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Guidehouse Revenue Cycle Optimization Commentary
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Greg Hughes
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KLAS Research Director - Greg Hughes
 
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User Commentary

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CFO

Operations, Value

The overall experience with Guidehouse was really positive. We had very aggressive goals and a very...

Nov 2025
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CFO

Relationship, Services

Guidehouse consistently exceeded my expectations. Anytime I mentioned anything, all of a sudden,...

Nov 2025
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CFO

Loyalty, Relationship, Services

I don't have any complaints with Guidehouse. And I would highly recommend their services. I couldn't...

Nov 2025
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CFO

Loyalty, Value

We issued an RFP and considered a couple of firms. We went with Guidehouse for the work because of...

Nov 2025
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CFO

Relationship, Services

What I like is the consistency of Guidehouse. When there is consistency with the team members, I...

Nov 2025
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CFO

Relationship

There was turnover with the Guidehouse team. Sometimes, when the new people were brought in, they...

Nov 2025
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VP/Other Executive

Relationship, Value

Guidehouse is very attentive to our needs. They understand the size of our institution and the...

Oct 2025
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VP/Other Executive

Services, Value

Identifying high-value areas for us to optimize is Guidehouse's strong suit.

Oct 2025
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CFO

Loyalty, Relationship

For an improvement, I would probably have pushed to be a little more explicit and clearer about the...

Jul 2025
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CFO

Operations, Value

I asked Guidehouse to leave no stone unturned. I wanted their creativity and their expression of...

Jul 2025
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(0)
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CFO

Operations, Value

Guidehouse is very focused on delivering value and staying true to what the client asks of them, but...

Jul 2025
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(0)
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CFO

Loyalty, Relationship

We considered other firms for the project. With the clear articulation of value that Guidehouse...

Jul 2025
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(0)
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CFO

Loyalty, Services, Value

As with any consultant, there is a need to know when the engagement is over. There are always new...

Jul 2025
||
(0)
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CFO

Relationship, Services

I trust the lead consultants that I have worked with from the firm as much as someone trusts...

Jul 2025
||
(0)
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CFO

Loyalty, Operations, Value

Guidehouse has provided really good data and shown us how we can do a better job of using our own...

Jul 2025
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VP/Other Executive

Relationship

There weren’t many findings from Guidehouse’s work with our revenue cycle, but that is because our...

Mar 2025
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VP/Other Executive

Relationship

One thing about Guidehouse is that they leave us with the tools to keep things going. We use some of...

Mar 2025
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CFO

Relationship

One thing that I appreciate about the Guidehouse team is I have had the opportunity to coach and...

Feb 2025
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CFO

Relationship, Services

What I appreciate about Guidehouse is they are more of a partner at the elbow for providing...

Feb 2025
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(0)
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Manager

Operations, Value

We kind of struggled from a reporting standpoint to see what our ROI was, so we had to do a lot of...

Feb 2025
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Manager

Loyalty, Relationship

We are looking for a different firm to do this service, but we would definitely consider Guidehouse...

Feb 2025
||
(0)
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Manager

Relationship, Operations

What makes a good partner is someone who is just able to meet our needs. It was really helpful that...

Feb 2025
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(0)
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Manager

Relationship, Services

Guidehouse is really good at communicating with us. Anytime we have a question about something or IS...

Feb 2025
||
(0)
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Manager

Operations, Services

Guidehouse tried as much as they could, but there were some things that they couldn't really do....

Feb 2025
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(0)
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