i.v.STATION Comments

 

Featured  Report

Preferences

   Bookmark

Give your feedback

Current Time Inside Cache Tag Helper: 9/28/2020 6:48:48 PM and Model.EvProductId = 53040

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

User Commentary

Sort by

Director

ROI / Cost (care and feeding)

We have been happy enough with Omnicell. We have liked what we saw enough to expand our use of the...

Sep 2020
 Helpful

 or  to see details.

Director

Service and Support

I don’t know that I have ever met a proactive vendor. Vendors tend to be reactive and not proactive...

Sep 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

I wouldn’t buy the solution again because there isn’t a lot of flexibility in what we can compound...

Sep 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

We have had some disappointment with the solution and how it operates within our workflow. We...

Sep 2020
 Helpful

 or  to see details.

Manager

Service and Support

Omnicell has a really awesome team that helps people once they are already into production. When we...

Sep 2020
 Helpful

 or  to see details.

Manager

Interfacing and Integration

There is no integration for the i.v.STATION. Everything that we do has to be manually put in via a...

Sep 2020
 Helpful

 or  to see details.

Manager

Technology

I have a technician who has been using the i.v.STATION for all the years that it has been existent...

Sep 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

The i.v.STATION has continued issues, and there is a lot of room for improvement. We have never had...

Sep 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

Everything is covered under the contract, so the only thing Omnicell charges us for is when we step...

Sep 2020
 Helpful

 or  to see details.

Manager

Service and Support

I would rate Omnicell pretty highly for quality upgrades. For the majority of that, it is done by a...

Sep 2020
 Helpful

 or  to see details.

Manager

Implementation and Training

I would rate Omnicell highly on the training aspect. If they implement any new features or methods,...

Sep 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

Omnicell’s software is pretty stagnant. I haven’t seen any major upgrades in the time that we have...

Sep 2020
 Helpful

 or  to see details.

Manager

Service and Support

The main reason I would rate Omnicell highly for their proactive service is the new 77-guideline...

Sep 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

I haven’t had a lot of problems with the product itself. It does have its tantrums here and there,...

Sep 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

One issue we have deals with shortages. The robot can’t really let us buy a bulk bag and just pull...

Sep 2020
 Helpful

 or  to see details.

Manager

Service and Support

Omnicell does keep their promises. For what they promised us in terms of cost savings and the...

Sep 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

For the majority of the items, the support obviously comes built in. The only downfall with Omnicell...

Sep 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

The product is really a standalone product, and it is somewhat labor intensive in that someone has...

Jun 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

When we train someone on the product, the training can be a bit tricky. It takes a couple of shifts...

Jun 2020
 Helpful

 or  to see details.

Manager

Service and Support

We have had a lot of offers from the vendor, and they have asked whether there are new medications...

Jun 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

Unless things change, I don't know that we will renew when our contract ends. I wouldn't buy the...

Jun 2020
 Helpful

 or  to see details.

Manager

Implementation and Training

We had someone from Omnicell do a refresher training on the product for us, and that was excellent.

Jun 2020
 Helpful

 or  to see details.

Manager

Service and Support

Omnicell's phone and web support people are very responsive. The executives are super involved. I...

Jun 2020
 Helpful

 or  to see details.

Director

Relationship

When the vendor is unable to keep their promises, they work very closely with the customer to find...

Jun 2020
 Helpful

 or  to see details.

Director

Other Observations & Comments

Omnicell charges for every little thing, but they are flexible when it comes to pulling back on some...

Jun 2020
 Helpful

 or  to see details.

Director

Technology

Omnicell could have upgraded the physical robot and their technology, but they haven't. The...

Jun 2020
 Helpful

 or  to see details.

Director

Interfacing and Integration

The solution is designed as a standalone system. It isn't really designed to integrate with our EMR...

Jun 2020
 Helpful

 or  to see details.

Director

Other Observations & Comments

We are only peripherally involved with the product because of the vendor's service. We are...

Jun 2020
 Helpful

 or  to see details.

VP/Other Executive

Sales and Contracting

When we initially implemented the system, things were rocky, but they have improved over time. From...

May 2020
 Helpful

 or  to see details.

VP/Other Executive

Interfacing and Integration

The i.v.STATION is a standalone system, so it isn't really integrated with anything. I would give...

May 2020
 Helpful

 or  to see details.

VP/Other Executive

Interfacing and Integration

Even though the i.v.STATION is part of Omnicell's product portfolio, it was developed by the company...

May 2020
 Helpful

 or  to see details.

VP/Other Executive

Technology

The main disappointment with the i.v.STATION is the speed of the device. It is slow. The device's...

May 2020
 Helpful

 or  to see details.

VP/Other Executive

Technology

The vendor has been doing very well in delivering new technology that meets our needs. When it comes...

May 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

The vendor is highly proactive. We have routine calls, and there are a lot of touchpoints. The...

May 2020
 Helpful

 or  to see details.

VP/Other Executive

ROI / Cost (care and feeding)

The system has done very well with driving tangible outcomes. Based on our ROI analysis, the product...

May 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

The i.v.STATION cost is pretty straightforward. There aren’t many additional fees.

May 2020
 Helpful

 or  to see details.

Manager

Future Outlook

As we move forward with Omnicell, our expectations will be more in line with what we know. I expect...

Apr 2020
 Helpful

 or  to see details.

Manager

Technology

There are pretty well-known obstacles with the product, but I would like to see Omnicell improve the...

Apr 2020
 Helpful

 or  to see details.

Manager

Relationship

Overall, the product plays an important role, and I am excited to continue to use it. We are pretty...

Apr 2020
 Helpful

 or  to see details.

Manager

Other Observations & Comments

If Omnicell actually achieved what they were trying to accomplish on the linear robot, I would...

Mar 2020
 Helpful

 or  to see details.

Manager

Relationship

Our Omnicell implementation has been excellent. I feel like the vendor held our hand enough to make...

Mar 2020
 Helpful

 or  to see details.

Manager

Service and Support

The i.v.STATION has been good so far. We are just having to replace a lot of parts, and there have...

Mar 2020
 Helpful

 or  to see details.

Manager

Service and Support

It is not very helpful that we have to put in online tickets for the help desk. I like that method,...

Mar 2020
 Helpful

 or  to see details.

Manager

Other Observations & Comments

We have little things we are working on with the i.v.STATION as we are trying to optimize it. I...

Mar 2020
 Helpful

 or  to see details.

Manager

Implementation and Training

The ongoing training for the IV robot is nonexistent. My technicians have to train the new...

Mar 2020
 Helpful

 or  to see details.

Manager

Technology

We have a lot of downtime per month, and we are about to add another shift, so that will double my...

Mar 2020
 Helpful

 or  to see details.

Manager

Relationship

Since the i.v.STATION is new, I feel like Omnicell’s executives are pretty involved, and I have...

Mar 2020
 Helpful

 or  to see details.

Manager

Relationship

Omnicell is pretty responsive. If we have any questions or concerns, they try to get back to us in a...

Mar 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The i.v.STATION does about 20 preps an hour maximum. That is pretty slow.

Mar 2020
 Helpful

 or  to see details.

Director

Implementation and Training

The training for i.v.STATION was pretty good.

Mar 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

We use the machine a bit more than our other machine, but it takes a lot of time to set up. The...

Mar 2020
 Helpful

 or  to see details.

Director

Interfacing and Integration

i.v.STATION is freestanding and doesn't really integrate with anything.

Mar 2020
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

I don't feel that Omnicell has kept all their promises around all of their products. I would say...

Mar 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Our utilization of i.v.STATION is a little better than other products. The machine isn't as big, and...

Mar 2020
 Helpful

 or  to see details.

Director

Future Outlook

I already know what the vendor's next-generation i.v.STATION robot is going to be like. The vendor...

Mar 2020
 Helpful

 or  to see details.

Manager

Future Outlook

Omnicell is working on combining everything into one system. They won’t have interfaces talking from...

Mar 2020
 Helpful

 or  to see details.

Manager

Other Observations & Comments

When Omnicell has a new product, we have them come in and demonstrate it to see whether it can meet...

Mar 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The i.v.STATION is a nice idea, but our staff is not really thrilled with it. It is quite finicky....

Mar 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

In its infancy, the i.v.STATION was probably the better product out there. We looked around before...

Mar 2020
 Helpful

 or  to see details.

Manager

Relationship

We started with Omnicell years ago. We actually had Omnicell come on-site, and we liked them then....

Mar 2020
 Helpful

 or  to see details.

Manager

Implementation and Training

Omnicell's initial training was very good, but we don’t really have any ongoing training. We haven’t...

Mar 2020
 Helpful

 or  to see details.

VP/Other Executive

Other Observations & Comments

Omnicell has done a pretty decent job of supporting our integration goals, and that is kind of tough...

Dec 2019
 Helpful

 or  to see details.

VP/Other Executive

Other Observations & Comments

We have had instances where Omnicell hasn’t really delivered with support. Out of 100 times, they...

Dec 2019
 Helpful

 or  to see details.

VP/Other Executive

Other Observations & Comments

We probably see Omnicell's frontline people a lot more than their executives.

Dec 2019
 Helpful

 or  to see details.

Director

Technology

We have the i.v.STATION live in our specialty center. We had to dismantle the product and rebuild it...

Dec 2019
 Helpful

 or  to see details.

Director

Technology

As we have continued to grow, the demand for larger batch sizes has somewhat limited our use of the...

Dec 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

The i.v.STATION's performance has been very solid. We are very much dedicated to the concept of...

Dec 2019
 Helpful

 or  to see details.

Director

Other Observations & Comments

There are still constraints in terms of what a robot can do. We have challenges with small vial...

Dec 2019
 Helpful

 or  to see details.

Director

Technology

The robots are complex. Users have to know what they are doing. It helps if there are people that...

Nov 2019
 Helpful

 or  to see details.

Director

Technology

The robots are very slow. They are meeting the ROI, but we would love for them to be faster. If they...

Nov 2019
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

We have a 400% ROI, so I wouldn't call the robots expensive. However, Omnicell is no longer planning...

Nov 2019
 Helpful

 or  to see details.

Director

Other Observations & Comments

The product has a complex installation process and creates a complex environment to work in....

Nov 2019
 Helpful

 or  to see details.

Manager

Other Observations & Comments

Over the last year or so, things with Omnicell have been very good. Things with i.v.STATION have...

Nov 2019
 Helpful

 or  to see details.

Manager

Service and Support

We have a regular cadence with Omnicell. We talk at least quarterly. The engineer has given us a...

Nov 2019
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

With only one robot, it is hard for us to identify a lot of products and to go all in, so we use the...

Nov 2019
 Helpful

 or  to see details.

Manager

Other Observations & Comments

I would say that the robot is part of our medium-term plans. We just renewed a multiyear contract...

Nov 2019
 Helpful

 or  to see details.

Manager

Service and Support

The original vendor that we bought the product from was Health Robotics from Italy. The product was...

Nov 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Omnicell is helping us work on several projects. Omnicell is helping us move to a standard platform...

Nov 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

The i.v.STATION has been meeting our needs. Once we got the product up and running, we became more...

Nov 2019
 Helpful

 or  to see details.

Director

Technology

The i.v.STATION is pretty efficient at producing syringes. With certain antibiotics, we generally do...

Nov 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Ideally, the i.v.STATION would do 1000 things per minute. We would just run everything through the...

Nov 2019
 Helpful

 or  to see details.

Director

Other Observations & Comments

The throughput is not an issue with the i.v.STATION, but having more throughput would create more...

Nov 2019
 Helpful

 or  to see details.

Director

Relationship

At times, we don't speak the same language or don't completely understand every last detail of each...

Nov 2019
 Helpful

 or  to see details.

Director

Interfacing and Integration

The i.v.STATION has a standalone workflow that is separate from our IV applications in general. We...

Nov 2019