EpicCare Inpatient EHR (Global) Commentary

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My likelihood to recommend Epic is very high. That's not a question. Epic is the center when we...

A lot of money goes into Epic, but the value is also very high. Epic is pushing the boundaries in...

Epic's software is a very costly tool. My business partners would say that it’s a nice tool but that...

Epic’s training program is around the foundational build, which is what comes out of the box. The...

In a certain space, we've had to build other solutions to bolt on to Epic's software because what...

There are aspects of Epic that are really good. If someone does acute care, the system does really...

Epic doesn’t see certain specialties as areas where they will make money, so those have not been...

If we put in an Epic support ticket around something that is close to their foundational build,...

Epic has a solid road map and is always making improvements.

Even with global situations and poor country-to-country relationships, which are outside the...

We have a great Epic team. Each Epic team comes on-site at least once a year to work with us.

EpicCare Inpatient EHR is complex software. It is hard to ensure that staff members are taking full...

If there is a workaround put in place because there is no Epic functionality built, it would be very...

Epic's strength is their attitude of partnership. They are here to solve problems together with us....

We had one interaction with Epic recently that was super impressive. We didn't have a certain kind...

Epic is pretty good at supporting our country’s community. They are talking about doing a UGM for...

I used to have a direct relationship with our Epic BFF, but I haven’t even met our current BFF, who...

We still do a fair bit of negotiating with Epic when our government comes up with new requirements....

Epic doesn’t put their interests ahead of our interests. I find it remarkable that in a software...

Epic is quite expensive. They are worth the money, but they do cost a lot. If I had to go get a new...

I really liked the model that Epic brought for our go-lives, whether they were little or big. With...

When it comes to specific requirements for our country, there seem to be costs associated with...

Our relationship with Epic is excellent. We have very good technical support and workflow support at...

There is so much focus on AI now that I feel like there might be too much focus on AI, though I am...

I cannot speak for my entire organization, but I get my questions answered very quickly by the...

The usability of the solution is quite high. To be honest, I do not think that there is a comparable...

I find that we are not getting notified when there are issues with potential issues with an upgrade....

Epic’s mobile applications are slowly expanding in functionality, but it is funny because Epic has...

Epic’s Nebula-based AI tools are helpful but limited. They can be turned on or off, but there is...

Epic has tried to address clinician training and ease-of-use concerns in EpicCare Inpatient EHR by...

Epic is more customer focused than other vendors I have worked with. I have a dedicated contact who...

In terms of interoperability, Epic has helped with some integrations, but not everything is...

With EpicCare Inpatient EHR, we have had major challenges with results routing because many...

Epic is starting to bring the rewards forward for all the investments they have made in AI. So it is...

Anything that Epic could do to make things more cost-effective or speed up the adoption of what they...

Epic doesn’t nickel-and-dime at all; they are probably the only vendor I have that doesn’t. If they...

We wanted to take all upgrades, regardless of applicability. That was our organization’s decision...

Epic is pushing everybody very fast into the AI space. Epic is 5,000 miles ahead of everybody, and...

We really like Epic’s R&D. After UGM, one of our comments was about how patient centered and...

There were a lot of pitfalls in the training space initially in our project. The training was good,...

I don't know many vendors that have an incentive program. Epic has the Honor Roll program, and they...

It was a lot of money to do the project, but we underestimated that when we standardized our Wi-Fi...

We support ourselves in all our implementations and upgrades now, but historically when Epic...

Epic’s system is really good for inpatient and ambulatory work, but when we move to the bookends of...

We have a lot of enhancement requests in, but Epic doesn't give us commitments because they don't...

There are things that are challenging and difficult in EpicCare Inpatient EHR, and we know what they...

We haven't measured a lot of the outcomes, like we don't have our KPIs solid yet, but from what I...

Epic meets most of our local needs because we have a country-specific instance of the system. Epic...