Livongo (Chronic Care Management, Mostly Employer)
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Subject Expert
Schafer Jackson
Research Director
KLAS Research Director - Schafer Jackson
 
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User Commentary

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Director

Relationship, Product

When we introduced Livongo, someone with diabetes got the glucose monitor, which comes with lancets...

May 2023
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Director

Value

We get back more than what Livongo Health charges. The system is cutting down on medical expenses....

May 2023
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Director

Relationship, Value

Livongo Health is doing very well at driving tangible outcomes. They are helping us reinforce their...

May 2023
||
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Director

Relationship, Product

We have employees that are severe diabetics. We highly encourage them to utilize the diabetes...

May 2023
||
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Director

Relationship

Livongo is very easy to use. If we have any questions whatsoever, all we need to do is pick up the...

May 2023
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Director

Operations

Livongo Health is fast and accurate, and they provide wonderful education during implementations and...

May 2023
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Director

Product

We have introduced a weight management program, but it is not as popular as I had hoped. People have...

May 2023
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Manager

Relationship, Product

Livongo could be better when it comes to engagement. Making sure that we are able to reach those in...

Apr 2023
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Manager

Relationship

Livongo Health does a decent job of getting the employees up and running.

Apr 2023
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Manager

Value

The return on investment that Livongo shows we are receiving isn't 100% accurate because there is...

Apr 2023
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Manager

Relationship

Livongo Health has been really good at listening to us and being willing to expand the ways they do...

Dec 2022
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Manager

Loyalty

Livongo Health was recently acquired and is rolling out additional services. At one point, Livongo...

Dec 2022
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Manager

Product

My medical carrier sends Livongo Health files of employees or members who have certain diagnoses....

Dec 2022
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Director

Relationship, Value

Our relationship with Livongo Health has been a home run. We have been really pleased with them as a...

Dec 2022
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Director

Relationship, Product

The highlight of working with the vendor has been the overall partnership and the solution itself....

Dec 2022
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Analyst/Coordinator

Product

The only reason I would not give a perfect rating for the current product functionality is I do have...

Sep 2022
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Analyst/Coordinator

Relationship

The vendor came to vendor summits and offered ideas and solutions. Livongo Health didn't just get...

Sep 2022
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Analyst/Coordinator

Relationship, Value

I enjoy talking about Livongo Health. We have a good vendor and enjoy the experience. The product is...

Sep 2022
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Analyst/Coordinator

Value

Our employees like the connectivity and support provided by Livongo Health’s product. Employees are...

Sep 2022
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Analyst/Coordinator

Loyalty, Value

Originally, we were looking for solutions, and someone who knew one of our executives suggested...

Sep 2022
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Manager

Relationship, Value

I really like that Livongo Health’s service takes away the barriers for our employees. All the...

Aug 2022
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Manager

Relationship

I would appreciate additional feedback or recommendations from the vendor's team about how we can...

Aug 2022
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Manager

Relationship

I love working with Livongo Health’s team. Our account manager and others that we have interacted...

Aug 2022
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Manager

Value

We have a set fee with Livongo Health, so to my knowledge, they don’t nickel-and-dime us. The only...

Jun 2022
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Manager

Relationship

We have a good relationship with our account management team at Livongo Health. The vendor recently...

Jun 2022
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Manager

Loyalty, Relationship

I don’t know whether Livongo Health is larger than Teladoc or vice versa, but before the merger, it...

Jun 2022
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Manager

Loyalty

As far as I know, Livongo Health is part of our long-term plans. We have no discussions to terminate...

Jun 2022
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