Cerner Millennium PowerChart/CommunityWorks Clinicals
Filtered view: (Large - Over 200 Beds)

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User Commentary

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Director

Overall, I would recommend Millennium PowerChart to others, but I would point out the shortfalls of...

Jul 2022
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Director

Millennium PowerChart is modifiable and has the flexibility to adjust to our specific needs.

Jul 2022
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Director

Cerner needs to quit charging extra for every update or program improvement. We need a more...

Jul 2022
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Analyst/Coordinator

We haven't had a ton of complaints since implementing Cerner's system, and that has been wonderful.

Jul 2022
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Analyst/Coordinator

I would like it if Cerner would give us a bit clearer road map of where their product is going. That...

Jul 2022
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Analyst/Coordinator

Everybody hates Cerner’s care plans. They are difficult to teach and use. There has to be a better...

Jul 2022
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Analyst/Coordinator

Cerner offers training videos that are really nice.

Jul 2022
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Manager

We are working closely with the Cerner team. I like Cerner's interoperability team. We have standing...

Jul 2022
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Nurse

We receive executive involvement, but I am not sure that the executives that we speak to are...

Jun 2022
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Nurse

We haven't seen any improvements to the system at all. Our satisfaction rates for the system are...

Jun 2022
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Nurse

Cerner's support team is very shorthanded. The vendor's managers have to run calls every week and...

Jun 2022
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Nurse

We would like certain things to be mandatory in the system so that we can meet our goals and make...

Jun 2022
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Nurse

The system's upgrades are terrible. We don't just have little issues with things like text or font...

Jun 2022
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Nurse

Cerner always promises that their product will never go down. However, that is not the case. The...

Jun 2022
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Nurse

When we first bought the system, Cerner convinced us that it would work with every solution in every...

Jun 2022
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Nurse

The system's ease of use isn't that bad. The system is promising, and it looks good. The product is...

Jun 2022
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Director

Cerner has always overpromised. There is just a lot of redundant charting in the system, and the...

Jun 2022
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Director

With Cerner, they are always trying to sell us more things, but they are pretty responsive. They...

Jun 2022
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Manager

The benefit of implementing Millennium PowerChart was that we were able to drastically increase our...

Jun 2022
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Director

I don't really see any shortcomings with Cerner's product. It seems to be well integrated. But...

Jun 2022
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Director

We see a hole between the patient registration side and the clinical side. That makes doing things,...

Jun 2022
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Director

Cerner nickel-and-dimes somewhat. Every time we turn around, we have to pay for a consultant to do something....

Jun 2022
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Manager

Cerner charges for a little bit of everything. I feel more nickel-and-dimed for some of the...

Jun 2022
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Manager

We want to see functionality for the health information management area. There is a lack of...

Jun 2022
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Manager

We have had a good experience with Millennium PowerChart. It has been a learning experience for the...

Jun 2022
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VP/Other Executive

Cerner has something called a gold standard report, which is what all our reporting is based on, and...

Jun 2022
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VP/Other Executive

There hasn't really been anything new for Millennium PowerChart in quite some time.

Jun 2022
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VP/Other Executive

I was not involved in the decision to go with Cerner's system. I would never buy Cerner's system....

Jun 2022
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VP/Other Executive

Every aspect of the vendor's support model has changed in the last year, and Cerner has reorganized...

Jun 2022
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VP/Other Executive

Cerner just made the big Oracle change, but I don't think we will see a dramatic change in a year....

Jun 2022
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Director

Cerner is very good at building long-term relationships and working with us to reach our mutual...

Jun 2022
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Director

The training and availability of classes from Cerner for our analysts have been challenging. A lot...

Jun 2022
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Director

Getting Cerner's support people to escalate some of our issues has been challenging. There is a lot...

Jun 2022
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CIO

Our challenges are all over the place. We didn’t have an enterprise medical record strategy where we...

Jun 2022
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CIO

I think like a lot of hospitals, we felt it when Cerner got the DoD contract. Resources became...

Jun 2022
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CIO

I am not seeing anything innovative from Cerner.

Jun 2022
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CIO

We have a love-hate relationship with Cerner. Sometimes we feel like we are on the right path with...

Jun 2022
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CIO

We were able to leverage the tool to make the distribution of vaccines extremely efficient and...

Jun 2022
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Nurse

If we run out of support hours with Cerner, we basically have to cut a check before we can get...

Jun 2022
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Nurse

Cerner hasn't kept all of the promises that they have made. We are very dissatisfied with them. We...

Jun 2022
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CMIO

There are some features inside PowerChart that are really great, and there are some that are...

Jun 2022
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CMIO

To improve our experience, I would have Cerner work on their people. Cerner needs to teach their...

Jun 2022
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Analyst/Coordinator

If we really need something fixed, we can escalate the issue up through Cerner. But when Cerner got...

Jun 2022
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Analyst/Coordinator

I like how Cerner's system works compared to other charting systems. However, our end users and...

Jun 2022
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VP/Other Executive

The implementation services and upgrades from Cerner are okay, but the implementation is kind of...

May 2022
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VP/Other Executive

The vendor supports interoperability a lot, and they are always interested in helping us integrate...

May 2022
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Physician

When we onboard new physicians, the vendor gives us training. The training is still very bulky...

May 2022
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Physician

There were no best practices put in place on the system. The vendor rushed the system out. They came...

May 2022
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Physician

Other vendors are having to compensate for Cerner’s lack of integration, not the other way around.

May 2022
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Physician

The system has basic packages. The vendor gives us the pricing and shows off one thing in their...

May 2022
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Physician

The system does work really well. It would be a lot easier if the system were customized to work...

May 2022
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Director

Cerner has had a lot of turnover, and their responsiveness has definitely been impacted. That is...

May 2022
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Director

We are a longtime Cerner customer and have been satisfied with Cerner’s product.

Apr 2022
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Director

We have had a couple of glitches with Millennium PowerChart that we haven't known about.

Apr 2022
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Director

Cerner’s support people work very well with us when we have server issues. They are proactive and...

Apr 2022
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Director

When we get an agreement with Cerner, we have to do a lot of haggling. The vendor puts everything in...

Apr 2022
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Director

Cerner has a robust upgrade team. We are doing some work with that team, and our last upgrade went...

Apr 2022
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Director

Millennium PowerChart presents a vast amount of information to the end user. When users first look...

Apr 2022
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Director

We work with an executive who either comes on-site or meets with us regularly. They advocate for us,...

Apr 2022
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CIO

The system is so sophisticated and complicated that we have adoption challenges. If we don’t use the...

Apr 2022
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CMIO

We are looking forward to seeing our familiarity and competence with the new technology platform...

Apr 2022
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CMIO

We would like the vendor to provide awareness of what is available within their system and what is...

Apr 2022
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CIO

We have agreed to partner with Cerner’s upgrade center managed services, and that contract is going...

Apr 2022
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CIO

Our integration with Cerner is slightly better than normal. We have some additional goals, and we...

Apr 2022
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CIO

We have a solid support team from Cerner. We have had zero unplanned outages, and our upgrades have...

Apr 2022
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CIO

Millennium PowerChart works well and as designed. We are expanding the EMR into more facilities and...

Apr 2022
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CIO

The folks at Cerner are listening to us and the challenges we present to them. We can influence...

Apr 2022
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CIO

Cerner seems to be primarily focused on the acute care market, so we are making a huge impact with...

Apr 2022
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Manager

I wouldn’t buy Cerner's system again because I love Epic's system. I am not sure where our...

Mar 2022
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Manager

Our interactions with Cerner have been satisfactory, but I wish Cerner would turn issues around more...

Mar 2022
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Manager

Cerner needs to keep an eye on the ease of protocol development. That is an area where Cerner's...

Mar 2022
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CIO

When we did our last upgrade with Millennium PowerChart, the system downgraded a little bit with...

Mar 2022
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CIO

Millennium PowerChart may have some deficiencies, but it is working very well despite those. The...

Mar 2022
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CIO

Millennium PowerChart is consistent with industry standards. My nurses are very pleased with it. We...

Mar 2022
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Nurse

We have to train our people in-house. We can't do training through Cerner. Cerner just gives us...

Mar 2022
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Nurse

I think that Millennium PowerChart works as promoted. The product drives measurable outcomes, but it...

Mar 2022
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Nurse

We do a lot of customizations to Millennium PowerChart, but there are some parts of the system that...

Mar 2022
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Nurse

There are some upgrades coming for the system that I hope will simplify its charts. There are also...

Mar 2022
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Nurse

Millennium PowerChart became easier to use once we got used to it. It is a little more streamlined...

Mar 2022
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Nurse

Searching for certain things in Millennium PowerChart takes a lot of work. We can't just type...

Mar 2022
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Nurse

We have to go through our IT department if we need something from Cerner, but Cerner usually...

Mar 2022
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Nurse

I think that our satisfaction with the product will increase in the future because the vendor will...

Mar 2022
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Director

We are totally a Cerner shop. We are invested in Millennium PowerChart, and we are trying to make it...

Mar 2022
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Director

EMRs place a very real burden on providers by distracting them from the business of taking care of...

Mar 2022
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Director

We have more flexibility when it comes to doing things in Millennium PowerChart than we do in other...

Mar 2022
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Director

There are some very basic functionalities in Millennium PowerChart that don't work well. We use...

Mar 2022
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Director

The product has a family history tool that is shared across our organization. That is very...

Mar 2022
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Director

Cerner is pretty responsive. We feel like we are a constant development partner for Cerner.

Mar 2022
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Director

Cerner has a tendency to charge for things in an à la carte way. We have global contracts for...

Mar 2022
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Director

There is too much data that comes through the system half-baked. When Cerner helps us build, they...

Mar 2022
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Director

The change in Cerner's leadership people has been phenomenal. That change is the best thing since...

Mar 2022
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Director

Within the product, there are no places for patient stories. It is hard to curate a good summary...

Mar 2022
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Director

Unfortunately, with all of the customization that is possible in the product, we always have to be...

Mar 2022
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VP/Other Executive

I don't recommend Millennium PowerChart to anybody. It is okay as a lab product, but there is a...

Mar 2022
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VP/Other Executive

Generally, our internal team takes the first call when we have issues. If that team can't resolve...

Mar 2022
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Analyst/Coordinator

One issue that we have had with Cerner's implementations is that they have too much flexibility....

Mar 2022
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Analyst/Coordinator

Millennium PowerChart is flexible in some areas, but it is inflexible in others. That inflexibility...

Mar 2022
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VP/Other Executive

Cerner’s CommunityWorks environment allows organizations like us to have one of the top EMR...

Mar 2022
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VP/Other Executive

I would like Cerner to better monitor state and federal regulations as they apply to quality...

Mar 2022
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VP/Other Executive

CommunityWorks Clinical Suite is complex because healthcare is complex. For brand new users who have...

Mar 2022
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VP/Other Executive

I would buy Millennium PowerChart again. The product does what it is supposed to do, though not...

Mar 2022
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VP/Other Executive

Cerner’s charges are fine for the core technology pieces. We get a fair price for value there, but...

Mar 2022
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VP/Other Executive

Cerner needs to work on the UX design of Millennium PowerChart. It is getting aged, is not...

Mar 2022
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VP/Other Executive

The core issue with support is Cerner doesn't have the right number of resources applied, so they...

Mar 2022
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VP/Other Executive

Interoperability with Millennium PowerChart is excellent. We can connect with multiple sites and...

Mar 2022
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VP/Other Executive

Cerner stays on top of regulatory requirements. They seem to be one step ahead. Sometimes they are...

Mar 2022
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Manager

For the most part, the system is pretty easy to use. It is easy to find orders in the system. It is...

Mar 2022
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Manager

Sometimes the system can be a little slow as far as connectivity goes. We have also had difficulties...

Mar 2022
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Analyst/Coordinator

Across the continuum, our staff members have issues with how Cerner works, especially with the...

Feb 2022
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Analyst/Coordinator

During the demo, no one picked up on the workflow issues. Cerner’s people only showed us the end...

Feb 2022
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Director

Millennium PowerChart has been very different than the Epic system I used previously. Cerner and...

Feb 2022
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Director

Cerner does their best to charge us as much as they can for every little thing.

Feb 2022
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Director

Cerner's executive involvement has gotten better.

Feb 2022
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Manager

We did all we could do to track down someone from Cerner who was empowered to solve our problem. We...

Feb 2022
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Manager

Cerner has been a nightmare. We tried to implement their product across the entire health system,...

Feb 2022
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Manager

We get the out-of-the-box package from Cerner, but if we ask for anything else, they say that they...

Feb 2022
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Manager

Cerner was present for the implementation, but they weren't terribly helpful. We felt like there...

Feb 2022
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Manager

The product doesn't do everything we thought it would do, but it functions. Our future satisfaction...

Feb 2022
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Manager

We are losing money in uncaptured revenue. Cerner sold us all kinds of bells and whistles on the...

Feb 2022
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Manager

There are a lot of places in the product where we can duplicate documentation. When we are trying to...

Feb 2022
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Manager

We are moving forward with integration and interoperability. The doctors are now doing their things...

Feb 2022
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Manager

When the vendor shows us a demo of the product, they say the functionality can make sugar and...

Feb 2022
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Manager

The system functions about 80% of the time, but something falls out and the system stops working...

Feb 2022
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CNO

Driving best practices with Millennium PowerChart is difficult at times because there are too many...

Feb 2022
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CNO

Cerner absolutely brings forward and produces new software solutions. Millennium PowerChart does a...

Feb 2022
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CNO

Having a seamless patient story is important. Pulling everything together in one place is sometimes...

Feb 2022
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CMIO

The vendor does not keep all of their promises. We were promised a workable ambulatory product for...

Feb 2022
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CMIO

We have an alignment agreement with the vendor, and there have been a couple of things that the...

Feb 2022
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Manager

I see the invoices for the system, and I do feel like Cerner charges for pretty much every little...

Feb 2022
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Manager

I often feel like we take our workflow and best practices to Cerner more times than not. I don’t...

Feb 2022
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Manager

For the most part, the system works as expected, but I don’t think it is perfect. We have been able...

Feb 2022
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CMIO

Cerner has really dropped the ball. There were some things we needed as soon as possible. We were...

Feb 2022
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Physician

Millennium PowerChart has not met our needs in the ambulatory space, and the vendor has not been...

Feb 2022
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Physician

I don’t know how the acquisition of Cerner is going to impact us. My hope is that the acquisition...

Feb 2022
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Physician

Cerner lets us know about things other customers have, and we have pretty high-level executive...

Feb 2022
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CIO

One of Cerner's executives is really personable. They have met with groups of physicians and toured...

Feb 2022
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CIO

I don't see the integration between Oracle's ERP system and Millennium PowerChart becoming better...

Feb 2022
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(0)
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CIO

Oracle can't help Cerner with their revenue cycle, so Cerner is on their own for that. However,...

Feb 2022
||
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CIO

We wonder whether Cerner will have to do retention programs so that their talent doesn't flee. When...

Feb 2022
||
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Analyst/Coordinator

I enjoy using and working with Millennium PowerChart. It is a stable platform.

Feb 2022
||
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Analyst/Coordinator

Cerner needs to update Millennium PowerChart. The GUI looks old, and some features are becoming...

Feb 2022
||
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Analyst/Coordinator

Cerner is good with interoperability and has a lot of options there, but they need to improve their...

Feb 2022
||
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Analyst/Coordinator

My main issue with Cerner products is that Cerner's support has dropped off the face of the earth....

Feb 2022
||
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Analyst/Coordinator

Our organization has a contract with Cerner for support services, but Cerner gets around that by...

Feb 2022
||
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Analyst/Coordinator

Cerner is really struggling to manage the solutions on their cloud infrastructure. We have discussed...

Feb 2022
||
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CIO

Oracle brings technology experts to the table. That is helpful. I don't have any concerns about...

Feb 2022
||
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CIO

I have heard about why Oracle's acquisition of Cerner will be good for Oracle, but I haven't heard...

Feb 2022
||
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CIO

Cerner doesn't like the results that they have been getting, so they aren't doing KLAS' customer...

Feb 2022
||
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CIO

Cerner's clients could really benefit from a forum. Their clients may meet occasionally, but those...

Feb 2022
||
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CIO

Lights On Network is pretty good. A bunch of organizations signed up for it. I would like Cerner to...

Feb 2022
||
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CIO

Oracle is a world-class software developer, so they won't develop fragmented solutions. They might...

Feb 2022
||
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VP/Other Executive

The product is improving. Cerner has really taken feedback from clinicians and is trying to improve...

Jan 2022
||
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VP/Other Executive

Sometimes, Cerner’s tools are very complicated and busy, and that causes clinicians to miss data....

Jan 2022
||
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CIO

Every time we need to interface another vendor's system with Millenium PowerChart, Cerner charges us...

Jan 2022
||
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CIO

Cerner has a standard platform across all organizations. The system is all for one and one for all....

Jan 2022
||
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Director

The product stalls and is clunky. It isn't maintained, or at least our installation isn't kept up to...

Jan 2022
||
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Director

To contact support, we place a phone call, and the issue has to go to the Cerner team, but we are...

Jan 2022
||
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Director

I can't recommend the product to others. If an organization gets Cerner, I would tell that...

Jan 2022
||
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Director

One of our issues is that we have never had a standard Cerner installation. We always customize the...

Jan 2022
||
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Director

When we have issues with transcription accuracy, we always get an excuse from Cerner, such as us not...

Jan 2022
||
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Director

Because of the way the contract is set, any fix is a charge item and takes forever for Cerner to do....

Jan 2022
||
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Director

The product is cumbersome and isn't easy or fluid. Using the system isn't like downloading an app on...

Jan 2022
||
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Director

The product doesn't support integration. It has very slow interfaces between the laboratory and the...

Jan 2022
||
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CIO

I feel like Cerner has lost their vision as an organization. Their decision to move to RevElate is...

Jan 2022
||
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CIO

In terms of implementations, Cerner could help clients more if they would take all of the...

Jan 2022
||
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CIO

Millennium PowerChart gives us a lot of flexibility. The ease of use depends on how we implement the...

Jan 2022
||
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CIO

I think that Cerner is feeling the same staffing issues that everybody has been feeling in the US,...

Jan 2022
||
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CIO

Cerner tries to get out there proactively with customers, but Cerner provides more of a sales pitch...

Jan 2022
||
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Manager

We are nearing the end of our contract with Cerner, and if we want to make a change, now is the...

Jan 2022
||
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Manager

Oracle’s acquisition of Cerner could be really good, but it could also go the other way. We just...

Jan 2022
||
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Manager

Cerner is just too big. They make promises sometimes and then are unable to keep those promises.

Jan 2022
||
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Manager

An ongoing issue with Cerner is that everything we do requires an uplift and a fee, even if we are...

Jan 2022
||
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Manager

It would be nice if Cerner had some sort of curriculum, like a certificate that says what training...

Jan 2022
||
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Manager

Since we have had the Cerner system, we have noticed that they have had problems with code. Every...

Jan 2022
||
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Manager

Cerner has had a round of layoffs, and support has really declined lately. There are so many things...

Jan 2022
||
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Analyst/Coordinator

Millennium PowerChart is extremely outdated and a little difficult to use. I have been using the...

Jan 2022
||
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CMIO

The system lacks functionality. Cerner has been lagging behind their competitors in the market in...

Dec 2021
||
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CMIO

The system is intuitive and easy to use, but we have a problem because the system doesn't have what...

Dec 2021
||
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CMIO

Our main representative is very effective, and they do what they can. If anyone can get us through...

Dec 2021
||
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CMIO

We are required to do a lot of things because of regulations and requirements, but the system seems...

Dec 2021
||
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CIO

For the most part, Millennium PowerChart worked well for us. We have had challenges with it here and...

Dec 2021
||
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CIO

We have Cerner systems across the board. That has been fantastic for us because we can integrate the...

Dec 2021
||
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CIO

We are frustrated with things from a governance perspective. We used to push the envelope with our...

Dec 2021
||
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CIO

Some of Cerner's challenges are with their IT work, structure, and support. Those areas haven't been...

Dec 2021
||
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Director

If I could make the decision and had all the money in the world, there is another EMR aside from...

Dec 2021
||
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Director

I don't really think Cerner keeps their promises. They have come around recently to readdress a lot...

Dec 2021
||
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Director

Some people may have a different opinion, but I think we receive our money's worth from Cerner....

Dec 2021
||
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Director

Millennium PowerChart is a good clinical system. We are to the point where we need to decide whether...

Dec 2021
||
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Director

Millennium PowerChart's strength is the order sets. I like the robust power plans that we have; they...

Dec 2021
||
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Nurse

Cerner promised that we would have a couple of reports at the go-live, and we have those reports...

Dec 2021
||
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Nurse

We have several examples of when Cerner wanted to charge us for something that we didn’t feel we...

Dec 2021
||
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Nurse

Cerner certainly needs to work on functionality in a certain area of care. Orders are very...

Dec 2021
||
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Nurse

We have an assigned support person who is proactive. If we have issues that require escalation, we...

Dec 2021
||
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Nurse

Cerner provides lots of education on their website. There is so much information that it is almost...

Dec 2021
||
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Nurse

The things that are going well with the system are communication and the ease of logging in. When we...

Dec 2021
||
(0)
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Director

Cerner's application management services has oftentimes been abysmal. There have been lost tickets,...

Dec 2021
||
(0)
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Director

Everything with Cerner is an add-on that requires a new contract. Everything always costs more.

Dec 2021
||
(0)
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Director

The interfacing for Millennium PowerChart is really clunky. Maintaining things like provider...

Dec 2021
||
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Director

There are things missing in Millennium PowerChart, like eCQMs. It is also very hard for the handoff...

Dec 2021
||
(0)
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Director

We had Cerner analysts come on-site and build out the functionality for a lot of our specialties....

Dec 2021
||
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Manager

We had a lot of executive assistance with the system, so I would rate the vendor high for that.

Dec 2021
||
(0)
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CNIO

I am hoping that Cerner's new CEO will do what he says he is going to do. I will believe it when I...

Dec 2021
||
(0)
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CNIO

The vendor's support people are really responsive. They are good, but that doesn't necessarily mean...

Dec 2021
||
(0)
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CNIO

The vendor tells us to submit things and ideas through the portal, but that doesn't mean we are...

Dec 2021
||
(0)
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CNIO

The system is not the greatest, but it is okay. I want a modernized solution. The quality of the...

Dec 2021
||
(0)
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CNIO

The vendor could evolve the nursing-documentation view in the system. A lot of EHR companies design...

Dec 2021
||
(0)
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CNIO

I would recommend that Cerner look at how orders are managed. The transitions of care become really...

Dec 2021
||
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Analyst/Coordinator

Clients can build out interoperability with Millennium PowerChart, and we have access to Cerner's...

Dec 2021
||
(0)
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Analyst/Coordinator

Cerner is forcing clients to go to the cloud. There is no way to keep the system on premises, and...

Dec 2021
||
(0)
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Analyst/Coordinator

Millennium PowerChart is comparable to other solutions on the market today. It is similar to Epic's...

Dec 2021
||
(0)
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Analyst/Coordinator

Implementing various modules that we get access to through Millennium PowerChart has been a rocky...

Dec 2021
||
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Director

Our long-term plan is that Cerner will remain our EMR partner. My organization would purchase...

Nov 2021
||
(0)
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CIO

The system has good capabilities. Cerner's bread and butter is their acute and ambulatory EMR, but...

Nov 2021
||
(0)
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CIO

David Feinberg is pretty active. He is getting out there. He is trying to say all the right things....

Nov 2021
||
(0)
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CIO

We are using another vendor's system for virtual health, and we must do better. Cerner is probably...

Nov 2021
||
(0)
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CIO

Cerner doesn't have a road map. They are nice people, but they should stop selling us things and...

Nov 2021
||
(0)
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CNO

We ask for different reports, and Cerner tells us that they are going to cost money because they...

Nov 2021
||
(0)
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CNO

I like that we are always on the most updated version of the product, and the solution is easy to...

Nov 2021
||
(0)
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CNO

The vendor’s ongoing training is lacking. That is partially our fault and partially their fault. The...

Nov 2021
||
(0)
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VP/Other Executive

The biggest issue we face is that Cerner has been slow to change. They try to roll out the same...

Nov 2021
||
(0)
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VP/Other Executive

Cerner's product is a bit more cumbersome, mainly due to the integration with other EMRs or even...

Nov 2021
||
(0)
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VP/Other Executive

We were extremely satisfied with Cerner when we implemented things. They had trainers available...

Nov 2021
||
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VP/Other Executive

When we want something to be changed, it is put into a work order, and it takes forever to get any...

Nov 2021
||
(0)
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Director

Cerner used to nickel-and-dime us, but that has changed.

Nov 2021
||
(0)
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Analyst/Coordinator

Cerner's EHR is definitely great, and it is a selling point that users can do so much customization....

Nov 2021
||
(0)
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Analyst/Coordinator

The service people for Millennium PowerChart have outdated documentation.

Nov 2021
||
(0)
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Manager

The vendor has improved a lot of things in the product, but we are not looking for improvements...

Nov 2021
||
(0)
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Manager

Since we have been using this product for a long time, I definitely would look at what else is out...

Nov 2021
||
(0)
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CMIO

Cerner reporting, in general, is a struggle. I am not nickel-and-dimed with Millennium PowerChart,...

Nov 2021
||
(0)
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Director

I have a love-hate relationship with Cerner. With any system, there are things we like and things we...

Nov 2021
||
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CIO

We are relatively happy with the EMR. However, Cerner drives us nuts over the things they simply...

Nov 2021
||
(0)
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CIO

If we put everything together that has been going on at Cerner, including all the recent rifts, we...

Nov 2021
||
(0)
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Director

Cerner keeps their promises, but they charge for every promise. The vendor's initial training was...

Nov 2021
||
(0)
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Director

There is some slowness with the vendor's support people in terms of resolving tickets. The system is...

Nov 2021
||
(0)
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Director

The vendor's executive involvement has changed recently, and it has become better. I expect my...

Nov 2021
||
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Director

Millennium PowerChart gives us the ability to find and push data fields. It also makes charting...

Nov 2021
||
(0)
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Director

The support that we have received from Cerner has been good. However, we have found that there have...

Nov 2021
||
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Director

We have successfully closed gaps in care with Millennium PowerChart. We also have tracking features....

Nov 2021
||
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Director

I feel like there are a lot of unnecessary clicks in Millennium PowerChart. It takes a lot of clicks...

Nov 2021
||
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VP/Other Executive

We would like to see improvements with the Message Center inbox in Millennium PowerChart. The inbox...

Nov 2021
||
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Manager

Our physicians aren't fond of Millennium PowerChart because it cannot be manipulated to their...

Nov 2021
||
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Manager

Millennium PowerChart has a very poor anesthesia module, so our anesthesiologists can't document on...

Nov 2021
||
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Manager

Our physicians have noted that Cerner’s support has gotten better. However, about 50% of the time,...

Nov 2021
||
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VP/Other Executive

I like that the interoperability functionality is advanced in Millennium PowerChart. That is how we...

Nov 2021
||
(0)
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VP/Other Executive

We don’t like the disparate documentation workflows for different roles in Millennium PowerChart....

Nov 2021
||
(0)
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VP/Other Executive

I am optimistic that an upcoming ambulatory enhancement coming to Millennium PowerChart will address...

Nov 2021
||
(0)
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COO

Cerner’s products have steadily improved. I don't know whether Cerner has stayed current with their...

Nov 2021
||
(0)
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Physician

We have a Cerner person who is with us and hears our requests for improvements all the time, so we...

Oct 2021
||
(0)
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Physician

Cerner's system is very configurable. We can really work with it if we know the coding. Our...

Oct 2021
||
(0)
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Physician

Cerner's development seems to take forever. Cerner is glacially slow at enhancements for a billing...

Oct 2021
||
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Physician

I understand that Cerner got a massive DoD and VA contract over the last two or three years, and all...

Oct 2021
||
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Physician

I would like Cerner to be more innovative. They have an annual convention showcase where we can see...

Oct 2021
||
(0)
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Physician

Cerner seems to have an absent training program for intermediate to advanced users. There is no...

Oct 2021
||
(0)
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Physician

Cerner is delayed and slow on developing things that we hope or expect to be taken care of.

Oct 2021
||
(0)
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Physician

Cerner is an à la carte IT company. They do charge us for every little thing.

Oct 2021
||
(0)
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VP/Other Executive

Cerner's products are costly. Cerner charges for every little thing. We bought Millennium PowerChart...

Oct 2021
||
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