A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
Market average: 85.5
Software average: 79.6
Overall performance score (100-point scale) |
Trend (2023-2024) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
||
|
PCC
PCC 
|
92.9 |
0%
|
68
|
A
|
A
|
A
|
A-
|
A
|
A
|
|
| |
|
|
|
|
||||||
|
athenahealth
athenahealth
|
89.3 |
N/A
|
19
|
B+
|
A
|
A-
|
A-
|
B
|
A-
|
|
| |
|
|
|
|
||||||
|
Office Practicum
Office Practicum
|
83.1 |
-2%
|
42
|
B-
|
A-
|
B
|
B
|
B
|
C+
|
|
50.0 |
100.0 |
|||||||||
89.3
19
culture
B+
loyalty
A
operations
A-
product
A-
relationship
B
value
A-
culture
B-
loyalty
A-
operations
B
product
B
relationship
B
value
C+
