
A
operations
A-
relationship
A
services
B
value
A-
 
KLAS comments icon  COMMENTS
medSR
Santa Rosa Consulting
87.4
n=6
 
Censinet assessment N/A
 
loyalty
A-
operations
A-
relationship
A
services
B
value
B-
 
DeliverHealth
Nuance
85.9
n=10
 
Censinet assessment N/A
 
loyalty
A-
operations
A-
relationship
B+
services
B
value
B-
 
85.3
n=21
 
Censinet assessment N/A
 
loyalty
B+
operations
B
relationship
A-
services
B-
value
B-
 
KLAS comments icon  COMMENTS
 
 
 
 
 
 
 
 
 
 

Past Go-Live Support Awards