iMethods
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About iMethods
Customer Satisfaction Improvement Initiatives for 2022
iMethods has a deep commitment to quality and works tirelessly to ensure our customers are delighted with the service we provide. This includes aligning customers’ technical requirements as well as their culture with the resources we place. In 2022, we plan to enhance our client onboarding processes to better set expectations for what it is like to work with iMethods. We want customers to understand early on how they can benefit from the unique, relationship-oriented approach we take to our engagements. From holding strategic discussions to seeking candid feedback, our goal is to ensure we work as true partners with our customers and form relationships that endure over time. We have found that understanding needs, getting to know the team, and consistently delivering meaningful outcomes are keys to a successful partnership. As one of our CMIO clients noted in a KLAS survey from October 2021, “The iMethods executives are very involved and want us to be successful. The iMethods people all seem like they work for our organization. When I first started working here, I didn't even know that the iMethods people were from a separate company.” That sums up our approach, and it is important to us that all new customers feel that supported by our firm.
Exceptions
The following exceptions refer to the number of unique organizations contributing evaluations to the overall score (minimum of 6 required).
# of Unique Organization Evaluations:
| 0 - 2 | |
| L | 3 - 5 |
Segment Position
Segment positions refer to the order in which this product is scored among competitors’ products within its market segment.
In order to be scored in a segment, the product must have sufficient data levels and be equivalent in scope to other products within that segment.
Click the segment positions listed below to learn more.