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User Commentary

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Analyst/Coordinator

From a user-interface perspective, the product had a much better visual appearance before the...

Jul 2021
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Analyst/Coordinator

In terms of how the product was promoted, the product mostly does what the vendor said it would do....

Jul 2021
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Analyst/Coordinator

We didn't go with Cerner's training. We actually did our own in-house training. There was nothing...

Jul 2021
||
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Analyst/Coordinator

Cerner did an upgrade with some big changes, and they didn't give us any proper training for the...

Jul 2021
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CIO

Cerner's implementation is very professional. Cerner has moved with us heavily into the field of...

Jul 2021
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(0)
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CIO

We have significant decisions to make in the next year as to whether the current model has longevity...

Jul 2021
||
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CIO

Cerner hasn't nickel-and-dimed us, but the culture here is that we don't know what we want. It is...

Jul 2021
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CIO

I have yet to come across an EMR that we could classify as having a great user experience. No EMRs...

Jul 2021
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CIO

Rather than having my doctors pushing computers around on wheels in the clinical environment, I want...

Jul 2021
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CIO

I would love Cerner to load in code translators so that it wouldn't matter if the codes were from...

Jul 2021
||
(0)
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CIO

I want to see AI layered into the Cerner product in order for us to make better and more...

Jul 2021
||
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CIO

Cerner works very closely in partnership with us. In the beginning, I asked Cerner to work more...

Jul 2021
||
(0)
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CIO

We asked Cerner to do something, and they said they didn't have the resources. I asked Cerner to...

Jul 2021
||
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CIO

Our vendor executive involvement with Cerner is very good. If we need access to the senior...

Jul 2021
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CIO

I have worked with different EHRs over the past many years, and I have worked with some really bad...

Jul 2021
||
(0)
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CIO

With every step that we took during the pandemic, Cerner was standing beside us. The pandemic was...

Jul 2021
||
(0)
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CIO

It doesn't matter how bad a product is. If there is a fantastic company behind the product, we will...

Jul 2021
||
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CIO

We haven't had a priority-one incident with Cerner's system for a while. I don't think that I have...

Jul 2021
||
(0)
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Analyst/Coordinator

When we implemented the system, we wanted to know how best to use the system and get things done. We...

Jul 2021
||
(0)
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Director

Cerner's oncology module still needs a lot of work and development. We expect them to improve that...

May 2021
||
(0)
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Director

We are very happy with the Cerner manager we have. Every time we need something, they are there to...

May 2021
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Director

I think Cerner's strengths are their executive engagement, flexibility with configuration options,...

Mar 2021
||
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Director

Cerner has several weaknesses. They have a very old system architecture that makes system upgrades...

Mar 2021
||
(0)
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Analyst/Coordinator

Cerner could improve on their support after the go-live. The support from the subcontractor after...

Mar 2021
||
(0)
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Director

The vendor supports us as much as they can. They give us a lot of things without charging us.

Mar 2021
||
(0)
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Director

The solution is good for the clinicians, the physicians, and the nursing team. It is user friendly...

Mar 2021
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(0)
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Director

The vendor needs to improve the design of the application. They could enhance the user interface to...

Mar 2021
||
(0)
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Manager

There are project delays due to a lack of resources. There is a lack of planning for code upgrades....

Mar 2021
||
(0)
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Director

Things are challenging right now. We are struggling with increased volume from COVID-19. The system...

Feb 2021
||
(0)
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Director

Millennium PowerChart is a tool for meeting the needs of critical documentation, and it is meeting...

Feb 2021
||
(0)
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Director

Cerner has been highly flexible when it comes to supporting us through the COVID-19 crisis, building...

Feb 2021
||
(0)
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Analyst/Coordinator

Cerner keeps their promises up to a certain point, but Cerner is trying their best to meet all our...

Jan 2021
||
(0)
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Analyst/Coordinator

Cerner has standard training material that doesn't cover all the aspects that we need it to, and if...

Jan 2021
||
(0)
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Analyst/Coordinator

We have some integration limitations. There are third-party solutions that we would like to...

Jan 2021
||
(0)
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Analyst/Coordinator

Using Cerner's system is easy because of the user interface. It is organized, and the subtitles are...

Jan 2021
||
(0)
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Analyst/Coordinator

Cerner is much better than they used to be in terms of being proactive. They are doing frequent,...

Jan 2021
||
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Analyst/Coordinator

Cerner needs to improve the quality of the personnel who are working with us to troubleshoot issues....

Jan 2021
||
(0)
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CIO

We are supported very well by the vendor's executives. The support is prompt, but the resolution...

Jan 2021
||
(0)
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Manager

We became a data-driven organization and were able to make decisions based on the dashboard data....

Jan 2021
||
(0)
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Director

We have received excellent service from the on-site support team and the development team.

Jan 2021
||
(0)
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CIO

Although we are working with Cerner, they are tolerating the situation on the ground. Cerner's...

Jan 2021
||
(0)
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CIO

For Cerner, we have the Immediate Response Center. If we start there, there is a resource, and we...

Jan 2021
||
(0)
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CIO

Cerner's software is our lungs that we breathe through. Data is generated from Cerner's system to...

Jan 2021
||
(0)
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Manager

It's really easy to use and the support that we got from Cerner team is great.

Jan 2021
||
(0)
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Manager

Our support from Cerner is very helpful and active.

Jan 2021
||
(0)
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Analyst/Coordinator

I am very satisfied with Cerner. If I need assistance, I get it fast.

Jan 2021
||
(0)
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Nurse

Cerner is good. They are supportive all the time.

Jan 2021
||
(0)
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Director

They are a company at the end of the day, and they are seeking a profit. The vendor charges for all...

Jan 2021
||
(0)
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Director

The vendor could help us improve the structure and workflow within the system. That would be really...

Jan 2021
||
(0)
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 or  to see details.

Director

From the outset, Cerner's support people have been efficient at delivering the required information...

Jan 2021
||
(0)
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CIO

Our future satisfaction with Cerner will be better, and we will be building the chemotherapy...

Jan 2021
||
(0)
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Director

We are satisfied with the vendor. The vendor covers a lot of areas, but they do not cover every...

Jan 2021
||
(0)
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Director

If I had the choice again today, I would for sure buy this product again. When we started our...

Jan 2021
||
(0)
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Physician

The best part about Cerner is that when we need access to more options, we find an immediate answer...

Jan 2021
||
(0)
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Manager

The Cerner executive engagement got much better this year, and I am satisfied with the responses as...

Jan 2021
||
(0)
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Nurse

PowerChart is very useful to access patients' relevant information. It is very easy to document...

Jan 2021
||
(0)
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 or  to see details.

Physician

Overall, the software is easy to learn and use. It helps with my daily needs with patient care. The...

Jan 2021
||
(0)
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Manager

The team based here is exceptionally supportive and innovative. I have interacted closely with the...

Jan 2021
||
(0)
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 or  to see details.

Nurse

The Cerner team is always approachable and ready to provide support when it is needed.

Jan 2021
||
(0)
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Nurse

We should not forget how Cerner covered 24 hours of direct support when we had a major system upgrade....

Jan 2021
||
(0)
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Nurse

Cerner's training and the accuracy of their information delivery is something to appreciate.

Jan 2021
||
(0)
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Physician

Cerner has continuously proven to be proactive during the COVID-19 situation by coming out with...

Jan 2021
||
(0)
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Physician

Cerner was asking for money for the training, so we came up with a matrix. Our team is continuously...

Jan 2021
||
(0)
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Physician

PowerChart is not the easiest solution to work with, but at least Cerner is upgrading the core. We...

Jan 2021
||
(0)
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Physician

The only issue I have is with executive involvement. I personally work with our leadership and...

Jan 2021
||
(0)
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 or  to see details.

Manager

I am satisfied with the solution, but I have no alternative to compare it to. The order of updating...

Jan 2021
||
(0)
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 or  to see details.

Physician

As a subject matter expert, I am in direct communication with Cerner, and most of our requests for...

Jan 2021
||
(0)
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Physician

I have been well versed in Cerner over the past many years and am finding the current module for a...

Jan 2021
||
(0)
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Physician

The vendor has good support people who are available and who understand the work very well. Those...

Jan 2021
||
(0)
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 or  to see details.

Physician

During our go-live, I was told that we would have a certain module. That module was sold to us. I...

Jan 2021
||
(0)
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Physician

The behavioral health solution is integrated with this product. Once we go to the product and open...

Jan 2021
||
(0)
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Physician

In terms of the documentation process for the clinician, the vendor does have the requisites for...

Jan 2021
||
(0)
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Physician

All the investigations that we get for patients are marked in bright yellow, and that is one of the...

Jan 2021
||
(0)
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Physician

Cerner has come up with a specialized module that is very good for all of us. I think the support...

Jan 2021
||
(0)
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Physician

I am very happy with the vendor. I really hope we can work together with Cerner. Cerner is doing a...

Jan 2021
||
(0)
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Physician

I was told that Cerner would be bringing in a certain module when we did the implementation, but I...

Jan 2021
||
(0)
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Director

While I feel that I have been well supported on an ongoing basis by team members, Cerner itself has...

Jan 2021
||
(0)
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Director

I have only had positive experiences when interacting with my local Cerner team. That team has...

Jan 2021
||
(0)
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 or  to see details.

Director

PowerChart is an advanced module that captures great amounts of data, but it requires extra support...

Jan 2021
||
(0)
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 or  to see details.

Director

We just did a huge upgrade, and it was a very big jump. It was really a big challenge, but Cerner...

Jan 2021
||
(0)
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Director

It is always a miracle when vendors keep their promises, especially when it comes to a tail-end...

Jan 2021
||
(0)
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Manager

We used to add stricter data from Cerner. We use the data in our research. We are working on...

Jan 2021
||
(0)
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 or  to see details.

Physician

Cerner is on top of the technology. They keep things updated, and that is important. In the future,...

Jan 2021
||
(0)
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 or  to see details.

Physician

I am hoping that the vendor will provide more workflow solutions for our region. We have had some...

Jan 2021
||
(0)
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Manager

Our experience with Cerner has evolved a lot. It has been great. They have definitely done a...

Jan 2021
||
(0)
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Manager

We are definitely finding a lot of areas where Cerner needs to improve. A lot of solutions and...

Jan 2021
||
(0)
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Manager

The product workflows need to be specific to the regional needs of our country. We don't have...

Jan 2021
||
(0)
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Director

The integration between Millennium PowerChart and specialty systems is easier than before....

Jan 2021
||
(0)
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Physician

The first initial screen is where we can access the patient information for everything, and that is...

Jan 2021
||
(0)
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 or  to see details.

Physician

During the COVID-19 crisis, Cerner provided the solutions for the worklist and surveillance for the...

Jan 2021
||
(0)
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 or  to see details.

Physician

Cerner is providing us some training material in the form of a PDF. They did very nice work with the...

Jan 2021
||
(0)
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Director

I believe that Cerner has supported us a lot, especially during the evaluation phase and the...

Jan 2021
||
(0)
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Nurse

I like that Millennium PowerChart has an interactive view. All of the data is presented on the same...

Jan 2021
||
(0)
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Nurse

When we are writing a nursing note, sometimes there is an error. We can strike the error out and add...

Jan 2021
||
(0)
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Director

I first encountered the vendor at a different organization years ago. I attended their conference,...

Jan 2021
||
(0)
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Director

Because of our location, we don’t have as many local resources as people in the UK or US would have....

Jan 2021
||
(0)
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Physician

During COVID-19, we didn’t have any problems that needed Cerner's intervention. Our clinicians did...

Jan 2021
||
(0)
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Manager

We were told that something would work, but then during the implementation and post-implementation,...

Jan 2021
||
(0)
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 or  to see details.

Physician

The vendor's product is very good, and the vendor knows their job. The system is user friendly. We...

Jan 2021
||
(0)
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Physician

The vendor could improve the diagnosis part of the system and bring in more diagnostic tools. The...

Jan 2021
||
(0)
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Physician

There is medication duplication in the system. When we write and prescribe a medication that has...

Jan 2021
||
(0)
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Manager

Regarding cast removal, I have some issues. In the cast application, we don’t find special cast...

Jan 2021
||
(0)
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Manager

PowerChart is very easy to open. It is very convenient and easy. We don’t have any issues or hurdles...

Jan 2021
||
(0)
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Manager

PowerChart is gradually improving and is helping us, especially regarding statistics and other...

Jan 2021
||
(0)
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Physician

During the COVID-19 pandemic, the vendor has been adequate. Cerner has been trying to figure out how...

Jan 2021
||
(0)
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Director

I love the local Cerner staff members; they are good. They always are there, have a good answer, and...

Jan 2021
||
(0)
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Director

The problem we have is how this country is handling the databases. If we have a good, modern system...

Jan 2021
||
(0)
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Director

Millennium PowerChart integrates really well with our pharmacy systems. The physician puts in the...

Jan 2021
||
(0)
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Director

Millennium PowerChart is as good as any system I have seen and probably better in many ways.

Jan 2021
||
(0)
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Director

Whenever Cerner offers their system, it is vital that they are aware of the market it works in, what...

Jan 2021
||
(0)
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Manager

I like the flexibility of Cerner's solutions. We can customize anything in their application, even...

Jan 2021
||
(0)
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Manager

Cerner has good training people. They are quite capable. I like the way the processes are laid out...

Jan 2021
||
(0)
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Manager

We see less involvement from Cerner’s leadership team. We have laid down our road map and strategy,...

Jan 2021
||
(0)
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Manager

There have been some delays with Cerner, and I am not sure whether those have been because of a lack...

Jan 2021
||
(0)
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Manager

In the beginning, the EMR was difficult because we shifted from paper to computers, but eventually,...

Jan 2021
||
(0)
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Manager

The system helps me manage my department staff. The product isn't just useful for patients but is...

Jan 2021
||
(0)
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Director

What makes Cerner's support strong is the fact that they own the application and do the...

Jan 2021
||
(0)
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Director

I would like to see Cerner enhance their technical architecture. With the coming era of technology,...

Jan 2021
||
(0)
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Director

The biggest challenge that we face is with the application architecture. We need Citrix in order to...

Jan 2021
||
(0)
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Manager

There is one person at Cerner that is very helpful, and I appreciate that person's work. When I log...

Jan 2021
||
(0)
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Physician

We are comfortable with the Cerner product. I have been using it since I was a medical student, and...

Jan 2021
||
(0)
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Physician

The system gives different medical ecosystems the ability to customize the look and feel of the...

Jan 2021
||
(0)
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 or  to see details.

Physician

In the beginning, I had some difficulty coding when using PowerChart. But with time, I got used to...

Jan 2021
||
(0)
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Physician

We discover something new every day. For example, we wanted to look at something really specific,...

Jan 2021
||
(0)
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 or  to see details.

Physician

I had some difficulties in the beginning with Cerner and the Rx numbers. We talked to Cerner, and...

Jan 2021
||
(0)
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Physician

After dealing with Cerner for a few years, I know that things are up to us. The potential with...

Jan 2021
||
(0)
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Nurse

Millennium PowerChart really helps us. The product is nice, and it works. Everything is going very...

Jan 2021
||
(0)
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Nurse

I like how the solution is managed and how the vendor works on things to improve it. We can easily...

Jan 2021
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Nurse

Other hospitals have some delays in the system. It could be more integrated. It is okay, though.

Jan 2021
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Director

Millennium PowerChart makes it easy for patients to see their records. They have access to the...

Jan 2021
||
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Director

The vendor could improve the system in terms of situations when we open and close patients' files...

Jan 2021
||
(0)
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Analyst/Coordinator

PowerChart is great because everything related to the patient is in one system. It has good...

Jan 2021
||
(0)
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Analyst/Coordinator

Cerner is very flexible. When they helped us with integration, everything was okay. They gave us a...

Jan 2021
||
(0)
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Analyst/Coordinator

Cerner doesn’t charge for every little thing. If it is something manageable and they can help, they...

Jan 2021
||
(0)
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Nurse

The system is very useful for end users to document PHI.

Jan 2021
||
(0)
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Analyst/Coordinator

I am so happy to work with the training team from Cerner. It is one of the best teams that I have...

Jan 2021
||
(0)
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Analyst/Coordinator

Millennium PowerChart is a good product. We have all the information for patients that we need. From...

Jan 2021
||
(0)
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Analyst/Coordinator

We have face-to-face classes with the Cerner trainers. During COVID-19, we had training through...

Jan 2021
||
(0)
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Manager

There are so many things that we don't need at the moment, but when we do need functionality we...

Jan 2021
||
(0)
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Manager

When there is an update, we get training. Recently we have gotten virtual trainings, and we are...

Jan 2021
||
(0)
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Manager

The system is very easy to use, but users have to concentrate in order to document. I have been...

Jan 2021
||
(0)
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Physician

Initially, we had a problem with the system being slow because of shared servers, but since Cerner...

Jan 2021
||
(0)
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Physician

Cerner has kept their promises realistic, and they are customizing things with us on the go....

Jan 2021
||
(0)
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Physician

I am not sure what Cerner could improve. The only thing they could maybe work on is their server. It...

Jan 2021
||
(0)
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Physician

Millennium PowerChart meets my needs, and the integration is pretty smooth. We also have Cerner's...

Jan 2021
||
(0)
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Physician

I would support the hospital buying Cerner's software. End users get used to one system, so it is...

Jan 2021
||
(0)
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Physician

PowerChart is a cumbersome EMR. There is poor click efficiency, meaning the number of clicks needed...

Jan 2021
||
(0)
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Physician

Our experience using PowerChart has been okay. It isn't a very powerful EMR in terms of data-storing...

Jan 2021
||
(0)
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Physician

There is no automatic-complete function when writing a note. Automatic text is not as convenient to...

Jan 2021
||
(0)
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Physician

As long as the hospital will have Cerner's system, I will continue to use it. If it were up to me to...

Jan 2021
||
(0)
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Physician

I think Cerner keeps their promises and that the system is simple. Learning how to use the system...

Jan 2021
||
(0)
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Analyst/Coordinator

We have had a very good experience with the product. Our users are more satisfied than they were in...

Dec 2020
||
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Analyst/Coordinator

We have a technician on-site that is with us all the time. We don't really have any issues, but when...

Dec 2020
||
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Analyst/Coordinator

Cerner's product is really robust. It is well made and integrates well, and we have integrated it...

Dec 2020
||
(0)
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Analyst/Coordinator

Our most recent upgrade was excellent. We did some things long-distance because of COVID-19, and the...

Dec 2020
||
(0)
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CMIO

Whether we would recommend Cerner is very tricky. It depends on how the organization is going to...

Dec 2020
||
(0)
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CMIO

We are somewhere around 80% with our overall satisfaction. Cerner has a good product, but they need...

Dec 2020
||
(0)
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CMIO

In terms of technology, the Cerner system is a win. The software is great and is evolving. It is a...

Dec 2020
||
(0)
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CMIO

We have a good relationship with the vendor in the sense that they listen to us and adapt to our...

Dec 2020
||
(0)
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CMIO

The difference between Cerner and another vendor is that the other vendor would implement products...

Dec 2020
||
(0)
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CMIO

Cerner doesn't keep their promises all the time. It depends on the promise. The vendor charges extra...

Dec 2020
||
(0)
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Analyst/Coordinator

The main benefit with the new version is the performance. We noticed that the older version broke a...

Nov 2020
||
(0)
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Analyst/Coordinator

During our last project with the vendor, there was no training. We only had one reviewer for...

Nov 2020
||
(0)
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Analyst/Coordinator

The vendor could improve the system's integration with other devices. At this stage, there are...

Nov 2020
||
(0)
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Analyst/Coordinator

Every week, we get a proactive check document. We haven’t faced many issues because we have taken...

Nov 2020
||
(0)
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Director

What Cerner offers in the U.S. is probably a few notches up than what they offer in our part of the...

Nov 2020
||
(0)
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Director

We needed to make some changes in the system to catch COVID-19 data and develop reports to make...

Nov 2020
||
(0)
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Director

Whether Cerner keeps their promises often depends on what kind of promises they made. If Cerner made...

Nov 2020
||
(0)
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Director

I think Cerner tries to charge for every little thing. Sometimes our leaders don't know very well...

Nov 2020
||
(0)
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Director

Cerner needs to do a better job of training people in our part of the world so that we don't always...

Nov 2020
||
(0)
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Physician

We haven’t received more training, but I would give the training that we have received a pretty high...

Nov 2020
||
(0)
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Physician

The system is very much liked. If people have knowledge of computers, the system is easy to use....

Nov 2020
||
(0)
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Physician

In terms of integration, we sometimes can’t see the medical records of the people going to different...

Nov 2020
||
(0)
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Physician

I am not sure about the cost versus the benefit. I am not sure how much the implementation is...

Nov 2020
||
(0)
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Physician

I find the support team to be extremely responsive to clinical needs. Cerner helped us create a...

Nov 2020
||
(0)
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Physician

When we go to any website, it is generally very intuitive. However, I don't find any EMRs to be very...

Nov 2020
||
(0)
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Director

Cerner's support varies, unfortunately. When we submit a ticket with a question or an issue, the...

Nov 2020
||
(0)
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Director

There are a couple of aspects of the system that are still based on Microsoft Windows and Citrix...

Nov 2020
||
(0)
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Director

I would love for Cerner to rethink the way they address issues. Their approach is still based on...

Nov 2020
||
(0)
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Director

We were disappointed when we approached Cerner to show how we could upgrade our infrastructure to...

Nov 2020
||
(0)
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Director

Cerner does keep some promises but not all the time. The issue is the timing. Cerner says they will...

Nov 2020
||
(0)
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Analyst/Coordinator

Cerner tells us in advance what the product can and cannot do and what we need to explore with a...

Nov 2020
||
(0)
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Analyst/Coordinator

We don’t use Cerner’s integration engine. Having said that, Cerner’s engineers have creatively...

Nov 2020
||
(0)
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Analyst/Coordinator

The system’s usability has room for improvement. Cerner is in an American product. We need more...

Nov 2020
||
(0)
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Analyst/Coordinator

The quality of support during the COVID-19 crisis was awesome. Cerner was an invaluable partner in...

Nov 2020
||
(0)
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Director

We are currently looking to optimize the CPOE process. The main challenge we have had with Cerner is...

Nov 2020
||
(0)
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Director

The thing I like most about Cerner as a company is that they recently released what they call Model...

Nov 2020
||
(0)
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Director

Model Experience is a global design. Initially, Cerner released it for the United States to...

Nov 2020
||
(0)
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Physician

I like the system because it is very easy to use and can give us whatever we want. It can even help...

Nov 2020
||
(0)
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Physician

I really appreciate the system and what Cerner is doing for us. That is really helpful. The vendor...

Nov 2020
||
(0)
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Physician

I want to improve the dictation system. We aren't using dictation much in the system, but now that...

Nov 2020
||
(0)
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Nurse

The providers are really looking at their computers. By the time we use the features in the system,...

Nov 2020
||
(0)
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Nurse

The vendor's training has been very, very good. We have seen many good trainings, and we have...

Nov 2020
||
(0)
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Nurse

I would rate the vendor's support teams high. The support person is always there in any situation....

Nov 2020
||
(0)
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Physician

Working with Cerner has been smooth from the initial training. Cerner responds to the need for...

Nov 2020
||
(0)
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Director

Cerner responds to any problems we raise immediately. They pay attention to any tickets we enter and...

Nov 2020
||
(0)
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Director

We have documentation for all patients, including all of the relevant clinical data about what is...

Nov 2020
||
(0)
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Director

We have a dictation system that automatically applies dications to the EMR. However, the Cerner...

Nov 2020
||
(0)
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Manager

We were already on an HIS system. I compared that system with Millennium PowerChart. Millennium...

Nov 2020
||
(0)
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Manager

My team's concerns with this system are always about the clinical side. Cerner needs to give a full...

Nov 2020
||
(0)
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Manager

We have some issues with the system's pharmacy side. We are using the HIS system without the...

Nov 2020
||
(0)
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Manager

My support representative from Cerner has supported me without any issues. That person is always...

Nov 2020
||
(0)
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Manager

Cerner's product works great. It is an easy solution to use. If someone is new to it, then using it...

Nov 2020
||
(0)
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Manager

Right now, I am fully satisfied with the system, but I would like to have some modifications be...

Nov 2020
||
(0)
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Physician

My experience with Cerner was nice. We didn’t have to wait much. We just gave an order instead of...

Nov 2020
||
(0)
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Physician

I would love to give the system the highest score for product quality, but at the moment, it still...

Nov 2020
||
(0)
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Physician

We are doing telemedicine. Even before COVID-19, telemedicine was a big deal. Telemedicine isn’t...

Nov 2020
||
(0)
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Manager

Powerchart is elaborate, and it is very precise and nice. Even medication management is very easy....

Nov 2020
||
(0)
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Manager

Within the CPOE, if we could merge our medication management system with the inventory, that would...

Nov 2020
||
(0)
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Manager

Within the medication management, I would like to see an option when we are verifying any order to...

Nov 2020
||
(0)
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Manager

Sometimes patients bring their own medications with them to the hospital. If we generate a code for...

Nov 2020
||
(0)
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Manager

A safety check I would like to have in PowerChart is to print the gender and weight of the patient...

Nov 2020
||
(0)
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CIO

Things are going pretty well for the hospital. We had challenges with the COVID-19 situation for the...

Nov 2020
||
(0)
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CIO

Given our situation, the vendor has been pretty supportive. We have a good relationship at the...

Nov 2020
||
(0)
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CIO

Prior to Cerner laying off some staff members, our project was long term. If the implementation had...

Nov 2020
||
(0)
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CIO

The vendor keeps their promises when they can. Some of the challenges have been due to us staying on...

Nov 2020
||
(0)
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CIO

There is a little bit of nickel-and-diming in the sense that the people in the trenches sometimes...

Nov 2020
||
(0)
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CIO

I hope our satisfaction stays the same. It depends on the upgrade and how things go with it. I...

Nov 2020
||
(0)
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Manager

We have an in-house Cerner build. A lot of our employees have Cerner experience. We hired them for...

Nov 2020
||
(0)
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Manager

From the perspective of the tool sets and the functionality, I appreciate the level that Cerner is...

Nov 2020
||
(0)
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Manager

We wish that Cerner were a bit better with data quality. When we were logging our service requests,...

Nov 2020
||
(0)
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CIO

We postponed a major upgrade a couple of times because of COVID-19. We didn't want to interrupt our...

Oct 2020
||
(0)
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CIO

The quality of the training was wonderful. Our team is highly knowledgeable and educated. The team...

Oct 2020
||
(0)
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CIO

The issue isn't with the quality of the integration but with the delay in delivering integration....

Oct 2020
||
(0)
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CIO

Things are going very well with Cerner. The relationship we have with Cerner is really unique. The...

Oct 2020