EpicCare Inpatient EHR (Global) Commentary
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Everton Santos
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User Commentary

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Director

Relationship, Product

I like that EpicCare Inpatient EHR is integrated, so we don't have a bunch of stuff bolted on. The...

May 2024
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Director

Loyalty, Relationship

Epic is growing internationally, and the more they grow, the better things are for us. They are...

May 2024
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Director

Product, Value

The skilled nursing care in our region is totally different than it is in the US, and that has been...

Apr 2024
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Director

Product

In EpicCare Inpatient EHR we have had to create a lot of workarounds because we have different...

Apr 2024
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Director

Loyalty, Relationship

At the start of our project, Epic was proactive with us. However, now we just rinse and repeat with...

Apr 2024
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Director

Relationship

Epic has some of their senior people come to meetings. I don't know what those people are doing, but...

Apr 2024
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CIO

Relationship

Epic is a good partner for us, and we are pretty demanding as a client and ask a lot of them. Their...

Feb 2024
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CIO

Relationship, Product

Epic needs a little push when it comes to EpicCare Inpatient EHR’s quality.

Feb 2024
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VP/Other Executive

Product

Epic’s product suite is a soup-to-nuts solution for actually improving population health. EpicCare...

Feb 2024
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VP/Other Executive

Relationship, Operations

When Epic does implementations, they always introduce that we are going to go from wherever we are...

Feb 2024
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CIO

Value

I just can't keep up with Epic. There is so much potential, and my budget just doesn't allow me to...

Dec 2023
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CIO

Value

Every other vendor pales in comparison to Epic in terms of not charging for every little thing. Epic...

Dec 2023
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CIO

Relationship, Product

Epic absolutely supports our integration goals; it is just that there are so many models out there...

Dec 2023
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CIO

Product

We were one of the early adopters of Epic in our region, and in the early days, the localization was...

Dec 2023
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Director

Product

There are one or two things that Epic hasn't fully delivered on. One thing that comes to mind right...

Sep 2023
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Director

Culture, Value

If we need to go to Epic to ask for services or things like that, most of the time, the vendor will...

Sep 2023
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Director

Operations, Product

The nice thing about the system is that it is a double-edged sword. It is heavily customizable....

Sep 2023
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Director

Product

I like the fact that Epic is always throwing a lot of R&D into the product. Their upgrades are now...

Sep 2023
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Director

Relationship, Product

Epic still has some areas where they could grow, like with their reporting obligations to other...

Sep 2023
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Director

Loyalty

EpicCare Inpatient EMR is definitely part of our long-term plans. I think I would buy it again, but...

Sep 2023
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Director

Product

Epic has a great patient portal, and that came right out of the box. It works hand in hand with our...

Sep 2023
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Director

Value

There is a joke that with Epic, we can probably buy better, but we can't pay more. Epic's system is...

Sep 2023
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Director

Relationship, Product

When Epic drives a measurable outcome, it is by chance, not because they are interested in catering...

Aug 2023
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Director

Product

I have used all the other EMRs, and I think Epic's product is the most solid product that is...

Aug 2023
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Director

Loyalty

I think our satisfaction with Epic will go down because want to do home care, population things, and...

Aug 2023
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Director

Relationship

Anything posted on the Epic user web just goes unanswered. There really is no phone contact. We have...

Aug 2023
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Director

Relationship

Epic needs to be more engaged with clinical informatics and less focused on IT support. I find that...

Aug 2023
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Director

Operations

We are not US clients, so Epic’s training didn't apply to us at all. They didn’t have any training...

Aug 2023
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Director

Product

We would like to have an international build that is more patient centered versus billing focused....

Aug 2023
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Director

Relationship

The only time I have seen Epic be proactive is when they have noticed an actual system performance...

Aug 2023
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CIO

Relationship, Product

Epic is working with us on results routing. They are helping us to work through that because it is...

Jun 2023
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CIO

Value

Epic doesn’t charge us for every little thing. In fact, they have actively given in to us when we...

Jun 2023
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CIO

Loyalty, Relationship

Epic has been very consistent. They have been a good partner. They are still very focused on the US,...

Jun 2023
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