Model.IsUpcomingAward = False Model.IsLoggedOut=False Model.PassedInYear=2021 Model.LastYear=2025 Model.ShowLoggedOut=True
 
 
 
2021 Best In Klas
 

PACS

Large - 300K+ Studies
 
 
 
 
A+ = 95.0+
A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C+ = 75.0-77.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Based on KLAS' Decision Insights data, the market energy indicator reflects the frequency with which a vendor is seriously considered and replaced compared to what would be expected based on the number of vendors in the market and the number of purchase decisions recorded.
 
 
Ranked Solutions
Market average: 77.2
Software average: 82.4
Grading Scale

Overall performance score
(100-point scale)
Trend
(2020-2021)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                   
Sectra
PACS  
KLAS comments icon
90.0
0%
n=28
A
A
A-
A-
A
B
         
 
 
 
 
 
Intelerad
IntelePACS (Mostly Imaging Centers)  
KLAS comments icon
83.0
0%
n=19
C+
B+
B+
B
B-
B
         
 
 
 
 
 
Merge by Merative
IBM Watson Health Merge PACS  
KLAS comments icon
79.7
0%
n=27
B-
B
B-
B
B-
C
         
 
 
 
 
 
Optum
Change Healthcare Radiology Solutions  
KLAS comments icon
77.2
0%
n=21
C+
B-
B-
B-
C+
C
         
 
 
 
 
 
Fujifilm
Synapse  
KLAS comments icon
76.8
0%
n=23
D+
B
C+
C+
C+
B-
         
 
 
 
 
 
Philips
IntelliSpace PACS  
KLAS comments icon
72.1
0%
n=25
D
C
C
C+
C
C
         
 
 
 
 
 
GE HealthCare
GE Healthcare Centricity PACS  
KLAS comments icon
60.4
0%
n=30
F
F
D+
D
C
F
 
50.0
100.0
 
 
culture
A
loyalty
A
operations
A-
product
A-
relationship
A
value
B
 
 
culture
C+
loyalty
B+
operations
B+
product
B
relationship
B-
value
B
 
 
culture
B-
loyalty
B
operations
B-
product
B
relationship
B-
value
C
 
 
culture
C+
loyalty
B-
operations
B-
product
B-
relationship
C+
value
C
 
 
culture
D+
loyalty
B
operations
C+
product
C+
relationship
C+
value
B-
 
 
culture
D
loyalty
C
operations
C
product
C+
relationship
C
value
C
 
 
culture
F
loyalty
F
operations
D+
product
D
relationship
C
value
F
 
 
 
 
 
Solutions Not Ranked
Ordered alphabetically

L      
Overall Performance Score
(100-point scale)
Total
evaluations
Culture
Loyalty
Operations
Product
Relationship
Value
                 
AGFA HealthCare
Agfa HealthCare Enterprise Imaging for Radiology
L
71.8
n=9
C-
C-
B-
C+
C-
D+
       
 
 
 
 
 
INFINITT
PACS L
91.9
n=9
A
A+
A-
A-
B+
A+
       
 
 
 
 
 
Philips
Vue PACS (Carestream)
L
77.2
n=8
D+
B
B-
B
C+
C-
 

L      

&nbps;
AGFA HealthCare
Agfa HealthCare Enterprise Imaging for Radiology L
71.8
n=9
culture
C-
loyalty
C-
operations
B-
product
C+
relationship
C-
value
D+
 

INFINITT
PACS L
91.9
n=9
culture
A
loyalty
A+
operations
A-
product
A-
relationship
B+
value
A+
 

Philips
Vue PACS (Carestream) L
77.2
n=8
culture
D+
loyalty
B
operations
B-
product
B
relationship
C+
value
C-
 
 
 
 
 
 
Related Reports
 
 
 
 

Past PACS Awards

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