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Crescendo (Home Health EHR) Comments
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KLAS Research Director - Paul Hess
Subject Expert

Paul Hess

Research Director

paul.hess@klasresearch.com

(801) 404-5410

 
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Director

The majority of our staff has been very pleased with Crescendo. I really don’t hear any complaints...

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Director

Delta assigned us a customer service representative to coordinate with whoever needed to get us the...

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Analyst/Coordinator

The vendor is going through a lot of changes, and I think part of that is a result of COVID-19 and...

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Analyst/Coordinator

We did a very good investigation of all the homecare products and narrowed our decision down to a...

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Analyst/Coordinator

The documentation in Delta's system is very clear when we have or haven’t finished something. The...

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Analyst/Coordinator

The clinicians don’t have to synchronize their data as long as they are connected to the internet....

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Analyst/Coordinator

We have had a few outages with Crescendo since we went live. When we are out, we are really out. We...

Jul 2021
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Analyst/Coordinator

We need to be able to do some customization of forms in the system. Our field staff members can’t...

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Analyst/Coordinator

Delta may not always give us things we need in the time frame that I want, but they do deliver on...

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Analyst/Coordinator

I would like more capability to integrate Crescendo with our hospital's EMR. Nothing has been...

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Analyst/Coordinator

We haven't had any issues related to COVID-19. There were some things that we wanted to change in...

Nov 2020
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Analyst/Coordinator

For now, Crescendo is part of our long-term plans. At some point, we will likely be moving to...

Nov 2020
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Analyst/Coordinator

The best thing about Crescendo is its usability. The system is really easy to use. Delta's customer...

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