Galen Healthcare HIT Implementation Leadership - Small Comments

 

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Current Time Inside Cache Tag Helper: 9/18/2020 3:42:56 AM and Model.EvProductId = 87482

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Director

Tools and Methodology

With COVID-19, the vendor has reached out numerous times to ask whether we need anything. They have...

Jun 2020
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Director

ROI and Cost

We buy a block of hours, and if we don't use all of those hours, Galen Healthcare doesn't bill us...

Jun 2020
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Director

People and Knowledge

Galen Healthcare is one of the best vendors that I have ever worked with. The vendor has expertise...

Jun 2020
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Director

Relationship

I love Galen Healthcare's account management. I have an account manager who checks in with me all...

Jun 2020
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Analyst/Coordinator

Tools and Methodology

When we did an upgrade, Galen Healthcare was helpful and did all the testing for everything they...

Jun 2020
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Analyst/Coordinator

Tools and Methodology

There was a lot of training for the physicians and a lot of building on the physician side. Galen...

Jun 2020
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Analyst/Coordinator

People and Knowledge

With every problem that we have, we will call our Galen Healthcare contact and run things by that...

Jun 2020
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Analyst/Coordinator

People and Knowledge

I worked with our representative to achieve a certain result. I wanted that person to tell me what...

Jun 2020
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Analyst/Coordinator

Other Observations

In the beginning, we spoke to Galen Healthcare's executives, but to be honest, we have never needed...

Jun 2020
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Analyst/Coordinator

Project Results

I have no complaints, and that is a rare thing. I usually do have complaints, but Galen Healthcare...

Jun 2020
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Analyst/Coordinator

People and Knowledge

What sold me on Galen Healthcare was the fact that our representative had answers for all our...

Jun 2020
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Analyst/Coordinator

Project Results

Galen Healthcare has hired people that are very good at building rules. They have the mentality of...

Jun 2020
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Manager

Tools and Methodology

Galen Healthcare has been very supportive throughout the COVID-19 crisis. They haven’t slowed down...

May 2020
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Manager

People and Knowledge

We had a mixture of vendor consultants. We had some clinical people helping with validation work,...

May 2020
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Manager

Project Results

Our experience with Galen Healthcare was really positive. We had one or two misses with...

May 2020
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Manager

ROI and Cost

We have a fixed fee, and Galen Healthcare has been really great and willing to take on extra work...

May 2020
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Manager

Other Observations

We haven’t really had a lot of vendor executive involvement, but we haven’t really needed to...

May 2020
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Manager

Project Results

Galen Healthcare stepped in to do additional clinical validations and provide support when we needed...

May 2020
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Manager

Tools and Methodology

Galen Healthcare helped us evaluate a few different scope levels. They gave us a really good view...

May 2020
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Manager

Relationship

We did have an issue with migrating data over, and the disparity was uncovered pretty late. That...

May 2020
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Director

People and Knowledge

My overall experience with the work that Galen Healthcare is doing is really positive, and I am...

Feb 2020
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Director

ROI and Cost

Galen Healthcare has avoided charging for every little thing. Even when we have made changes, there...

Feb 2020
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Director

Project Results

I typically assume that any IT consultant we hire is technically proficient, particularly one who...

Feb 2020
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Director

Tools and Methodology

Galen Healthcare has offered some really nice, creative ways to solve problems.

Feb 2020
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Director

People and Knowledge

My entire impression of Galen Healthcare is based on the strength of the individual assigned to our...

Feb 2020
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Analyst/Coordinator

Tools and Methodology

We gave Galen Healthcare an impossible deadline, and Galen Healthcare gave us everything we needed...

Feb 2020
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Director

Tools and Methodology

An important aspect of working with Galen Healthcare is to build upon the partnership and see what...

Jan 2020
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Director

Tools and Methodology

What I really like about Galen Healthcare is that they give us labor contracts for each project....

Jan 2020
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Director

Tools and Methodology

From an operational standpoint, I would definitely buy and use services from Galen Healthcare again....

Jan 2020
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Director

Project Results

I always have high expectations for Galen Healthcare, so when they deliver exactly what they say...

Jan 2020
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Director

Tools and Methodology

There is room for Galen Healthcare to improve their strategic ability. They do listen to their...

Jan 2020
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Director

People and Knowledge

My sales representative is terrific and excellent. That person is an exceptional sales...

Jan 2020
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Director

Tools and Methodology

Galen Healthcare has always been a very seamless partner for us. I did not provide a lot of...

Jan 2020
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Director

Tools and Methodology

With Galen Healthcare, we have an expert who can go into our application and validate how data is...

Jan 2020
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Director

ROI and Cost

Galen Healthcare definitely avoids charging for every little thing. They are out to make money, and...

Jan 2020
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CEO/President

Relationship

Galen Healthcare's strength is people. They have good resources that really care about outcomes for...

Sep 2019
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CEO/President

Other Observations

It is always difficult to estimate the pricing in the contract. That is the only negative thing I...

Sep 2019
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CEO/President

Relationship

The executive involvement from Galen Healthcare is pretty good. We are such a big organization that...

Sep 2019
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COO

Project Results

Galen Healthcare often exceeds our expectations. When we asked them to help with special projects, I...

Jul 2019
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COO

Other Observations

Galen Healthcare is part of our plans until our contract expires. We will do our due diligence and...

Jul 2019
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Manager

People and Knowledge

I loved Galen Healthcare’s positive, go-get-it attitude. When we needed help getting things done,...

Jan 2019
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Manager

Project Results

I really expect Galen Healthcare’s scope to expand with us because they have done an excellent job....

Jan 2019
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Director

Project Results

Galen Healthcare's implementation support was outstanding. They were well prepared to meet our needs...

Dec 2018
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Director

Project Results

Galen Healthcare treated our nurses like a special group that would have an important perspective on...

Dec 2018
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Manager

Tools and Methodology

Galen Healthcare had their processes down pat. They knew exactly what they needed to do. They...

Nov 2018
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Manager

ROI and Cost

We gave Galen Healthcare a copy of our database, and they looked at the data and gave us an estimate...

Nov 2018
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Manager

Project Results

I am a hard person to please, but I was impressed with Galen Healthcare from the very first call we...

Nov 2018
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Manager

Tools and Methodology

Galen Healthcare did what they said they were going to do, and they did it on time. We had calls...

Nov 2018
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Manager

ROI and Cost

Galen Healthcare’s level of professionalism was great. They said that they knew the system inside...

Nov 2018
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Manager

ROI and Cost

Prior to selecting Galen Healthcare, we reached out to other vendors. We didn’t go with any of those...

Nov 2018
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Manager

People and Knowledge

We had some involvement from the Galen Healthcare executives during the kickoff. The executives...

Nov 2018
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Manager

Project Results

Outside of what is originally in the contract, the only costs we incur are monthly maintenance fees....

Jun 2018
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Manager

Tools and Methodology

I think Galen Healthcare is very professional and knowledgeable. Their people are great to work...

Jun 2018
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Director

Project Results

Our engagement with Galen Healthcare has been great. I have worked with them in different settings....

Apr 2018
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Director

People and Knowledge

We are Allscripts clients, so Galen Healthcare has helped us out with our Allscripts systems. We...

Apr 2018
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Director

Relationship

I have only had to get the executive team involved one time, and the executives handled everything...

Apr 2018
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Director

Project Results

Galen Healthcare is an expert at what they do, and they are very professional. I have only ever had...

Apr 2018
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