Homecare Homebase (Home Health EHR) Commentary
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Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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User Commentary

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Director

Relationship, Product

The vendor is very quick to respond if there are any issues. Homecare Homebase is an easy...

Jun 2024
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Director

Operations, Product

We are very happy with the EHR, but we wish it were a little more user friendly in terms of being...

Jun 2024
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Director

Value

The vendor avoids charging for every little thing, but they are expensive to begin with.

Jun 2024
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Director

Loyalty, Product

There are some portions of the product that could be a little more robust for end users,...

Jun 2024
||
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Director

Relationship

There are always some bugs and stuff with new releases, but the vendor does work to resolve them...

Jun 2024
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Manager

Loyalty, Value

I don't care for the fact that we have to use Samsung tablets for the Homecare Homebase system. I am...

Jun 2024
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Manager

Relationship

With Homecare Homebase’s customer support, if I get specific people on the phone, I know I am going...

Jun 2024
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Manager

Product

We have had multiple complaints about the system's slowness. We got an incomplete resolution with...

Jun 2024
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Manager

Relationship, Operations, Product

Whenever we have an upgrade from Homecare Homebase, we always have problems the next day. The vendor...

Jun 2024
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Manager

Operations, Product

The modules in the Homecare Homebase system are helpful in onboarding people, and the program itself...

Jun 2024
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Manager

Value

Every time we call about something, Homecare Homebase says that thing is an enhancement they can...

Jun 2024
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Manager

Loyalty

The Homecare Homebase system is a really good program clinically but not financially. We looked at...

Jun 2024
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Director

Product

The Homecare Homebase system is always available, and that is the number-one most important thing....

Jun 2024
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Director

Product

I would like to see the EHR become a little more modern. It feels old to the user base, so that...

Jun 2024
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Director

Value

The Homecare Homebase system is a very expensive product not only to implement but also to carry on...

Jun 2024
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CFO

Relationship

Homecare Homebase has tremendously improved their response time. They have created a new portal for...

Jun 2024
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CFO

Loyalty, Product

Everything in Homecare Homebase is a little too difficult. It is not intuitive software, and there...

Jun 2024
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CFO

Relationship, Operations

The upgrades are quite common, and that is a good thing. Homecare Homebase tries to make sure the...

Jun 2024
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CFO

Value

The financial reports in Homecare Homebase are very basic. The vendor does have quite a few other...

Jun 2024
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Manager

Loyalty, Product

The financial side of Homecare Homebase isn't as robust yet as another EHR we use. We are still...

Jun 2024
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Manager

Relationship

To get in touch with Homecare Homebase’s IT people, we have to be one of a certain number of pro...

Jun 2024
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Manager

Relationship

Homecare Homebase provides regular meetings where they align our goals with what we can get out of...

Jun 2024
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Manager

Product

From a data perspective, I like Homecare Homebase. I have learned that there are a lot of hard stops...

Jun 2024
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Director

Loyalty

Homecare Homebase’s mobile platform is outdated. Now they are in the process of creating a new one,...

Jun 2024
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Director

Loyalty, Operations

The selling point for Homecare Homebase was that it was going to be easier to onboard staff coming...

Jun 2024
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Director

Relationship

Homecare Homebase’s support team is terrible. If they have a known issue in the system but don't...

Jun 2024
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Director

Relationship, Product

Homecare Homebase is built with guide rails that enforce regulatory compliance, so our staff can't...

Jun 2024
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Director

Product

My only big wish for Homecare Homebase is optimization. We definitely have some missing...

Jun 2024
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Director

Loyalty, Relationship, Product

Homecare Homebase definitely has areas that help us, but those only help when they are set up in the...

Jun 2024
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Director

Operations

When our organization originally got training, it was during the COVID-19 pandemic, and not everyone...

Jun 2024
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Director

Relationship

It is hard to get answers from Homecare Homebase in a timely manner when we have a problem. It is...

Jun 2024
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Director

Operations

Once users get the hang of the Homecare Homebase platform, they like the simplicity of the program,...

Jun 2024
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Director

Relationship

The vendor’s support is excellent. If anything is not going correctly, Homecare Homebase is on top...

Jun 2024
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Director

Product

There are a couple of things the vendor might think about integrating into the system, but I love...

Jun 2024
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Director

Product

Home Health EHR is a good platform. I like the dashboards, analytics, and real-time reporting.

May 2024
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Director

Culture, Value

Homecare Homebase charges for every little thing. They are adding a fee for their analytics...

May 2024
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Manager

Product

We have had some issues with the product. The biggest example of those issues has to do with...

May 2024
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Manager

Relationship

We had some interoperability issues with the system's interface with another product, but the vendor...

May 2024
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Manager

Operations

The last implementation we did with the vendor was very backward and wonky.

May 2024
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Manager

Relationship, Operations

We have some team members who are pretty tech savvy, so those team members haven't had too many...

May 2024
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Manager

Culture, Value

We were very surprised to find out that we were charged a dollar per referral on top of the system's...

May 2024
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Analyst/Coordinator

Loyalty, Relationship, Product

The mobile app is not perfect, but the vendor is making great progress, especially in the personal...

May 2024
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Analyst/Coordinator

Relationship, Product

I would recommend the product because it is the best home health and hospice EHR out there, even...

May 2024
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Analyst/Coordinator

Operations

We have to pay for ongoing training, and the training is substandard. The system is overwhelming and...

May 2024
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Director

Product

The way the Homecare Homebase system is built very much protects our clinicians. So many items can...

Apr 2024
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Director

Relationship, Product

It is really hard to get enhancements that the vendor doesn't have on their road map, but Homecare...

Apr 2024
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Director

Relationship

I would 100% buy the Homecare Homebase EHR again. Part of why is just comfort; it is what I have...

Apr 2024
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Director

Loyalty, Product

The Homecare Homebase EHR has been a challenge for the field clinicians, and if they have different...

Apr 2024
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Director

Relationship, Product

There are some areas that Homecare Homebase is really good at, and there are some other areas where...

Apr 2024
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Analyst/Coordinator

Loyalty, Relationship, Product

I haven’t worked with any supporting application that hasn’t had issues occasionally, and Homecare...

Apr 2024
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Analyst/Coordinator

Relationship

Sometimes we have to push a little with Homecare Homebase to get support if something is more urgent...

Apr 2024
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Manager

Relationship

Sometimes, it can be hard to get ahold of the people at Homecare Homebase that we need to reach....

Apr 2024
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Manager

Product

We would like Homecare Homebase to make episode realignment easier and give us more report freedom....

Apr 2024
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Manager

Relationship

Homecare Homebase has been great with release notes. Our system admin goes over rollouts of new...

Apr 2024
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Manager

Loyalty, Relationship

Homecare Homebase is making improvements and sharing a lot of information on the things they are...

Apr 2024
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Manager

Product

For the average user, Home Health EHR is intuitive, but some things are in weird places and can be...

Apr 2024
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Analyst/Coordinator

Product

Homecare Homebase updates the system themselves, so we can’t be lagging behind the most recent version....

Apr 2024
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Analyst/Coordinator

Loyalty

I feel like Homecare Homebase has the most rounded application that I have supported in terms of...

Apr 2024
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Director

Relationship

The vendor's support is a lot better than it used to be. I have no problem with getting...

Apr 2024
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Director

Loyalty, Product

We have a general inpatient unit for hospice, and the documentation in the system isn't really...

Apr 2024
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VP/Other Executive

Operations, Product

I like Homecare Homebase's home health product a little more than the hospice product as far as the...

Mar 2024
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VP/Other Executive

Product

Our team would like better clinical tools in Homecare Homebase's system. Having those tools might...

Mar 2024
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VP/Other Executive

Loyalty

Homecare Homebase's system is one of the more expensive home health EMRs. The entire system is very...

Mar 2024
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VP/Other Executive

Loyalty, Product, Value

Right now, we can only use the system on an Android tablet. Homecare Homebase doesn't necessarily...

Mar 2024
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VP/Other Executive

Product

There are many manual steps in the system due to the way it is designed. I always compare the...

Mar 2024
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VP/Other Executive

Relationship

The vendor's support is good. It wasn't always like that. It took a while for the vendor to fix...

Mar 2024
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Director

Culture

The salespeople from Homecare Homebase promised things that they never could deliver on. We are...

Mar 2024
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Director

Relationship, Operations, Product

Homecare Homebase does beta testing for all of their updates, and they find potential problems...

Mar 2024
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Director

Relationship, Product

Overall, Homecare Homebase is good software, and the vendor keeps up with regulatory issues. The...

Mar 2024
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Director

Value

Homecare Homebase charges for every interface and add-on module. We start racking up costs when they...

Mar 2024
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CEO/President

Relationship, Product

Generally speaking, I would like Homecare Homebase to play nicer and quicker with others. Sometimes...

Mar 2024
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CEO/President

Relationship, Product, Value

Homecare Homebase does a great job of driving tangible outcomes. We have been using the product for...

Mar 2024
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VP/Other Executive

Relationship

Homecare Homebase's support is good and bad. When we have a problem, our IT department connects with...

Mar 2024
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VP/Other Executive

Relationship

Homecare Homebase does not deliver the expected functionality. Our pleas fall on deaf ears because...

Mar 2024
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VP/Other Executive

Relationship, Product

The analytics and reports in the system come short of supporting our operation. If we have a report...

Mar 2024
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VP/Other Executive

Product

Some things are good with the product, but things could be better overall. The system needs to be a...

Mar 2024
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Director

Loyalty, Product

Our main need with a palliative EHR is the Part B billing functionality with multiple rate sets. We...

Mar 2024
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Director

Product

We don't hear a ton of frustration from clinicians specific to Homecare Homebase, such as issues...

Mar 2024
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Director

Loyalty

Homecare Homebase has a road map in place, but it is more of a three-year to five-year strategy. We...

Mar 2024
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Director

Culture, Value

With Homecare Homebase, there have some cases where we have been able to negotiate no charge with...

Mar 2024
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Director

Loyalty

Homecare Homebase has laid out their Firebase API strategy. They are more focused on outbound data...

Mar 2024
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Manager

Value

Because of some state regulations, we get extra charges from the vendor for the setup and follow-up...

Mar 2024
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Manager

Relationship

In Homecare Homebase, if we get stuck somewhere, there is nothing on the tablet that helps us to try...

Mar 2024
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Manager

Relationship

Homecare Homebase's support people work well because they are out in the field with the patients.

Mar 2024
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Manager

Relationship, Operations

We have regular meetings with Homecare Homebase on what the updates are and everything. The vendor...

Mar 2024
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Manager

Relationship

Homecare Homebase seems to have a lot of turnover. Since I have been here, we have had several...

Mar 2024
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CEO/President

Culture, Relationship, Value

The vendor is exceptionally good at keeping their promises. They have a culture in the company of...

Mar 2024
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CEO/President

Product

The EHR's financial reporting is good enough to accomplish our goals, and it works close enough to...

Mar 2024
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CEO/President

Product

Overall, things are going well with Homecare Homebase. It is the best solution on the market. One...

Mar 2024
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CEO/President

Product, Value

Despite the product being not very user friendly, expensive, and hard to implement, it is better...

Mar 2024
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CIO

Value

We use Homecare Homebase extensively in a mobile setting across our enterprise. The product isn't...

Mar 2024
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CIO

Product

One of Homecare Homebase's biggest opportunities for improvement is to provide more flexibility from...

Mar 2024
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Director

Relationship

We have regular calls and meetings with our contact at Homecare Homebase. When I put in a ticket,...

Mar 2024
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Director

Operations, Product

Homecare Homebase is very user friendly and simple to use as long as people follow its rules. I...

Mar 2024
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Director

Relationship

We have had good luck with Homecare Homebase. I haven't had any issues or concerns with it that...

Mar 2024
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CEO/President

Operations, Value

Homecare Homebase does have good training, but we have to pay for it. There is a little training...

Mar 2024
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CEO/President

Operations, Product, Value

Some of the back-end things in Homecare Homebase are not easy to use. We have certain pathways, and...

Mar 2024
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CEO/President

Relationship, Product

With the majority of the things that we ask Homecare Homebase to do, like resetting passwords or...

Mar 2024
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CEO/President

Loyalty, Relationship

There has been really good communication from Homecare Homebase on what is coming out, but there is...

Mar 2024
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CEO/President

Product

The Homecare Homebase financials piece is a horrible product. Homecare Homebase was written by...

Mar 2024
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CEO/President

Value

Whether we are receiving our money’s worth is a loaded question. That is the part of Homecare...

Mar 2024
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CFO

Operations

We had to do a lot of our initial and ongoing training for the system. It would be great to receive...

Mar 2024
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(0)
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CFO

Loyalty, Product, Value

When we switched to Homecare Homebase, some of our metrics improved. That was good. The system is...

Mar 2024
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(0)
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CFO

Culture, Value

Homecare Homebase has given us some discounts, but they seem to charge us left and right for every...

Mar 2024
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(0)
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CFO

Relationship, Operations

I would advise someone implementing Homecare Homebase to have a team on staff devoted to supporting...

Mar 2024
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(0)
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CEO/President

Loyalty, Product

The vendor is doing alright with delivering new technology through the product that meets our needs....

Mar 2024
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(0)
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CEO/President

Relationship

We are able to get ahold of people when it comes to support. We have been able to get our problems solved....

Mar 2024
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CEO/President

Relationship

The vendor has some individuals who are really strong account managers, and then they have some...

Mar 2024
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Analyst/Coordinator

Operations, Product, Value

When we went live with the Homecare Homebase mobile app, it took a bit of buy-in from our field...

Feb 2024
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Analyst/Coordinator

Product

In the Homecare Homebase app, the font is in all capital letters. The field clinicians can only...

Feb 2024
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Analyst/Coordinator

Relationship, Product

We had a case that was a big deal and affected one of our departments. The case was open for a long...

Feb 2024
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Analyst/Coordinator

Operations

Based on the number of tickets that we have to put in, I would rate the financial reporting from...

Feb 2024
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Analyst/Coordinator

Loyalty

As of now, we can only use Homecare Homebase with Androids. But the vendor is in the process of...

Feb 2024
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Analyst/Coordinator

Relationship

Homecare Homebase has CellTrak. CellTrak helps with implementations. I guess they are kind of...

Feb 2024
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Analyst/Coordinator

Operations

Things have changed, and even in the analytics training, some things don't match. We go through the...

Feb 2024
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Analyst/Coordinator

Product

A big issue that we are running into right now is that Homecare Homebase is not certified for Part B...

Feb 2024
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Analyst/Coordinator

Relationship

We have issues getting ahold of our account executive in a timely manner. We have some good people...

Feb 2024
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Analyst/Coordinator

Relationship

We have issues with Homecare Homebase’s support people not really understanding solutions or being...

Feb 2024
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CEO/President

Product

Homecare Homebase follows all the changing home health regulations and specifics with Medicare. It...

Feb 2024
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CEO/President

Product

Homecare Homebase is pretty cumbersome for a provider in the field at the point of care in terms of...

Feb 2024
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Manager

Product

The vendor has an analytics tool that we use to analyze how fast we get the order signed from when...

Feb 2024
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Manager

Operations, Product

There is a lot of repetition and burdensome documentation in Homecare Homebase. We are constantly...

Feb 2024
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Manager

Relationship

We have an account representative with Homecare Homebase who does the scheduled update calls with...

Feb 2024
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Manager

Value

We have to be careful with Homecare Homebase or they will charge us for little things. For a lot of...

Feb 2024
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Analyst/Coordinator

Value

We haven’t really used Homecare Homebase’s implementation services other than when we started mostly...

Feb 2024
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(0)
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Analyst/Coordinator

Operations

We had somebody at our organization do paid training from Homecare Homebase, and they were very...

Feb 2024
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Analyst/Coordinator

Loyalty

If someone were looking into Homecare Homebase, they would need to think about how many office staff...

Feb 2024
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Analyst/Coordinator

Operations

We really like the customer experience portal, and it is really helpful, but there are some things...

Feb 2024
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Director

Product

Homecare Homebase definitely helps with compliance. The workflows are very self-explanatory, so the...

Jan 2024
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Director

Operations

We would have liked to have had more knowledgeable people from Homecare Homebase to do the training....

Jan 2024
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Analyst/Coordinator

Relationship, Product

Homecare Homebase is pretty established and well known within the industry, and Home Health EHR is...

Jan 2024
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Analyst/Coordinator

Relationship

Homecare Homebase has a very robust support structure in place. We have people dedicated to us, and...

Jan 2024
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Analyst/Coordinator

Product

There are always defects, issues, and known problems with every vendor, but it would be nice to...

Jan 2024
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Analyst/Coordinator

Product

When Homecare Homebase releases something brand new, we don't always jump on board because we know...

Jan 2024
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Manager

Product

The interface of the mobile solution is a little dated and needs to keep up with mobile platforms as...

Jan 2024
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Manager

Loyalty, Relationship

We haven't seen anything truly new from Homecare Homebase. They have preferred partners that we are...

Jan 2024
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Manager

Relationship

Homecare Homebase’s customer support has improved over the last few years. We were very loud and...

Jan 2024
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Manager

Product

The product is decently optimized for mobile solutions such as tablets and smartphones, though the...

Jan 2024
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Manager

Loyalty, Product

To increase my satisfaction, I would like improvements in our GL mapping because we have a lot of...

Jan 2024
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Manager

Product

Even though the product has its issues, it is honestly the best EHR to use just because it makes...

Jan 2024
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Manager

Culture, Value

The vendor is pretty good about taking care of things. If we have an unusual request or something...

Jan 2024
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Manager

Operations

I have been with this organization for about as long as we have been with Homecare Homebase. I...

Jan 2024
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Manager

Relationship

The vendor’s involvement is more with our CEO and some of the upper administration, but I don't hear...

Jan 2024
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Manager

Relationship

I would say that Homecare Homebase has been a good product for us. There are definitely pros and...

Jan 2024
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VP/Other Executive

Loyalty, Product

We are working on reports now, and we are almost working outside of the system to some degree. The...

Jan 2024
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VP/Other Executive

Loyalty

The vendor is supposed to release a cloud version, and some of the things that we are complaining...

Jan 2024
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Manager

Product

We are happy with the product; it works well for what we need, and the product itself has been...

Jan 2024
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Manager

Relationship

The support has been improving. Probably our biggest complaint is that the vendor is reluctant to...

Jan 2024
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Manager

Value

The vendor doesn't charge for every little thing. There are some add-ons that have a cost. That is a...

Jan 2024
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VP/Other Executive

Culture, Loyalty, Relationship

The vendor has new leadership and product teams as well as a new sales team. Our experience in the...

Jan 2024
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VP/Other Executive

Relationship

The vendor can work more on their enhancement releases. We tend to hold back on getting our releases...

Jan 2024
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VP/Other Executive

Operations

The vendor tends to do an implementation that is very focused on the software. What is lacking is...

Jan 2024
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VP/Other Executive

Operations

The vendor has an online learning hub, and we pay for a subscription. The hub is supposed to allow...

Jan 2024
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VP/Other Executive

Product

When it comes down to the regulatory pieces that allow our agencies to meet the accrediting...

Jan 2024
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Director

Product

We have trimmed Homecare Homebase down a bit. It was taking nurses a very long time to finish notes...

Dec 2023
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Director

Product

We can’t use Apple products. When we onboard staff, they sometimes want to use their own tablets or...

Dec 2023
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Director

Relationship, Product

My organization has been using Homecare Homebase since I started there. For the size of our...

Dec 2023
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Director

Value

Thinking back through the amount of time that we have had Homecare Homebase, I don't recall ever...

Dec 2023
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VP/Other Executive

Operations, Product

The analytics are great. We can take out-of-the-box reports and create our reports and dashboards as...

Dec 2023
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VP/Other Executive

Relationship

The vendor's executive involvement could improve. Homecare Homebase could do a better job of taking...

Dec 2023
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Director

Relationship

For day-to-day things, Homecare Homebase has a good call center. The smaller items that I need...

Dec 2023
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VP/Other Executive

Loyalty, Product

We are on a certain EMR, and knowing where the vendor is going with outcome-based measures, I would...

Dec 2023
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VP/Other Executive

Product

Homecare Homebase is not there yet with delivering new technology that meets our needs. What could...

Dec 2023
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VP/Other Executive

Product

I would like providers to have more access to the charts. I want that to be the company's decision....

Dec 2023
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VP/Other Executive

Loyalty

We are happy, but we are looking for other options for a system-wide application. We may decide to...

Dec 2023
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VP/Other Executive

Value

Homecare Homebase charges for every little thing. Of course, there is a consolidated place where we...

Dec 2023
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VP/Other Executive

Loyalty

I hope Homecare Homebase does what they say. They are looking at being tablet agnostic, meaning the...

Dec 2023
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VP/Other Executive

Loyalty

Homecare Homebase is probably the leader in the home health industry. I love their back-office...

Dec 2023
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VP/Other Executive

Loyalty, Relationship

I work well with Homecare Homebase. If they see that all of their clients need an enhancement, then...

Dec 2023
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VP/Other Executive

Relationship

The vendor is very responsive to our complaints and needs. They don't turn things over quickly, but...

Dec 2023
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VP/Other Executive

Relationship, Operations, Product

We probably needed to have a more robust change management initiative when we rolled out the system....

Dec 2023
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VP/Other Executive

Operations

Homecare Homebase's initial training was excellent. There isn't going to be ongoing training, but...

Dec 2023
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VP/Other Executive

Relationship

Homecare Homebase keeps their promises. It doesn't happen as fast as I want it to sometimes, but the...

Dec 2023
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VP/Other Executive

Product

For the home health EHR, the vendor tells me the integration is going to work, but it hasn't worked...

Dec 2023
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VP/Other Executive

Relationship

We have people we can connect with at Homecare Homebase, and they are very responsive, especially on...

Dec 2023
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VP/Other Executive

Relationship

We have regular check-ins with Homecare Homebase, and they tell us so many things and talk about how...

Dec 2023
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Director

Relationship

It depends on the issue, but if I have just a password reset issue, that issue gets fixed in...

Dec 2023
||
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Director

Product

Homecare Homebase’s built-in workflow for their product is very unique and sets them apart because...

Dec 2023
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Director

Loyalty, Product

In the Homecare Homebase world, we don't have an option with the product version. All of the...

Dec 2023
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CEO/President

Loyalty, Product

Homecare Homebase could make the scheduling easier; scheduling is a big thing they need to work on....

Dec 2023
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CEO/President

Loyalty, Value

Homecare Homebase charges pretty much à la carte for everything. I knew that going in, but the...

Dec 2023
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CEO/President

Product

I love the tablets from Homecare Homebase, and one of my main reasons is the clinicians. If I can't...

Dec 2023
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CEO/President

Product

We don't really have to do much typing in Homecare Homebase because everything is streamlined with...

Dec 2023
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CEO/President

Operations

Homecare Homebase’s implementation could be reduced to much less time. There was a lot of time spent...

Dec 2023
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Director

Product

Homecare Homebase needs to make it easier for clinicians to document their visits.

Dec 2023
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Director

Relationship

Homecare Homebase has reduced their backlog of tickets by a noticeable amount over the past year....

Dec 2023
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Director

Relationship, Product

The clinicians are incredibly frustrated by the number of repetitive questions that they have to...

Dec 2023
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Director

Relationship, Product

Homecare Homebase has good intentions, but they don't have enough of a perspective on what goes on...

Dec 2023
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Director

Product

Client satisfaction surveys don't get to our patients in some cases due to how the mail is...

Dec 2023
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Director

Value

Homecare Homebase has been trying for several years to figure out how to charge their clients for...

Dec 2023
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Director

Culture, Loyalty

There is no other alternative in the market space that does what Homecare Homebase's product does,...

Dec 2023
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Manager

Relationship

Homecare Homebase’s support is really good. We have contact people that we can reach out to if we...

Dec 2023
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Manager

Product

The product works pretty well on mobile devices. There are still a few kinks in the system, which...

Dec 2023
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Manager

Operations, Value

When we do training through Homecare Homebase, they charge per month. So if I hired somebody at the...

Dec 2023
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Manager

Culture, Relationship, Product

Homecare Homebase has been adding some new services and making things a little easier for us, and...

Dec 2023
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Manager

Loyalty, Product, Value

Sometimes, when the nurses have to enter medications with a new patient in Homecare Homebase's...

Dec 2023
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Manager

Operations

If our clinicians pick up on the training well, they get the hang of Homecare Homebase pretty...

Dec 2023
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Manager

Relationship

We get regular updates from our agent at Homecare Homebase to let us know whether any updates are...

Dec 2023
||
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Manager

Product

We use Homecare Homebase for all of our EHR stuff and for sharing information between the office and...

Dec 2023
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Manager

Relationship, Product

Homecare Homebase has a broad range of bells and whistles to do what needs to be done and manage...

Nov 2023
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Manager

Operations

For ongoing training, Homecare Homebase offers a set of training videos that we have to pay for....

Nov 2023
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Manager

Value

The product is not cheap, and there are a lot of additional components that we can pay to add on in...

Nov 2023
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VP/Other Executive

Relationship

We have a pretty good, cohesive relationship. I reach out, and the vendor reaches back. They are...

Nov 2023
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VP/Other Executive

Value

I put Homecare Homebase just slightly higher than average with the product quality because the...

Nov 2023
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VP/Other Executive

Relationship

Homecare Homebase does make an effort to lead communication, but we find a lot of glitches that we...

Nov 2023
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Director

Value

Homecare Homebase is an extremely expensive platform, but it is worth it. It makes everybody's jobs...

Nov 2023
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Director

Operations

An organization should have someone in their IT group with a clinical, finance, and technology...

Nov 2023
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VP/Other Executive

Product

I like the care coordination tab inside Homecare Homebase as long as the originating note is put in...

Nov 2023
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VP/Other Executive

Product

It is nice that I don't have to print or forward an electronic fax. The functionality is built into...

Nov 2023
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Manager

Culture, Product

Our state requires a report that includes a lot of demographics of our patient population, and it is...

Nov 2023
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Director

Product

I love this product. Homecare Homebase has an excellent EHR and is an excellent group to work with....

Nov 2023
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Director

Relationship, Operations

I would encourage Homecare Homebase to be more open about letting our dedicated resource look at...

Nov 2023
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Director

Loyalty, Product

Homecare Homebase is a great platform because it is wide open, so we can use it for different areas,...

Nov 2023
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VP/Other Executive

Product

My recommendation on whether to get Homecare Homebase would depend on how comfortable someone is...

Nov 2023
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VP/Other Executive

Loyalty, Product

I know Homecare Homebase is readily used in the market, but I do question whether there is something...

Nov 2023
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VP/Other Executive

Value

Homecare Homebase only avoids charging for every little thing when I call them on the carpet. So...

Nov 2023
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VP/Other Executive

Operations

There is not a lot of assistance with the training modules. The vendor still leaves a lot to be...

Nov 2023
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VP/Other Executive

Relationship, Operations

If I have a change recommended for an interface, the vendor can get on that change fairly quickly...

Nov 2023
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VP/Other Executive

Loyalty, Product

Homecare Homebase is working on some different level integrations that will maybe take what my RNs...

Nov 2023
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VP/Other Executive

Loyalty, Product

Homecare Homebase is supposed to be beefing up their analytics side. If those changes come to...

Nov 2023
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CEO/President

Relationship

Homecare Homebase is pretty up front with updates, and we get notes on them. They talk to us about...

Nov 2023
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CEO/President

Relationship

Our staff likes Homecare Homebase fairly well and as far as computer documentation and clinical...

Nov 2023
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CEO/President

Product

Homecare Homebase is fairly intuitive for the users. They use their point-of-care devices in the...

Nov 2023
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CEO/President

Product, Value

The product is pretty robust. We have to use a couple of different databases to help figure some...

Nov 2023
||
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CEO/President

Product

I still struggle with finding reporting information on a per-patient basis within the system and...

Nov 2023
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CEO/President

Product

If we are talking analytics, Homecare Homebase is kind of limited. we don't have anyone who can...

Nov 2023
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CEO/President

Value

One of my big things with Homecare Homebase is when I talk to them about how they charge unexpected...

Nov 2023
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CEO/President

Loyalty, Product

Homecare Homebase is slow to roll anything out. There is a lot of low-hanging fruit that other...

Nov 2023
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CEO/President

Product

Homecare Homebase has a core set of features that it uses really well. That is why 60% of the...

Nov 2023
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CEO/President

Loyalty

We would recommend that anyone who is looking for a homecare solution look at Homecare Homebase.

Nov 2023
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Director

Operations

The initial training was awesome. Trainers came on-site for weeks at a time, and we set up each and...

Nov 2023
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Director

Loyalty, Relationship

Homecare Homebase has a voting system. To get an issue moved up the chain, several other agencies...

Nov 2023
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Director

Loyalty, Product

Homecare Homebase is looking to do interfaces with Epic, but I'm not sure where that project is at....

Nov 2023
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