Middle East & Africa EHR 2024
23 February 24
| Everton Santos and Spencer Corbett
Over the last five years, the Middle East and Africa healthcare IT markets have expanded and evolved. The Middle East has seen consistent energy around EHR investment and digital transformation, with 10–15 purchase decisions being made annually. Energy in Africa has fluctuated year over year, impacted by some very large regional purchase decisions. When selecting an EHR vendor partner for the digital journey, organizations almost always consider other clinical, administrative, and financial functionalities in addition to the core EHR capabilities the vendor provides. This report both provides an update on EHR vendor performance and market share and offers KLAS’ first holistic look at EHR vendors’ broader portfolios in the Middle East and Africa, specifically highlighting the adoption and performance of ancillary EHR modules.
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CIO
Product, Value
Regulatory requirements come quite often, and we would expect...
CIO
Relationship, Product
I would recommend InterSystems any day. With the new version of...
Manager
Product
InsterSystems' biggest strength is that TrakCare is a quality product.
CIO
Relationship, Product
The main opportunity I see for InterSystems to improve is with their innovation....
CIO
Operations
Implementations are one of InterSystems' biggest strengths.
Analyst/Coordinator
Operations
Improving implementations is the biggest opportunity I see for InterSystems....
Manager
Relationship, Operations
To improve our experience, the vendor could ensure new features are...
Director
Relationship
Most of the time, InterSystems can meet our local needs; it is very...
Director
Relationship
InterSystems tries to keep all of their promises, but sometimes the...
Director
Loyalty, Product
When we upgraded TrakCare recently, the interface was hugely different...