i.v.STATION
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Director

Our time with i.v.STATION is going pretty well. I did see the new robot, which obviously is of great...

Apr 2022
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Director

The end of life for our current robots could be more compatible with certain medications that are...

Apr 2022
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Director

We have an interface that we built for automation within the product. But there is something lacking...

Apr 2022
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Director

A new version of the i.v.STATION is coming out. We have some concerns about that, but we will make a...

Jan 2022
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Manager

There are a lot of things that have to happen to change the drugs in the machine. Someone from...

Nov 2021
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Manager

We have meetings with other people from Omnicell besides our go-to support person. They try to make...

Nov 2021
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Manager

Anytime I crunch numbers about the value of the i.v.STATION, I find that we are breaking even. If I...

Nov 2021
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Manager

If a large organization is going to do a central fill and have at least two robots with designated...

Nov 2021
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Manager

The i.v.STATION could be faster, but I don't know how much faster. Omnicell recommends that the...

Nov 2021
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Manager

People at higher levels in our organization are deciding whether we want to become more centralized...

Nov 2021
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Manager

In the beginning, Omnicell had somebody here for a while for training.

Nov 2021
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Manager

Our go-to person from Omnicell is a phone call away and can be on-site quickly if we need them. I...

Nov 2021
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Manager

Overall, I am okay with the machine. There are a few things I wish were a little better. If we...

Nov 2021
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Manager

If we use the i.v.STATION in a central location and batch X amount of bags, there is downtime...

Nov 2021
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Manager

Omnicell does charge up front for certain studies if we decided to engage in making a new product....

Nov 2021
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Manager

The support is there, but I sometimes don't think it is really enough. There are a lot of barriers...

Sep 2021
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Manager

I don't think the vendor does a very good job with ongoing training. For the most part, things work...

Sep 2021
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Manager

We used to have a user group, but that has faded away. A way to standardize or have best practices...

Sep 2021
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Manager

If the vendor has certain upgrades that we want, they consider those optional and charge us for...

Sep 2021
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Manager

I wouldn't recommend this version of the solution. There is a new version of the i.v.STATION coming...

Sep 2021
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Manager

The main positive things about the robot are the accuracy, gravimetric documentation, and safety...

Sep 2021
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Manager

The main pain point with the robot is speed. The system is too slow. Also, it tends to break quite a...

Sep 2021
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Manager

If we are talking about my interactions with the Omnicell team and their responsiveness, the cadence...

Sep 2021
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Manager

We have definitely learned that there are limits to how useful the robot is. It has gotten better,...

Sep 2021
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Manager

Omnicell tells us that i.v.STATION is going to increase our level of confidence in compounded...

Sep 2021
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Manager

When we reach the end of our current five-year contract, I do not expect that we will renew another...

Sep 2021
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Manager

Omnicell does a very good job of trying to live up to what they advertise.

Sep 2021
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Manager

i.v.STATION gets finicky sometimes, and we have to have a technician come on-site. Sometimes they...

Sep 2021
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Manager

i.v.STATION is not easy to use if people haven’t been trained.

Sep 2021
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Manager

Omnicell has tried to make improvements, but there is only so much they can do with the robot. The...

Sep 2021
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Manager

Omnicell’s remote support is pretty solid, including on weekends, and that is when we are using it...

Sep 2021
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Manager

Omnicell frequently offers to help me out and asks whether there is anything they can do.

Sep 2021
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Director

I would tell Omnicell executives that the automation is a huge investment to the customers, and I...

Sep 2021
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Director

The i.v.STATION is not working to our expectations. It is too slow. Omnicell said they could make it...

Sep 2021
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Director

For the i.v.STATION, there always has to be someone nearby because if there is a problem or the...

Sep 2021
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Director

The i.v.STATION is at the end of its life, so the vendor isn't doing anything anymore as far as...

Sep 2021
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Director

The value of the i.v.STATION was low, but the initial cost was high. The monthly maintenance costs...

Sep 2021
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Director

I don’t get a tremendous number of bills. There are some things we get charged for, but they are...

Sep 2021
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Director

When the i.v.STATION robot came in, the implementation was slow. We were months into it, and we were...

Sep 2021
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Director

Omnicell’s support has people that will talk to us, but it is not necessarily always productive....

Sep 2021
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Director

With the i.v.STATION, I think that Omnicell is not following through on their beyond-use dating...

Sep 2021
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Director

The biggest issue is the limitations of the machine. There are certain files that the machine can’t...

Sep 2021
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Director

In terms of long-term plans, we are going to have to reevaluate what we are getting out of the...

Sep 2021
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Director

I am not sure that I would choose the i.v.STATION again. We chose our contract thinking that...

Sep 2021
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Director

The machines work rather well. The vendor’s concept is good for our integration goals.

Sep 2021
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Director

Our issues are related to customer service. Omnicell oversold the product a bit, and sometimes we...

Sep 2021
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Director

Sometimes when the robot is down, or we need a part, we may be down for several days before the...

Sep 2021
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Director

The past year has been a little difficult but not because of Omnicell. We had a rough patch with a...

Aug 2021
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Manager

I am not convinced that the i.v.STATION is going to be a long-term deal because of the issues we...

Jul 2021
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Manager

We have had a lot of problems with the i.v.STATION’s service line. It has caused us to have problems...

Jul 2021
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Manager

Omnicell’s help desk system is old. We must submit tickets online. We don't get to talk to a person...

Jul 2021
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Manager

The technicians that Omnicell has sent haven't always been the most professional or communicated...

Jul 2021
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Manager

The ROI that Omnicell helped us develop to sell the C-suite on getting the robot was not necessarily...

Jul 2021
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Manager

The i.v.STATION really doesn't talk to any other systems. There isn't an interface involved, and we...

Jul 2021
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VP/Other Executive

The implementation felt like a copy and paste of other implementations. Omnicell didn't care about...

Jul 2021
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VP/Other Executive

We are using Omnicell's managed service for the robot, so we don't even have to touch the robot....

Jul 2021
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