EpicCare Inpatient EMR
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Coray Tate
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User Commentary

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Manager

Functionality and Upgrades

Epic is very hands-on during upgrades. They try to make the system extremely user friendly for...

Jul 2022
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Director

Future Outlook

Epic has been beefing up the system's foundation, and I can see that that technology has been...

Jul 2022
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Director

Relationship

Sometimes Epic reaches out to us because of new products or enhanced optimizations they have done....

Jul 2022
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Director

Functionality and Upgrades

There are some redundancies in things that we always have to work through in the Epic system, or we...

Jul 2022
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Director

Service and Support

We do get a pretty quick response whenever we need to talk to somebody from Epic or if we have to...

Jul 2022
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Director

Other Observations & Comments

I would hope our satisfaction with the product would be the same or better in a year’s time. I...

Jul 2022
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CMIO

Functionality and Upgrades

I hear from a lot of people that the reporting capabilities are almost impossible to use within...

Jul 2022
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CMIO

Service and Support

The product is incredibly powerful, and Epic trains users really well to solve problems and build on...

Jul 2022
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CMIO

Relationship

Epic is always upgrading. It is almost like a legal librarian is managing the vendor's website, and...

Jul 2022
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CMIO

Functionality and Upgrades

One issue we have with Epic is that they give us too many ways to hang ourselves. There are too many...

Jul 2022
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Nurse

Functionality and Upgrades

I wish we would change EMRs. I am not that crazy about Epic's product, at least the version we have,...

Jun 2022
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Manager

Relationship

Epic is 100% in our long-term plan. I drank the Epic Kool-Aid. I am a huge Epic fan. There are...

May 2022
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Director

Functionality and Upgrades

I do find that Epic sometimes duplicates the ways we get into things. Everyone uses a different way....

Jan 2022
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Director

Implementation and Training

I don’t seem to ever see Epic training. It is like organizations have to figure the system out and...

Jan 2022
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Director

Relationship

The vendor is proactive to their own means and what they think sells best. They are not proactive to...

Jan 2022
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Director

Other Observations & Comments

Epic does keep their promises, but they integrate a little better clinically in terms of the...

Jan 2022
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Director

Functionality and Upgrades

At times, the system seems to be a little harder to navigate, and there should be some more...

Jan 2022
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Director

ROI / Cost (care and feeding)

The knowledge of what Epic charges us is above my pay grade, but I get the impression that...

Jan 2022
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Director

Functionality and Upgrades

The system is a little more user friendly now that it is a click-and-go system. I don’t find myself...

Jan 2022
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VP/Other Executive

Interfacing and Integration

Having the whole enterprise on the same system is a huge benefit. We can also connect to and share...

Nov 2021
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VP/Other Executive

Lessons Learned

When an organization signs up with Epic, they have to make sure to maintain the resources needed to...

Nov 2021
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Director

Interfacing and Integration

The best part of the system is its interoperability. It was essential to us that our new system...

Oct 2021
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Director

Functionality and Upgrades

The patient engagement tools in the system are excellent. We have a high success rate with patients...

Oct 2021
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Director

Functionality and Upgrades

Epic does quarterly updates, and I like that. Their updates aren't too frequent or too infrequent....

Oct 2021
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Analyst/Coordinator

Functionality and Upgrades

In the encounter summary and notes in Epic Inpatient EMR, I can look at past history at the bottom...

Aug 2021
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Analyst/Coordinator

Service and Support

The support from Epic is excellent. I have a direct contact I can get results from. We meet weekly...

Aug 2021
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Analyst/Coordinator

Other Observations & Comments

I wanted some specific features from our old system that worked well, and Epic told us that it could...

Aug 2021
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Analyst/Coordinator

Relationship

One frustration is that Epic doesn’t tell us what upgrades will affect certain departments or users....

Aug 2021
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Analyst/Coordinator

Functionality and Upgrades

The way the Epic system does flow sheets is not consistent. For example. I can go in and see five...

Aug 2021
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Analyst/Coordinator

Functionality and Upgrades

When looking at patient labs and medications in the Epic system, I can always find what I need....

Aug 2021
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Director

Relationship

Overall, Epic has a good relationship with our organization. They have facilitated a lot of our...

Aug 2021
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Director

Functionality and Upgrades

The vendor's training has been very beneficial during the COVID-19 pandemic. The access that the...

Aug 2021
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Director

Interfacing and Integration

Our previous product was better than EpicCare Inpatient EMR for the size of our facility. However,...

Aug 2021
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Director

Functionality and Upgrades

EpicCare Inpatient EMR is robust. It is good with standardization and practice standards. End users...

Aug 2021
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Director

Win/Loss - Why they were selected (by current clients)

We chose EpicCare Inpatient EMR because it made more sense for the patients within our health system...

Aug 2021
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