2021 Best In KLAS HIT Staffing

KLAS’ recent Decision Insights data shows a large number of organizations are purchasing Workday’s enterprise resource planning (ERP) software, and for these organizations, a strong implementation partner is vital. This report examines the firms that provide leadership for implementations of Workday’s ERP suite. (Engagements for implementing other vendors’ ERP solutions are excluded from this research; KLAS plans to publish future research on firms that implement Infor’s and Oracle’s ERP platforms.)

The scope of HIT staffing projects—including the length, complexity, and skill sets of participants—can vary widely from engagement to engagement. What remains consistent is the need for high-quality, well-matched consultants who drive value and achieve desired outcomes. In this market, provider organizations struggle to find these consultants, so firms like Continuum Health IT can provide staff to help implement, support, and optimize different solutions, specifically EMR systems. This report evaluates the experiences of healthcare organizations that have used Continuum Health IT’s HIT staffing services.

HIT staffing engagements vary widely in terms of the length of the project, the project’s complexity, and the skill sets required. Yet success with any engagement comes down to the same factors: having high-quality, well-matched consultants who drive value and achieve desired outcomes. Fortunately, healthcare organizations have many excellent options when choosing a staffing firm. This report—KLAS’ first to examine client satisfaction with HIT staffing engagements—explores which firms in this high-performing market are able to deliver most consistently.

Best in KLAS

2021 Best in KLAS Awards - Software and Professional Services

02 February 21 | Mark Allphin and Sam Eaquinto

The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2021. Watch sessions from our first-ever virtual Best In KLAS Award Show to hear from the winning vendors in each segment. View Awards Show Recordings

Company/solution	Overall score	Total evaluations	Trend (2020-2021)	Loyalty	Operations	Relationship	Services	Value	Censinet assessment

Galen Healthcare	96.9	n=8	0%	A+	A+	A+	A	A

Prominence	96.4	n=8	0%	A+	A	A	A+	A

iMethods	95.7	n=14	0%	A+	A	A	A-	A

Medix	94.8	n=21	N/A	A	A	A	A-	A

Health Data Movers	94.4	n=8	N/A	A+	A	A	A	A-

S&P Consultants, a Nordic Global Company S&P Consultants	93.7	n=7	0%	A	A-	A	A	A-

Optimum Healthcare IT	92.8	n=30	0%	A	A	A-	B+	A-

CSI Healthcare IT	92.6	n=35	0%	A	A-	A-	B+	A-

Tegria Navin, Haffty & Associates (NHA)	92.4	n=12	0%	A	A	B+	A	A-

Impact Advisors	92.3	n=14	0%	A-	A	A	A-	A-

Divurgent	91.8	n=14	0%	A	A-	A	B+	B+

Atos	91.3	n=8	0%	B+	A	A	B+	A-

314e HIT Staffing	91	n=13	0%		A+	A	A-	B+	B

Healthcare IT Leaders	91	n=11	0%	A	B+	A-	B+	B+

Oxford Global Resources	90.9	n=20	0%	A	A-	B+	B+	A-

medSR (MedMatica and Santa Rosa Staffing) Santa Rosa Consulting	90.7	n=10	N/A	A	A	A-	B+	B

Nordic	90.3	n=51	0%	A	A	B	B+	B+

Pivot Point Consulting, a Vaco Company	90.2	n=26	0%	A	A-	B	A-	B+

Experis Health Solutions (formerly ettain health) ettain health	89.5	n=38	0%	A	A-	B+	B+	B+

Medasource	89	n=31	0%	A	B+	B+	B	B

HCTec	87.2	n=15	0%	A-	B+	B	B+	B

Huron	85.7	n=6	0%	B+	A	A-	B	C+

The HCI Group	82.8	n=13	0%	B-	B	B-	B	B

TEKsystems	82.2	n=11	0%	B+	B	C+	B-	C+
	50.0	100.0		*Limited Data

Company/solution	Trend (2020-2021)	Culture	Loyalty	Operations	Product	Relationship	Value

Galen Healthcare 96.9 n=8 COMMENTS	0%	A+	A+	A+	A	A
Prominence 96.4 n=8 COMMENTS	0%	A+	A	A	A+	A
iMethods 95.7 n=14 COMMENTS	0%	A+	A	A	A-	A
Medix 94.8 n=21 COMMENTS	N/A	A	A	A	A-	A
Health Data Movers 94.4 n=8 COMMENTS	N/A	A+	A	A	A	A-
S&P Consultants, a Nordic Global Company S&P Consultants 93.7 n=7 COMMENTS	0%	A	A-	A	A	A-
Optimum Healthcare IT 92.8 n=30 COMMENTS	0%	A	A	A-	B+	A-
CSI Healthcare IT 92.6 n=35 COMMENTS	0%	A	A-	A-	B+	A-
Tegria Navin, Haffty & Associates (NHA) 92.4 n=12 COMMENTS	0%	A	A	B+	A	A-
Impact Advisors 92.3 n=14 COMMENTS	0%	A-	A	A	A-	A-
Divurgent 91.8 n=14 COMMENTS	0%	A	A-	A	B+	B+
Atos 91.3 n=8 COMMENTS	0%	B+	A	A	B+	A-
314e HIT Staffing 91 n=13 COMMENTS	0%		A+	A	A-	B+	B
Healthcare IT Leaders 91 n=11 COMMENTS	0%	A	B+	A-	B+	B+
Oxford Global Resources 90.9 n=20 COMMENTS	0%	A	A-	B+	B+	A-
medSR (MedMatica and Santa Rosa Staffing) Santa Rosa Consulting 90.7 n=10 COMMENTS	N/A	A	A	A-	B+	B
Nordic 90.3 n=51 COMMENTS	0%	A	A	B	B+	B+
Pivot Point Consulting, a Vaco Company 90.2 n=26 COMMENTS	0%	A	A-	B	A-	B+
Experis Health Solutions (formerly ettain health) ettain health 89.5 n=38 COMMENTS	0%	A	A-	B+	B+	B+
Medasource 89 n=31 COMMENTS	0%	A	B+	B+	B	B
HCTec 87.2 n=15 COMMENTS	0%	A-	B+	B	B+	B
Huron 85.7 n=6 COMMENTS	0%	B+	A	A-	B	C+
The HCI Group 82.8 n=13 COMMENTS	0%	B-	B	B-	B	B
TEKsystems 82.2 n=11 COMMENTS	0%	B+	B	C+	B-	C+

Company/solution	Overall performance score	Total evaluations	Loyalty	Operations	Relationship	Services	Value	Censinet assessment

Avaap * L	84	n=5	A-	A-	B	B	C+

Chartis Group * L	97.7	n=4	A+	A+	A+	A+	A+

CTG * L	85.1	n=4	B	B+	C+	B	B

Futura Healthcare Futura Mobility * L	98.1	n=5	A+	A+	A+	A	A+

Stoltenberg Consulting * L	98.2	n=3	A+	A	A+	A+	A+

Company/solution	Overall performance score	Total evaluations

Avaap * L loyalty A- operations A- relationship B services B value C+	84	n=5

Chartis Group * L loyalty A+ operations A+ relationship A+ services A+ value A+	97.7	n=4

CTG * L loyalty B operations B+ relationship C+ services B value B	85.1	n=4

Futura Healthcare Futura Mobility * L loyalty A+ operations A+ relationship A+ services A value A+	98.1	n=5

Stoltenberg Consulting * L loyalty A+ operations A relationship A+ services A+ value A+	98.2	n=3

HIT Staffing

Past HIT Staffing Awards

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