Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Pharmacy Automation – IV Robots on your dashboard or bookmark under

(Your Products / Your Organization's Products)


i.v.STATION Comments
Filtered view: All

KLAS Research Director - Jackson Tate
Subject Expert

Jackson Tate

Research Director

jackson.tate@klasresearch.com

801-734-6503

 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Pharmacy Automation – IV Robots on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Manager

I don't think the solution is that easy to use. When I have to train new people, it takes them a...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Whatever maintenance or update the vendor does really doesn't affect the productivity. The vendor's...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have meetings with the vendor's executives, and they always inform us when they have an update...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

When our contract is up, we aren't sure whether we are going to continue with Omnicell. We do have...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Within the last year, we have had a lot of downtime in terms of repairs or little things. Our...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would give the vendor a B in terms of keeping promises. That just comes from the idea that the...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I wish the i.v.STATION moved a little faster. The biggest complaint from the technicians is that...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

i.v.STATION is a great robot for batching. It is safe and effective, and we encounter a lot less...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Security is essential in a pharmacy, and we have a lot of measures in place. i.v.STATION is very...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I like the overall simplicity of using the i.v.STATION and that I can have different employees use...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I would like more customization in how the product is used. There are very set guidelines for how...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I know that Omnicell is working on new technology. They could improve the speed of the device. We...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Omnicell doesn't nickel-and-dime us. They provide the labor, and they have benchmarks that they have...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The i.v.STATION really does help enforce our own products, but it isn't as fast as it needs to be....

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The new generation of the i.v.STATION is designed to be more like an IV hood. Right now, the product...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We are working with Omnicell on rolling out their new technology. I am not sure how widely known...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The i.v.STATION has helped us insource a few products that we used to outsource, so the product...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The i.v.STATION is a very complicated piece of equipment. We have to get the right technicians to...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The customer service people behind the i.v.STATION are always reaching out to see how they can...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I don't think my satisfaction will change too much in the next year. But the i.v.STATION is a...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I wouldn't buy the i.v.STATION again. I understand that it was intended to be used as more of a...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We have always had good support for the i.v.STATION. Omnicell's team members are good, but they have...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The i.v.STATION isn't meeting our integration and interoperability goals. The product was intended...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The likelihood of me recommending the i.v.STATION is low, but it depends on what type of health...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Omnicell's product continues to break, and it takes time to get someone here to actually repair the...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Omnicell's products integrate well with each other but not with some of our other systems. The...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We have been happy enough with Omnicell. We have liked what we saw enough to expand our use of the...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I don’t know that I have ever met a proactive vendor. Vendors tend to be reactive and not proactive...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I wouldn’t buy the solution again because there isn’t a lot of flexibility in what we can compound...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had some disappointment with the solution and how it operates within our workflow. We...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Omnicell has a really awesome team that helps people once they are already into production. When we...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

There is no integration for the i.v.STATION. Everything that we do has to be manually put in via a...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have a technician who has been using the i.v.STATION for all the years that it has been existent...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The i.v.STATION has continued issues, and there is a lot of room for improvement. We have never had...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Everything is covered under the contract, so the only thing Omnicell charges us for is when we step...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would rate Omnicell pretty highly for quality upgrades. For the majority of that, it is done by a...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would rate Omnicell highly on the training aspect. If they implement any new features or methods,...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Omnicell’s software is pretty stagnant. I haven’t seen any major upgrades in the time that we have...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The main reason I would rate Omnicell highly for their proactive service is the new 77-guideline...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I haven’t had a lot of problems with the product itself. It does have its tantrums here and there,...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

One issue we have deals with shortages. The robot can’t really let us buy a bulk bag and just pull...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Omnicell does keep their promises. For what they promised us in terms of cost savings and the...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

For the majority of the items, the support obviously comes built in. The only downfall with Omnicell...

Sep 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product is really a standalone product, and it is somewhat labor intensive in that someone has...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we train someone on the product, the training can be a bit tricky. It takes a couple of shifts...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had a lot of offers from the vendor, and they have asked whether there are new medications...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Unless things change, I don't know that we will renew when our contract ends. I wouldn't buy the...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had someone from Omnicell do a refresher training on the product for us, and that was excellent.

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Omnicell's phone and web support people are very responsive. The executives are super involved. I...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

When the vendor is unable to keep their promises, they work very closely with the customer to find...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Omnicell charges for every little thing, but they are flexible when it comes to pulling back on some...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Omnicell could have upgraded the physical robot and their technology, but they haven't. The...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The solution is designed as a standalone system. It isn't really designed to integrate with our EMR...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We are only peripherally involved with the product because of the vendor's service. We are...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF