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Guidehouse Revenue Cycle Optimization Commentary
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Greg Hughes
Research Director
KLAS Research Director - Greg Hughes
 
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Commentary Summary

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User Commentary

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CFO

Loyalty, Relationship

For an improvement, I would probably have pushed to be a little more explicit and clearer about the...

Jul 2025
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CFO

Operations, Value

I asked Guidehouse to leave no stone unturned. I wanted their creativity and their expression of...

Jul 2025
||
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CFO

Operations, Value

Guidehouse is very focused on delivering value and staying true to what the client asks of them, but...

Jul 2025
||
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CFO

Loyalty, Relationship

We considered other firms for the project. With the clear articulation of value that Guidehouse...

Jul 2025
||
(0)
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CFO

Loyalty, Services, Value

As with any consultant, there is a need to know when the engagement is over. There are always new...

Jul 2025
||
(0)
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CFO

Relationship, Services

I trust the lead consultants that I have worked with from the firm as much as someone trusts...

Jul 2025
||
(0)
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CFO

Loyalty, Operations, Value

Guidehouse has provided really good data and shown us how we can do a better job of using our own...

Jul 2025
||
(0)
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VP/Other Executive

Relationship

There weren’t many findings from Guidehouse’s work with our revenue cycle, but that is because our...

Mar 2025
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VP/Other Executive

Relationship

One thing about Guidehouse is that they leave us with the tools to keep things going. We use some of...

Mar 2025
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CFO

Relationship

One thing that I appreciate about the Guidehouse team is I have had the opportunity to coach and...

Feb 2025
||
(0)
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CFO

Relationship, Services

What I appreciate about Guidehouse is they are more of a partner at the elbow for providing...

Feb 2025
||
(0)
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Manager

Operations, Value

We kind of struggled from a reporting standpoint to see what our ROI was, so we had to do a lot of...

Feb 2025
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(0)
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Manager

Loyalty, Relationship

We are looking for a different firm to do this service, but we would definitely consider Guidehouse...

Feb 2025
||
(0)
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Manager

Relationship, Operations

What makes a good partner is someone who is just able to meet our needs. It was really helpful that...

Feb 2025
||
(0)
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Manager

Relationship, Services

Guidehouse is really good at communicating with us. Anytime we have a question about something or IS...

Feb 2025
||
(0)
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Manager

Operations, Services

Guidehouse tried as much as they could, but there were some things that they couldn't really do....

Feb 2025
||
(0)
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Director

Relationship

I recommended Guidehouse to one of our people here, and they said that they had worked with...

Nov 2024
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(0)
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Director

Operations

Guidehouse meets their scope, but they need to be a little more assertive. We have work queue...

Nov 2024
||
(0)
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Director

Relationship, Operations

One of the firm’s leaders was always on the calls and involved. Mostly the bigger leaders went on...

Nov 2024
||
(0)
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Director

Relationship

Guidehouse is extremely knowledgeable in our software system, so they helped our IT team identify...

Nov 2024
||
(0)
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VP/Other Executive

Relationship

We have used Guidehouse in the past, and they have done good work for us. Guidehouse just has the...

Nov 2024
||
(0)
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CFO

Relationship, Operations

Guidehouse was an extremely professional group. The firm was very knowledgeable, and they helped...

Nov 2024
||
(0)
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CFO

Relationship, Operations

We had a partnership with Guidehouse. They presented to us, and we set our expectations. The firm...

Nov 2024
||
(0)
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CFO

Value

Since Guidehouse's work ended, the people in our organization are still doing the work that they...

Nov 2024
||
(0)
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CFO

Loyalty, Relationship

I pulled KLAS' list of the top few performance improvement firms and met with all of them, and we...

Nov 2024
||
(0)
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Director

Operations

With this last engagement, we ended up extending, and while that isn't totally on Guidehouse, I feel...

Oct 2024
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(0)
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Director

Relationship, Operations

I love Guidehouse's ability to have boots on the ground and work side by side with analysts and...

Oct 2024
||
(0)
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Director

Relationship, Operations

Some people were outstanding, and some were still good, but not as outstanding. The project manager...

Oct 2024
||
(0)
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Director

Relationship

The one area Guidehouse could have had better staff was the coding lead. The coding lead was very...

Oct 2024
||
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