Casamba Home Health & Hospice (Home Health EHR)
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Paul Hess
Senior Research Director
KLAS Senior Research Director - Paul Hess
 
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Director

The vendor was majorly restructured right around the time that NetHealth bought them. Things have...

Jun 2022
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Director

There was an incentive when we signed the contract with Forcura that if we did an integration before...

Jun 2022
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Director

Forcura's implementation with NetHealth's system and with us has been great, but from a NetHealth...

Jun 2022
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Director

The vendor has all sorts of webinars, accessible knowledge, tools, guides, and handouts, minus...

Jun 2022
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Director

The web and support teams work 24/7 now, or just about. When we are placing tickets, responses do...

Jun 2022
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Director

Net Health is working on getting their lists over to the web. Their workflow activity monitor,...

Jun 2022
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Analyst/Coordinator

Volunteer workflows in the system are the worst, and bereavement workflows are very difficult as...

Mar 2022
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Analyst/Coordinator

When we put in tickets, they don’t get answered. We put in issues with the software but don’t hear...

Mar 2022
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Analyst/Coordinator

I don’t think the vendor organization is very interested in expanding the product or making it better....

Mar 2022
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Analyst/Coordinator

We have a vendor representative who is better than our previous person. Our previous representative...

Mar 2022
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Analyst/Coordinator

There was a lot on the vendor's road map. We purchased some things with our eyes wide open, knowing...

Mar 2022
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Analyst/Coordinator

I think the vendor has avoided charging for every little thing. We got a pretty all-inclusive...

Mar 2022
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Analyst/Coordinator

Updates to the system are problematic. Typically when there is another update, other vendors fix...

Mar 2022
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Analyst/Coordinator

I thought the vendor did a good job on the implementation and training. The initial training was...

Mar 2022
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Analyst/Coordinator

Nothing in the system has worked very well. We have had issues with integrating our document...

Mar 2022
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Analyst/Coordinator

The ease of use is one of the better parts of this system. For most clinicians, the system is user...

Mar 2022
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Analyst/Coordinator

The reporting in the system is very lacking, and integrations with other sources are much needed. It...

Mar 2022
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