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Livongo (Chronic Care Management, Mostly Employer) Commentary
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Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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Telehealth & Remote Patient Monitoring Ecosystem 2023: Vendor-Reported Capabilities and Customer Adoption
Telehealth & Remote Patient Monitoring Ecosystem 2023:
Vendor-Reported Capabilities and Customer Adoption
July 2023
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Commentary Summary

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User Commentary

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Director

Relationship, Value

Getting my money’s worth is where I'm starting to have a concern with Livongo. Livongo Health is...

Feb 2025
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(0)
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Director

Relationship

I'm still involved with Livongo Health’s executives, but more so when we think about new things that...

Feb 2025
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Manager

Relationship

Livongo Health's account teams are very high touch. They want to make sure they are meeting our...

Jan 2025
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(0)
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Manager

Value

The system's billing comes through Express Scripts as part of our regular admin fees. The member...

Jan 2025
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Manager

Product

Livongo's reporting tool actually shows us how many participants there are, where they were at the...

Jan 2025
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(0)
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Manager

Loyalty

There are a lot of other products coming out that are similar to Livongo. Livongo was actually...

Jan 2025
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Director

Product

Livongo getting people to check their blood sugar is critical, but at the same time, it still comes...

Jul 2024
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(0)
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Director

Relationship, Product

Almost everything about what Livongo offers is reactive because when we use it, it is because...

Jul 2024
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Director

Relationship

We have a really good relationship with Livongo Health, and Livongo is not something that we have to...

Jul 2024
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(0)
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Director

Value

I like the fact that Livongo Health only charges us for people who are engaging with the program...

Jul 2024
||
(0)
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Director

Product

Livongo does share data with our medical plan, so from that aspect, things seem to work well. We had...

Jul 2024
||
(0)
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Director

Loyalty, Relationship, Product

Livongo Health has been a good partner. In fact, we have added services with them and are looking at...

Jul 2024
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