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2023 Best In Klas

PACS (Global)

Canada

REAL-TIME DATA

DECISION INSIGHTS

2023 Best In KLAS PACS (Global) Canada

PACS (Global)
Canada

Best in KLAS Winner

Overall Performance Score
(100-point scale)

REAL-TIME DATA

DECISION INSIGHTS

Ranked Solutions
Market average: 77.9
Software average: 80.3

Grading Scale

	Overall performance score (100-point scale)	Trend (2022-2023)	Total evaluations	Culture	Loyalty	Operations	Product	Relationship	Value

Sectra PACS (Non-US)	92.8	-1%	n=16	A	A+	A	A	A	A-

Intelerad IntelePACS (Non-US)	75.1	+4%	n=16	C+	C+	B	C+	D+	C-

Philips Image Management Vue PACS (Carestream) (Non-US)	73.7	-12%	n=8	D+	C+	C+	C	B-	C-
	50.0	100.0

Sectra
PACS (Non-US)

92.8

n=16

culture

A

loyalty

A+

operations

A

product

A

relationship

A

value

A-

Intelerad
IntelePACS (Non-US)

75.1

n=16

culture

C+

loyalty

C+

operations

B

product

C+

relationship

D+

value

C-

Philips
Image Management Vue PACS (Carestream) (Non-US)

73.7

n=8

culture

D+

loyalty

C+

operations

C+

product

C

relationship

B-

value

C-

Solutions Not Ranked

Ordered alphabetically

L NP

	Overall Performance Score (100-point scale)	Total evaluations	Culture	Loyalty	Operations	Product	Relationship	Value

AGFA HealthCare Agfa HealthCare Enterprise Imaging for Radiology (Non-US) L	75.3	n=3	D+	B	D+	B-	D+	C+

AGFA HealthCare Agfa HealthCare IMPAX (Non-US) NP	59	n=8	F	F	C-	D	D	D-

Fujifilm Synapse (Non-US) L	63	n=3	F	F	D	C	D+	D+

GE HealthCare Centricity PACS (Non-US) L	65.4	n=4	D	D-	D	D	C	B+

Optum Change Healthcare Radiology Solutions (Non-US) L	89.2	n=4	A	A	B+	B+	B	A-

Philips IntelliSpace PACS (Non-US) L NP	76.1	n=5	B	C	C	C-	C+	B-

L NP

&nbps;

AGFA HealthCare
Agfa HealthCare Enterprise Imaging for Radiology (Non-US) L

75.3
n=3

culture

D+

loyalty

B

operations

D+

product

B-

relationship

D+

value

C+

AGFA HealthCare
Agfa HealthCare IMPAX (Non-US) NP

59
n=8

culture

F

loyalty

F

operations

C-

product

D

relationship

D

value

D-

Fujifilm
Synapse (Non-US) L

63
n=3

culture

F

loyalty

F

operations

D

product

C

relationship

D+

value

D+

GE HealthCare
Centricity PACS (Non-US) L

65.4
n=4

culture

D

loyalty

D-

operations

D

product

D

relationship

C

value

B+

Optum
Change Healthcare Radiology Solutions (Non-US) L

89.2
n=4

culture

A

loyalty

A

operations

B+

product

B+

relationship

B

value

A-

Philips
IntelliSpace PACS (Non-US) L NP

76.1
n=5

culture

B

loyalty

C

operations

C

product

C-

relationship

C+

value

B-

Other Notable Performances Other Notable Performances

Ranked solutions for which at least 95% of respondents answered yes.

Part of long-term plans?

Sectra
PACS (Non-US)

n=16 100%

Would you buy again?

Sectra
PACS (Non-US)

n=14 100%

Part of Long Term Plans?

Sectra
PACS (Non-US)

n=16 100%

Would you buy again?

Sectra
PACS (Non-US)

n=14 100%

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Past PACS (Global) Awards