Home chevron icon Value Based Care chevron icon Telehealth chevron icon Remote Patient Monitoring

Livongo (Chronic Care Management, Mostly Employer) Commentary
Filtered view: All

Subject Expert
Schafer Jackson
Research Director
KLAS Research Director - Schafer Jackson
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Telehealth & Remote Patient Monitoring Ecosystem 2023: Vendor-Reported Capabilities and Customer Adoption
Telehealth & Remote Patient Monitoring Ecosystem 2023:
Vendor-Reported Capabilities and Customer Adoption
July 2023
View Report
Transitions of Care 2022: What Are Organizations Using or Considering to Facilitate Effective Care Transitions?
View Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
Director

Loyalty, Product

The Livongo solution works well for members; they like it. Livongo Health has a good marketing...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

With Livongo, the challenge that I face is having actuarially certified savings that would get us to...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Livongo Health is responsive to our company’s needs. They are willing to adapt their outreach...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

Enrolling people in the Livongo program has been our primary challenge. Although we have had many...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Anytime we have an issue, our Livongo Health representative is willing to go back and research it...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Livongo Health provides us with all the necessary data, so we do not need to monitor things much. We...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

Livongo Health is very helpful in giving training to our clinics. That is something we have that a...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Value

Livongo is integrated with some of our healthcare carriers and that sort of thing, so that helps....

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Operations

In the beginning, we actually had two different vendors because Livongo Health didn’t offer all of...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty

When I think about current goals and outcomes with Livongo Health, I think there are some other...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

I have heard some frustration from some employees saying that when things work, they work very well,...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Value

We think the ROI on the system is fantastic. All our construction peer companies and other...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

The equipment and the experience have not been good, and our numbers actually kind of support that....

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The vendor has done a really good job of telling us where they are and where things fall on their...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

We have some people who are fairly remote, and some of the work we do is in a pretty remote place,...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product

Through our wellness vendor, we are able to measure improvements made for patients with certain...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Everything has gone well with Livongo Health. We don't have a ton of utilization, but I have never...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The vendor could be more proactive by reaching out and talking about our utilization and ways we...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

When we introduced Livongo, someone with diabetes got the glucose monitor, which comes with lancets...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

We get back more than what Livongo Health charges. The system is cutting down on medical expenses....

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Value

Livongo Health is doing very well at driving tangible outcomes. They are helping us reinforce their...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

We have employees that are severe diabetics. We highly encourage them to utilize the diabetes...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Livongo is very easy to use. If we have any questions whatsoever, all we need to do is pick up the...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

Livongo Health is fast and accurate, and they provide wonderful education during implementations and...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We have introduced a weight management program, but it is not as popular as I had hoped. People have...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

Livongo could be better when it comes to engagement. Making sure that we are able to reach those in...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Livongo Health does a decent job of getting the employees up and running.

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

The return on investment that Livongo shows we are receiving isn't 100% accurate because there is...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Livongo Health has been really good at listening to us and being willing to expand the ways they do...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

Livongo Health was recently acquired and is rolling out additional services. At one point, Livongo...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

My medical carrier sends Livongo Health files of employees or members who have certain diagnoses....

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Livongo Health’s program is really good. Employees who use it properly have great success. The...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Value

Our relationship with Livongo Health has been a home run. We have been really pleased with them as a...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

The highlight of working with the vendor has been the overall partnership and the solution itself....

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
eTech Insight – Suki, A New Entrant in the Learning Virtual-Scribe Market
06 September 19    |   Mike Davis
Suki was one of the most mentioned companies in KLAS’ Emerging HCIT Companies 2019 Report, published in February of this year. This indicates that Suki is a top-of-mind emerging company among provider
Article
KLAS article icon
Emerging HCIT Companies Report and Hot Market Segments of 2019
04 April 19    |   Erik Bermudez
In our research calls, we ask providers about the hot companies, startups, and markets that providers are thinking about. With each of the top four areas, we’ll touch on provider concerns, vendor appr
Article
KLAS article icon
A New Initiative on Emerging Technologies & Markets
25 March 19    |   Erik Bermudez
This year, KLAS is going to take on a bigger role in the market by launching our Emerging Technologies insights and research called KLAS etech INSIGHT. Our objective is simple: separate fact from fict
Article
KLAS article icon
Population Health: Chasing Outcome Alignment
14 November 18    |   Jared Jeffery
Answering the question “is our population health program successful?” is difficult. It’s next to impossible if we can’t answer, “what should our population health program drive toward?” first.
View All Reports
Related Reports
Perception
KLAS article icon
Transitions of Care 2022
29 December 22    |   Bradley Hunter and Paul Warburton
Inefficient care transitions lead to wasted time and energy, increased risk of human error, and potentially poor experiences for both patients and providers. Despite the industry’s attempts to ensure the right information is sent to the right people at the right time, healthcare organizations must often revert to manual processes for data entry, verification, and communication. Some organizations use or want to use technology to streamline their transitions of care (TOC). This report—KLAS’ first to look at TOC—draws from the perspectives of 95 healthcare leaders across multiple care settings to understand their adoption of care transition technology, the challenges they encounter in their care settings, and the vendors they are considering.
Flash Insights
KLAS article icon
Teladoc Health/Livongo Merger
18 December 20    |   Adam Cherrington and Sam Eaquinto
In October 2020, Teladoc Health finalized a deal to acquire Livongo. This merging of two publicly traded virtual care companies creates a telehealth giant amid rising demand for virtual care solutions. In July 2020, Teladoc Health acquired InTouch Health, another telehealth company. This KLAS Flash Insights report will share reactions from customers of all three vendors to the Teladoc Health/Livongo merger and their perception of what impact it will have. KLAS interviewed 30 individual clients—of these, 11 use InTouch Health, 11 use Livongo, and 14 use Teladoc Health (some organizations use two of these vendors’ solutions, but none use all three).



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​