Livongo (Chronic Care Management, Mostly Employer) Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Product
Livongo getting people to check their blood sugar is critical, but at the same time, it still comes...
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Relationship, Product
Almost everything about what Livongo offers is reactive because when we use it, it is because...
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Relationship
We have a really good relationship with Livongo Health, and Livongo is not something that we have to...
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Value
I like the fact that Livongo Health only charges us for people who are engaging with the program...
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Product
Livongo does share data with our medical plan, so from that aspect, things seem to work well. We had...
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Loyalty, Relationship, Product
Livongo Health has been a good partner. In fact, we have added services with them and are looking at...
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Loyalty, Value
We started working with Livongo Health because diabetes was a high cost for us as well as a highly...
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Relationship, Product
Livongo Health does the outreach. So when somebody is identified as a potential candidate for their...
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Relationship
I find the people that Livongo Health hires to have really good initiative. If an issue is reported...
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Operations
The implementation, from what I remember years ago, was very smooth. I get very few complaints about...
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Product
We monitor HbA1c, so we have seen significant clinical reductions there. We are also definitely...
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Loyalty, Relationship
I have a concern about what the vendor is going to do with the brand. They have built a really good...
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Relationship, Product
Livongo Health’s customer support is really good. Their tools are very good. We have very good...
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Operations
The implementation was pretty simple. We only had one little hiccup with a group being included that...
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Relationship
Livongo Health is very proactive with their reporting and making sure that all our service needs are...
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