A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Market average: 77.9
Software average: 79.6
Overall performance score (100-point scale) |
Trend (2023-2024) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
||
Sectra
PACS |
91.0 |
+2%
|
15
|
A
|
A+
|
A
|
A
|
A-
|
B
|
|
|
|
|
|
|
||||||
AGFA HealthCare
Enterprise Imaging for Radiology |
90.2 |
+13%
|
15
|
A-
|
A
|
B+
|
A-
|
A
|
A-
|
|
|
|
|
|
|
||||||
Fujifilm
Synapse |
83.0 |
-1%
|
22
|
B-
|
B+
|
B
|
B
|
B-
|
B
|
|
|
|
|
|
|
||||||
Merge by Merative
Merative Merge PACS |
82.1 |
+5%
|
18
|
B
|
B
|
B
|
B
|
B
|
C
|
|
|
|
|
|
|
||||||
Optum
Change Healthcare Radiology Solutions |
79.4 |
-3%
|
27
|
B-
|
B-
|
B
|
B
|
C
|
C
|
|
|
|
|
|
|
||||||
INFINITT
PACS |
79.3 |
0%
|
16
|
C
|
B
|
B-
|
B-
|
B-
|
B-
|
|
|
|
|
|
|
||||||
Konica Minolta
Exa PACS |
72.3 |
-7%
|
15
|
D+
|
C
|
C
|
C
|
C-
|
C+
|
|
|
|
|
|
|
||||||
Philips
Image Management Vue PACS (Carestream) |
70.8 |
-15%
|
20
|
D+
|
C-
|
C
|
C
|
C-
|
C
|
|
|
|
|
|
|
||||||
GE HealthCare
Centricity PACS |
69.4 |
+2%
|
22
|
C-
|
D+
|
C
|
C
|
C-
|
D+
|
|
50.0 |
100.0 |
Overall Performance Score (100-point scale) |
# of unique orgs |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
Intelerad
IntelePACS L |
69.5 |
10
|
D
|
C
|
C+
|
C+
|
C-
|
F
|
|
|
|
|
|
||||
Philips
IntelliSpace PACS L |
76.9 |
13
|
C
|
C-
|
B+
|
B-
|
C+
|
B
|
IntelePACS L
10
IntelliSpace PACS L
13