All Categories chevron icon Imaging Systems chevron icon Imaging Software chevron icon PACS
2009 Best In KLAS PACS

2009 Best in KLAS PACS

Who is Best in KLAS?

See the latest BEST IN KLAS 2018

2025 Best in KLAS Awards - Global Software
2025 GLOBAL
2025 Best in KLAS Awards - Software and Services
2025 BEST IN KLAS

How do PACS solutions compare?


GE HealthCare Logo
GE Centricity PACS-IW
Konfidence
Average for PACS79.9
50
87.8
 
100
 

2

Philips Logo
iSite
85.3
 
 

3

Change Healthcare Logo
McKesson Horizon Medical Imaging
85.2
 
 

4

Merative Logo
AMICAS PACS
83.2
 
 

5

Fujifilm Logo
FUJIFILM Synapse
83.1
 
 

6

Merative Logo
DR Systems Unity
82.9
 
 

7

Sectra Logo
PACS
82.7
 
 

8

Philips Logo
Carestream PACS
78.0
 
 

9

AGFA HealthCare Logo
Agfa IMPAX
77.1
 
 

10

GE HealthCare Logo
GE Centricity PACS
69.0
 
 

11

Merative Logo
AMICAS RadSuite (Emageon)
66.6
 
 

12

Oracle Health Logo
Cerner Millennium ProVision
66.1
 
 

13

Siemens Healthineers Logo
Siemens syngo Imaging
65.7
 
Software 0.0
 

Past PACS Awards

2025
PACS 2025 Large - 300K+ Studies Large - 300K+ Studies
PACS 2025 Small - Under 300K Studies Small - Under 300K Studies
2024
PACS 2024 Large - 300K+ Studies Large - 300K+ Studies
PACS 2024 Small - Under 300K Studies Small - Under 300K Studies
2023
PACS 2023 Large - 300K+ Studies Large - 300K+ Studies
PACS 2023 Small - Under 300K Studies Small - Under 300K Studies
2022
PACS 2022 Large - 300K+ Studies Large - 300K+ Studies
PACS 2022 Small - Under 300K Studies Small - Under 300K Studies
2021
PACS 2021 Large - 300K+ Studies Large - 300K+ Studies
PACS 2021 Small - Under 300K Studies Small - Under 300K Studies
2020
PACS 2020 Large - 300K+ Studies Large - 300K+ Studies
PACS 2020 Small - Under 300K Studies Small - Under 300K Studies
2019
PACS 2019 Community Hospital Community Hospital
PACS 2019 Imaging Centers/Ambulatory Imaging Centers/Ambulatory
PACS 2019 Large Hospital / IDN Large Hospital / IDN
2018
PACS 2018 Community Hospital Community Hospital
PACS 2018 Imaging Centers/Ambulatory Imaging Centers/Ambulatory
PACS 2018 Large Hospital/IDN Large Hospital/IDN
2017
PACS 2017 Community Hospital Community Hospital
PACS 2017 Imaging Centers/Ambulatory Imaging Centers/Ambulatory
PACS 2017 Large Hospital/IDN Large Hospital/IDN
2015/2016
PACS 2016 PACS
PACS 2016 Ambulatory Ambulatory
PACS 2016 Community Community
2014
PACS 2014 PACS
PACS 2014 Ambulatory Ambulatory
PACS 2014 Community Community
2013
PACS 2013 1-200 Beds 1-200 Beds
PACS 2013 Ambulatory Care Ambulatory Care
PACS 2013 Large - Over 200 Beds Large - Over 200 Beds
2012
PACS 2012 Ambulatory Care Ambulatory Care
PACS 2012 Community 1-200 Beds Community 1-200 Beds
PACS 2012 Large - Over 200 Beds Large - Over 200 Beds
2011
PACS 2011 Ambulatory Care Ambulatory Care
PACS 2011 Community - 200 or Less Beds Community - 200 or Less Beds
PACS 2011 Large - Over 200 Beds Large - Over 200 Beds
2010
PACS 2010 Ambulatory Care Ambulatory Care
PACS 2010 Large - Over 200 Beds Large - Over 200 Beds
PACS 2010 Small - 1-200 Beds Small - 1-200 Beds
2009
PACS 2009 PACS
PACS 2009 Ambulatory Ambulatory
PACS 2009 Community Community
2008
PACS 2008 PACS
PACS 2008 Ambulatory Ambulatory
PACS 2008 Community Community
2007
PACS 2007 Acute Care Large Acute Care Large
PACS 2007 Ambulatory and Imaging Center Ambulatory and Imaging Center
PACS 2007 Community Community
2006
PACS 2006 Acute Care Large Acute Care Large
PACS 2006 Ambulatory and Imaging Center Ambulatory and Imaging Center
PACS 2006 Community Community
2005
PACS 2005 Acute Care Large Acute Care Large
PACS 2005 Acute Care Small Acute Care Small
PACS 2005 Ambulatory and Imaging Center Ambulatory and Imaging Center
Related ReportsView All Reports
Perception
KLAS article icon
Imaging AI 2024
27 November 24    |   Jonathan Christensen and Monique Rasband
The number of FDA-approved AI solutions for imaging has ballooned to over 300 in recent years, and during that time, adoption of various solution types (AI platforms, operational/reporting AI, and pixel AI) has also increased dramatically. Just over 50% of surveyed organizations are starting to use AI algorithms for at least one imaging use case—a significant jump from 2018, when 17% of interviewed organizations were piloting or live with an AI solution. To understand the prevalence of imaging AI adoption, this report draws from interviews with 206 US-based organizations (about 25% are imaging groups; remainder are health systems) and shares an early look at which solutions are most used and considered in this crowded market. Note that this report doesn’t explore customer satisfaction with AI solutions; KLAS intends to address this in future research. Note: This report focuses on AI used for diagnostic imaging, workflow triage, and other imaging-specific use cases. It does not cover general AI tools, including those used for ambient speech or voice recognition.
Perception
KLAS article icon
Imaging in the Cloud 2024
04 June 24    |   Monique Rasband and Sidney Tate
The healthcare imaging market in the US is moving to the cloud—nearly two-thirds of the 228 healthcare organizations surveyed about their cloud road map either are using the cloud for diagnostic image viewing and/or storage or are likely to start using the cloud within the next three years. As organizations transition, it is critical for them to choose a vendor that provides not only a reliable cloud solution but also strategic guidance to ensure a successful migration. Intended to help organizations considering the cloud, this report shares customer perceptions of their vendors’ readiness for the cloud, along with an overview of the state of cloud adoption in the imaging market.
Decision Insights
KLAS article icon
PACS 2023
30 November 23    |   Monique Rasband and Spencer Corbett
The PACS market is in flux—about one in five organizations interviewed by KLAS in the last two years is planning to replace their PACS, and more report they would replace their system if given the opportunity. This market shift is driven largely by organizations (1) replacing aging/legacy technology with go-forward platforms, (2) consolidating platforms, and (3) continuing to move toward unified enterprise imaging strategies. Organizations replacing their PACS are seeking vendor partners with a vision for the future and a strong commitment to innovation. This report examines 90 recent PACS purchase decisions validated by KLAS between September 2021 and September 2023 to understand why certain vendors are being considered, selected, and replaced in this dynamic market.
Perception
KLAS article icon
Optum/Change Healthcare Merger
16 August 22    |   Boyd Stewart and Sam Eaquinto
In January 2021, Optum announced their intentions to acquire Change Healthcare. The merger remains unfinalized, however, as the US Department of Justice blocked the deal in February 2022 due to anticompetition concerns—such a merger would give UnitedHealth Group, Optum’s parent company and the nation’s largest insurer, access to rivals’ sensitive data. The legal proceeding is ongoing and scheduled to go to trial August 1, 2022. This report shares Optum and Change Healthcare customers’ reactions to the merger and their perceptions of its impact. Between March 2021 and April 2022, KLAS interviewed 48 individuals from 46 unique organizations; of these respondents, 9% are Optum customers, 56% are Change Healthcare customers, and 35% are customers of both vendors.

Konfidence

Konfidence level
Konfidence Level Description
Products must have at least 30 live organizations participating for software and at least 15 live organizations for professional services. Exception to this is Transcription Services (30).
Products must have at least 20 live organizations participating for software and at least 10 live organizations for professional services. Exception to this is Transcription Services (20).
Products must have at least 15 live organizations participating for software and at least 6 live organizations for professional services. Exception to this is Transcription Services
-
The Konfidence level on this product rating is low. These results are for early trend detection. As more performance data is received, the result is likely to have a wide variance.
We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​