A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Category average: 75.8
Software average: 80.3
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2022-2023) |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
Sectra
PACS |
87.1 |
n=34
|
-2%
|
B+
|
A
|
B+
|
B+
|
B
|
B
|
|
|
|
|
|
|
||||||
Merative
(formerly IBM) Merge PACS |
84.5 |
n=25
|
+3%
|
B
|
A-
|
B+
|
B
|
B+
|
B-
|
|
|
|
|
|
|
||||||
Optum
Change Healthcare Radiology Solutions |
80.3 |
n=21
|
0%
|
B+
|
B-
|
B
|
B
|
B-
|
C-
|
|
|
|
|
|
|
||||||
Fujifilm
Synapse |
78.5 |
n=28
|
-7%
|
C-
|
B-
|
B-
|
B-
|
B
|
B
|
|
|
|
|
|
|
||||||
AGFA HealthCare
Agfa HealthCare Enterprise Imaging for Radiology |
75.6 |
n=20
|
N/A
|
C+
|
C
|
C+
|
C+
|
B
|
C
|
|
|
|
|
|
|
||||||
GE HealthCare
Centricity PACS |
60.4 |
n=25
|
+3%
|
D-
|
F
|
D
|
D
|
C
|
D-
|
|
50.0 |
100.0 |
Company/solution |
Trend
(2022-2023) |
Culture |
Loyalty |
Operations |
Product |
Relationship |
Value |
|
Sectra
PACS 87.1
n=34
COMMENTS
|
-2%
|
B+
|
A
|
B+
|
B+
|
B
|
B
|
|
Merative
(formerly IBM) Merge PACS 84.5
n=25
COMMENTS
|
+3%
|
B
|
A-
|
B+
|
B
|
B+
|
B-
|
|
Optum
Change Healthcare Radiology Solutions 80.3
n=21
COMMENTS
|
0%
|
B+
|
B-
|
B
|
B
|
B-
|
C-
|
|
Fujifilm
Synapse 78.5
n=28
COMMENTS
|
-7%
|
C-
|
B-
|
B-
|
B-
|
B
|
B
|
|
AGFA HealthCare
Agfa HealthCare Enterprise Imaging for Radiology 75.6
n=20
COMMENTS
|
N/A
|
C+
|
C
|
C+
|
C+
|
B
|
C
|
|
GE HealthCare
Centricity PACS 60.4
n=25
COMMENTS
|
+3%
|
D-
|
F
|
D
|
D
|
C
|
D-
|
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
AGFA HealthCare
Agfa HealthCare IMPAX * [NP] L NP |
65.8 |
n=7
|
C+
|
F
|
C-
|
C
|
C-
|
D+
|
|
|
|
|
|
||||
INFINITT
PACS * L |
87.9 |
n=8
|
B
|
A
|
B-
|
A
|
B
|
A+
|
|
|
|
|
|
||||
Intelerad
IntelePACS * L |
64 |
n=16
|
D+
|
D
|
C
|
D
|
D
|
F
|
|
|
|
|
|
||||
Philips
Image Management Vue PACS (Carestream) * L |
78.8 |
n=18
|
C+
|
C+
|
B-
|
B-
|
B-
|
B-
|
|
|
|
|
|
||||
Philips
IntelliSpace PACS [NP] NP |
60.5 |
n=24
|
F
|
F
|
C-
|
D
|
D+
|
D+
|
Company/solution |
Overall performance score (100-point scale)
|
Total evaluations |
AGFA HealthCare
Agfa HealthCare IMPAX * [NP] L NP culture
C+
loyalty
F
operations
C-
product
C
relationship
C-
value
D+
|
65.8 |
n=7
|
INFINITT
PACS * L culture
B
loyalty
A
operations
B-
product
A
relationship
B
value
A+
|
87.9 |
n=8
|
Intelerad
IntelePACS * L culture
D+
loyalty
D
operations
C
product
D
relationship
D
value
F
|
64 |
n=16
|
Philips
Image Management Vue PACS (Carestream) * L culture
C+
loyalty
C+
operations
B-
product
B-
relationship
B-
value
B-
|
78.8 |
n=18
|
Philips
IntelliSpace PACS [NP] NP culture
F
loyalty
F
operations
C-
product
D
relationship
D+
value
D+
|
60.5 |
n=24
|
Agfa HealthCare IMPAX * [NP] L NP
n=7
PACS * L
n=8
IntelePACS * L
n=16
Image Management Vue PACS (Carestream) * L
n=18
IntelliSpace PACS [NP] NP
n=24
Solutions for which at least 95% of respondents answered yes.
Change Healthcare Radiology Solutions
Sectra PACS
Merative (formerly IBM) Merge PACS
Change Healthcare Radiology Solutions
Sectra PACS
Merative (formerly IBM) Merge PACS