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WellSky Home Health (EHR) Commentary
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Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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User Commentary

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COO

Relationship

It takes an extreme amount of time to get a response back from WellSky’s support people. Most of the...

Dec 2024
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COO

Product

For the most part, the majority of WellSky's system is very efficient and user friendly. But...

Dec 2024
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COO

Value

I would like to have a more agency-friendly pricing structure with WellSky. They come in and charge...

Dec 2024
||
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COO

Relationship

We have had a vendor representative a few times. That person responds for a little while and then...

Dec 2024
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COO

Product

If I were going to choose my favorite system from a clinician side, it would definitely be WellSky...

Dec 2024
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CFO

Value

Generally, I think WellSky is attentive and, for the most part, WellSky Home Health works. It is...

Dec 2024
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CFO

Relationship, Product

If there is one area that I would have a complaint about this solution, it is anything that I would...

Dec 2024
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CFO

Product

This solution works with tablets. We use tablets for all our clinicians. I never use a tablet or a...

Dec 2024
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CFO

Product

Ease of use is kind of one of the things WellSky is known for. The solution is pretty intuitive and...

Dec 2024
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CFO

Loyalty, Relationship, Product

I don't think anybody is perfect, but WellSky has certainly continued to improve their product over...

Dec 2024
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Manager

Operations, Product

I have used different software before, and WellSky Home Health has some areas that could use a...

Dec 2024
||
(0)
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CEO/President

Value

WellSky does not avoid charging for every little thing. On the product development side, it seems...

Dec 2024
||
(0)
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CEO/President

Loyalty, Product

WellSky's data analytics is varied well on the platform, so we can find pretty much any data point...

Dec 2024
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CEO/President

Product

WellSky's billing and productivity management sides need improvement for sure. I know they are...

Dec 2024
||
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Director

Value

I have seen some other things that should just be a part of what WellSky offers on their basic plan,...

Dec 2024
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Director

Operations

I wouldn't recommend WellSky Home Health. When I say something negative about WellSky, I always feel...

Dec 2024
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Director

Loyalty

If the choice were up to me, we would not have WellSky Home Health. At some point, I will replace...

Dec 2024
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Director

Loyalty, Product

We have a lot of trouble with getting kicked out of WellSky Home Health with mobile devices. I get...

Dec 2024
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Director

Product

In WellSky Home Health, I wish that someone couldn't schedule a visit if they didn't have an order...

Dec 2024
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Director

Product

It is easy to manage WellSky Home Health. It is also easy to document things. I love the way we can...

Dec 2024
||
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Director

Value

Every time we ask for something, WellSky says that they have to see whether that thing is in our...

Dec 2024
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Director

Relationship, Product

Often, WellSky’s reports either are lagging or have stuff that is duplicated, and then we have to go...

Dec 2024
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Manager

Product

On an iPhone, we can't get a signature in WellSky Home Health’s mobile app. Even though WellSky...

Dec 2024
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Manager

Product

The issue that we have with WellSky Home Health is the billing aspect. The system is mainly set up...

Dec 2024
||
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Manager

Value

WellSky does not keep promises. When we first acquired the product a long time ago, there were...

Dec 2024
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Manager

Culture, Relationship

Prior to a little while ago, we had no good experiences with executive involvement. Our...

Dec 2024
||
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Manager

Product

I would buy WellSky Home Health again because it is really beneficial for our clinical staff. We can...

Dec 2024
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Manager

Operations, Product, Value

WellSky Home Health is easy to use. I like that I don't have to do very much because the nurses can...

Dec 2024
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Manager

Relationship, Operations, Product

I would love to enact our visit verification step on WellSky Home Health, but the step just doesn't...

Dec 2024
||
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Manager

Operations

WellSky’s upgrades usually cause a lag, or everybody has issues with their logons and stuff like...

Dec 2024
||
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Manager

Relationship

WellSky’s support is actually very good. However, the support people can't always give things to us...

Dec 2024
||
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Manager

Product

In WellSky Home Health, I really like the feature for Medicare where it runs the insurance once a...

Dec 2024
||
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VP/Other Executive

Relationship, Value

We have zero executive involvement from WellSky, and that is my biggest gripe. Additionally, WellSky...

Dec 2024
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VP/Other Executive

Product

WellSky Home Health is just outdated, and the upgrades that the vendor makes are not related to...

Dec 2024
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VP/Other Executive

Culture

WellSky Resource Manager was sold to us over a year ago. When we were trying to pursue it, we were...

Dec 2024
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VP/Other Executive

Relationship

I know WellSky is trying to help with integration because they are participating in beta testing. It...

Dec 2024
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Director

Loyalty

I think the biggest reason we switched to WellSky Home Health was that all the other home care...

Dec 2024
||
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Director

Operations

I have been pretty satisfied with WellSky. WellSky does a really great job of being effective during...

Dec 2024
||
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Director

Product

From a financial standpoint, there could be a little more to WellSky Home Health's reporting. It...

Dec 2024
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Director

Loyalty, Product

We haven't had many problems with WellSky Home Health on mobile devices. The only thing we really...

Dec 2024
||
(0)
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VP/Other Executive

Relationship

WellSky is constantly innovating, but it doesn't necessarily feel like they are always listening to...

Dec 2024
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VP/Other Executive

Culture, Product

The financial reporting in WellSky Home Health is limited by some of the compliance hard stops that...

Dec 2024
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Manager

Culture, Relationship

If we initially call the support people and talk to them about the point-of-care offline app, they...

Dec 2024
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Manager

Operations, Product, Value

WellSky’s point-of-care offline app has never worked, but the vendor still charges for it. Nurses...

Dec 2024
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Manager

Relationship

To contact WellSky’s support people, we have to send an email. We can call and be put on hold or...

Dec 2024
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Manager

Loyalty, Product

WellSky Home Health is fairly easy to use. I would tell others looking at WellSky's system that if...

Dec 2024
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Manager

Culture, Operations, Value

Whenever we implement a new feature or something in WellSky Home Health, there is an implementation...

Dec 2024
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Manager

Loyalty, Product

We are using tablet iOS iPads for our mobile devices, and WellSky Home Health is a web-based EMR, so...

Dec 2024
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(0)
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CEO/President

Value

When people call and ask for a recommendation, I recommend WellSky's system every time. I recommend...

Dec 2024
||
(0)
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CEO/President

Operations

WellSky has done a lot better with training, and their support is exceptional right now. Our nurses...

Dec 2024
||
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CEO/President

Loyalty

We will be making some organizational changes in the next few years. One of our considerations is...

Dec 2024
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CEO/President

Product

WellSky’s Achilles heel is their lack of integration. Their HL7 platforms need to be extended to...

Dec 2024
||
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CEO/President

Value

WellSky has started to give us some things that I was expecting to get charged for. WellSky’s...

Dec 2024
||
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Director

Relationship

WellSky tends to pass us off from one person to another because they don't want to hear us...

Dec 2024
||
(0)
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Director

Relationship, Product

WellSky just gives us a little question mark when they do upgrades. If we click on the question...

Dec 2024
||
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Director

Product, Value

WellSky's system meets our needs, but it doesn't make things easy. If something is a problem, we...

Dec 2024
||
(0)
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Director

Product

We have been able to hire new clinicians because they know what WellSky's system is. It is very easy...

Dec 2024
||
(0)
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Director

Relationship, Product

WellSky needs to work on some of the back-office issues as far as billing goes. There are very few...

Dec 2024
||
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Director

Loyalty

I'm looking for a new EMR because I'm not happy with WellSky's system. We are considering leaving...

Dec 2024
||
(0)
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Director

Operations

For the most part, the reports are there in WellSky's system, but we have to dig through the system...

Dec 2024
||
(0)
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Director

Product

WellSky's system is not friendly when we are trying to look at the patient as a whole to see what...

Dec 2024
||
(0)
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CNO

Product

WellSky could work on the transparency of their financial reports. If we dig into reports and export...

Dec 2024
||
(0)
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CNO

Culture, Relationship, Operations

WellSky has fallen short on their promises with the rollouts of things. That is where we have seen...

Dec 2024
||
(0)
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CNO

Operations

We have a representative who kind of works with us through implementation processes and will connect...

Dec 2024
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CNO

Loyalty

I think that WellSky is moving toward our integrations more and more. We are definitely in line with...

Dec 2024
||
(0)
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CNO

Relationship

We are more satisfied with the individuals at the agency who are connected to our WellSky...

Dec 2024
||
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Analyst/Coordinator

Culture, Value

WellSky sold us products when we first went with them that aren't live yet and won't be until next...

Dec 2024
||
(0)
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Analyst/Coordinator

Operations

We had a rocky start with the system, but it has been pretty stable since we got it going. We had...

Dec 2024
||
(0)
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Analyst/Coordinator

Loyalty

We chose WellSky Home Health because one of our higher-ups had worked with WellSky before and...

Dec 2024
||
(0)
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Analyst/Coordinator

Loyalty, Relationship

I really like the alerts that WellSky sends out, even if they don't necessarily impact us. It is...

Dec 2024
||
(0)
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Analyst/Coordinator

Product

We like the system. We are using it on tablets, and the system's connectivity and ability to...

Dec 2024
||
(0)
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Analyst/Coordinator

Value

We like the things that we have access to in WellSky Home Health. The vendor provides a lot of...

Dec 2024
||
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VP/Other Executive

Loyalty, Product

The financial reporting could be better, but that isn't the vendor's concern. That is just the way...

Nov 2024
||
(0)
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VP/Other Executive

Product

I'm not aware of any issues related to the solution being optimized for mobile devices.

Nov 2024
||
(0)
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VP/Other Executive

Relationship

We are very happy with the product. The vendor's executives are very attentive. Also, the vendor's...

Nov 2024
||
(0)
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VP/Other Executive

Loyalty, Relationship

The vendor has certainly invested appropriately. They have created a sounding board for gaining...

Nov 2024
||
(0)
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VP/Other Executive

Loyalty, Product

From the front-end services aspect of what WellSky is developing, there will be some enhancements in...

Nov 2024
||
(0)
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Director

Product

We would like WellSky’s A/R and coding reports to be stronger. There is a lot of miscommunication...

Nov 2024
||
(0)
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Director

Relationship, Operations

We would like WellSky to follow through after their implementation calls. It shouldn't be the...

Nov 2024
||
(0)
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Manager

Operations

The fundamental part of this solution is difficult, but WellSky is doing really well with training.

Nov 2024
||
(0)
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Manager

Relationship, Operations

If someone approached me and told me they were thinking about implementing the solution, I would...

Nov 2024
||
(0)
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Manager

Product, Value

Unfortunately, we are pretty dissatisfied with the upgrades from WellSky. The rollout of some things...

Nov 2024
||
(0)
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CEO/President

Operations, Product

One thing that could be improved in the system is that when the vendor does different updates or...

Nov 2024
||
(0)
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CEO/President

Operations

We haven't used WellSky's training the way we should have. We don't normally pay as much attention...

Nov 2024
||
(0)
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CEO/President

Product

The vendor could definitely make some mobile optimizations to the system. It can be hard to do...

Nov 2024
||
(0)
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CEO/President

Relationship

When I have met with WellSky's representatives at vendor shows and things like that, they have...

Nov 2024
||
(0)
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CEO/President

Relationship, Product

The one major problem that we have with WellSky Home Health is that we don't like our staff members...

Nov 2024
||
(0)
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CEO/President

Product

WellSky's upgrades have disrupted our business. Our caregivers can't clock in and out correctly, and...

Nov 2024
||
(0)
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CEO/President

Product

WellSky Home Health is very simple and user friendly. It isn't complicated. We can easily find...

Nov 2024
||
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VP/Other Executive

Culture, Loyalty

I am excited about WellSky's referral management piece and adding to that. I think as we talk to...

Nov 2024
||
(0)
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VP/Other Executive

Relationship

I think any opportunity to improve the quality of WellSky's support could probably be tied to...

Nov 2024
||
(0)
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VP/Other Executive

Loyalty, Product, Value

I heard from a bunch of our clinicians, and, with the change from our previous EHR to WellSky Home...

Nov 2024
||
(0)
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VP/Other Executive

Product, Value

Moving to WellSky Home Health, we gained customization, innovation, more statistical data, whether...

Nov 2024
||
(0)
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VP/Other Executive

Loyalty, Relationship

I would tell another organization looking at WellSky Home Health that WellSky is doing a great job...

Nov 2024
||
(0)
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Manager

Relationship, Operations

WellSky is failing more on the newer stuff. And something they could do better with is continual...

Nov 2024
||
(0)
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Director

Loyalty, Value

I would recommend WellSky, especially for this service line. The analytics were a differentiating...

Nov 2024
||
(0)
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Director

Value

WellSky does not avoid charging for every little thing. That hasn't been a problem, but every...

Nov 2024
||
(0)
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Director

Product

In WellSky's financial reporting, there are probably some areas where I could see growth, and I can...

Nov 2024
||
(0)
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Analyst/Coordinator

Culture, Product

WellSky Home Health works as promoted. We don't have any trouble with it. I have no problem bringing...

Nov 2024
||
(0)
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Analyst/Coordinator

Product

I am very likely to recommend WellSky Home Health. We have used several home health products....

Nov 2024
||
(0)
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Analyst/Coordinator

Product

For others looking at WellSky Home Health, I would emphasize WellSky Home Health’s ease of use and...

Nov 2024
||
(0)
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Director

Product

In WellSky Home Health, I haven't seen the referral process be that great. If somebody is pending...

Oct 2024
||
(0)
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Director

Relationship

WellSky is really good at proactivity because they usually look at the regulations and requirements...

Oct 2024
||
(0)
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Director

Operations

WellSky Home Health is clinician friendly, so that is nice. And many times, we can get help. I like...

Oct 2024
||
(0)
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Director

Loyalty, Product

WellSky Home Health does a pretty good job of many things. But we had to purchase a wound software...

Oct 2024
||
(0)
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Director

Loyalty, Product

I looked at other software before we purchased WellSky Home Health, and some of the others were just...

Oct 2024
||
(0)
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Director

Product

I would like WellSky to make upgrades a little easier to understand. We get a little dot on our...

Oct 2024
||
(0)
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Director

Relationship

We had some names and some people to contact at WellSky, and I felt like we were wined and dined a...

Oct 2024
||
(0)
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Director

Product

With WellSky Home Health, I like that we can look at what our reimbursement might be for a straight...

Oct 2024
||
(0)
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Director

Loyalty, Product

With WellSky Home Health, something we struggle with is at times we will be typing and charting...

Oct 2024
||
(0)
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Director

Operations, Product, Value

WellSky Home Health has really freed up the clinical staff members to be able to do their jobs and...

Oct 2024
||
(0)
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Director

Relationship

I really liked WellSky’s chat. If I had an issue, there was a little chat I could use, and they...

Oct 2024
||
(0)
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Director

Relationship, Product

We are struggling with WellSky’s care insights. We had several patients who were rehospitalized, and...

Oct 2024
||
(0)
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Director

Operations

With WellSky Home Health, there were features that we didn't know about that would have made our...

Oct 2024
||
(0)
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Director

Product

With WellSky Home Health, the care coordination is just a little place in everybody's notes where we...

Oct 2024
||
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Manager

Product

We have had a few problems with the system's connection and the way it works on mobile devices. We...

Oct 2024
||
(0)
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Manager

Culture, Value

WellSky keeps all of their promises in terms of how their software works, the changes that are going...

Oct 2024
||
(0)
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Manager

Operations, Product

We like having the ability to train our staff members on the solution. When I do orientations, it...

Oct 2024
||
(0)
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Director

Culture, Value

WellSky Home Health is great, and when WellSky shows it to us, it is awesome. At the end of the day,...

Oct 2024
||
(0)
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Director

Relationship, Product

The insights we get from WellSky Home Health are really helping with our outcomes.

Oct 2024
||
(0)
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Director

Product

Some of our other facilities use another system, and integrating WellSky with that or bringing all...

Oct 2024
||
(0)
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Director

Product

The overall layout of mobile devices in WellSky Home Health could improve. It is different when we...

Oct 2024
||
(0)
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Manager

Relationship

The vendor’s support waiting time is not always bad, but for some calls, we are probably held for...

Oct 2024
||
(0)
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 or  to see details.

Manager

Operations

The only training that we got from the vendor was the onboarding, so they just taught us about the...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Value

We had a very difficult back-and-forth with the vendor about charges, but as the negotiations went...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

We still have some clinicians who have issues with the product. The solution is not really hard to...

Oct 2024
||
(0)
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 or  to see details.

Manager

Relationship

When problems arise, there are times when the support people promise to fix things. They always...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The vendor does advancements and upgrades every now and then. They keep up with the current market....

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Value

The biggest benefit of using the product is that it is user friendly for our nurses. The financial...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The only thing we have encountered is with the therapy side, some of the information is lacking, so...

Oct 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Sometimes upgrades with WellSky Home Health create technical difficulties, which is frustrating. We...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

We have been with WellSky for a long time. They have upgraded as needed based on new technology,...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Operations, Product

Clinicians can get going on WellSky Home Health fairly quickly. It is very user friendly. We are...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Our relationship with WellSky is good. We have our account representative who we can work with and...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

From a back-office view, another product we use has really clean data, and we know what we are...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The product is fairly user friendly. There are some things that we wish the system would do, but I...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Lately, several things have caused the system to glitch and have affected claims and billing, and we...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor’s customer service is not like it was when we first signed on. We used to be able to chat...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Everything new that comes out is an additional module for WellSky and it has to be added; it comes...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Relationship

WellSky has been telling us for more than a year that they will create a platform to help us with...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product

Our clinicians don't love WellSky's system because it doesn't make them do their jobs. The system...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product, Value

There are numerous glitches in the system, and there are things that we just can't do in the system....

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Value

If someone were looking at getting WellSky's system, I would tell them to look at other options that...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship, Product

WellSky Home Health has been a good platform for us. WellSky sent us the list of patients and...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship

WellSky has really absorbed quite a few different companies, and I am curious to know whether they...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

We have had to create an intake referral processing program that tracks and creates things that are...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Culture, Loyalty

We have years left on our contract with WellSky. When the contract is over, we plan on looking at...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

Getting through to any of the vendor's support is a challenge. They need to retain people. First of...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Product

I don't have faxes coming into the product, and that has been going on for months. The vendor can't...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Relationship

We have had issues with Kinnser and their support team since WellSky took over. Since Wellsky...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

The system’s integration is beautiful, especially when it comes to the vendor’s development. The...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

WellSky has an incredible help desk, and we have to use the system the way it is intended. Once we...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

WellSky has training for what they recommend for office staffing ratios and things like that per...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations, Product

Overall, I have nothing bad to say about WellSky. It is rare that we have an issue with the system....

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

We knew when we started with WellSky that their system's reporting was going to be terrible. I feel...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

WellSky keeps up with regulations very well. I used to have several different Medicare numbers in...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Relationship, Product

Homecare Homebase seems to be the other big home health platform aside from Wellsky’s platform. It...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Usually, when I have a big issue, I have no problem getting someone from WellSky on the phone. The...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

During our implementation, we had a standing call with WellSky to discuss anything that may have...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

I have not accessed WellSky Home Health from a mobile device. I don't believe there is an app for...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

WellSky has a lot of great qualities, but there are some competitors out there who have better...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

WellSky’s support is improving, but there are still very long hold times.

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Value

WellSky has gotten to where they charge for everything that they come up with.

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

A lot of companies tend to forget about us once we have been a member for a while. WellSky is really...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship, Product

Some days, we try to get on WellSky Home Health through the device, and we have a lot of issues...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We have had an issue with WellSky keeping promises. WellSky did an update, and prior to that update,...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We have interacted with WellSky’s executive team a couple of times, and I wouldn’t rate their...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

I would like to see WellSky improve the free text boxes. The text doesn’t wrap because a lot of...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

I have pretty much got WellSky Home Health down. I have used multiple home health solutions, and...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The strength of WellSky Home Health's reports is only as good as the people who are entering in that...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

WellSky Home Health is fairly good when we use it on our tablets. However, we have had all kinds of...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

WellSky is constantly telling us about what they are working on in the system, and they always give...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

There are some things that I would like to have in the system. The vendor has given us free trials...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

WellSky's library of training information doesn't look like it has really been updated. The vendor...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The system meets my administrative needs. That is good. I like how much information is available in...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

A lot of the time, I am the last one at my organization to handle discharge OASIS information....

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product, Value

Our quality outcomes have dramatically increased because of WellSky Home Health. The analytics...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Relationship

We decided to go with WellSky because they got their executive team involved, and they were a lot...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Product, Value

I love the clinical care coordination and visibility in WellSky Home Health. I also love its risk...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

WellSky Home Health doesn't scale well. When we first started using it, we only had a few offices,...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

There are road-map items that we discussed with WellSky as needed for development that were...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

The product’s simplicity of use for the point-of-service user is very good. The time to implement is...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

If we are talking about a full system implementation from scratch, WellSky is very good. When we are...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

WellSky is a very walled garden when it comes to integration with minimal API support and no means...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The system does not have a lot of automation and validation, and that means we are very dependent on...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We were given an enterprise support channel that is supposed to include WellSky's more experienced...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The product has certain areas where it is very strong, but there are other areas where we have to...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship, Product

Things are going well with WellSky Home Health. The vendor is working with us on some issues right...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We need better communication and education from WellSky for implementations. When WellSky makes an...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

For field staff, WellSky Home Health is an easy-to-use program, so they love it. There are not too...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

WellSky doesn’t keep all their promises with product delivery, corrections, and timelines. We could...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Value

We are having a hard time with clinical compliance, and Wellsky Home Health EHR doesn't provide us...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

WellSky Home Health seems to be working fine. I haven't heard anybody complaining. Using the EHR is...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

WellSky is very responsive when I call, and that is great. They help me find solutions for issues...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Operations, Product

The only thing I would suggest for WellSky is that when they are doing nationwide updates, they...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

The WellSky system copies forward basic information, and it is nice that we don't have to put that...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

WellSky is very timely with resolutions. Either they fix the issue on the call right then and there...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

I would have to let anyone considering WellSky know that the WellSky system is a reliable and...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

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