athenaFlow
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Aaron Gleave
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Analyst/Coordinator

Future Outlook

We are moving away from athenahealth and consolidating all of our sites onto another system.

Sep 2022
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CIO

Functionality and Upgrades

There is a piece in athenaFlow that works like an interface. It receives interface records, but it...

Aug 2022
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CIO

Future Outlook

athenaFlow is getting old, but it still works. It is obvious that athenahealth isn't putting as much...

Aug 2022
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CIO

Interfacing and Integration

Keeping athenaFlow is difficult because fewer vendors' systems work with athenaFlow. We have had...

Aug 2022
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CIO

Functionality and Upgrades

athenaFlow has been a good workhorse for us for many years. One of the nice things about the product...

Aug 2022
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CIO

Service and Support

As far as support goes, the vendor has bent over backward to help us when there have been issues or...

Aug 2022
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CIO

Implementation and Training

With athenaFlow, we do a lot of the training ourselves. That has improved since the product is no...

Aug 2022
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CIO

Future Outlook

We are leaving athenaFlow because it isn't integrated. We want a single EMR. We will decide which...

Aug 2022
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CIO

Technology

athenaFlow is outdated. It is an old product that needs to be modernized.

Aug 2022
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CEO/President

Interfacing and Integration

athenahealth has been struggling with integration for years, and there are interface problems within...

Jul 2022
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CEO/President

Technology

There was an implicit promise when athenahealth purchased athenaFlow from GE that athenahealth would...

Jul 2022
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Director

Functionality and Upgrades

I would like to see more functionalities in athenaFlow; that is for sure. The vendor is very slow to...

Jul 2022
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Director

Functionality and Upgrades

Any upgrade for athenaFlow is extremely complicated to the point that sometimes we don’t even want...

Jul 2022
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Director

Interfacing and Integration

athenaFlow does have a certain level of interoperability, but interoperability is not at the level...

Jul 2022
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Director

Functionality and Upgrades

It would be helpful to have the ability to find certain diagnostic reports and lab values in a more...

Mar 2022
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Director

Service and Support

We haven't had a lot of responsiveness from the vendor's support in general. We don't even really...

Mar 2022
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Director

Implementation and Training

athena released an upgrade to their medication module. Essentially, they changed it automatically...

Mar 2022
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Director

Functionality and Upgrades

athenaFlow is not functioning well right now at all. The workflow is not ideal, but I can still get...

Mar 2022
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Director

Interfacing and Integration

There is no interoperability that exists with athenaFlow where we can pull things in from any other...

Mar 2022
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Director

Functionality and Upgrades

The vendor could work on ease of use and minimizing workflows. athenaFlow gets the job done, but I...

Feb 2022
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Director

Service and Support

athena struggles with its quality of support, which has dropped off incredibly in the last several...

Feb 2022
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