MModal CDI Collaborate Commentary
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Mac Boyter
Research Director
KLAS Research Director - Mac Boyter
 
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User Commentary

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Analyst/Coordinator

Relationship, Operations

I had an issue where the system wasn't pulling data correctly, and one of Solventum's IT folks...

Oct 2024
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Analyst/Coordinator

Product

The product can be glitchy when we get error messages and things like that. Our organization has...

Oct 2024
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Analyst/Coordinator

Operations

I don't know whether our go-live process was driven more by Solventum or by our organization, but we...

Oct 2024
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Analyst/Coordinator

Loyalty

Our organization has talked about getting us a new system for a while because the data reports in...

Oct 2024
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Director

Relationship

Solventum's customer service was much better before they moved to 3M.

Jun 2024
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Analyst/Coordinator

Product

Our challenge at our organization is the fact that we are on a specific EMR, so there are a lot of...

Jun 2024
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Analyst/Coordinator

Relationship

Our relationship with Solventum is excellent. I feel like I can reach out to a specific...

Jun 2024
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Analyst/Coordinator

Product, Value

I like that MModal CDI Collaborate has helped with automating our process because, before we went up...

Jun 2024
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Analyst/Coordinator

Product, Value

Once users get the hang of MModal CDI Collaborate, it is very user friendly. Right now, the system...

May 2024
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Analyst/Coordinator

Product, Value

We have a lot of data in the system. It is refreshing when we look at where we were and where we...

May 2024
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Analyst/Coordinator

Culture, Value

When we have things that we want to work on or ideas about things that could be improved or added,...

May 2024
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Analyst/Coordinator

Product, Value

MModal CDI Collaborate has improved our productivity. It helps with our capture of opportunities. It...

Mar 2024
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Analyst/Coordinator

Relationship

3M is very responsive and does frequent updates. Whenever we have a suggestion, we submit it, and it...

Mar 2024
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Manager

Relationship

I want 3M to know that we are really satisfied with MModal CDI Collaborate, but the support is still...

Mar 2024
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Manager

Relationship, Value

I would definitely recommend MModal CDI Collaborate. We have gotten a lot for our money. It is a...

Mar 2024
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Manager

Relationship

We are concurrently very happy with the product and very frustrated with the vendor's support. When...

Mar 2024
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Manager

Product

The product is not prioritized for coding. We use it just as a query tool. We can use Jaspersoft...

Jan 2024
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Manager

Relationship

Our representative with 3M is awesome to work with, and they definitely don't overpromise; they...

Jan 2024
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Manager

Relationship, Operations

When we have had updates, the vendor has been really great at communication, and nothing has broken...

Jan 2024
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Manager

Loyalty

The tool is geared toward CDI, so the reports and everything are meant for CDI. Once we get a...

Jan 2024
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Manager

Product

3M's system is kind of a Band-Aid for a really antiquated system. If there weren't any other tools...

Jan 2024
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Director

Product

When it comes to MModal CDI Collaborate, the data is bad. We are highly reliant on 3M for any data....

Jan 2024
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Director

Relationship, Product

3M sends out PDFs of everything, but I don't read them. There is someone on our team who reads them....

Jan 2024
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Analyst/Coordinator

Loyalty

I would buy MModal CDI Collaborate again. It is quite a friendly and helpful product. MModal CDI...

Dec 2023
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Analyst/Coordinator

Relationship, Product

I haven’t faced any problems with MModal CDI Collaborate until very recently. It is running quite slowly....

Dec 2023
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Analyst/Coordinator

Relationship

3M quickly addresses anything we need. 3M’s executive involvement is very effective. The vendor has...

Dec 2023
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Analyst/Coordinator

Product, Value

MModal CDI Collaborate is outstanding with both its reports and its productivity. It gives us...

Nov 2023
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Analyst/Coordinator

Product

Our physicians are busy. Some of them see the system's queries as a task they have to do, but others...

Nov 2023
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Analyst/Coordinator

Relationship

We have a person from 3M assigned to us, and that person is exceptional. They check in with us...

Nov 2023
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Analyst/Coordinator

Operations

3M didn't come on-site for our implementation, and that caused some challenges. We had to do our...

Nov 2023
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Analyst/Coordinator

Operations

I am not a technical person, but I have done my job for a long time, and my experience with learning...

Nov 2023
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Analyst/Coordinator

Culture, Relationship

With 3M, someone will come on-site and work with us. That is covered by the price of the system, so...

Nov 2023
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Director

Product

I like that the CDI individual can see what the coder has done and generated and that the two people...

Nov 2023
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Director

Relationship, Operations

3M has weekly communication and follow-up, so I appreciate that they are genuinely trying to make...

Nov 2023
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Analyst/Coordinator

Product

The vendor has a lot of flexibility in creating predefined lists for us that the clinical...

Nov 2023
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Analyst/Coordinator

Culture, Value

I don’t hear about us getting invoiced for a bunch of stuff from 3M. There is a big up front cost,...

Nov 2023
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