Homecare Homebase (Home Health EHR) Commentary
Filtered view: All

Subject Expert
Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
View Advanced Filters
Advanced Filters
Size Filters
Ownership Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Manager

Value

There are definitely a lot of challenges with Homecare Homebase’s reports. When we drill down to the...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

On a tablet and a smartphone, the screen is okay. It fits, but a lot of times, the verbiage is so...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

Training is difficult. They do releases five times a year, and the process is almost funny, but it...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

When we have releases, upgrades, or any kind of overall issues, the vendor is not responsive. We...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

When it comes to integrations, some processes and financial outcomes are not easy for us to have...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The positive thing about the new Smart Scheduling tool in Homecare Homebase has been the time-saving...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Using Homecare Homebase on mobile devices is one of the areas that probably has the most frustrating...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Value

We paid for support from Homecare Homebase for the implementation of a feature. Some costs were...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

When we start to train new hires and get staff involved in different processes, it is a challenge to...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

I know that my staff runs a lot of their own reports off to the side to try to confirm what we see...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

Right now, we are waiting to do some things that have been taking quite a while. I have been waiting...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

To improve how well optimized the system is for mobile devices, it would be nice if the system could...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

Having multiple service lines with Homecare Homebase is always somewhat challenging, but we are very...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Homecare Homebase's support is pretty good. The vendor provides a lot of written documentation to...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The reporting in Homecare Homebase's system is definitely an issue. There are a lot of challenges...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

The training for Homecare Homebase's system is difficult. When they put out their training manual, I...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We have a couple of really direct, phenomenal team members from Homecare Homebase. If it weren’t for...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Homecare Homebase's system is very out of date. Their field version is very out of date....

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

Homecare Homebase very rarely keeps development timelines. They do when it comes to some of the...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

With the Homecare Homebase phone application, if the screen is okay, things fit, but the verbiage is...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

Homecare Homebase’s optimization for mobile devices is satisfactory for people with Android devices,...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

Short of rollouts, there isn't a ton of ongoing education from Homecare Homebase. If we could create...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

What we have learned over the years with Homecare Homebase is that we could have had a little more...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We use tablets with Homecare Homebase's system, and they are excellent. The system is user friendly...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Value

The rate compression and inflation have really hit home health hard. The sustainability is really...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

I feel really good about the conversations I am having with Homecare Homebase. I feel like I have a...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Relationship, Product

As far as keeping all their promises, the developmental timelines are never what Homecare Homebase...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Loyalty, Relationship, Product

Homecare Homebase is supposedly building a new platform, but they don't seem to be putting any focus...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Product, Value

With the reporting and financial parts of Homecare Homebase as a whole, it is not an easy drill down...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

The implementation went pretty well; it got us going, but Homecare Homebase could have a bit more...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

Homecare Homebase does not avoid charging us. I would love to have their care plans and pathways,...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The integration is sad. Homecare Homebase doesn't interoperate with our hospital system’s EHR at all...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

I would buy Homecare Homebase again because I have worked on several different types of products,...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Homecare Homebase communicates pretty well. Sometimes I hear from my coworkers that the system is...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

I hate to put the blame on Homecare Homebase because when we put garbage in, garbage comes out, but...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

There are definitely some improvements that could be made to Homecare Homebase. The clinicians’...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

I am not an end user, but I hear that Homecare Homebase is a lot better than our old product and...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

The vendor is very quick to respond if there are any issues. Homecare Homebase is an easy...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

We are very happy with the EHR, but we wish it were a little more user friendly in terms of being...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

The vendor avoids charging for every little thing, but they are expensive to begin with.

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

There are some portions of the product that could be a little more robust for end users,...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

There are always some bugs and stuff with new releases, but the vendor does work to resolve them...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Value

I don't care for the fact that we have to use Samsung tablets for the Homecare Homebase system. I am...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

With Homecare Homebase’s customer support, if I get specific people on the phone, I know I am going...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We have had multiple complaints about the system's slowness. We got an incomplete resolution with...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations, Product

Whenever we have an upgrade from Homecare Homebase, we always have problems the next day. The vendor...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

The modules in the Homecare Homebase system are helpful in onboarding people, and the program itself...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

Every time we call about something, Homecare Homebase says that thing is an enhancement they can...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

The Homecare Homebase system is a really good program clinically but not financially. We looked at...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The Homecare Homebase system is always available, and that is the number-one most important thing....

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

I would like to see the EHR become a little more modern. It feels old to the user base, so that...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

The Homecare Homebase system is a very expensive product not only to implement but also to carry on...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

Homecare Homebase has tremendously improved their response time. They have created a new portal for...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Loyalty, Product

Everything in Homecare Homebase is a little too difficult. It is not intuitive software, and there...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Operations

The upgrades are quite common, and that is a good thing. Homecare Homebase tries to make sure the...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Value

The financial reports in Homecare Homebase are very basic. The vendor does have quite a few other...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

The financial side of Homecare Homebase isn't as robust yet as another EHR we use. We are still...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

To get in touch with Homecare Homebase’s IT people, we have to be one of a certain number of pro...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Homecare Homebase provides regular meetings where they align our goals with what we can get out of...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

From a data perspective, I like Homecare Homebase. I have learned that there are a lot of hard stops...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

Homecare Homebase’s mobile platform is outdated. Now they are in the process of creating a new one,...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Operations

The selling point for Homecare Homebase was that it was going to be easier to onboard staff coming...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Homecare Homebase’s support team is terrible. If they have a known issue in the system but don't...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

Homecare Homebase is built with guide rails that enforce regulatory compliance, so our staff can't...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

My only big wish for Homecare Homebase is optimization. We definitely have some missing...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship, Product

Homecare Homebase definitely has areas that help us, but those only help when they are set up in the...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

When our organization originally got training, it was during the COVID-19 pandemic, and not everyone...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

It is hard to get answers from Homecare Homebase in a timely manner when we have a problem. It is...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

Once users get the hang of the Homecare Homebase platform, they like the simplicity of the program,...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor’s support is excellent. If anything is not going correctly, Homecare Homebase is on top...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

There are a couple of things the vendor might think about integrating into the system, but I love...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Home Health EHR is a good platform. I like the dashboards, analytics, and real-time reporting.

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Value

Homecare Homebase charges for every little thing. They are adding a fee for their analytics...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We have had some issues with the product. The biggest example of those issues has to do with...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We had some interoperability issues with the system's interface with another product, but the vendor...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

The last implementation we did with the vendor was very backward and wonky.

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

We have some team members who are pretty tech savvy, so those team members haven't had too many...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Value

We were very surprised to find out that we were charged a dollar per referral on top of the system's...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Relationship, Product

The mobile app is not perfect, but the vendor is making great progress, especially in the personal...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

I would recommend the product because it is the best home health and hospice EHR out there, even...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

We have to pay for ongoing training, and the training is substandard. The system is overwhelming and...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The way the Homecare Homebase system is built very much protects our clinicians. So many items can...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

It is really hard to get enhancements that the vendor doesn't have on their road map, but Homecare...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I would 100% buy the Homecare Homebase EHR again. Part of why is just comfort; it is what I have...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

The Homecare Homebase EHR has been a challenge for the field clinicians, and if they have different...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

There are some areas that Homecare Homebase is really good at, and there are some other areas where...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Relationship, Product

I haven’t worked with any supporting application that hasn’t had issues occasionally, and Homecare...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Sometimes we have to push a little with Homecare Homebase to get support if something is more urgent...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Sometimes, it can be hard to get ahold of the people at Homecare Homebase that we need to reach....

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We would like Homecare Homebase to make episode realignment easier and give us more report freedom....

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Homecare Homebase has been great with release notes. Our system admin goes over rollouts of new...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship

Homecare Homebase is making improvements and sharing a lot of information on the things they are...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

For the average user, Home Health EHR is intuitive, but some things are in weird places and can be...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

Homecare Homebase updates the system themselves, so we can’t be lagging behind the most recent version....

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty

I feel like Homecare Homebase has the most rounded application that I have supported in terms of...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor's support is a lot better than it used to be. I have no problem with getting...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

We have a general inpatient unit for hospice, and the documentation in the system isn't really...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations, Product

I like Homecare Homebase's home health product a little more than the hospice product as far as the...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

Our team would like better clinical tools in Homecare Homebase's system. Having those tools might...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty

Homecare Homebase's system is one of the more expensive home health EMRs. The entire system is very...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product, Value

Right now, we can only use the system on an Android tablet. Homecare Homebase doesn't necessarily...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

There are many manual steps in the system due to the way it is designed. I always compare the...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The vendor's support is good. It wasn't always like that. It took a while for the vendor to fix...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture

The salespeople from Homecare Homebase promised things that they never could deliver on. We are...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations, Product

Homecare Homebase does beta testing for all of their updates, and they find potential problems...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

Overall, Homecare Homebase is good software, and the vendor keeps up with regulatory issues. The...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Homecare Homebase charges for every interface and add-on module. We start racking up costs when they...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Product

Generally speaking, I would like Homecare Homebase to play nicer and quicker with others. Sometimes...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Product, Value

Homecare Homebase does a great job of driving tangible outcomes. We have been using the product for...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Homecare Homebase's support is good and bad. When we have a problem, our IT department connects with...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Homecare Homebase does not deliver the expected functionality. Our pleas fall on deaf ears because...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

The analytics and reports in the system come short of supporting our operation. If we have a report...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

Some things are good with the product, but things could be better overall. The system needs to be a...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

Our main need with a palliative EHR is the Part B billing functionality with multiple rate sets. We...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We don't hear a ton of frustration from clinicians specific to Homecare Homebase, such as issues...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

Homecare Homebase has a road map in place, but it is more of a three-year to five-year strategy. We...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Value

With Homecare Homebase, there have some cases where we have been able to negotiate no charge with...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

Homecare Homebase has laid out their Firebase API strategy. They are more focused on outbound data...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

Because of some state regulations, we get extra charges from the vendor for the setup and follow-up...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

In Homecare Homebase, if we get stuck somewhere, there is nothing on the tablet that helps us to try...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Homecare Homebase's support people work well because they are out in the field with the patients.

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

We have regular meetings with Homecare Homebase on what the updates are and everything. The vendor...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Homecare Homebase seems to have a lot of turnover. Since I have been here, we have had several...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Culture, Relationship, Value

The vendor is exceptionally good at keeping their promises. They have a culture in the company of...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

The EHR's financial reporting is good enough to accomplish our goals, and it works close enough to...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

Overall, things are going well with Homecare Homebase. It is the best solution on the market. One...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product, Value

Despite the product being not very user friendly, expensive, and hard to implement, it is better...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Value

We use Homecare Homebase extensively in a mobile setting across our enterprise. The product isn't...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product

One of Homecare Homebase's biggest opportunities for improvement is to provide more flexibility from...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We have regular calls and meetings with our contact at Homecare Homebase. When I put in a ticket,...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

Homecare Homebase is very user friendly and simple to use as long as people follow its rules. I...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We have had good luck with Homecare Homebase. I haven't had any issues or concerns with it that...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Operations, Value

Homecare Homebase does have good training, but we have to pay for it. There is a little training...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Operations, Product, Value

Some of the back-end things in Homecare Homebase are not easy to use. We have certain pathways, and...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Product

With the majority of the things that we ask Homecare Homebase to do, like resetting passwords or...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Relationship

There has been really good communication from Homecare Homebase on what is coming out, but there is...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

The Homecare Homebase financials piece is a horrible product. Homecare Homebase was written by...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Value

Whether we are receiving our money’s worth is a loaded question. That is the part of Homecare...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Operations

We had to do a lot of our initial and ongoing training for the system. It would be great to receive...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Loyalty, Product, Value

When we switched to Homecare Homebase, some of our metrics improved. That was good. The system is...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Culture, Value

Homecare Homebase has given us some discounts, but they seem to charge us left and right for every...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Operations

I would advise someone implementing Homecare Homebase to have a team on staff devoted to supporting...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Product

The vendor is doing alright with delivering new technology through the product that meets our needs....

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

We are able to get ahold of people when it comes to support. We have been able to get our problems solved....

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

The vendor has some individuals who are really strong account managers, and then they have some...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations, Product, Value

When we went live with the Homecare Homebase mobile app, it took a bit of buy-in from our field...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

In the Homecare Homebase app, the font is in all capital letters. The field clinicians can only...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

We had a case that was a big deal and affected one of our departments. The case was open for a long...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

Based on the number of tickets that we have to put in, I would rate the financial reporting from...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty

As of now, we can only use Homecare Homebase with Androids. But the vendor is in the process of...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Homecare Homebase has CellTrak. CellTrak helps with implementations. I guess they are kind of...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

Things have changed, and even in the analytics training, some things don't match. We go through the...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

A big issue that we are running into right now is that Homecare Homebase is not certified for Part B...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

We have issues getting ahold of our account executive in a timely manner. We have some good people...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

We have issues with Homecare Homebase’s support people not really understanding solutions or being...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

Homecare Homebase follows all the changing home health regulations and specifics with Medicare. It...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

Homecare Homebase is pretty cumbersome for a provider in the field at the point of care in terms of...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The vendor has an analytics tool that we use to analyze how fast we get the order signed from when...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

There is a lot of repetition and burdensome documentation in Homecare Homebase. We are constantly...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We have an account representative with Homecare Homebase who does the scheduled update calls with...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

We have to be careful with Homecare Homebase or they will charge us for little things. For a lot of...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Value

We haven’t really used Homecare Homebase’s implementation services other than when we started mostly...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

We had somebody at our organization do paid training from Homecare Homebase, and they were very...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty

If someone were looking into Homecare Homebase, they would need to think about how many office staff...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

We really like the customer experience portal, and it is really helpful, but there are some things...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Homecare Homebase definitely helps with compliance. The workflows are very self-explanatory, so the...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

We would have liked to have had more knowledgeable people from Homecare Homebase to do the training....

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

Homecare Homebase is pretty established and well known within the industry, and Home Health EHR is...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Homecare Homebase has a very robust support structure in place. We have people dedicated to us, and...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

There are always defects, issues, and known problems with every vendor, but it would be nice to...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

When Homecare Homebase releases something brand new, we don't always jump on board because we know...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The interface of the mobile solution is a little dated and needs to keep up with mobile platforms as...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship

We haven't seen anything truly new from Homecare Homebase. They have preferred partners that we are...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Homecare Homebase’s customer support has improved over the last few years. We were very loud and...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The product is decently optimized for mobile solutions such as tablets and smartphones, though the...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

To increase my satisfaction, I would like improvements in our GL mapping because we have a lot of...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Even though the product has its issues, it is honestly the best EHR to use just because it makes...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Value

The vendor is pretty good about taking care of things. If we have an unusual request or something...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

I have been with this organization for about as long as we have been with Homecare Homebase. I...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The vendor’s involvement is more with our CEO and some of the upper administration, but I don't hear...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I would say that Homecare Homebase has been a good product for us. There are definitely pros and...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product

We are working on reports now, and we are almost working outside of the system to some degree. The...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty

The vendor is supposed to release a cloud version, and some of the things that we are complaining...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We are happy with the product; it works well for what we need, and the product itself has been...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The support has been improving. Probably our biggest complaint is that the vendor is reluctant to...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

The vendor doesn't charge for every little thing. There are some add-ons that have a cost. That is a...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Culture, Loyalty, Relationship

The vendor has new leadership and product teams as well as a new sales team. Our experience in the...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The vendor can work more on their enhancement releases. We tend to hold back on getting our releases...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

The vendor tends to do an implementation that is very focused on the software. What is lacking is...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

The vendor has an online learning hub, and we pay for a subscription. The hub is supposed to allow...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

When it comes down to the regulatory pieces that allow our agencies to meet the accrediting...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We have trimmed Homecare Homebase down a bit. It was taking nurses a very long time to finish notes...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We can’t use Apple products. When we onboard staff, they sometimes want to use their own tablets or...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

My organization has been using Homecare Homebase since I started there. For the size of our...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Thinking back through the amount of time that we have had Homecare Homebase, I don't recall ever...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations, Product

The analytics are great. We can take out-of-the-box reports and create our reports and dashboards as...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The vendor's executive involvement could improve. Homecare Homebase could do a better job of taking...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

For day-to-day things, Homecare Homebase has a good call center. The smaller items that I need...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product

We are on a certain EMR, and knowing where the vendor is going with outcome-based measures, I would...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

Homecare Homebase is not there yet with delivering new technology that meets our needs. What could...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

I would like providers to have more access to the charts. I want that to be the company's decision....

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty

We are happy, but we are looking for other options for a system-wide application. We may decide to...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

Homecare Homebase charges for every little thing. Of course, there is a consolidated place where we...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty

I hope Homecare Homebase does what they say. They are looking at being tablet agnostic, meaning the...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty

Homecare Homebase is probably the leader in the home health industry. I love their back-office...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Relationship

I work well with Homecare Homebase. If they see that all of their clients need an enhancement, then...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The vendor is very responsive to our complaints and needs. They don't turn things over quickly, but...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Operations, Product

We probably needed to have a more robust change management initiative when we rolled out the system....

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

Homecare Homebase's initial training was excellent. There isn't going to be ongoing training, but...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Homecare Homebase keeps their promises. It doesn't happen as fast as I want it to sometimes, but the...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

For the home health EHR, the vendor tells me the integration is going to work, but it hasn't worked...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

We have people we can connect with at Homecare Homebase, and they are very responsive, especially on...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

We have regular check-ins with Homecare Homebase, and they tell us so many things and talk about how...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

It depends on the issue, but if I have just a password reset issue, that issue gets fixed in...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Homecare Homebase’s built-in workflow for their product is very unique and sets them apart because...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

In the Homecare Homebase world, we don't have an option with the product version. All of the...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Product

Homecare Homebase could make the scheduling easier; scheduling is a big thing they need to work on....

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Value

Homecare Homebase charges pretty much à la carte for everything. I knew that going in, but the...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

I love the tablets from Homecare Homebase, and one of my main reasons is the clinicians. If I can't...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

We don't really have to do much typing in Homecare Homebase because everything is streamlined with...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Operations

Homecare Homebase’s implementation could be reduced to much less time. There was a lot of time spent...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Homecare Homebase needs to make it easier for clinicians to document their visits.

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Homecare Homebase has reduced their backlog of tickets by a noticeable amount over the past year....

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

The clinicians are incredibly frustrated by the number of repetitive questions that they have to...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

Homecare Homebase has good intentions, but they don't have enough of a perspective on what goes on...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Client satisfaction surveys don't get to our patients in some cases due to how the mail is...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Homecare Homebase has been trying for several years to figure out how to charge their clients for...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Loyalty

There is no other alternative in the market space that does what Homecare Homebase's product does,...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Homecare Homebase’s support is really good. We have contact people that we can reach out to if we...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The product works pretty well on mobile devices. There are still a few kinks in the system, which...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Value

When we do training through Homecare Homebase, they charge per month. So if I hired somebody at the...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Relationship, Product

Homecare Homebase has been adding some new services and making things a little easier for us, and...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product, Value

Sometimes, when the nurses have to enter medications with a new patient in Homecare Homebase's...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

If our clinicians pick up on the training well, they get the hang of Homecare Homebase pretty...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We get regular updates from our agent at Homecare Homebase to let us know whether any updates are...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We use Homecare Homebase for all of our EHR stuff and for sharing information between the office and...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

Homecare Homebase has a broad range of bells and whistles to do what needs to be done and manage...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

For ongoing training, Homecare Homebase offers a set of training videos that we have to pay for....

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

The product is not cheap, and there are a lot of additional components that we can pay to add on in...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

We have a pretty good, cohesive relationship. I reach out, and the vendor reaches back. They are...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

I put Homecare Homebase just slightly higher than average with the product quality because the...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Homecare Homebase does make an effort to lead communication, but we find a lot of glitches that we...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Homecare Homebase is an extremely expensive platform, but it is worth it. It makes everybody's jobs...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

An organization should have someone in their IT group with a clinical, finance, and technology...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

I like the care coordination tab inside Homecare Homebase as long as the originating note is put in...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

It is nice that I don't have to print or forward an electronic fax. The functionality is built into...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Product

Our state requires a report that includes a lot of demographics of our patient population, and it is...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

I love this product. Homecare Homebase has an excellent EHR and is an excellent group to work with....

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

I would encourage Homecare Homebase to be more open about letting our dedicated resource look at...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

Homecare Homebase is a great platform because it is wide open, so we can use it for different areas,...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

My recommendation on whether to get Homecare Homebase would depend on how comfortable someone is...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product

I know Homecare Homebase is readily used in the market, but I do question whether there is something...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

Homecare Homebase only avoids charging for every little thing when I call them on the carpet. So...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

There is not a lot of assistance with the training modules. The vendor still leaves a lot to be...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Operations

If I have a change recommended for an interface, the vendor can get on that change fairly quickly...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product

Homecare Homebase is working on some different level integrations that will maybe take what my RNs...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product

Homecare Homebase is supposed to be beefing up their analytics side. If those changes come to...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

Homecare Homebase is pretty up front with updates, and we get notes on them. They talk to us about...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

Our staff likes Homecare Homebase fairly well and as far as computer documentation and clinical...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

Homecare Homebase is fairly intuitive for the users. They use their point-of-care devices in the...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product, Value

The product is pretty robust. We have to use a couple of different databases to help figure some...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

I still struggle with finding reporting information on a per-patient basis within the system and...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

If we are talking analytics, Homecare Homebase is kind of limited. we don't have anyone who can...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Value

One of my big things with Homecare Homebase is when I talk to them about how they charge unexpected...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Product

Homecare Homebase is slow to roll anything out. There is a lot of low-hanging fruit that other...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

Homecare Homebase has a core set of features that it uses really well. That is why 60% of the...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty

We would recommend that anyone who is looking for a homecare solution look at Homecare Homebase.

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

The initial training was awesome. Trainers came on-site for weeks at a time, and we set up each and...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship

Homecare Homebase has a voting system. To get an issue moved up the chain, several other agencies...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

Homecare Homebase is looking to do interfaces with Epic, but I'm not sure where that project is at....

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

The vendor is pretty effective with implementing the upgrades. Sometimes upgrades don't do what the...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

As soon as Homecare Homebase knows that there is a problem or an interruption in the service, we get...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Operations

Homecare Homebase's upgrades are easy, but the vendor could do more. They could help us a little...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

Homecare Homebase's reports are pretty good. There have been some issues over time with month-end...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

There are some things that are good with the smartphones and tablets that we use for the system. The...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Product

Homecare Homebase hasn't been good at keeping their promises surrounding development timelines and...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Value

Homecare Homebase doesn't avoid charging for every little thing. There are charges for new features,...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles
View All Reports
Related Reports



​