A+ = >95.0
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Category average: 80.4
Software average: 80.3
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2022-2023) |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
|
Fujifilm
Synapse VNA (TeraMedica) 
|
88.3 |
n=28
|
+2%
|
B
|
A-
|
B
|
B+
|
A-
|
A
|
|
| |
|
|
|
|
||||||
|
Merative
(formerly IBM) Merge VNA
|
81.7 |
n=31
|
-4%
|
B-
|
B
|
B
|
B
|
B
|
B-
|
|
| |
|
|
|
|
||||||
|
Philips
Enterprise Repository Vue Archive (Carestream)
|
81.5 |
n=23
|
N/A
|
B-
|
B
|
B
|
B
|
B-
|
B
|
|
| |
|
|
|
|
||||||
|
AGFA HealthCare
Agfa HealthCare Enterprise Imaging VNA
|
76.5 |
n=18
|
+2%
|
C
|
B-
|
B-
|
B-
|
B-
|
D+
|
|
| |
|
|
|
|
||||||
|
Mach7 Technologies
Mach7 Vendor Neutral Archive
|
75.7 |
n=17
|
-6%
|
C
|
C
|
C
|
B-
|
C
|
B-
|
|
| |
|
|
|
|
||||||
|
Hyland
Acuo
|
74.2 |
n=27
|
-1%
|
C-
|
C
|
C
|
B-
|
C+
|
C
|
|
| |
|
|
|
|
||||||
|
GE HealthCare
Centricity Clinical Archive Solution
|
73.4 |
n=17
|
-1%
|
D+
|
C-
|
B-
|
B-
|
C
|
C
|
|
50.0 |
100.0 |
|||||||||
Company/solution |
Trend
(2022-2023) |
 Culture |
 Loyalty |
 Operations |
 Product |
 Relationship |
 Value |
|
|
Fujifilm
Synapse VNA (TeraMedica) 88.3
n=28
COMMENTS
|
+2%
|
B
|
A-
|
B
|
B+
|
A-
|
A
|
|
|
Merative
(formerly IBM) Merge VNA 81.7
n=31
COMMENTS
|
-4%
|
B-
|
B
|
B
|
B
|
B
|
B-
|
|
|
Philips
Enterprise Repository Vue Archive (Carestream) 81.5
n=23
COMMENTS
|
N/A
|
B-
|
B
|
B
|
B
|
B-
|
B
|
|
|
AGFA HealthCare
Agfa HealthCare Enterprise Imaging VNA 76.5
n=18
COMMENTS
|
+2%
|
C
|
B-
|
B-
|
B-
|
B-
|
D+
|
|
|
Mach7 Technologies
Mach7 Vendor Neutral Archive 75.7
n=17
COMMENTS
|
-6%
|
C
|
C
|
C
|
B-
|
C
|
B-
|
|
|
Hyland
Acuo 74.2
n=27
COMMENTS
|
-1%
|
C-
|
C
|
C
|
B-
|
C+
|
C
|
|
|
GE HealthCare
Centricity Clinical Archive Solution 73.4
n=17
COMMENTS
|
-1%
|
D+
|
C-
|
B-
|
B-
|
C
|
C
|
Company/solution
88.3
n=28
Censinet assessment N/A
culture
B
loyalty
A-
operations
B
product
B+
relationship
A-
value
A
COMMENTS
81.7
n=31
Censinet assessment N/A
culture
B-
loyalty
B
operations
B
product
B
relationship
B
value
B-
COMMENTS
Censinet assessment N/A
culture
B-
loyalty
B
operations
B
product
B
relationship
B-
value
B
COMMENTS
Censinet assessment N/A
culture
C
loyalty
B-
operations
B-
product
B-
relationship
B-
value
D+
COMMENTS
Censinet assessment N/A
culture
C
loyalty
C
operations
C
product
B-
relationship
C
value
B-
COMMENTS
74.2
n=27
Censinet assessment N/A
culture
C-
loyalty
C
operations
C
product
B-
relationship
C+
value
C
COMMENTS
Censinet assessment N/A
culture
D+
loyalty
C-
operations
B-
product
B-
relationship
C
value
C
COMMENTS
Solutions Not Ranked
L
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
InsiteOne
Unified Clinical Archive * L |
74.9 |
n=6
|
C
|
C
|
B
|
C
|
B+
|
C
|
| |
|
|
|
|
||||
|
Optum
Change Healthcare Image Repository * [NR] L |
90.2 |
n=7
|
A-
|
A
|
B+
|
B+
|
A-
|
A-
|
| |
|
|
|
|
||||
|
Sectra
VNA * L |
94.5 |
n=14
|
A+
|
A+
|
A
|
A
|
A+
|
A
|
L
Company/solution |
Overall performance score (100-point scale)
|
Total evaluations |
|
InsiteOne
Unified Clinical Archive * L culture
C
loyalty
C
operations
B
product
C
relationship
B+
value
C
|
74.9 |
n=6
|
|
Optum
Change Healthcare Image Repository * [NR] L culture
A-
loyalty
A
operations
B+
product
B+
relationship
A-
value
A-
|
90.2 |
n=7
|
|
Sectra
VNA * L culture
A+
loyalty
A+
operations
A
product
A
relationship
A+
value
A
|
94.5 |
n=14
|
L
Company/solution
InsiteOne
Unified Clinical Archive * L
Unified Clinical Archive * L
74.9
n=6
n=6
culture
C
loyalty
C
operations
B
product
C
relationship
B+
value
C
Optum
Change Healthcare Image Repository * [NR] L
Change Healthcare Image Repository * [NR] L
90.2
n=7
n=7
culture
A-
loyalty
A
operations
B+
product
B+
relationship
A-
value
A-
Sectra
VNA * L
VNA * L
94.5
n=14
n=14
culture
A+
loyalty
A+
operations
A
product
A
relationship
A+
value
A
Other notable performances in Vendor Neutral Archive (VNA)
Other notable performances
Solutions for which at least 95% of respondents answered yes.
Avoids charging for every little thing?
Fujifilm
Fujifilm Synapse VNA (TeraMedica)
Fujifilm Synapse VNA (TeraMedica)
n=25 100%
Part of long-term plans?
Fujifilm
Fujifilm Synapse VNA (TeraMedica)
Fujifilm Synapse VNA (TeraMedica)
n=26 96%
Avoids charging for every little thing?
Fujifilm
Fujifilm Synapse VNA (TeraMedica)
Fujifilm Synapse VNA (TeraMedica)
n=25 100%
Part of Long Term Plans?
Fujifilm
Fujifilm Synapse VNA (TeraMedica)
Fujifilm Synapse VNA (TeraMedica)
n=26 96%
