MModal CDI Collaborate Commentary
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Subject Expert
Mac Boyter
Research Director
Commentary Summary
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User Commentary
Relationship
Some people in our organization feel like the regular meetings that we have with Solventum don't add...
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Product
Overall, I like MModal CDI Collaborate. It is very easy to work in. The product works really well,...
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Operations
One person from Solventum who we work with doesn't have much experience in the area that we work in,...
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Relationship, Operations
We have regular meetings with Solventum to discuss things like MModal CDI Collaborate and CDI cases....
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Loyalty, Product
We are not using all of the features in the system yet because Solventum is working on integrating...
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Relationship
The support is excellent; we probably receive replies within a few hours, but generally, the vendor...
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Relationship
Solventum has been a good company for us. They seem to help us to be able to select the right cases...
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Relationship
We have a nurse from Solventum who is assigned to us, and they go over our data with us every month,...
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Product
Occasionally there will be errors with the program, and some funny quirky things happen with the...
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Relationship, Operations
I had an issue where the system wasn't pulling data correctly, and one of Solventum's IT folks...
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Product
The product can be glitchy when we get error messages and things like that. Our organization has...
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Operations
I don't know whether our go-live process was driven more by Solventum or by our organization, but we...
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Loyalty
Our organization has talked about getting us a new system for a while because the data reports in...
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Relationship
Solventum's customer service was much better before they moved to 3M.
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Product
Our challenge at our organization is the fact that we are on a specific EMR, so there are a lot of...
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Relationship
Our relationship with Solventum is excellent. I feel like I can reach out to a specific...
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Product, Value
I like that MModal CDI Collaborate has helped with automating our process because, before we went up...
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Product, Value
Once users get the hang of MModal CDI Collaborate, it is very user friendly. Right now, the system...
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Product, Value
We have a lot of data in the system. It is refreshing when we look at where we were and where we...
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Culture, Value
When we have things that we want to work on or ideas about things that could be improved or added,...
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Product, Value
MModal CDI Collaborate has improved our productivity. It helps with our capture of opportunities. It...
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Relationship
3M is very responsive and does frequent updates. Whenever we have a suggestion, we submit it, and it...
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Relationship
I want 3M to know that we are really satisfied with MModal CDI Collaborate, but the support is still...
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Relationship, Value
I would definitely recommend MModal CDI Collaborate. We have gotten a lot for our money. It is a...
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Relationship
We are concurrently very happy with the product and very frustrated with the vendor's support. When...
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Product
The product is not prioritized for coding. We use it just as a query tool. We can use Jaspersoft...
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Relationship
Our representative with 3M is awesome to work with, and they definitely don't overpromise; they...
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Relationship, Operations
When we have had updates, the vendor has been really great at communication, and nothing has broken...
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Loyalty
The tool is geared toward CDI, so the reports and everything are meant for CDI. Once we get a...
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Product
3M's system is kind of a Band-Aid for a really antiquated system. If there weren't any other tools...
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Product
When it comes to MModal CDI Collaborate, the data is bad. We are highly reliant on 3M for any data....
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Relationship, Product
3M sends out PDFs of everything, but I don't read them. There is someone on our team who reads them....
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